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BN nails & spa
3852 E Little Creek Rd, Norfolk, VA 23518, United States
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BN nails & spa

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ca
Review №1

Always have the best experience!

ki
Review №2

If you are looking for a place that does a good job on Powder Dip nails, you won’t find it here?!They soaked me in acetone for 15 minutes and my skin burned, then she left old stuff on my nails and went over it with her powder. She missed my nail completely, there is no powder on the corner of my thumb. She didn’t shape them nicely. I had to ask her a couple times to shape them more, but she left them lumpy and she did a terrible job around my nails with the skin and cuticles. And this terrible job was $35 and I’m an idiot because I tipped her. That’s a habit I can’t break, but I wish I did this time?!?!

El
Review №3

Came in with my sister who was visiting from out of town right before Christmas. Ryan did both our nails. I’ve been in Norfolk for years looking for a good nail spot and I finally found it! Ryan did such an amazing job on my sister’s gel nails and my acrylic nails as well. Everyone was super friendly and the place was very clean. Would absolutely recommend and will definitely be coming back here.

Mi
Review №4

Ryan does my nails very well no complaint on him. He knows exactly what I like. However, I had the worst experience ever with a pedicure. There is a young man that wears glasses that did mine yesterday. He was very rough and actually cut the side of my foot. It hurt, it was bleeding, and he was like oh well. He proceeded to put something I think was like alcohol on it then tried super glue. He was actually hurting me so I screamed for someone else to do my pedicure. I will never use this nail salon again, especially since the only thing they wanted to offer after that was $5.00 off my pedicure. I wish I could post a picture of the cut so you would know I’m not exaggerating.

Le
Review №5

This place is super awesome! I love my nails and my friends nails! I felt terrible that my son lost his mind towards the end. everyone was amazing and nice and friendly I will definitely be coming back

Ch
Review №6

Super friendly and attentive service. I went in without an appointment & the lady gave me an accurate estimate on wait time--I appreciate her not wasting my time. Six pedi massage chairs, three nail desks...large nail polish selection, including OPI, Gelixer, IrisColors, Verity, Color Club, & Elite. Great job on my pedicure!! Will definitely be going back.

Ma
Review №7

Brought my friend here since she was in town and it is a great place!! Highly recommend the tech Ryan. Everyone else was very friendly. Overall it was a great experience and I am glad to make this place my go to spot! Shout-out to Ryan I look forward to see you next time!

Ca
Review №8

Just got my nails done this weekend and for the 1st time i actually loved what i got. My pedicure was the best ive ever seen it donemy manicure is great as well. From now on ill be coming to this place whenever i need to pamper myself. I recommend going to this place they will get you what you want.

Vo
Review №9

I wanted French Manicure with white tips

Vi
Review №10

All good! beauty nails.

Ga
Review №11

Firstly I came in basically 40 mins to till they were to close, they rushed on my full set, but took care of my pedi very well, an old man did it and an older woman finished. The younger dude did my full set, he didnt do any or much prep for my nails, I asked for a mani/pedi and full set so that was disappointing. At first glance the nails seemed off but looked well enough. They started causing problems(the nails on my hands)by days after I got them, my index finger came off first so now Im trying to remove the rest but bc of the rushed job, the man used nail tips bigger than my nails were so its attached to my skin at the edges, idk what to do but Im disappointed bc the service seemed well.

An
Review №12

I’ve been looking everywhere for a good nail salon that gets exactly what I want. My nails were a little on the long side but otherwise look amazing! Crew was very nice and place was extremely clean. Definately coming back!!

an
Review №13

I started coming here in February and might I say it was the best decision ever! Ryan always does an amazing job as well as the other staff. Good prices, and even better customer service!

Mi
Review №14

Poor quality. Lumpy polish application. Will not be returning. Manicure was cheap, you get what you pay for.

Pe
Review №15

Very nice place awesome pedicure, manicure and wax

Ne
Review №16

Relocated from overseas and this was my first time here.The wait wasnt long because they had techs on standby. my nails shape (coffin) was way better than when I came in. She took the time to make sure my nails were even and the same as well. I love my nails! I found a new home.

Or
Review №17

Great place for pedicure! Friendly, nice and quick.

ca
Review №18

Always nice. Do a great job

Je
Review №19

I would NOT recommend this salon! I was traveling and decided to stop by for a full set because they had great reviews, but nope! The salon is sketchy and dingy. Glue on table, terrible decor, and dirty. The young man who was glueing on my nail tips had the stickiest hands on earth. They later switched me to an older gentleman who was extremely rough. What I thought was most baffling was the middle age tech who sat behind the older man; the middle age tech was bad-mouthing the customers in vietnamese! That man would go on and say man, theres no young chicks today. these old chicks have crusty dry hands like chicken feet as he worked on an elderly womans manicure. I was fed up mid way through the manicure and offered to pay and leave, but they made me stay and talk to the owner on the phone while saying very rude things in Vietnamese. Im assuming they didnt realize I speak fluent Vietnamese as I was speaking to them only in English but I have never encountered such BAD, and UNprofessional service before. STAY AWAY!

