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Arkansas Mold and Water, Inc.
914 N Olive St, North Little Rock, AR 72114, United States
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Arkansas Mold and Water, Inc.

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In
Review №1

This company was excellent. They came out two days after contacting them to inspect damages and were very thorough. They were very professional and timely. I was very pleased with their services and would recommend them, you will not be disappointed. Thanks for great service.

Je
Review №2

I am so thankful for Ken’s expertise! We are in the process of purchasing a home, and the inspector found what he believed to be “organic growth.” Ken came out for a very reasonable small fee and inspected our attic.Even though we don’t have a mold issue, Ken was able to tell me about some other issues that we need to address. He also took the time to talk with me about general mold and water damage prevention. Such a nice guy and a wealth of knowledge!

Ka
Review №3

The carpet and underlying pad of my Honda CRV was saturated with water. I thought the water was there because I had left the windows down during a heavy rain. After two weeks of trying to soak up the water, I finally went to McLarty Honda to get the AC system looked at. Apparently, a Jiffy Lube technician in Virginia had inserted a socket into the AC drain while doing an oil change. I began looking for someone to get the water out. All the businesses I called said they serviced homes and buildings, but not cars, including Arkansas Mold and Water. However, Ken said he would try to help me. He took my car in that day and got a lot of water out using a dehumidifier followed by running air blowers inside the vehicle. He got a LOT of water out. I am most grateful that he was willing help me!!

Vi
Review №4

Ken was wonderful and he took the time to explain our personal situation and what needed to be done. I have a professional report which came quickly with pictures and I highly recommend this company!!!

Re
Review №5

They are terrible. Horrible. They simply ignored my water damage, telling me theyd get around to it. Day after day until i finally gave up, asked for my money back, and called another company. The new company, service masters, came, worked, and fixed everything up nicely.

Ni
Review №6

Ken, Brandon and the rest of the team did a great job. They came out quickly and got everything taken care when most companies wouldn’t even call me back. I would 100% recommend!

Kr
Review №7

Ken & Brandon were great to work with and very professional during the mold & water remediation for our kitchen after a drain pipe leaked through our wall, cabinets, and subfloor. They took the time to explain everything to us first time homeowners in a way that we could understand, and they truly went above and beyond to help us. They checked in frequently throughout the whole process to ensure the remediation equipment was running as smoothly as possible and even offered to come out after hours if we had any issues (we didnt). They worked directly with our insurance company to get us promptly taken care of.

Co
Review №8

Ken was quite helpful in explaining how the process of mold inspection would work, as well as explaining every step of the way. With so much varying information about mold out there, it was great to work with a company with 17 years of experience in mold remediation. He and his team charged a fee for the inspection (whereas other companies advertised a free estimate yet never followed through with any solid information or numbers). That fee was well worth it, as they delivered a comprehensive inventory of the mold situation, what it would take to remediate the situation and they also advocated for me to my insurance company!

Ka
Review №9

Ken from AR Mold & Water is one of the most honest and caring people. This is a community business and they take care of their people. Rather than charge me for unnecessary testing, he walked me through my grandmother’s home and explained our mold issues without charging. We will definitely come to them again in the future. Highly recommend!

An
Review №10

Ken and his crew did an awesome job on removing the mold that was caused by a water leak and testing the air quality of our home.

Ja
Review №11

Extremely responsive and professional. I spoke to Ken regarding my mold concerns and he was able to provide great information regarding my issue. Will 100% use Arkansas Mold and Water in the future for water issues.

Ja
Review №12

This company did such a great job with mold removal and water damage in my attic. They were very responsive, professional and excellent to work with. I live in another state, which made it stressful, but they did such a great job, I would highly recommend them. Also, they recommended an excellent contractor, Jason Pitts, to repair the parts of the ceiling that needed to be removed. Jason did a beautiful job repairing everything. Thank you for doing such an excellent job!

Br
Review №13

Arkansas Mold and Water was quick and responsive to help me fix my mold problem. They addressed my concerns personally and were very reasonable in price. They are a local company and you can tell they care about helping the community.

Br
Review №14

I cannot say enough about these guys. Plumbing blowout. I picked up the phone and they were here lightning fast. My office was flooded with 2 inches of water and they worked magic. Highly recommend.

I`
Review №15

I would like to thank Mike and Ken at Arkansas Mold and Water for the professional and super service they have given me on the work they have just done on my property. I am 4000 miles away in the UK so having to sort out a major problem half way across the globe is a major headache.The communication from these guys was second to none and the work was done in a brilliant timeline. These guys are 100% honest and reliable people and I highly recommend them.

Br
Review №16

I was concerned about the air quality in my house and this company was swift to respond even during such a busy season after the historic flooding. Ken came out and gave recommendations for water/moisture management and tested the air quality - he was so kind and concerned about my little one with health issues and I just cannot recommend them enough! Fortunately the tests came back with no levels elevated - having them out was so worth the peace of mind though!

Ve
Review №17

OMG. These guys are great! Ken, Mike and there crew saved the day for me. I live on lake Conway and received flood damage to my home, within 2 hrs after I contacted Ar. Mold & Water they were at my house putting in dehumidifier stop save my house from mold. This is the place to go. Great caring people. Thanks guys so much for coming to my rescue in saving my home!

L
Review №18

Absolutely fantastic service. Carlos and his team were extremely thorough and professional in removing the water from our home. Carlos called each time before coming to the house, let us know exactly what was going on and how they were fixing it, and made absolutely sure the problem was solved. This company has integrity, and I cannot recommend them enough.

Th
Review №19

These folks care far more about people that profit. Ken and his people went above and beyond to ensure my wife and I have what we need. I am so very impressed with their Service and their Customer Service they will be the only company I ever recommend for this type of work!!! I will sign their praises from the rooftops!!

