user
Journey Jewelers And Repair
12301 S Western Ave suite b-6, Oklahoma City, OK 73170, United States
Appearance
Journey Jewelers And Repair

Comments
Hi
Review №1

Very kind hearted and welcoming. Always super helpful on custom orders, repairs and sizing, or anything your heart may desire! Thank you for all that you do!

Mi
Review №2

Can’t recommend these people enough. I’ve brought then two rings for resizing. They do a fantastic job and quick too

Br
Review №3

Robert helped me with a problem I had with my ring after I had it resized. He explained and showed me the process of antiquing. He also explained to me how to keep my ring looking brand new and gave me the cloths needed for it. Robert and his crew are very friendly and professional. I would highly recommend this place.

Am
Review №4

Brought in a watch today to have it fitted to my wrist. Robert very kindly pointed out that the manufacturer had made it easily adjustable and the links could easily “snap” off, no adjustment needed. I felt silly but Robert was courteous and professional, and removed them from the watch and matching bracelet that came with it, free of charge. He even bagged the links up for me upon leaving. Robert could have easily sold me a watch adjustment and I would be none the wiser, but he chose to be honest and helpful instead. I will certainly be pointing people in his direction in the future, this is an important quality in the industry and Robert deserves to be acknowledged for this patience and trustworthiness.

Bu
Review №5

I needed some help with my ring. The gentleman who helped me knew SO MUCH about stones, sizing, and ring types. He was a COMPLETE PLEASURE with which to do business. I give my highest recommendation to this local jewelers.

He
Review №6

Journey Jewelers deserves all of the five star ratings!! I used their services to resize my deceased grandfathers ring to fit my husband for our wedding day. They were so fast!!! Also, they were so affordable that I was able to get our names engraved on the inside of the ring, and that included going up 4 sized! Every person I talked to at this company was more than nice, and made me feel super important! I recommend using them for all of your jewelry needs!

Ju
Review №7

Can clearly see why their ratings are so good. Friendly staff and skilled repairs and service. Here is my before pic of damaged pearl. I will post the after in a few days.

Be
Review №8

Believe the reviews. This place is the absolute best. We have been there several times, most recently this week. They fixed my son’s pendant and did a better job than I even thought was possible. Always professional, reasonably priced, and top-quality work. Cannot recommend them enough.

Ha
Review №9

Took my moms mothers ring to get it resized. It was alittle small because I had to order it online from Zales. They did an amazing job for a very reasonable price! They had it ready the same day we dropped it off. I would highly recommend them.

Ta
Review №10

I needed my ring resized and they did an amazing job!! You couldn’t even tell they touched it, except how shiny it is!! Definitely recommending this place to all my friends and anyone needing a repair! Very friendly staff and very affordable!!

ke
Review №11

Roberto always greets me with a smile as soon as I walk into the shop. His brother Jonathan, is just as friendly and super helpful. Their father Roberto is very skilled and experienced with all his repairs. The whole family always exceeds my expectations on all repairs as well sales. Most services have a same day turn around, at most its been a week to get the magnetic clasps my wife loves for her necklaces. Quality goes above and beyond they ensure I feel more than just another client but truly a remembered individual.

De
Review №12

What a terrific place. I had several items that needed to be fixed and needed to understand if it was even worth it to repair some of them. I had taken several pieces into a well-known shop in town several years ago and had been sniffed at for even asking. Not here. They gave me quick appraisals. I got to decide what needed to be repaired. They did a wonderful job (pointing out in advance that the cufflinks I brought in that had been my dads would show a little of the solder on the back). Plus their prices are very reasonable. I highly recommend them. (Just wish they were on my side of town, but they are well worth the drive).

Ja
Review №13

The diamond fell out of my ring at work one day. I actually found the diamond on the floor.I brought the ring and diamond here. They reset the diamond, sized the ring down, and cleaned it up to the point it looked BETTER than the day I bought it.

Ja
Review №14

Great Jewelry and Service! Was able to bring give them an idea of what I wanted and they did the rest. I brought a ring I wanted customized and resized to be put on a necklace for my wife and it turned out even better than expected!

