If youre looking for a safe, clean, well-staffed and compassionate facility for your aging love one, look no further than Pacifica Senior Living-Oakland Heights.My MIL was here for almost 4 years until she passed away last month and I must say, the staff here are absolutely wonderful!...Very caring, great communication, clean rooms and facility and just an overall good and healthy environment.I would recommend/encourage anyone whos looking for a safe and loving environment, to look no further than Pacifica Senior Living-Oakland Heights...You wont be disappointed!!

Finding the right place for a love one can be a challenging decision. I am so glad that we were able to meet with their Executive Director Ruth Ocon. She came to our facility to do an assessment of the patient who we were seeking placement for and she made it so simple and easy for not only the family but for the facility. I know our patient is going to a wonderful place with caring people.

I was here visiting my Tia awhile back and I can’t say enough good things about this place! I can’t believe there’s this charming hidden oasis in the middle of Oakland. All of the staff are excellent and the food is delicious. I definitely recommend this place if you want your family to be in a welcoming and homey environment.

Ruth Ocon, the Executive Director, is wonderful! I have been providing Notary services to Pacificas residents for more than 5 years. She and the staff at Reception always welcome me with a smile and recognition although i only stop by perhaps 2x/year. They are incredibly flexible, able, and willing to assist their residents and me when we need to adjust location or conditions of work due to the innumerable challenges their seniors face on a daily basis.The main floor of the facility with its library, visiting piano player and more add a special charm.

Ive been work here at Pacifica Senior living Oakland hights for two years, I love working with our residents . The food here has changed dramatically the residents love eating in the dining room, Ive gotten lots of compliments on our water fountain in the garden. Im glad to be here I look forward to the up coming years to create more positive changes.

Superb. Friendly, capable staff. The residents look happy and emotionally healthy, social, kind to each other.

Ive been working at Pacifica Senior Living for 3 years now, and i still wake up everyday excited to come to work!The residents are amazing and the staff are incredible. Especially during this difficult time the staff go above and beyond to make sure everyone is happy and taken care of. Our activities department does a wonderful job to make sure residents are not bored and go room to room with the activities cart with different games or things to do or they go around with snacks and drinks. Overall i love my job here. This is my passion, this is what i was meant to do!

While I’ve only worked at Pacifica for a couple of months, I have found that the employees are so loving and attentive to the residents. I’ve seen the way a lot of our staff acts around the residents and see how many, very much like myself, have fallen in love with the residents to the point where we treat them like family. Overall the ambiance of the place is welcoming and friendly.

Everything is overall amazing! The staff are very helpful and they really put love into their work. Management is also spectacular, they put pride into everything they do. The entire facility is just awesome!

The staff here are absolutely amazing. Their activity department keeps the residents involved and busy with a variety of activities. I would definitely recommend this specific community.

Pacifica Oakland Heights is a wonderful community! The residents are so nice and welcoming. The staff is wonderful and super sweet to the residents and family!

The staff, especially Josie, are beyond helpful in every way. Cannot say enough good about them all!

I love working here! Always having fun celebrating with the residents and staff. Feel like a real family.

Excellent place to work, great coworkers wouldnt think of any other place to work.

Pacifica Oakland Hts is an amazing community, I was blown away how luxurious looking the community is and on top of that the staff is exceptional. There was an instant bond between myself, my dad and the staff. Thank you for making this move easy. XOXO

On 12/21/2019 you gave us this review:5.0 /5I toured Pacifica Senior Living facility with my mom; Im very impressed with the staff and sense of family. The staff is affectionate and hospitable. Ruth Ocon, the Marketing Relations Director, has a compassionate relationships with Pacifica residence. We look forward to a lasting friendship.

Great vibe and very friendly when you walk in. Place has all levels of care for your loved ones. Residents are happy and so are the staff. Beautiful 5 acre property! UPDATE: with the scary uncertain times, the staff here has remained incredible and vigilant in caring for the residents. Safety measures are put into place and followed. Staff makes it a mission to keep the place safe for their residents. Great place to be!

5.0 /5Fred Harmon’s, the Memory Care Director for Pacifica Oakland Heights, has made a huge and positive impact on my aunt Linda’s experience as a resident. He sets a very high standard for care for his staff. Ive often seen him talk my aunt into doing something she needs to do such as showering etc. with humor or charm. Over the last 3 years as resident she always says how happy she is, how cared for she feels. Fred gets a great deal of credit for this and my aunts safety. Believe me, with growing population of Alzheimer’s there have been challenges Fred has always worked well with us to solve and work through anything that has come up in the most helpful ways. He has a deep awareness of how dementia affects residents, while maintaining a warmth and kindness with every resident I’ve observed him with.But he isnt the only one, my dear aunt wouldnt be so happy and content if each and every staff member who came in contact with her didnt do the same: from the activities directors who stimulate her brain, to the other nurses and caregivers who are unfailingly capable,patient, respectful and kind.

This past spring, we had the pleasure of visiting Scottsdale Village Square at the request of our daughter Heidi Gabalski, SVS exercise physiologist. While there, my wife and I were asked to provide entertainment at an evening gathering, since we are both professional musicians. After a tour of the facility and, meeting with some of the residents, we went to the dining area where a large group of residents had gathered. We had such a joyous evening performing for and interacting with everyone that we promised to come back for a return engagement. The facility is beautiful, the staff was so courteous and cheerful and the residents were delightful that we cant wait until we can get back for another visit. Guy R. Brown

I will say SALEM was much better, it was non profit and didnt look like a hotel or motel . Ive lived in oakland all my life and tried to give pacifica a chance for my mom being she was moving here! so i gave it a chance went on a tour with Jean who is so sweet. But as we did the tour there was a really FOUL smell of URINE in the hallway & a dog running around who not looked very clean. I just feel they promote things they dont do & over charge for everything I guess when your not a nonprofit organization its just money, money, money!

It was a great place to work at and gain experience with older people. Formal employee.

Ongoing problems with the payment system.

Company is a rip off dont care about the residents only the money . the nice furniture is just for show! dont let the tours fool you, talk to people ask about the care because its sad.