I initially called Terminix because I found wasps in my daughters room. Terminix came out but said they were unable to help with my problem, gave me inaccurate information and NEVER checked in my daughters room to find where the wasps were coming in from. Bobby called me the day after and offered me knowledge as well as humor. Bobby checked outside my house and in my daughters room, lol. I was very pleased with the service offered to me. Thank you Bobby!
Aaron with Dodson is excellent! He was very thorough when explaining my inspection and what I need to do next. I really appreciated his professionalism and friendliness! He made sure I didn’t have any questions or concerns before leaving. Would highly recommend Aaron and Dodson!
Had to change from 5 to 2. I was happy with the initial service and thought Id be using them for the next few years. As is standard, they said if I noticed any issues that they would come spray again for free. I called on a Wednesday, and was told that someone would call me back, the same thing happened on Thursday, Friday and most of Monday. No one called me back until Id called a second time on Monday - and then it was hours later. Ill be going with a different company.
Best service Ive received and prompt response! If you want it done right the first time, I highly recommend this pest control company!
Scott came over to my Mothers home (a customer of your company for many years), he outshined the service tech you sent last week because he said he WOULD find the issue.So appreciate his attention to detail in trying to solve the problem.Got a good Man working on your team!David Nichols (for Nancy Nichols)Newport News
Scott Wood is my technician and he does a great job. I am very satisfied with his work.
Scott did an excellent job today. Very professional and friendly . Takes his time servicing my home and doesnt do a rushed job abs u appreciate that .
Bobby the technician was very professional and knowledgeable. He explained how and why he was going to address our issues at our country church. He spent quite a while performing the initial treatment. Being very impressed with him I got him to evaluate and treat my home as well. Dodson came highly recommended by a neighbor and fellow church member. I will recommend them in the future.
Rick was very knoeledgeable in his area of expertise. We were very pleased with his work and would recommend Dodson for future services.
I was serviced by Mr Rick Wood who was very cordial and knowledgeable in the exterminating business. He informed me of each action he was taking to make sure I didnt experience any problems with the aforementioned pests.I would definitely request him as the technician when using Dodson Brothers Pest Control.
Rick Wood is knowledgeable, professional, and always thorough in swapping out any and all traps and making sure we arent having any pest issues.
Matt does general pest control, interior and exterior. Hes a great guy and provides good service.
Rick is a great guy and goes above and beyond to be sure my needs are met. Thank you!
I have used Dodson Bros Pest control for a long time and I am thoroughly satisfied with their service. For the past ten years or so Matt Nortness has visited about every other month, he is prompt, thorough and I feel secure that my property is being taken care of to the best of his ability. I look forward to maintaining this relationship for many years.
Amazing crew! Dodson provides the best service for our apartment community (River Mews). Theyre quick to respond and always have great attitudes. Scott is our technician - hes such a valuable asset to their team. Eric, the District Supervisor, is also a fantastic leader and perfect example for how to be a courteous professional.
Bobby did a simple superb job! Im a new customer who had a mouse problem that was driving me to distraction. Bobby was very informative, professional, kind and calming, He even fixed the door to the laundry area! Im glad I chose Dodson.
Had an ant infestation so big I was afraid they would carry off one of my kids during the night. Tried treating myself....I think they thrived on the insecticide I used. Technician was helpful and friendly..found the colony in my siding....no more ants!
We had Dodson Bros technicians Bobby and Steve at our house today to help with a rat problem. They were on time, just as they guaranteed, and were very helpful and professional. I would highly reccomend this company to everybody. They told us our options and educated us on our issues with the infestation. Top quality work with this company.
Thank you Robert Salati for bringing Dodson Pest Control to our building. You are very knowledgeable and professional. We are also glad to have met our new tech, Scott Wood, who is also very professional.
Good thorough friendly service. Scott is my tech and does a great job.