Ja
Review №15

Went in for a necklace repair and they were able to fix it in just a few hours! Very courteous, professional and the establishment is very clean! 5 plus stars for sure.

An
Review №16

I took old gold and a stone I loved to Robert and asked him to design a ring for me. I gave him my general wishes for the ring and he created a lovely original design which I just love. And for a very reasonable price and a quick turnaround. Lots of compliments, too. I do believe everyone would truly like the work done in the jewelry store.

ja
Review №17

After moving from out of state and not knowing where to go I found Journey Jewelers and Reapair online and decided to give a try after reading all the reviews. I was not disappointed, so glad I took my wedding ring to get repaired after not having it for two years it looks as good or better than when I got it 15 years ago! They also repaired for 600-800 less than previous quotes I received! Thank you so much!!

Ti
Review №18

I would give this 10 stars if I had the option, because 5 stars just aren’t enough. The Journey Jewelers team went above and beyond to meet my expectations for a custom ring made from my family’s jewelry that had been passed down to me. They were so easy to throw an idea to and quick to show me what it would look like in real life. They asked the perfect amount of questions to make sure I received everything I wanted. I also requested some of my diamonds be put into screw back earrings as studs, they turned out great! The whole team is so trustworthy and it’s always a great atmosphere as soon as you walk in the door. I will absolutely be coming back as they are the most caring and affordable jeweler I’ve seen around.

Sa
Review №19

My husband and I have gone to Journey Jewelers on three occasions. Twice for resizing and once to replace a diamond I knocked out of a ring. They have done flawless work each time, and the pricing is reasonable. I’d highly recommend them.

Ma
Review №20

I was looking for a place to resize my husbands wedding ring, that wasnt going to cost me $400. When I called, the gentleman was very polite and helpful. My husbands ring is 3 rings soldered together, therefore making the resizing costs more expensive than a normal ring. Although I was pleased with the price, the workmanship of the resizing was spectacular, and was done in 24 hours, in time for our 20th wedding anniversary. I live about 30 miles from this jeweler, but I will definitely make the drive again for my jewelry repairs in the future. I highly recommend them.

Am
Review №21

I had my husbands 10 year old watch cleaned, the crystal face replaced, a link taken out, and a symbol engraved on the back. They went above and beyond what I expected to make it look great again. When they realized the symbol wasnt going to go on the back very clear and offered a solution through messenger after I dropped it off. They didnt have to do that. They did a great job!

Ri
Review №22

Journey created a beautiful customPiece of jewelry that required matching a diamond and finding a larger sapphire to complete the ring!! It turned out gorgeous! Thank you Robert.

Pa
Review №23

From watch batteries, watchbands and custom designed jewelry, Journey Jewelers will work to find exactly what you need and want. They are very courteous, professional and make you feel right at home. Their prices are great and the service is the best. I highly recommend them.

Pa
Review №24

These are very trusted and very good jewelers. I’m not worried about ever leaving my jewelry and diamonds with them when I need modifications or repairs. I watched them one day help a gentleman design a ring for his wife. They were patient, knowledgeable, and guided him through the process. I highly recommend them.

El
Review №25

Best service ever. Robert is so kind and helps me out with everything jewelry related. I highly recommend this place.

Kr
Review №26

Roberto was very nice, greeted me when I walked in. Had my wedding set resized and I am very happy with my ring.

Le
Review №27

Amazing service. Exceptional workmanship. Very honest and reasonable prices. Always use them for any and all repairs.

An
Review №28

They did a great job of resizing my wedding ring for me last year. Very friendly, good quality, fast service, and decent pricing. Thank you!

de
Review №29

Robert was an absolute blessing to work with. I emailed late on Sunday evening not expecting a response, and received one almost instantaneously (and it wasnt automated like I expected). They performed a quick repair (replacement of one diamond, a refurbishing, cleaning, etc.) on my engagement ring and it was ready within three or so hours.Ive been to area competitors and paid over twice the same price for less quality; however, those same competitors also took days to complete what was done here in a mere number of hours. Friendly service, quality work, and great pricing. Absolutely delighted to have found this place, and I will most certainly be returning.

