I was with The Weight Room at the original location and throughout the move to the Lighthouse on Hefner. I terminated my membership due to a water leak that took MONTHS to repair. I was not able to get ready for work in the locker rooms during this time. I do not feel the situation was managed properly. I had invited many friends to the gym who all had a less than great experience. I recently drove by and saw it was back at its original location and decided to review it the one star that I believe it deserved. I didn’t leave a response because I figured you wouldn’t want another bad review on your page.... but here it is.
Was at the Weight Room for a long time, maybe 6 years give or take a year. Theyve changed locations 3 times since then, have never kept up equipment (Ive asked numerous times, dont let Wanda fool you with her records) I may have signed a contract when I first joined 6 years ago but never anything since then. October 15th is when my membership ended and I got a text from Wanda at 635 pm the day my membership ended saying that I needed to pay by 8 pm or my key fob wouldnt work the next day. 6 YEARS LOYAL and this is the respect you get folks. Sent in cancelation, postmarked (its not the 70s, nobody requires a certified letter to cancel a membership) 2 weeks later, another text from Wanda saying she received the cancelation policy BEFORE membership had expired but was charging for another month. I told her not to. She did anyway. I never signed anything saying I would send them a cancelation letter to cancel. Aside from Cati the manager there is zero customer service at this gym. Equipment old and outdated, not well maintained, literal rust on the plates and dumbells and very disorganized. READ THE 1 STAR REVIEWS AND RESPONSES FROM WANDA THEY WILL TELL YOU EVERYTHING YOU NEED TO KNOW.
Good local gym
Awesome people great environment and good music to workout too
If you are looking for a great small gym thats easy to socially distance this is it. Great place to drop the extra 10 quarantine pounds
No frills gym. If your serrious about pushing yourself to get stronger in an environment with like minded people, then this is the gym for you! Great staff and members. Come here and youll never want to be a member at another gym!
This is absolutely the best gym in okc. Want a corporate gym go elsewhere. This is a real gym
Great gym, great community! They are getting fully set up since their move, and will have a pool back up and running by April. Check this place out!
They are good at lying, breaking contracts and keeping money from their customers. Dont expect honesty here. Also its ran down and dirty, dont waste your time.
Cool gym. Friendly people.
Should have listen to what most people in OKC already know about this gym. BAD management. Good luck dealing with Wanda. They take no responsibility for over charging, not returning payments, shutting down their gym and not reimbursing members!! Yikes stay away!
I signed up for a 6 month membership in July. In August I was told by my trainer (after mgmt had meeting with trainers) that they were closing. In September they closed the doors. They gave me a form to fill out for my refund. They told me that they would give me back the 4+ months they owed me. I found another gym suggested to me by one of the weight room trainers and signed up for a membership there. After a month, I called inquiring about my refund. I was told it would not be processed until November. November came and nothing. I called and was told it should be soon. December came and nothing. Today, 12/16/19, I got a letter in the mail saying that their bonding company says they do not owe me anything because they reopened within 60 days and within 8 miles of the old facility. I was not told at the time I signed up for a 6 month membership that they would be closing in a month. I was not told, when they closed, that they would be reopening anywhere. In fact, it was really hard to get a hold if Wanda and when I did, she is the person that told me I would get refund. I have now been working out at 4 Star fitness, since the day they closed the doors. It has been great. Th Weight Room tells me now that my membership is is on hold until Jan 2020 until all facilities are complete. They mention new pool, whirlpool and sauna. LOL they open the gym not complete and say their 60 day window was met. Are you kidding. It also states that if I do not make contact by Jan 1st, then my membership automatically starts back up and runs through March 10. This is well short of the 4+ months they owe me.
I just joined today after getting a great deal for my kid being in the swim classes offered through King Marlin Swim Club. Both pools have had extensive work done and are extremely clean. They have a great variety of free weights and machines and cardio equipment. I cant get over having whirlpools and saunas in the locker rooms! All the staff have been helpful. Im very pleased with my choice.
