I brought my MIL here to order a custom ring for Mothers Day. The first pic is the ring we ordered. The second pic was what we received first and they were going to charge me $100 to reset the stones in the right ring. They realized it was their mistake and sent it back at no charge. The third pic is the ring received today. Its closer to what we wanted and my MIL thinks its pretty so we just accepted it. We do not want to wait another 2 weeks for the correct ring. It has also been sized and I was told it can not be sent back once thats done. They did do a good job resizing some other rings for me but we will not be back.
2 bad experiences here. Will not return. Don’t get custom work here!A couple years ago I took 2 wedding rings there to get rhodium plated. When I picked them up, the underside of the rings had not been shined up. The jeweler said it was because nobody looks at the underside of a ring? I’m not talking the skin side of the ring- just when you flip your hand over- That side.This year, I gave them a diamond and a picture of a ring to copy as a custom job. I was estimated $1800 and 30 days. 5 months later they call, tell me their jeweler couldn’t do it (too difficult) so he hired someone else to do it, and now it is finished and they want $3600. They never told me the price was increasing AT ALL. They showed me the original estimate, which clearly they’ve edited bc things have been marked out and written over and told me that the original estimate didn’t include gold or diamonds 🙄 (really?). They refuse to honor the estimate and when I told them I wanted my diamond back, I was told “that’s not an option.” I’ll tell everyone to not trust this place. A+ liars!
I brought my Omega and Citizen watch here to re-size watch band.They only took the Citizen and told me to bring Omega somewhere else.They charged $10 which I was happy to pay, but these pictures were what I got.And they also left pretty big scratches on the side of this titanium band.This was a brand new watch. Im little unhappy whenever I see the scratches. It just keeps catching my eyes.Im really glad I didnt leave my Omega here.
Great prices and customer service! You can’t beat that. I initially brought a necklace into this establishment to get cleaned and repaired. They more than happily offered same day service at a price that cant be beaten. The repair was flawless and I even bought a pendant for necklaces this year establishment is officially my jeweler and I highly recommend them.
This is my go to jeweler! They do excellent work on my gold jewelry repairs and their prices are fair!!
Repairs, Custom orders, Reasonably priced, Customer oriented.
I took my ring in to get sized. They got it fixed in one day, and they were very nice. Did not pressure us to get something else. Their price was very good to get the ring sized. Will use them again!!
Great place, friendly, knowledge staff
Awesome place! Very nice and straight to the point, very helpful as well. Professional honest small business. Definitely reccomend you at least check them out.
The best, honest and they are very fast very fast. I wouldnt go any place else in Midwest city for jewelry repair. ❤
Im very happy and pleased with this companys work! I had a stone from my halo engagement ring fall out, and they were able to set the stone and replace 2 prongs for a low price. It only took them about 2 hours to fix my ring, so I wasnt without it for too long. When I picked my ring up, they had even polished and cleaned it to the point where it looked brand new. I will be returning here for any jewelery repairs in the future. I highly recommend this company for their quality, price, and speedy service!
I have had several rings repaired at A Plus. Customer service was great and the work was beautiful. The way the rings are cleaned is astounding and service is quick. Also this last time I had a small ring in that I was replacing the center stone. It had a vey tiny stone on the end missing a diamond and I wasnt going to replace it. Imagine my surprise when I saw they went above and beyond to repair the missing stone. Thank you so much that was so kind. All of my rings look beautiful. Wouldnt use anyone else.
Great people always a great experience. Never had a problem with them even when I was late on my pick up. Good thing I had my receipt and they was glad to help with my ring. Would recommend them to anyone needing jewlery or jewelry fixed.
Very friendly, helped me last minute even when they were about to close, professional, great job, thank you.
I recently had my ring resized. The price for the service was very reasonable and they were able to complete the job while I waited. They also cleaned and polished my ring. It looks wonderful!
Very friendly and helpful
Went to pick up my ring and was told it had been sold for parts. I asked the older man to call the owner for me. He told me the owner always has his phone turned off and he wont answer. I insisted that he try calling him. He tried to trick me by calling an incorrect number, because it made an out of service beep. I told him he didnt actually call the owner and I knew it. I asked him to call again and guess what....the owner immediately picked up! Owner said there was nothing he could do until Tuesday since its a holiday weekend, which I understand. Then he said that if it was sold or made for parts that he wouldnt remedy it until he had a chance to look Tuesday and thats if they still had it. Will be going up there Tuesday. The older gentleman needs to learn some major customer service or needs to be away from the counter/customers.
Great experience. My watch stopped so I took it to them hoping it was the battery. They checked the battery but said that was not the problem. They recommended a watch repair place and did not charge me anything.
Great old school store. Affordable jewelry repair. No pressure. They can special order anything. Same service, very consistent, same people always running the store.
Quality craftmanship on jewelry repair and so much cheaper than big name jewelry stores. We love Frank!
I just had to stop in for a review. I think its very important to share this. My review is only for serious gem/ jewelry clients. A regular customer need not worry. It is inexcusable to confuse a natural-mined zircon with a cubic zirconia. There are ways to size a zircon piece with a torch. The bench-worker and/or front store gentleman did not know this, nor were they taking the time to listen to my expertise (or listening to me repeatedly explain that its a natural gem. Not a CZ). I had to take the drive into the city for my sizing. I am leaving the review for blowing me off and not listening to what I was trying to explain.
I needed a longer chain for my pendant and they had itGood price and great customer service 👍👍
I absolutely love this place, they sized my ring while I waited, they talked to me the whole way and made sure I knew what was going on witg my rings, I have taken many rings to them since and have had no problems, with the service or quality. I was actually impressed with the quality and service for the price. I can actually say I will continue to use this business as my number one jewelry go to.
Fast, friendly,low prices for services. Def a must rry
Came in to get some links removed from my watch; quick customer service, super friendly and they didnt charge me. Will definitely be a returning customer and refer to friends!
Great prices and a very nice establishment and service.compared to everywhere else.
My daughter is sending me here.....she loves it
Very nice and professional.
Re-sized my watch perfectly for only 3 dollars and in a timely manner, great place.
Excellent service and Craftsmanship! I dont go anywhere else....
I have been into A+ Jewelers Several times now, every time I have been into the store I have been treated with kindness and respect. Prices are very resonable, better than the Leading Names in Jewelry. Prices on Jewelery that they have on sale at the store are resonable as well. This is my favorite jewelery store ever!!!!! The best in customer service, sales and repairs. I will continue to come in again and again.Thank you,Long time customer.
Great service and the best price I could find.
Those guys were not able to make a sale because there actions were that if someone trying to guard the jewelry rather than sell it. Typical of Midwest City Oklahoma courier service!
Great selection and service
Honest friendly staff