De
Review №20

Made me soak for almost an hour without anyone helping me. Then two girls walked in and they did the other girls nails before mine ( even tho i was hear first) so i just left and decided to go somewhere else in the morning. Severely understaffed

Ch
Review №21

I had made a review before but couldnt edited it. I should have waited before I made my first review. I loved the color of my nails but when I got out the bath this afternoon to dry off I found one of my nails on the floor. I think what happened is that when he was doing the sharp nail points he did it too fine and now theyre breaking off.

ma
Review №22

My granddaughter was very pleased with her nails they did a really good job

Ta
Review №23

I havent been coming here for long, maybe 4months. At 1st Ryan did a good job even tho he rushed. Then I started to notice, its never 1 tech doing youre nails. Someone takes the color off while another finishes the job. But any who, got a fill-in on a Sunday. The same day GEL polish started to pill. I called, we will fix for you is what they said. Then they told me they too busy. Then they said Ryan has to do it after he told me any tech will fix my nails. Ryan than stop answering my calls. Finally he did answer and expected me to come in at times when I was working. Making an appointment with Ryan is point less, hes never on time or and you still have to wait. Never again

to
Review №24

Always a good experience with the staff !

An
Review №25

I absolutely love this place, I’ve been coming here for over a year. They always take their time with my nails, and it’s always good quality. I’ve been to other places and I’ve always come back to this business.

Ak
Review №26

Very rude business 😒 not professional AT ALL!!

la
Review №27

Post COVID easing, good attention to cleanliness and safety, and a great pedicure at a reasonable price. Very satisfied.

Ki
Review №28

Not professional they were talking over me in their native tongue like I wasnt there and it seemed to be about me. Very rude and short. Not professional at all. Should have saved my $7

Na
Review №29

If you go here ask for LeeLee.. She is the best! Out of all the years Ive been living, I never had a pedi done sooo well.. She didnt rushes and takes her time and she gives me EXACTLY what I ask for.. I will continue to be a returning client.. She is awesome!!!

Ti
Review №30

I love Ryan my nail tech is the best.

ra
Review №31

I like this spot. They dont really talk much but they do a good job.

Am
Review №32

Love this nail salon! Ive been going for about 6 months now and couldnt be happier. Very friendly and accommodating! Highly recommend!

Ta
Review №33

I love this place! They take their time and do an amazing job. Clean and friendly :)

ke
Review №34

I been here on multiple occasions, my cousin brought me here she stop coming because the owner did her lashes horribly even when she tried to fix it they were thick and clumpy. I didnt let that stop me from coming. I been here to get my nails done the owner every time will some how chip my real nails. I get a overlay which should be cheaper but she will try to over charge me every time and chip my real nails in the process in hopes I need a full set. She to me obviously didnt understand that being she spoke another language I knew she was talking to her other worker their about me coming to her establishment trying to pay less when I come in. I only ask for the service to be done for the price advertised. She chipped my nails and still didnt provide a discount because she was so worried about getting the most money out of me. She also felt as though being im only paying $20 she didnt have to handle my nails with care she was very rough . She also made me feel like my money wasnt wanted there. she charged me $20 for a gel change which is robbery when I pay $25 to get my nails refilled with gel. She a greedy little lady. She reminds me of the witch in the movie spirited away.

Te
Review №35

They always open late...20-45 minutes late. So unprofessional. When they finally open..its only one bsil tech and then he takes another 15 minutes before he even get started. A waist of time.

La
Review №36

Lee Lee was very good and the guy that done my feet, I have never been here before but first experience was nice.

ev
Review №37

Feels like family. Best spot ever. Ryan and Lily are the best!!!

Ti
Review №38

I went in for a fill in. The guy was nice but everything else was horrible. He did not clean my cuticles or clip off the old nail before putting on the new acrylic. My fill in didnt even last 3 days, 4 nails broke by then.

Ma
Review №39

Honestly, I thought about not writing a review because I dont want other people to find out about this place. They did an amazing job on my husbands feet. Their attention to detail was amazing. Showed up on a Sunday with no appointment and we got taken care of right away.

