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C & M Towing 247 TOWING OFFICE 8 TO 5 MON-FRI
2157 NE Jacksonville Rd, Ocala, FL 34470, United States
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C & M Towing 247 TOWING OFFICE 8 TO 5 MON-FRI

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Va
Review №1

C&M towing gave me an amazing experience. My vehicle was tow byDanny and it was an amazing experience. He went above and beyond helping me.I was with my kids and he waited there until somebody came to picked me up. Definitely I would recommend them to everybody. The experience at the office with Brittany was amazing. She help me with the process and the towing documents on an easy and fast way. Thank you guys for all the help!

Ch
Review №2

If you need a tow, request David. He is truly a heaven sent angel! I have had him twice! He is so kind, funny, and actually cares about you and your car. I’m the biggest doodles and he just rolls with it. He doesn’t judge and gets his job done! This will be my only go to tow place for now on!

On
Review №3

Very quick in half an hour even knew the garage I wanted my car towed too. 😊 The tow truck driver was friendly and professional. He was very comfortable for a female to do business with.

An
Review №4

Great service and communication from driver. I think the driver was Preston? Good people.

MJ
Review №5

This place stoled my DeWalt tool lost my keys cost me 500.00 to get new ones . Do not do business with them they are theives. They also told me they sold my car and they didnt

gr
Review №6

Ok simply the only ones I call. Drivers are ALL really cool and careful with your car.They towed my 2000 Firebird Show Car. I wouldnt trust any one else.

Pr
Review №7

Spaz is awesome! Very professional and friendly.

Kr
Review №8

This business is a complete joke. They add fee upon fee to rob you of every penny they can. My vehicle broke down and was towed upon the sheriffs dept s request. I phoned these folks the same day it was towed (on a Friday). I was told they were closing and that I would have to wait till Monday and pay a tow fee of $200 plus $20/day for storage. I came to retrieve my vehicle on Wednesday. Suddenly they were adding an $85 admin fee, $65 in labor,$10.85 for tax and 5 days for storage. The total was now at $485!!!!!! These folks are in the business if legalized theft. Then we were told we could not do the minor repairs needed to move the vehicle on their property. It would be an additional $65 to tow it across the street. DO NOT DO BUSINESS WITH THESE FOLKS. THEY WILL ROB YOU BLIND

Jo
Review №9

You could tell that the driver was passed off at having to do a tow on a holiday... that being said they were fair on the pricing

Br
Review №10

I called AAA. They sent Carl from C & M towing. He came quickly. He had my steering wheel unlocked and truck started within seconds. He gave me pointers on how to do it myself if it were to ever happen again. He also recommended some products I could buy to lubricate the ignition switch so this doesnt happen again.Carl was very professional and very courteous. He even shared with me some uplifting experiences with God. I would highly recommend Carl and his towing company to anyone in need of his services. I will definitely be using them again in the future. They have a client for life right here and I will be telling everyone about how wonderful they are. God bless Carl and C & M towing. Im grateful!-Brad Bowen

se
Review №11

Having car trouble and out of all the tow places I call c&m where the fastest my drivers name was Chris and he was very nice and respectful he knew I was stressed and made me feel like I was important and my situation was first on his list thank you c&m towing

As
Review №12

I needed my car towed a mile up the road to Ocala Auto Services. When I called to schedule the towing, I told them where it was being towed to and VERIFIED they would be able to take my debit card for services. I was quoted $65 for a tow and the gentleman said they would be “right there”. An hour and a half later, someone showed up. The guy seemed very friendly at first (but quite unprofessional due to his bad language). He checked out my car and was able to jump it using his portable machine. I told him that since it was now running, I would just drive it up to the mechanic. I asked how much it would be (since we weren’t towing it anymore) and he said $65. I asked why it was that amount if we weren’t towing it and he said it was what he was told to charge me. I told him to tow it then if it was the same price. This obviously was not what he wanted to hear and immediately had an attitude with me from that moment on. He refused to take my debit card saying that it was after 5 and his boss wasn’t in the office. I told him that I had asked ahead of time and he pretty much said it wasn’t his problem. He snapped at me and belittled me when I assumed he knew where we were towing it to (because I had provided the address over the phone). Moral of the story is I will never use their “services” again.