Sh
Review №30

PROFESSIONAL, EXCELLENT SERVICE, HIGH INTEGRITY!!!I went to Journey Jewelers to get help with designing a single ring using my husband and my wedding rings. My husband, the love of my life, passed away a couple weeks ago and I want to wear our rings for the rest of my life. Robert and the entire staff were so very helpful, patient and compassionate. In about two hours, they had resized my husbands ring for me and worked with me to see how best to wear the rings. I left the rings with them so they could finish the sizing and polishing. Before I left, they said they would add an inscription on the rings for me. I was so shocked that they would do such a kind act for a stranger. I sent them my proposed inscription and they amazingly were able to get it to fit. I picked them up this morning and LOVE them, they are so beautiful all sparkly and shiny and the inscriptions were perfect! Thank you!May God continue to bless you and the prosperity of your business.

Li
Review №31

I am extremely impressed with the quality of work and great service I received from Journey Jewelers. I took my ring in to be sized down. It took them only an hour. I appreciated the extremely fast service and not having to leave my ring overnight. After wearing the ring overnight, I realized I should have gone a little bigger as the ring was indenting into my finger and extremely hard to get off. I went back to Journey Jewelers the next day and told them my dilemma. They enlarged my ring for me the very same day and did not even charge me! Excellent customer service! I will use Journey Jewelers exclusively from this point on for all my jewelry needs and will recommend to all my family and friends!

Da
Review №32

Robert was very friendly, patient and helpful when working with me. He made it very easy to communicate ideas when working on a design. Would recommend Journey Jewelers to any family member or friend!

Ke
Review №33

Absolutely 5-STARS!!!!! I took a knock-off Rolex to them to have some links taken out and a clasp adjustment and was blown away with the care and consideration he took of the watch. The details that were given to this fake, were the same care and attention details, I would expect from a high-valued piece of jewelry. They are stand-up, honest folks and come highly recommended in my book.

Ba
Review №34

Ive used Journey Jewelers for years. I couldnt ask for better quality or people. Need a repair? This is your place to go. Looking for a new unique jewelry piece? Go check out their selection! Incredible talent. Wow.

Ch
Review №35

They are always friendly and helpful. Ive had numerous watch batteries changed, a ring repair, charms added to bracelet and even pendants added to chain necklaces. They are a great business you can rely on.

Ja
Review №36

I had to get a ring cut off which had been stuck for a long time due to weight gain over the years. They were very kind and never made me feel embarrassed. The process went quickly and they made sure I felt comfortable. They sized it and cleaned it that same day and my ring turned out beautiful. I definitely recommend Journey Jewelers for any jewelry repairs you need.

He
Review №37

Robert is very knowledgeable. Good prices. I also had my mothers braclet repaired here. They did a great job and the price wasnt bad at all.

Ic
Review №38

I walked into Journey Jewelers and Repair not knowing anything about it or even a recommendation from anyone. Wow, what a great decision! I got my ring sized and the prongs checked. Great and personal service. I also picked up some awesome state of Oklahoma costume jewelry there!

al
Review №39

Journey did a beautiful resizing of my wedding ring. Matched the gold and sized it perfectly.Thank you!

Co
Review №40

Outstanding customer service. Very knowledgeable and extremely courteous and professional. This is definitely the best local jeweler around.

Sa
Review №41

They had excellent service and an amazing job! They resized a watch for my husband and soldered a broken ring, and now it looks better than ever! They were very quick and everything was ready to be picked up the next day. Their prices were very reasonable. We found our new jeweler and we will be recommending them to all our friends

He
Review №42

I dont go to other jewelry stores. Journey Jewelers does a wonderful job every time and is always exceptional in customer service. The family that owns the place is super thoughtful and they have big hearts for helping others, so I dont mind them having all my business, even if it is a longer drive for me.

ch
Review №43

They were absolutely amazing people to do business with and they did such a perfect job on great grandmothers ring. It is definitely a blessing to have someone give so much care to an heirloom that will be passed down to my baby girl. They kept me updated through text the entire time. The hand written thank you note is rare to see these days & a great ending to the day to see. They will be my go to place for jewelry care as long as can be!

da
Review №44

Staff is friendly theyre willing to discuss things with you educate you and the quality of work is second to none.