Horrible, Accounting is a joke.. They are rude and do not want to work with the customers. I had to rate 1 star as it would not let you leave a review. Equipment is always broken, staff is not versed with the procedures. The hot tub, sauna etc never works. We have requested numerous times to have our membership cancelled and they are still billing us. Obviously out for money not customer service..UPDATE: Instead they posted a comment on this instead of actually contacting me and taking care of the situation.. SO, As long as you continue to post these ridicules answers to this, I will continue to post what I think of them.. By the way, as you continue to answer this review site, remember, All see the ongoing conversations between you and myself. I think I would just stop debiting my account and refund our money instead of looking so stupid..
After coming here few times just to see if I like it I finally got the membership and that was best decision ever!!! Im a swimmer, and you can not get a good deal like this anywhere in the city! Plus the hot tubs, saunas and tanning beds are such a great benefit! The gym is very well equipped, variety of classes in the morning AND afternoon (yes - after 5pm!!!), and fantastic staff !!!! So friendly and knowledgeable!!! Cant believe i havent heard about this place before!
The Weight Room is not your typical, franchised gym...which is exactly why I love it! In fact, Im a second generation member! Regardless of fitness level, youll feel comfortable at this gym because everyone is simply striving for the same thing. In the 1.5+ years that I have been a member, Ive never felt uncomfortable or out of place and, as a bonus, management goes out of their way to be helpful. They offer excellent rates (especially if you sign up as a couple), tanning, and childcare. By far, my favorite gym! Highly recommended.
Very poor experience, was there one day and “canceled” then realized manager Wanda never canceled my account and was charged for 4 months never got a refund. Poor management and customer service. DO NOT RECOMMEND! Stay away!
Ruby at the front desk was extremely kind, patient, and helpful. There was no pressure to join nor any kind of bad atmosphere. Clean facility and literally everything under one roof!
This is one of those rare great weightlifting gyms. If you lift weights and Planet Fitness doesnt have what you want...go here. Its a dream gym for serious weight lifters. Is the equipment brand new...no, does it all match...no, is some of it beat up...yep, aesthetics...eh. If that bothers you, then my opinion is your priorities are not around fitness. I have been lifting for almost 20 years, I am not a power lifter or a bodybuilder, I just enjoy it. This gym has beyond everything a lifter could need. I stopped in while passing through OKC and am glad I did. For those of you who are local here, enjoy it, you cant find many like this.
Lots of weight machines, usually 2-3 that will do the same exercises so there is not much of a wait to get a machine. Also cable machines, a free weight area and lots of treadmills, steppers and bicycles as well as a large lap pool and a smaller heated therapy pool for doing hydro therapy and different water exercises. Classes for general fitness, spin, tai chi, and other classes, Child care if you need to bring your children, but Im not that familiar with it.
Awesome gym!! Catherine helped me out and she was so awesome to! Go check them out!!
Weightroom is by far the best gym in OKC ! Awesome staff and atmosphere that makes you feel welcomed !
Good space and people!
Wanda is super nice. If you are an out-of-town guest you need to know it is $10 for 1 day and if it isnt during staffed hours (that arent specified) you have to pay online, have access to a printer, then swipe a piece of paper through a scanner at the door. It is a bit inconvenient. It would be way better if you could just scan the barcode on your phone. My wife and I really liked this place when we worked out here last year during a trip.
Friendly staff, good monthly rate, and great equipment. This place is the gym to go to in OKC!
Dont know why anyone would use this as their only or primary fitness option. Only use it as back-up for 24/7 access. Facility is in SERIOUS disrepair and decline. Only gym in metro where you will have to work out to horrible 70s and 80s rock, though it is actually relatively new music given that the median age of their membership is 102.