Lu
Review №13

Chris showed up very fast and towed my car! Excellent service!

Le
Review №14

The operator that cane to help me. Chris Hilton, was very professional and nice. Thank You Chris!

Al
Review №15

My truck was broke down in clermont and had no breaks chris drove all the way to me and pick it up and brought it all the way back to ocala he also helped me get inside it because I didnt have a key to the door chris is a great person he handled it like a professional and was very nice if you ever need someone to tow your vehicle ask for chris

ze
Review №16

Carl was sent to us by AAA to tow my husbands van that broke down. He refused to tow when we couldn’t find my AAA card. We found it after 5 minutes but because of our frustration he decided he didn’t want it and started to call us names, using vulgar language and made my husband feel threatened to the point he thought Carl was going to hit him. His boss didn’t care and was no help. The whole business has been reported!!

jo
Review №17

Called as a last resort, Driver, was very curtious, and helpful. Arranged to have it re towed 2 days later to get car fixed. thank you, thank you, thank you!

Wi
Review №18

Wow i was pleased with how great this company was easy to deal with on the phone and my driver chris was so nice will use you again thanks chris and c m towing

Je
Review №19

Ive used their services a couple times. They performed their duties satisfactorily. Chris was my driver and he was very professional.

Je
Review №20

My jeep was broke down on the side of the road and I looked up the closest tow company and they were it .. my drivers name was Chris and he was fast and personal he took me and my jeep to a shop and the shop was able to get to get my car fixed and on the road. Thank you so much c&m towing and thank you Chris for being so kind in such a stressful time ...

Ru
Review №21

Spencer is the best tow truck operator!

hi
Review №22

Awesome place very knowledgeable and reasonable with pricing

Je
Review №23

Great tow company! Got me into my locked truck in no time! Highly recommended

Ka
Review №24

Nice friendly people and gave good advice

De
Review №25

They were awesome and chris was polite and profeasional thank you

Br
Review №26

Driver was on time. Price was reasonable. Cash only.

Gl
Review №27

Shout out to Spence great guy exciting service

Ol
Review №28

Chris was very professional OnPoint did the job Great

ro
Review №29

Driver was a little rough to deal with but it was late night And he was doing something out of the norm. Dispatch guy was awesome and driver did great job with the tow.

Te
Review №30

I highly recommend this towing company. They are dependable, courteous and reasonably priced. A true life saver during my time of need. If I ever need towing assistance again in the future, theyll be first on my list to call because I know I can count on them.

Ja
Review №31

C&M is the real deal quick service really great prices and they dont leave you on the side of the road for hours like other towing companys they are my go-to when Im in a bind will always call them first

Jo
Review №32

This place is really great. David was awesome

ta
Review №33

Carl has towed my vehicles multiple times and never have I had any experience other then professional and friendly. If you need your vehicle towed I wouldnt waste your time calling anyone other then this company. They are super respectful and down the earth. And above all they get the job done in a timely manner and take great care of your vehicle. :) C&M towing is my go to. Ask for Carl tho. Hes the man for the job.

To
Review №34

Broke down on a hot day with my grandson in the car. With no AC or power to the vehicle at all I was concerned that waiting for a tow was going to be hours or more. This company showed up early! 30 minute wait and I was on my way. Thank you so much for your service today!

Ta
Review №35

Great company! My father had a flat tire today (Sunday) and I called and they sent someone out. My father did not have to wait long. He said they were very nice and did a great job. Also reasonably priced! Thank you C & M towing so much for helping my dad!

Ch
Review №36

I broke down Northwest of Ocala and called AAA. Long, long story short, AAA dropped the ball but, I finally ended up with a great driver by the name of Slacker, which he isnt, and he couldnt have been more professional, thoughtful and polite. He was also a good conversationalist. He helped turn a challenging afternoon around into a better evening. Thank you, Slacker, (Dave).

As
Review №37

Unprofessional because the hours of operation is not listed on Google. Their office is not open on the weekends so you would have to wait until Monday to pick up your car from them.

Ca
Review №38

This is hands down the most professional and reliable tow truck company in Marion County.#besttowing #towinginocala

Co
Review №39

Lost the keys to the rental car. Call AAA he came out in a hurry and brought it all the way back to Orlando Rent-A-Car place with no problems. Very professional and courteous would recommend a very highly .