Ta
Review №40

The owners were so so sooo nice and I love the atmosphere. Cleanliness was a plus ! Also, him and his wife took their time on my fill in and pedicure. I highly recommend ... also, call ahead and set an appointment because walk-ins can get kind of crazy, but they didn’t get frustrated. Love this place

Su
Review №41

I was running short on time so I decided to get a pedicure here instead of my normal place.The ladies were so nice, however, I developed a fungus that caused my toenail to literally fall off 3 weeks later. I hadnt done anything to cause this. This was the first and last time Ill ever go back. I would like to post a pic, but this review wont let me.

Review №42

Good customer service

Sh
Review №43

Who knew one of the best salons was right down the street. I love this place lily and Ryan are the best. They really pay attention to their customers wants and needs and they take their time. I found my new nail shop

Sa
Review №44

I was greeted nicely when I entered by a gentleman and my pedicure was flawless by Miss Sally. My fill-in was done by the manager/owner and it was not a pleasant experience. I do not know her name but she was talking the whole time, EXTREMELY rough and even dug a hole in the side of my finger when she was filing. The paint job was mediocre at best. It was rushed and little effort was put into cleaning my nails up to look presentable. I would consider this shop again for the pedicure only. A fill-in should NOT be painful!!

De
Review №45

They were amazing. Nice and got I got everything I wanted for a nice price. Will definitely make this my go 2 place.

La
Review №46

Quick and friendly service. They get you in and out. Very peaceful and relaxing when getting a pedicure. I love their message chairs. Making this my go to place from now on.

Ka
Review №47

Tons of gel colors to choose from and a great price for a high quality manicure. The staff was friendly and the shop was clean, though a bit worn. This will definitely be my regular place!

Ra
Review №48

Every time I’ve gotten nails done here I haven’t had to wait long for a walk in. I have always been super happy with my nails and the prices are very reasonable. I would highly recommend!

Ju
Review №49

Did a great pedicure however messed my natural nails up. Will not be going back for anything more than a pedicure. The lady who did my nails had no clue what she was doing. I was getting a dip.never again and too bad its close to where I have.to be every day.

Ka
Review №50

Just started going few months ago and will not go anywhere else. Love them. Very sweet and friendly. Sometimes a little wait time but worth it. Love them.

Ha
Review №51

This place did a fast job and laid my acrylic flat and it was a poor shape. It didn’t last long, I had to get a fill a week later. The file job was very crooked. I went to a new place that could tell this was not good. The people were nice but the nails were just not well done.

Da
Review №52

Good price. Super nice people. Lots of pedicure spots and will make sure you get what you want.

He
Review №53

I stumbled on this salon by accident and Im so glad I did. Ive been 4 times now and every time Ive gone Ive always been greeted nicely, service always precise but quick and prices are very reasonable. They aim to make sure you are happy and satisfied and will make sure of it before you walk out the door. They go out of their way to make sure you are comfortable and enjoying your visit. I always get a gel manicure and each time its been great quality and have not dealt with any chipping or anything. I highly recommend this salon. Ive always done walk ins every time and the longst Ive waited was maybe 10 minutes, if that.

Gr
Review №54

I found bn nails on yelp hoping to find a good new nail salon in Norfolk. Since I live right down the street and the reviews were good I gave it a try. Everyone said the owner Ryan was great so I made an appointment and asked for him and they said if I come in after 1 he would be there. When I got there a lady told me to sit down in her chair I asked her if she was the owner and she said no he wasnt going to be in until later but it was already 1:15 on a Saturday. I got simple red nails with two of them with glitter. The shape was ok but definitely not anywhere near the shape I usually like. They weren’t sharp or crisp for square cut nails they were almost rounded. After having them for 2 days 2 started lifting I came back in told the man working what happened and he fixed the two and charged me for it. After a week every single nail lifted horribly. I know it wasn’t because they were a fill because my usually girl did the original set and I had them on for 3 weeks with no lifting. Not sure if there acrylic is bad or if it’s because the acrylic was not laid down correctly and had no arch at all too it but I have waisted my money and am extremely disappointed.

La
Review №55

I love this nail salon. Its close to home and they are reasonably priced. They always take their time no matter how many customers they have. They always do a great job and their customer service is always excellent.

Em
Review №56

Ive come here many times, Ryan and Lily are very friendly, my nails are shiny and I like this place. thank you very much!

Ha
Review №57

I really like this salon. Yes they use a electric filet which isn’t necessarily the best for your nails. I’m a teen though so idc but they did some beautiful yellow coffin nails on me yesterday 10/10. Very sweet ladies and a nice environment. I would recommend

ma
Review №58

I got my nails today! it so nice, I love this place, everyone very friendly and happy. I will be back Thanks.

Ka
Review №59

Very clean and friendly, good service,I love my nails. I like this place, I will come back. Thanks!