I was a member about 10-12 years ago. I used the Weight Room to get and stay in shape for 6 years. I left for reasons that had nothing to do with the Weight Room itself (personal reasons). I came back several weeks ago, and it was like going back to an old friends house. I enjoy this gym immensely - always did, and always will. It seems to me those who have negative things to say about it are disgruntled for one reason or another, but I have never experienced the issues they are bringing up. What I like about this gym is the tremendous amount of free weights, combined with the newer equipment they are bringing in. I rarely have to wait for a particular machine or station, and the aerobics equipment is plentiful. I am a grateful member of The Weight Room.
Enough gaslighting okay?This place is in a constant state of disrepair and looks like its going out of business. Ive only seen staff act polite toward their buddies.The worst though: gaslighting every negative reviewer. Doing that only reinforces the bad review itself, lol. And cheating your customers (who just want out) with extra billing? Deplorable.
The staff is courteous, the gym is great, and the members are friendly. A great environment to improve your fitness with plenty of free amenities, and heavily discounted cryogenic therapy and other services!
My wife was a member for close to six years and recently tried to quit because I am in the military and we moved. The gym has refused to stop billing her. She has asked in person, over the phone and by mail. This terrible company wouldnt accept over the phone or in person and claims to have never received our letter. It has been three months and these criminals continue to bill her. DO NOT USE THIS GYM UNLESS YOU WANT TO BE RIPPED OFF!
This gym is for the weight lifter type. It has something for everyone, but it aint no Planet Fitness. I love it because it has a wide variety of free weights and benches. They have machines, cables, cardio type classes, a pool or two, tanning etc. Check them out you wont regret it unless your not that into some sweatin and hard work.
The Gym and people there are nice, but the billing methods they use are fraudulent. I did not sign a contract with them and have been trying to cancel the recurring charges on my credit card for over 6 months. I moved away and am no longer near the gym. I tried calling them and they said that I needed to come into the gym in order to cancel the membership. I traveled to the gym to do so and then they told me I needed to send a certified letter to them in order to cancel it. I sent this letter in and waited 2 months for it to be cancelled. After 2 months, I was still getting charges so I got a new credit card number. I was still get charges 2 months after, so I called them again and sent in another letter in case mine got lost. I am still getting charged 2 months later and am still trying to figure out how to stop getting charged. This is a huge scam and it is entirely not right and a poor way to do business. Ill never step foot in there again.
Nothing shinny or new but nice people, plenty of machines and free weight to get a great work out in. I was in town for a wrestlig meet and took a gamble driving across town for it and it paid off. Really nice people. Get in there and do work!
For starters, the employee who signed up myself and my wife told us that they have 2 pools, one for laps and one is a therapy pool. The pools do not belong to the weight room, they lease use of the pools, and the pools are not available 24x7 like the weight room employee told us. Then, you have the attitude of the employees in general, they are very adversarial and treat customers like they dont matter. This has happened on at least 3 occasions since we started going there in February. And twice since February, the place has flooded by rain. It seems to me that they should have repaired the roof after the first flood or repaired whatever is letting the rain flood the place. Its obvious they dont mind inconveniencing their customers.
I started going to the weight room 24 after a friend asked me if I would join them for a gym session. At the time, I was a member of golds gym. Also, at the time golds gym was 24 hours 7 days a week at certain locations. Now, however golds gym no longer has any 24-hour gyms anywhere in the United States. So, the weight room 24 has become my permanent 24-hour gym.As with any gym equipment will occasionally go down. However, the weight room 24 staff is pretty quick to repair said equipment. Recently, both mens and womens locker rooms have undergone renovations. Each locker room has its own hot tub, showers, steam room, and soon, or eventually, dry saunas.The weight room 24 is and as described on their website not a flashy gym. Its a great place with a lot of free weights and a wide variety of machines to get your workout done.The are staffed during regular business hours and then the doors are locked afterwards and the use of a barcode keychain tag is used to grant access to authorized members after staffed hours.The gym offers a number of personal trainers, a smoothie bar, several cooled vending machines with a wide selection of energy drinks, protein shakes, and other miscellaneous beverages.Recently, a Prepd Foods vending machine was installed and setup to offer reasonably priced healthy food options for those that are, shall we say either too lazy to cook or simply do not wish to prepare food. The machine operates on the same premise as an Amazon grocery store. It uses ShelfX weighing technology to determine what items you have selected and wish to purchase. Occasionally, the system will misidentify how many items you have picked and display one item you selected as more than one. Simply place the item back on the shelf in the same spot and see if that remedies the problem.I should also mention that lockers are available during the day however the key is required to be returned by 5:00 p.m. when staffed hours are ending. A 24/7 assigned locker is available to you for an additional $10.