After having great service from Dodson brothers in the past . When we had a termite swarm in our home we called them again. Brent Foster came out did a very thorough inspection and informed us on his findings he gave us a fair quote and we decided to go ahead and treat for the termites. They showed up on time the day scheduled to do the treatment Eric Burton And Tim Bauman went above and beyond what I was expecting . They were very polite and respectful. The team at Dodson Brothers is top notch.
We want to say thank you for the courteous and efficient the your technician Matt (07154) provides to us for our property. My wife is especially grateful that she hasnt seen ants inside the house in quite some time. Pastor Leon and Toni Basham, Smithfield, VA
Monthly spray for insects. Professional, I like this service.
Scott Wood did an excellent job taking care of my residence. He was very informative and made sure I had relayed all my needs to him concerning any special problems.
I would like to thank Dodson and Bobby Salati for the superb job done in getting rid of the bugs in my house. It is hard to find a technician that is so dedicated and good at his job. We will certainly recommend him to anyone that needs his assistance and call for his help if we should ever need his help. Thank you Bobby for a job well done! The Schaffer’s
Upon calling Dodson’s about an indoor gnat problem we were experiencing, I was referred to Bobby. Bobby was diligent in solving our problem as well as educating us about home pests. He took the time to help us solve other issues we had been dealing with for years, issues experienced in most homes. No more diy temporary fixes! I look forward to a bug free home and a cleaner porch and garage and will turn to Bobby with any future problems or questions. Polite, efficient and knowledgeable!
We first called Dodson over twenty years age and received great service. We have had occasion to call again for a wasp problem. Mr. Bobby Salati arrived on time and ready to go to work. He was professional, courteous and very thorough. As the call was to our boat we were very happy with his respect for our property but above how safety conscious he was. We will continue to call Dodson and Mr. Salati for all future pest control needs.Absolutely fantastic service! Recommend highly.
Bobby Salati went above and beyond to help me today. I recently moved and unaware there was a critter problem until the smell and flies came. He was very professional and caring he could see my distress. Will use them again
Good place.Superior customer service.All around good company
Have used this service for many years. Very satisfied.
After a frustrating start to the day with a late and basic inspection that did not meet my needs, things are looking up. I have another inspection scheduled for today so hopefully that gets the job done. I am happy to try one more time. I received great customer service from the district manager and service supervisor so far.
Matt Nortness is knowledgeable, puntual, friendly and always helpful.
Customer service is great, available time for indoor service is not too flexible
Made an appointment for a 2 hour window. Got a call 15 minutes into the 2 hour window saying they needed to reschedule. Rescheduled for the next day. No call. No show.
I had someone come to my house to work on the attic vents on my house. He told me I had wasp nests and needed to get them sprayed. I called Dodson, that I have used for several years, and asked for help to solve this problem. Bobby Salati came and checked out the vents. He saw that I had a very minor problem and took care of it. He even took the time to inspect other areas around the outside of my house for any other future problems that might happen. Thank you to Mr. Salati for taking the time to explain and be honest with me.
We are new to the area and contacted Dodson for pest control service. We were experiencing a small ant problem that I wanted them to handle. Bobby was my inspector and he was fantastic! He showed up on time, and patiently answered all my questions, checked out our property and resolved our ant issue. I will definitely be using them for our future pest control needs.
Anthony Fabian District Supervisor came out to spray my house today. He was amazing, he showed me all the areas that i never saw that needed extra cleaning. He pulled out the drawers to look for any signs of nesting I was blown away at how thorough he was. I am extremely satisfied with his customer service and knowledge. He answered all my questions. He was early! Most the time when someone says between 10 and 12 the show up either at 12 or 2! I have been extremely pleased with Dodson. They took a bad situation and turned it around for us. As first time home owners we are extremely grateful.
Want to thank Bobby for making a scary situation for my family better. Continue to be kind an professional. Thank hou so much.
Fair pricing, honest people!!
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Exceptional Service.