Sh
Review №45

Had a custom ring made out of state but when it arrived, it was the wrong size. I took it to Journey due to good reviews on a Google search and couldnt be happier. Took them about 3 hours and when I picked it up, it was perfect. They even recreated the texture on the bottom side of the ring. Cant even tell its been sized. But the best part was the initial greeting! He made immediate eye contact with a big smile and asked how he could help me. Sorry but I dont remember his name.

Br
Review №46

The staff is very friendly and caring. We came in to get my Moms ring removed from her swollen finger, and it was done with gentleness and professionalism. The store is very clean and bright. We enjoyed the Christian music playing in the background too! :)

Ca
Review №47

Got my ring sized very quick! Super friendly and great service! I will be coming back for all my jewelry needs! Great family business Go check them out! You will be happy you did!!

Ni
Review №48

I have used Journey Jewelers to have my jewelry cleaned and to repair a prong on my wedding ring.The repair and the cleanings were top quality!The customer service was wonderful and turn around time is very quick.I would HIGHLY recommend using them!!

Ta
Review №49

I bought a ring and took it there to get sized, and the ring came out amazing! It fits perfectly! The price is awesome with the great customer service and experience you get with them! I would definitely recommend this jewelry store to anyone!

Ja
Review №50

The guys were courteous and professional. And did great work. Will use them again should the need arise!

Ky
Review №51

Journey helped get my fiancées ring resized the same day and it fit perfectly when I proposed just a week after. Wonderful customer service, thank you very much!

Li
Review №52

This store is great for jewelry and watch repairs! They are friendly and do everything they can to repair your watch and jewelry. They also carry beautiful jewelry.

Co
Review №53

Called Journey Jewler’s about the beginning of April (5 weeks from date) with a unique request for a custom ring. When I brought in the pieces and got to talking with Robert I told him a back story of me and my fiancé and what the stones and other ring were from and he pitched the idea of making a wrench ring. He got the ring perfect and I couldn’t be more pleased with the results, customer service and affordability. He beat other places standard starting price for a custom piece and went above and beyond making the ring completely custom. Wouldn’t use any other Jewler in the country for any future jewelry needs.

C
Review №54

The Journey Jewelry team helped me choose the perfect anniversary ring. They are very knowledgeable about shape, sizing,, stones and settings. They have a very friendly atmosphere and great customer service!

Gw
Review №55

I found Journey Jewelers online and liked their work ethic and the reviews. I took s chance and asked them to resize my wedding band. Not only did they do an excellent job, they did it in a timely fashion.

Va
Review №56

I recently took a ring in to get sized. The customer service was great, they had competitive pricing, they offer a student discount and my ring was ready when promised. I will continue to go back and I would recommend this place to anyone. I was very happy with my experience.

JE
Review №57

Journey Jewelers did an AMAZING job on a custom ring for my wife and gave me top dollar on a trade in. Thanks Robert & Family!

Lu
Review №58

Robert and his family are really knowledgeable about jewelry! I got my wifes rings from him and to make it better he made my wedding band out of an Ammonite Fossil.I love everything he does and how amazing he is!

Jo
Review №59

I have nothing but good things to say. I have purchased an Engagement ring, watches, necklaces, bracelets, ear rings from them. They are extremely helpful with any item I was interested in purchasing didnt matter if it was 10 dollars or a very expensive purchase like the engagement ring lol. Same day service and amazing customer service you cant beat it.

Da
Review №60

I chose this store as they were located closest to where I was staying for the time being. I brought in a ring to be resized and was told it wouldnt be a problem...same day in fact. I dropped the ring off after finishing breakfast and before I finished lunch received a notification that it was ready for pick up. The ring looked terrific. Im not one to usually leave reviews but the professionalism blew me away. I was going to shop around a bit but with the competitive pricing, courteous reception, and expeditious service, my decision was easily made for me. If you have jewelry needs, Id definitely recommend stopping by!

Dr
Review №61

Its hard to leave a family heirloom with people you hardly know but the jewelers at Journey made me feel safe about getting my moms ring resized and repaired by them. They took an interest in the rings sentimental value and had it fixed within days when other jewelers were telling me it might take weeks. I will be back to see them for any of my jewelry needs.