A
Review №60

I always come here. They get my eyebrows on point and my nails always look good.

Ju
Review №61

They do a really good job. But I only let the lady’s do my nails. And the prices are very affordable

Ch
Review №62

Got a full set and a pedicure for 40$! Love it ! Very sweet ladies, my friend and I walked in 10mins before they closed and asked if they would take us or if we should come back the next day and they took us. They took their time and didnt rush to leave. Wonderful prices and great service. 9/10 def recommend and will be going back . :)

Bo
Review №63

Very friendly, excellent work... my new favorite nail spa!

Ke
Review №64

Excellent

Lo
Review №65

Was done in a timely manner. I got acrylic with matte overlay. Very neat.

An
Review №66

This place my favorite, theyre great job ! good service and very friendly, ask for Lily or Ryan.

Na
Review №67

TRAAAASH.I went in for a hot stone pedicure. They used a dirty file, it still had the white dust on it from previous customers. The spoon used to scoop the sugar scrub from the jar was washed off in my dirty foot water and put back. To best describe the stone that was used for my massage was a bag of gel.theeeen, I got a simple manicure done and it was done very sloppy. she was far from my nails edges, I kept having to point out portions of my nail that she missed, but then that just caused her to slap it on.Side note: the manager did comp. me for my mani and offered to re-do them for me tomorrow. She was very kind when I brought it to her attention.

i'
Review №68

I use to love them but u dont say one on the phone and different in the store

Te
Review №69

Have a seat and wait!

Na
Review №70

Great place, my mom and I love going here. Get them done in a timely fashion, they look beautiful, and are fairly priced!

Te
Review №71

Mike is the best. Hes fast and efficient.

Ca
Review №72

Good job, good prices.

Je
Review №73

This place is great, they are very friendly, get meni and pedi its so good. I will be back Thanks!

Jo
Review №74

Went here and the girl was to rough with my feet and made them bleed and got a infection in my toe from this place

Ni
Review №75

This was my first visit and I will definitely be back! Everyone was so polite and they did an amazing job on my mani/pedi.

ke
Review №76

Great costumer service and nails were good quality. The spa pedicure they offer is what a regular pedicure is a other salons but it was fairly priced.

Ti
Review №77

They are the best! Customer service is awesome! Nails are flawless.

Cr
Review №78

Ryan and lilly are very good techs and they do an excellent job.this is a very nice and peceful place to come and relax while u get a pedicure done.highly recommend this place

Ch
Review №79

Thank so much Angel did good job. Pedicure very good clean. Thanks a lot.

St
Review №80

Ryan and lily are the best very sweet and friendly and always wanting there customers to be happy

Ja
Review №81

Nice little Nail Spot staff is very friendly very spacious he going to help you on walk-ins the only place open till like 5 on Sundays which was awesome you know the average prices very nice store keep up the good work 4 thumbs up five stars

Th
Review №82

Love the service and they did a good job on me and moms pedicures!

Ch
Review №83

Prices are a little high, but they do a wonderful job on nails and feet

Cr
Review №84

Ryan did an excellent job on my nails! And they have many discounts 😇

Je
Review №85

Great place, friendly and good service. I will be back. Thanks

J
Review №86

Very slow and don’t care to make you wait, don’t waste your time

Ho
Review №87

Best nail service Ive ever received.

Wa
Review №88

Very professional very polite wait time wasnt long

Ev
Review №89

Polish peel off the next day. Went back to get it redone, peeled off again this time within hours. I will never go there again. Waste of money.

Ti
Review №90

Luv them I go every two weeks

Pa
Review №91

Very relax and clean atmosphere and Im loving my nails. Will be back

Th
Review №92

The older lady in there doesnt listen she does what she wants no matter your request.

Bu
Review №93

Like going here but they need to hire some help dont like rush job

Mi
Review №94

Always great! Ryan does a great job!

Ce
Review №95

They do a great job on your nails and feet

Ha
Review №96

Great 👌 place to get your nails and feet done!!!

Br
Review №97

Service is great however attitudes,are bad of some of their employees.

An
Review №98

Good Job yall!

Pr
Review №99

Nices and comfort

En
Review №100

It was a wonderful experience

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3852 E Little Creek Rd, Norfolk, VA 23518, United States
  • Site:https://bn-nails-spa.business.site/
  • Phone:+1 757-233-1577
Categories
  • Nail salon
  • Beauty salon
Working hours
  • Monday:11:30am–5pm
  • Tuesday:9am–7:30pm
  • Wednesday:9am–7:30pm
  • Thursday:9am–7:30pm
  • Friday:9am–7:30pm
  • Saturday:9am–7:30pm
  • Sunday:9am–7:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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