A rep for the company came to my house after I called to get an estimate on my house problem. I guess they didnt want the job because he would never call me back after 3 messages. Finally gave up and Im glad I did. I went with a real professional company that did great on a $10,000 job. The least the guy could have done is tell me they didnt have an interest in the job instead of not returning phone call. I will NEVER use this business.

We were selling our house and getting hardwood floors installed in the master bedroom in April 2020. After the wrong floors were installed they ordered new hardwood floors. In August 2020 they were finally installed. Poor communication skills. No sense of urgency or caring. We could have EASILY lost the buyers for our house. Thank God the buyers were willing to wait for our wonderful house. VERY RARE... At the end of this DEBACLE I asked the Project Manager for a discount. That took ANOTHER 3 weeks to get an answer with me emailing several times a week. Finally I spoke with the owner and he gave us a MINIMAL discount considering the additional STRESS it put on us. God got us through this... 🙏 HIGHLY DONT RECOMMEND.

ARI has the most friendly and respectful staff. They were on location quickly after the detection of an active leak and swiftly prevented further water damage. I’m beyond pleased with their performance and work ethic.

Arkansas Restoration just renovated my new office space in Sherwood and did an amazing job! My contractor, Doug, was very easy to work with along with the rest of the ARI staff. They kept me in the loop each step of the way during the process and were very accommodating to my ideas for the renovation. They did exceptional work and exceeded my expectations! Thanks ARI for my beautiful office!

The people at ARI is the best people that can ever work on your house. I would like for people to ask for John Matthews when you need your house fixed because he came to work on my house and he did an wonderful job.

In looking for a companies to repair fire damage, most companies would not even provide a quote. ARI provided a detailed quote extremely fast. The details provided by ARI convinced the insurance company to cover the quote entirely. ARI Restoration staff, especially Chis, were very professional, very responsive (answered or called back every time I called), and provided quality work and materials. I hope to never need a ‘restoration’ again, but would definitely go back to. ARI.

These people are the greatest. They did everything they said they would do and more. I could hardly believe it was my house they had restored. They built it back better than before. I would recommend them to anyone needing restoration work. Steve Taylor

I am so grateful to Howard Wiechern and his team of professionals at ARI. Friday evening of spring break March 2017, my house was severely damaged by a tornado. I called Howard and within an hour a team of ARI employees were at my home helping to save whatever furniture could be salvaged and tarping the roof as best they could. Howard immediately reassured me that all would be ok- and i would be back into my home before Thanksgiving. My home was taken down to the studs and rebuilt within eight months! Being a widow, ARI held my hand through out the entire process and made me feel as if I was their only customer! My calls and questions were immediately responded to and never did I feel like a burden - and believe me I called a lot! My son and I are enjoying our beautiful home and making new happy memories- a lot in part to ARI and their professional team of employees! Thank you ARI! Your professionalism and quality work is tremendous! I would recommend you to anyone!

Poor workmanship and rips off your insurance company. Watch them closely on itemization they turn into your insurance company. Doesnt do everything they bill for.

So in September of 2013 there was a fire in the house and ARI came out to do the repairs. The house was vacant for 7 months, Upon moving in, I noticed the main flooring downstairs was not correctly installed, the hall closet doors upstairs were not correctly installed, wiring for several light fixtures were not installed correctly, 2 Ceiling fans were not wired correctly, and the laminate flooring in the upstairs bathroom was put down with exterior wood screws. When I called to discuss the problems, ARI didnt respond and when I finally got someone, they stated the Warranty for their work had expired. You may want to be careful with this one.

We used ARI in 2016 when we had a house fire. Typically youd think that if you hire someone to do restoration, you can be rather hands off and let them do their job....but thats DEFINITELY not the case with this one. During the process we had constant back and forth with them regarding payment, timelines, etc. They had squabbles with our insurance company that required us to constantly have to play mediator...and they were CONSTANTLY attempting to cut corners, to the point we had to stay on top of them to make sure things didnt go right. At one point it escalated to the point they threatened to put a lien on the house unless I paid, despite the fact work was STILL not done. Finally came to a resolution, which at that point, I just wanted to be done with it. Fast forward to now...over the past year since moving back, I have constantly found areas where they have missed, poorly done work with power outlets, constantly tripped breakers, spots not painted, spots that still have soot not cleaned (behind toilets, under sinks, closets, etc). Its just been one thing after another and theres always push back or denials when they are confronted. I would NEVER recommend this company in a million years. We recently used another recovery company called PuroClean, which made me realize how the experience is SUPPOSED to be, which has prompted me to write this email after they went behind and showed me how poor of a job ARI has done. Im writing this now, as I have a dehumidifier running in the basement, that keeps tripping the breaker when the air conditioner turns on (because the brilliant electricians hired by ARI decided 20 amp is plenty for our basement outlets and Central Heat/Air). On the bright side, Ive learned a ton about how to fix power issues!TLDR: Unless you just want to have a half-ass done job with a bunch of ordeal and follow-up, dont use this company!

Very professional company from start to finish on the restoration of my home from a severe fire and smoke damage. Par none to any other company in the business. In business for 25+ years says a lot!! Thank you ARI

Crooks!