Le
Review №62

I went in here to have a watch resized and have another watch battery replaced. They are super friendly and quick service! They also have some beautiful and unique jewelry for sale.

Je
Review №63

I had a ring resized here and the service was excellent! Pricing was reasonable for this service and the turnaround time was 2 days. I was very pleased with the overall experience.

Ga
Review №64

Very professional and extremely knowledgeable.Sure will do more business in the future.Highly recommended.Thank you.

Ki
Review №65

Love working with the crew at Journey. They are always extremely helpful and friendly.

Ga
Review №66

Always had excellent service as well as reasonable prices!

Jo
Review №67

Journey Jewelers is the best. They do great work and always deliver on as promised...on time. Ive been a customer for years and will not change.

Ni
Review №68

Great same day service! Super polite and helpful employees, excellent care and attention to detail on a ring being sized down, and super fast same day service! I would recommend them to any and everyone, I love this place!!

Al
Review №69

I cant not say enough about my experience with Robert. He was extremely helpful. I also was so impressed with the selection and quality of his inventory. He helped me pick out the perfect gift for my boyfriend. Thank you Robert!!

Sa
Review №70

Thank you so much!!! Just got my ring back within an hour and it looks amazing! The size is perfect now! Very affordable price! I couldnt be happier! 😁

Ti
Review №71

They did a great job of creating the jewelry I asked for...I needed something to put a coin from Italy in to create a necklace with it....

Be
Review №72

Love how professional and friendly e everyone who works there is. You can get same day service and if not they are wonderful about calling or texting you to give you updates and they are super affordable!

Ha
Review №73

Dropped off my wedding ring to get resized today, the man working at the counter was very friendly, and helpful. Great customer service, and my beautiful wedding ring turned out perfect. Love the fact it only took 4 hours to have it resized! Will be using them in the future, and referring people to their shop. So happy I can finally wear my ring again, thanks again!

Ja
Review №74

Absolutely top notch customer service! They are very friendly and very attentive to your what youre wanting or needing. Wont go anywhere else for my jewelry needs.

Jo
Review №75

I came in with my fiancé and got her a ring she cant keep her eyes off of and got my ring sized and cleaned that same day. Robert did an excellent job on showing us a variety of styles and broadening our knowledge on the different rings they had to offer. Ill always make the drive from Yukon to Moore when i have any jewelry needs.

Br
Review №76

I had an awesome experience here. Robert was very professional and friendly, and he showed me a thing or two about sizing watches. Great local business. I plan to work with them again in the future!

Ra
Review №77

I brought in a ring and a necklace to be resized and I was very impressed by the friendly and speedy service. The ring was very old and had a few kinks in the band, but a few hours later when I came to pick it up the kinks were gone and most importantly, the ring fit. The necklace is now the perfect length as well, but the ring turned out far better than I had hoped and I would definitely recommend this jeweler.

An
Review №78

Great work! Awesome customer service! Highly recommend Journey Jewelers!

Ma
Review №79

Had a ring sized. They did a great job, and did it quickly. Great price, too. Highly recommend.

Je
Review №80

I’ve taken my engagement ring here for rhodium, resizing, and a stone tightening (all on three separate occasions). I rarely write reviews, but I really appreciate the quality work, fair pricing, family style atmosphere and quick repair time- always same day!

Jo
Review №81

Journey Jewelers was recommended to me by a friend . They did several repairs for me, and did a great job . I give them A+

Ni
Review №82

My husband bought me a ring and I needed it sized quickly. Not only did they have it done before 24 hours was up, they sized it perfectly! I have had rings sized with Walmart before and it took 3 weeks and was the incorrect size. My ring size is 5 3/4 so it isn’t easy to get right. They did an outstanding job and have wonderful customer service! Thank you Journey Jewlers! I will be back and recommend them to anyone who needs repairs or sizing!

Br
Review №83

I received a ring for Christmas and it was too big. I called Journeys and they said they could size it on the same day. The store it was bought from said it would take two weeks. I dropped ring off and it was ready within three hours. The customer service was great. I was so glad I found them.