How much is. Basic membership? Anyone know? And do you offer a free workout/trial before thinking of joining?
The gym is ok at best. All of the machines and weights are extremely old and unreliable. I had a chest fly machine literally break while I was using it, the handle literally fly off the machine and the weights slam down, and reported it to the staff only to have them just prop the piece back on with no fasteners or safety assurances. I was just told to be more careful when I use it. The locker room is unbearable. The smell is terrible and the facilities are extremely dirty. Expect to pay a couple of months after you try and cancel as well. I sent in the letter requesting to cancel and I was told two months later it wasnt sufficient oh and by the way, you owe us for two months of membership. When I asked why I wasnt called at the time my letter was received and deemed insufficient, the gentleman on the phone said uh I dont know.Overall, youre paying for what you could get anywhere else, except anywhere else is cleaner with nicer machines and a more helpful staff, and I havent tried to cancel my current membership at my current gym yet, but I assume it will be easier than with the weight room, which was about as easy as pulling teeth.
Awesome. you have your own key to let yourself in!
I have been on my fitness journey now for almost two years! I have been to several gyms in the metro area and none of them compare to The Weight Room! This place is where its at! Real equipment, filled with real fitness trainers and accomplished bodybuilders, power lifters, fitness models. Its a place where you can ask questions, learn and progress! Its not a gym where you just go jump on a treadmill for an hour so that you can tell everyone you go to the gym but a place to really change and pursue your goals! Yes its old school but thats what people need to really change! If you want a gym where you can got to look cool watch tv and sit around on your phones and take selfies then by all means go to golds or planet fitness but if your in pursuit of a new and better you, come here!
I did not hang up on you; I was in the middle of a wedding ceremony and my phone died. I was not able to charge it up right away. Please call me again, though I would prefer to meet with you in person, if possible. You have the totally wrong idea about me and have judged me twice without even knowing me. 11/4/16 - I tried calling you back again today for the last time, but they said you had already left. If I do not hear back from you then oh well.
Cant wait for new location to open up
Dirty, smells bad. LAZY STAFF! Dont trust anything Wanda tells you. Would give zero starts if possible.
Just finished my work out at the new and improved Weight Room. Great atmosphere to listen to an audiobook while working out. This time The Journey of the Bell a great listen
0 Stars! I was a member at the light house for years and once the weight room took over this place has gone down hill. The owner Wanda that works the front is super rude, the treadmills hardly ever work, it is always dirty especially the locker room and showers, and all around is just a dump. I would never recommend this place to anyone. Plus once you cancel they will continue to charge you.
One of the best gyms in OKC! Huge amount of free weights, barbells, four flat bench stations, deadlift platform, machines, ropes, etc. Good pool, hot tubs, decent locker rooms!
Good gym. Plenty of equipment. Open 24 hrs.
Lots of heavy stuff to pick up and put back down. Friendly staff, 24 hour pool. Best gym in town.
Clean, knowledgeable staff, nice people.