To
Review №40

Could do what we needed it was too expensive

An
Review №41

CARL!!!! THE BEST TOW TRUCK OPERATORThe man was as down to earth and as understanding as a close friend or family member,he didnt mind the 250 questions I had for him and he made a stressful situation seam like a walk in the park...would recommend C&M any day of the week FAST and RELIABLE

sa
Review №42

My sister called for a tow truck and wow i got Chris . he was awesome very nice . answered our questions . its nice to know there are nice drivers still out there. Thank you so much

Lo
Review №43

I have used this company for many years and will continue to use this company for many years to come. Sometimes the wait is long but let me tell ya its well worth the wait because you always no matter how hard their day is they always have a smile when they come to take care of what you need. Very respectful owners an workers. Wouldnt use any one else to tow,unlock my door,fix a flat tire or even bring gas to me if I needed assistance. These people are very fast n very good at what they do. Coulndt ask for a better company. I was very excited when I saw how much they cares for the military as well.

ma
Review №44

Chris what is our service provider in today’s job performance I’ve been through many tow truck drivers before but this one individual is very talented Was prompt with his time very communicative nice person I would recommend him.

Ty
Review №45

Tow truck driver tried to tell me that damage on my car, HAD to have been in the last few days, when I bought the car like that. Tried to tell me I hit something the night before when we had pictures of the damage at purchase from August of last year.(Vehicle was towed due to a coil pack issue NOT damage)

Wa
Review №46

They arrived in a reasonable time frame. The people were efficient, appeared to be compent. Charges were appropriate.

La
Review №47

This company has a quick response time and Chris was very friendly. I highly recommend this company.

Am
Review №48

I took my grandmother to Bank of America on Silver Springs boulevard and not only did the tow truck driver park illegally in a handicapped spot, he illegally parked diagonally across ALL of the handicapped parks!!!! Next time I see this I am calling the police. My grandmother couldn’t park there and she can’t walk well at all and can’t breathe. You are a towing company! You know the rules. Please respect them. I posted pictures in the picture section under the reviews.

Ky
Review №49

The Best! quick response time and super friendly and would highly recommend them .

Da
Review №50

I have never used this service, and never will. One of their drivers was behind us, in the truck pictured on this site, and he was beeping at us for stopping, at stop signs, while there were cars coming. Along with riding us for miles, getting dangerously close, and driving all over the road. When he finally went another way than we were going he ignored the 4-way stop sign and drove right through. Im thankful there werent any cars coming. The kicker, he was doing this with two vehicles on his truck. Wish I could give zero stars.

mo
Review №51

Worst towing company in ocala, unrealistic and very passive aggressive. Employees are unreliable and know nothing. If the owner is no where to be found your questions go unanswered. The service is not even worth mentioning.

Fr
Review №52

Driver was extremely rude. He continued to argue and make comments like that’s why you are broken down. Lacked compassion and professionalism

Da
Review №53

Chris provided outstanding service. I definitely recommend.

Tr
Review №54

Great customer service! Owner was very helpful . Timely pickup and reasonable price. Thank you!

Ni
Review №55

AMAZING SERVICE!!! Fast and kind I recommend this company to all of my friends and family.. thank you Danny!! You were professional and proficient!!

Ka
Review №56

Just the best! Honestly a real hero when we needed one.

Di
Review №57

Chris came and towed my truck this morning. And did a excellent job..he was on time and very friendly I can honestly say I trust him with my car lol..good job chris

Fe
Review №58

Fast good service Very Accommodating and treats FAMILY and customers very lovely

bi
Review №59

Tow truck driver Spencer was very patient and professional. He put my stress to rest with his knowledge and actions.

Le
Review №60

This place is so so good and I love them totally recommend!

Ja
Review №61

Face is the best driver on the planet. Customer service could not be better. Wish there were more people in the world like him

Ma
Review №62

Definitely ask for chuck! Super nice and makes you feel like family.

Ma
Review №63

These guys really work hard, they are fast and very courteous. I would highly recommend them .

ch
Review №64

Travis was professional, helpful, and insightful. Super nice guy who helped us 8n a tough bind with a trailer on the side of the road.

Ri
Review №65

Great price professional and in a timely delivery.

Ju
Review №66

Arrived timely, friendly, & fee was slightly less than quoted. Would definitely use again.