Va
Review №84

Journey is my go to jeweler. Everyone there is so friendly and helpful. Ive had them size my watch and tell me if a bracelet I had was silver or silverplate. They took their time answering any question that I had. They are a lovely family owned business.

Je
Review №85

Robert provided amazing service. He personally kept me updated on my order, and was very patient with my confusion. I highly recommend you use them.

Lo
Review №86

I went in to get all of my fingers sized for rings for a costume. They were incredibly friendly, and answered all my questions, even knowing that I wasnt going to buy anything.

Ta
Review №87

I was very pleased with the service I received at Journey Jewelers today. Roberto was very friendly, professional, and informative. He helped me very quickly and I was out of there in no time!

ca
Review №88

This is the place if you need jewelry repaired. Went on to get a ring resized. Came back looking brand new. Wife broke a necklace, amazing repair. Excellent craftsmanship.

Ke
Review №89

Great people, great products on hand, or they can create one of a kind pieces for you!

Mi
Review №90

Would highly recommend. They have a quick turnaround time and do good work.

Th
Review №91

Amazing service!! A smile and satisfaction was more than guaranteed. I would recommend this jewelry store to my Mother-in-Law!.

Jo
Review №92

Took In a watch that worked perfectly fine just felt like it was time to replace the battery. Unfortunately I received it back broken and was told that the only thing they could do to fix it was to send it off at my expense. PLEASE SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!!!!

Ch
Review №93

Great experience! I was quoted 4 hours to set a diamond and it was ready in 2. Will be back!

Ir
Review №94

Great customer service very reasonable prices

An
Review №95

I was very impressed with the quality of their work. The staff is very friendly, and my ring was ready earlier than I expected. I definitely recommend this jewelry store.

Ke
Review №96

Very nice place and people, they also sized my ring the same day and its perfect.

Ch
Review №97

Awsome place. They sized a ring for me and put netflix on for my 3 year old while we waited. They typically take 2-3 hours to size a ring, but was nice enough to do it on the spot. Our visit we received a nice thank you text. I would highly recommend.

St
Review №98

Left ring for sizing, reasonable price and the jeweler very friendly personable. Also spoke Spanish which is a plus.

Ab
Review №99

Great service!!!!!I needed to add links to my smartwatch last minute and decided to go to Journey Jewelers. They fixed and resized my ring in the the past and did it same day (within an hour). I was very impressed with their service then and continue to be impressed today. They never disappoint and recommend Journey Jewelers to everybody.

Za
Review №100

Great customer service. I got exactly what I needed 10/10

Information
66 Photos
100 Comments
5 Rating
  • Address:12301 S Western Ave suite b-6, Oklahoma City, OK 73170, United States
  • Site:http://journeyjewelers.com/
  • Phone:+1 405-759-2889
Categories
  • Jewelry repair service
  • Diamond dealer
  • Goldsmith
  • Jeweler
  • Jewelry designer
  • Jewelry store
  • Silversmith
  • Stone supplier
Working hours
  • Monday:9:30am–5:30pm
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:9:30am–5:30pm
  • Friday:9:30am–3:30pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • CNS Jewelry & Watch RepairPenn Square Mall 1901 Northwest Expressway #1089, Oklahoma City, OK 73118, United States
  • Kay7638 W Reno Ave Suite E #535, Oklahoma City, OK 73127, United States
  • Randys Coolerjewelers1111 S Eastern Ave, Oklahoma City, OK 73129, United States
  • Penn Jewelers3622 N Pennsylvania Ave, Oklahoma City, OK 73112, United States
  • J Thomson Custom Jewelers5770 Northwest Expy Ste 101, Oklahoma City, OK 73132, United States
  • Huntington Fine Jewelers10633 S Western Ave, Oklahoma City, OK 73170, United States
  • JewelSmiths6517 N May Ave suite a, Oklahoma City, OK 73116, United States
  • Kay2501 W Memorial Rd Unit 247, Oklahoma City, OK 73134, United States
  • Kay1901 Northwest Expy Suite 2026A, Oklahoma City, OK 73118, United States
  • Zales2501 W Memorial Rd, Oklahoma City, OK 73134, United States