Ive been a member here for a while and i locked muscle in my arm up and told the owner if its safe to leave my stuff in my locker over a period of time and he said ok. The woman that watches it in the morning who i deal with is rude and inconsiderate. I told her my 150 dollar running shoes are gone and my personal hygiene products are too She said she would look for them and let me know if she finds them. I saw her flirt with a Member of the gym for two hours Really?!?! the gym is disgusting and the staff is horrible and you have to mail a letter in order to cancel and they charge again within 30 days of mailing it (why cant i walk ion and tell you). this a major out of date gym and the worst staff ever. Stay clear of the locker room i got sick every time i went their.
Horrible! I signed up for a NON contract membership. I was not attending the gym, so after many months I decided best to cancel my membership. I went in person to cancel, they refused to cancel. They said it had to be done by certified mail. I sent a certified letter to cancel my membership and they are still taking money out of my bank account!Crooked business practices!
I am thankful for a pool to swim atthe warm water pool is nice,
Ive been here for over 5 years and they pretty much cater to who they want to, nothings changed. Parking lot is a joke.
Ahh The Weight Room. The gym. The place to get strong. Ive been coming to this gym regular now for over three years an average of 3 times a week.(I also have a membership at Golds on Memorial ) Fact. The locker room does smell. Fact. There are very few hot girls here ages 20-35. Fact. The billing is weird though inexpensive.All those things are true. However I do believe, that you become part of what you are around.-Zig Ziglar. Fact. This place is intense. The people that come here often are serious about there gains. These are not people passively interested in being fit. The regulars here, and there are alot of them, Win and Medal at Power Lifting Competions, Body Building competions, and Fitness competions. It is nothing to walk in to this place and see a Power Lifting Team taking turns squating 500 plus for hours or to see a young fitness model being coached on her physique and posing(often in bikini too though not the point) or the countless other nomads like myself that come here to Work Out not Show Out. People here from what ive seen are about Improving. I never walk in that place (except maybe sunday) and am the strongest natural person there, thats comforting. You become part of what you are around.
The gym is currently under new management and new staff, they have replaced the rude people with some amazing friendly faces.the gym definitely isnt for everyone, its for people serious about fitness, wanting to get a workout in, sweat, and be amongst those who are just as enthused, being one of the very first gyms to open in the metro and still function it offers a lot of old school equipment that cant be found anywhere else, at the same time however it is being updated as time goes by to compete with the rest of the gyms around the metro, its inexpensive and provides so many programs your regular gym wouldnt, such as Crossfit, Zumba, Karate classes for kids, Self defense classes for women, boot camps, kids fitness classes, child daycare that goes till 9pm, and the list goes on.Unlike anywhere else, you dont want to leave your things unattended in a locker room without a lock, it isnt smart and safe, you run the risk of things getting stolen everywhere, if youre dumb enough to do so and believe everyone is a saint, well thats your own thing. but the Weight Room has definitely shown me to be one of the best gyms in the city!
To cancel a gym membership you have to go to write a letter and then send it in and they cancel it thirty days from when they reviewed the letter. The gym is not kept clean, and constantly has weird smells.
ENOUGH w/the horrible music! Classic and 80s rock - stale and as worn out as much of the equipment! Try something from THIS century.
If you are an actual gym rat, there is not a better gym. Everything you need is here!!
Finally, a real place to workout with good equipment.
Quality gym with a great support staff.
Nice place swimming and a sauna was awesome
I tried another gym and there was no motivation there. 3 times a week hurry up do the minimum and get out.Since coming here now go 5 times a week. Mostly late night so dont interact with the staff much but what I have has been pleasant.
This is the worst gym Ive been to in okc. The parking lot has pot holes everywhere, the manager Wanda is a wicked witch who doesnt know how to speak to customers. Unless you do steroids this gym is not for you.
Great place to work out
Great place for swimming laps
Good place to train
Love this gym
Best gym in okc
Clean, lots of weights and machines, 24hrs, friendly staff.
Always awesome
Great pools!
Great workout facility
Great staff!
The Real Deal.