Ho
Review №67

Tried to have my junk car towed to the recycler for over a month. Its always cant do it today call back tomorrow. ( and make sure I call early a.m. only. Called today and dispatcher hung up after only saying C & M towing. Called again and Mike the owner played some horrible siren noise and I had to hang up. You would be better off calling someone not so arrogant.

Jo
Review №68

Tow oporatoo Face was one of the most professional and courteous person to ever tow my familys vehicle...way to go C&M TOWING!!!

Di
Review №69

Reliable and trustworthy. All ways on time.

Da
Review №70

Good service and great people to work with. 10*

EX
Review №71

Excellent customer service ... prompt ....

El
Review №72

My experience with this company was nothing less than professional, and the person that can to my rescue was Chris

Co
Review №73

Their daughter lexi is best

re
Review №74

Had my car towed from these people because I was two months late on my payment. Went up to the bank had to pay my payment in full which was $3000 because the loan amount was less than 5000 they would not let me make it current this tow company knowing I paid my payment and four would not let me pick up my Truck because it was three in the afternoon and they wanted to have my truck overnight so they could charge me again. When I got my truck I had multiple items missing. These people are scam artists I do not trust them neither should you

Mi
Review №75

AAA service with very fast response time.

La
Review №76

My experience with this company was good. They were kind and offered to help me if I needed anything.

Je
Review №77

Great olace

Me
Review №78

Not even the person being towed. Driver blocked us in parking space and refused to move after loading of car was completed. Pulled away just enough for us to possibly get by, then threw his truck in reverse and blocked us again. Threatening to keep us blocked in and to beat our ass (my boyfriend and I). I have a medical condition that I needed to get home and address, we where blocked in for 15-20 minutes. (our store stop would have only taken 5 minutes had it not been for this driver. Driver took pictures of my car, license plate and of my boyfriend. very rude, parked in middle of an already narrow road way between building and parking area, did not follow proper procedure for loading, poor handling of equipment. Management did not sound surprised when given name of driver nor did they sound eager to resolve the issue.

cy
Review №79

Friendly service.

Ni
Review №80

In one word, Lifesavers!

Ca
Review №81

John with C&M Towing is a real jerk. Unprofessional, Rude, LATE, LATE, LATE, argumentative. Never call THESE PEOPLES. THEY ARE NUT JOBS.

Ne
Review №82

Had a car towed to a shop. Driver apparently didnt know how to use a map or gps to locate the shop with an address. Then the driver had the nerve to say, Im just going to drop this car off on the side of the road if I cant find it. How are you a driver and dont know your way around town or how to use GPS?

Ma
Review №83

God forbid something happen to your car late night. Granted they are a 24 hour service, I know now to prep my car with pillows and blankets for its been 2 and a half hours with no call back. The wait continues..3:30am

Ja
Review №84

100% the WORST towing company in and around Ocala, FL. Despite being provided completely wrong information, no customer service to rectify their own. mistake. All I received was being hung up on. Extremely UNPROFESSIONAL!

Ni
Review №85

Maybe you should learn how to drive in congested traffic instead of being so impatient and putting others at risk. Were all going some where, not just you!

We
Review №86

Very knowledgeable, good service

Me
Review №87

Always great service!

Le
Review №88

Fast friendly service and reasonably priced

Ca
Review №89

Friendly staff and that driver john was awesome

Ch
Review №90

Very helpfully people with out there help after wreck would not have known what to do they helped walk me through the hole situation thanks C&M for everything

Ta
Review №91

A friend was in an accident. They cleaned her car out and boxed up her items and held them for her. One of the gentlemen even loaded it into my vehicle for her.

JR
Review №92

It took them forever to take my car from their patio to the garage where the car was going to be fixed...... lousy service

Ga
Review №93

Expert towing when you need it!

Ri
Review №94

Great place

Ho
Review №95

Ok people

Le
Review №96

Nice

Jo
Review №97

Chris is awesome!!!

Br
Review №98

Refused to come

Wo
Review №99

Im really sorry, wrong towing company

da
Review №100

Very professional

Information
29 Photos
100 Comments
4.1 Rating
  • Address:2157 NE Jacksonville Rd, Ocala, FL 34470, United States
  • Phone:+1 352-629-6677
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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