Co
Review №20

These guys are top-notch. I dont usually go to the trouble of recommending a company unless theyve gone above and beyond my expectations, and these guys have done exactly that! From our initial meeting I knew I had called the right guys, Ken, Mike, and Carlos are top notch! Carlos and his crew work faster than anyone Ive ever seen and our safety has been their primary concern!

Lo
Review №21

Ken came by my house to look at some mold in a bathroom and told me what steps to take next, even though it ended up in him not providing any services. Ken put my mind at ease and told me the simple steps to take to resolve and prevent the problem in the future. Huge relief, even though I hope to never have to use them, I highly recommend them! :)

Su
Review №22

This company is professional and went beyond when we needed help. Answered questions, recommend local plumbing companies, stayed til the job was completed. Holding them in high regard for professionalism, quality, promptness. Valuing their customers above all else. Thank you, Arkansas Mold and Water.

Bo
Review №23

Our plumber recommended Arkansas Mold and Water, Inc. to us after discovering a leak under the kitchen sink had caused a lot of water and mold damage. The company, Ken and Carlos specifically, could not have been better to work with. They followed up with us several times while we got insurance issues sorted out. They stayed in constant communication with us throughout their involvement in the process. They were professional, polite, and punctual, and thorough. We couldnt have asked for a better company to start this repair process with. Because of their great work, our contractor was able to seamlessly begin his portion of repairing the kitchen. We will absolutely recommend Arkansas Mold and Water, Inc. to anyone who might need their services.

Ch
Review №24

Arkansas Mold and Water was always quick to respond, quick to help us remove the mold from our kitchen, and made the whole process very easy throughout. Excellent at communicating and explaining the whole process and answering my millions of questions. They were always extremely nice, extremely professional. Thank you!

Jo
Review №25

I made a cold call to AR Mold and Water this morning. The level of professionalism is above reproach. Spoke with Mike and Ken. I feel confident they will be able to service my needs. I will followup with a report about their services. So far, I am very impressed with how they are responding to my needs.

Ha
Review №26

Ken came out to my house a couple weeks ago to look at an old water and mold problem I found in a wall. He gave me some really great advice on what I should do next. Very knowledgeable and even came out the very next day. I’ll definitely call them in the future if I have any more problems.

Ta
Review №27

Arkansas mold and water is probably the best experience I have EVER had dealing with a service company. Carlos and the crew went above and beyond service. We had a hot water heater burst and flooded our house, they came in and operated efficiently and professionally, all the while taking a caring and compassionate interest in our health as well as comfort. Every time I have had to call AMW I have been treated more like a friend rather than just another client! I wish there were 10 stars available, they will be HIGHLY recommended by my family. When Carlos and his crew left I told them I really didnt want to see them on a professional basis again, but they were welcome to come visit anytime. Once again thank you AMW!

DW
Review №28

It is very rarely that I write a review, but I want to make an exception for this company, because the owner deserves it. I called Ken last week to ask if he could do a mold inspection on our home, which recently got flooded and then remediated by another local water restoration company. I wanted a second opinion to make sure that the other company had done their job properly and that there was no risk of mold in the house. What immediately struck me when I was talking to Ken on the phone was that he provided a lot of useful information, and that he came across as the absolute expert on the topic of water damage in general and mold in particular. He quoted me prices for different mold tests and an inspection of our crawl space, which were reasonable, so I made an appointment. Ken showed up exactly on time, and went to work right away. That is to say, he started looking for possible issues around the house, took moisture measurements in different places, and while doing so pointed out some trouble spots which a building contractor should fix. I would never have thought of those risks, but Ken made me aware of them. Other than those areas to be fixed by my contractor, he didnt see any sign of mold, and to my amazement, he said he didnt want to charge me for anything because mold tests were not needed. We then went into the crawlspace, and Ken crawled through the whole crawlspace for an additional 10-15 minutes, again pointing out some issues and giving recommendations on how to protect the space from moisture. All in all he spent close to an hour of his time inspecting our home, and he didnt want to charge me for anything because he said further tests were not needed, and he even praised his local competitor for the excellent remediation work they had done on our house. What an amazing customer service and honesty. Ken is not only an expert in his field, but also a very caring and honorable gentleman. Based on my experience with Ken last week, I highly recommend Arkansas Mold and Water, and I wholeheartedly believe that you cant go wrong with this company. This type of service is very rare these days.

Ji
Review №29

Ken was great. Explained what needed to be done to fix the issue. No pressure to use his guys or services. Will be using again if any issues arise.

Ca
Review №30

My wife and recently worked with Ken and his crew. Ken stayed at our home answering our questions and walking us through the process to help ease our anxiety. He told us what was going to happen before it happened and gave us the best price out of all the other contractors we talked to. He and his crew were happy to work with our schedule and everyone we spoke with was polite and professional. I have nothing but good things to say about Ken and Arkansas Mold and Water. If you are looking for someone to help you with water damage in your home or business then I recommend Arkansas Mold and Water

Ke
Review №31

They gave me a diagnosis and solution for my mold problem over the phone even though it meant sending me elsewhere. I wish all businesses were this helpful and honest.

Sa
Review №32

They were professional, timely, and the price was fair. Would highly recommend!

Cl
Review №33

Very professional and was very prompt. Got out to my house immediately to look at my issue and gave me professional advice on what I need to do.

Kr
Review №34

Very professional and customer-focused.

Gl
Review №35

Good friendly folks helping others

Er
Review №36

Great company to do business with, highly recommend this company

Information
13 Photos
36 Comments
4.9 Rating
  • Address:914 N Olive St, North Little Rock, AR 72114, United States
  • Site:http://armoldandwater.com/
  • Phone:+1 501-940-6653
Categories
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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