Great coffee and friendly staff.

We stayed at the Ritz-Carlton Central Park to celebrate my wifes 50th birthday. From the moment we checked in, the entire staff acknowledged the special occasion and went out of their way to make the experience memorable. On the day of her birthday, we returned to the room to find a cake, macaroons and a Happy Birthday banner strung across the window. So thoughtful! From the bellmen to the concierge, the hospitality of staff at this hotel was personalized and impeccable. The room was large and luxurious by NY City standards and the location was perfect. Central Park is directly across the street and we were within easy walking distance to the skating rink, Columbus Circle and all of the great shopping on 5th and Madison avenues. What a perfect place to stay--particularly for a special occasion!

From the moment we arrived the staff was cordial and welcoming. We were celebrating my birthday and the 2-night getaway at this fabulous hotel was special. Any questions we had were immediately addressed. We had no issues whatsoever. Jenny Liu at the front desk was especially accommodating and always greeted us with a big smile. We had a beautiful room with a fantastic view of Central Park. Cant get better than that! The room decorwas gorgeous and it was so quiet that we had a great rest. Room service was a real treat, delivered quickly and super luxuriously presented. We felt so special! We plan to come back in the future.

Stayed overnight to see BWay show. Room upgrade for Marriot Envoy rewards was nice. The bathroom was lovely. Service not really Ritz level, I felt. The new combo with Marriot Envoy on line, etc does not appear to me to be improving Ritz brand. Lounge was Nice but food choices were odd and sparse to me. Exception was breakfast which was nice. In room dining was just not up to what it should have been. Food prep and choice ordinary.

We stayed at the Ritz-Carlton for our visit to NYC. It was for both the San Gennaro feast and for celebrating our 5 year wedding anniversary. The location cannot be beat - right across from Central Park with easy access to restaurants, entertainment and transportation. The staff was amazing in every way - very attentive and caring, from the time you are greeted to the check in and all the way to the time of departure. The gastro-lounge has a wonderful ambience and is decorated in a classic style. We werent very hungry after our day at the San Gennaro feast and the food at the gastrolounge was just right and we were able to relax and have a great night. Our room had a partial view of the Central Park - the view was great. The room was very tastefully decorated, with enough room and bathroom was spacious. We enjoyed our stay thoroughly and hope to visit again soon.

The staff were so engaging and polite, they really did go above and beyond for us. When we arrived we had no cash to tip our driver, so the doorman Al gave us money from his own pocket. Then we requested a telescope for the room for our son, which they hotel couldn’t locate- so the concierge went out of their way to get us a set of binoculars and bird book as a gift. The housekeeping made sure we had everything we needed for our trip home (amidst coronavirus) and provided us with latex gloves. The best customer experience we have had at a hotel. We will be back, thanks so much!

The staff in Ritz Carlton made an effort to provide me and my wife a personal and unforgettable experience. It all began about two weeks prior to checking in with Susanne, when I coordinated my travel plans with her. I told her about the special occasion I was celebrating and made some personalized request. Upon arrival, Jennifer from the check in desk was well informed, warm and genuine in her assistance. The room was absolutely beautiful and the view was perfect! I would definitely come back and visit again.

The ritz is a beautiful place to stay with amazing views of Central Park. However the beds are not comfortable and are definitely dated. You have to pay for WiFi which most hotels offer for free with a stay. We had some bathroom issues as well as cleanliness issues but I would like to say that it seems like that is not the norm for this hotel. I enjoyed my stay but would have liked to have a better place to sleep.

It was our first stay at the Ritz-Carlton, Central Park, New York, but definitely will not be our last. Everything about the Hotel and its staff was AMAZING. The Hotel has been recently renovated and is very elegantly decorated, the staff is very welcoming and really go out of their way to make your stay special. The service and overall experience was PERFECT!! The staff knew it was my wifes birthday and went out of their way to make our stay extra special. They offered us a glass of complimentary champagne upon check in, as well as a upgraded room. The view from our suite over looking Central Park was second to none and the location of the hotel is very convenient to many different attractions in New York. Thank you to the entire Ritz-Carlton Team, for making our stay truly WONDERFUL !!!Dana Perone

We decided to stay at the Ritz-Carlton Central Park for a special occasion. The experience was one of the best we have ever had at any hotel and we are world travelers. The Club Level was spectacular, well worth the upgrade, as is the Park view room. The hotel has recently gone through a refurbishment and it is lovely. The rooms are spacious and elegant. Everything was perfection!The staff at the Ritz-Carlton made us feel so special and pampered. They treated us like family and made our special occasion even more special and memorable.

The Ritz Carlton has always been my favorite hotel. The staff always come to your table to talk and they are enjoying their jobs! They told us theyve been with the hotel for 13 years or more and they love their employers and wouldnt dream of leaving the hotel. When you hear their enthusiasm, were happy to give more business to this hotel and to Marriott.Weve stayed in Ritz Grand Cayman for ten days during Thanksgiving 2018 and the whole three families truly enjoyed the get together. Also stayed in Ritz, Kuala Lumpur and Langkawi and truly dream of coming back.

After staying at the Ritz-Carlton Central Park, it is close to impossible to stay anywhere else when you visit the city. The service, ambiance, food, and overall attention to all details is exceptional. This particular weekend we were celebrating our 25th wedding anniversary and every time we turned around we were being surprised with gifts, pertaining to our anniversary. We were always so surprised at the lengths the staff went to, to make our stay so special. This particular weekend was also Valentine’s Day weekend. We spent a lot of time relaxing in the lounge and it was so nice when our server brought over flowers for us, for Valentine’s Day. The concierge was able to secure a very sought-after dinner reservation for us and it was an amazing evening all thanks to him; the restaurant he suggested was top notch! We couldn’t be happier with the experience we had staying here. We will definitely be returning.

We have enjoyed staying at the Ritz-Carlton properties for the last 6 years mainly on the East Coast from Maryland to Georgia to Flordia and in the Carribean Island and Mexico. The New York Central Park Ritz-Carlton is one of the most alluring properties we have stayed. Words can not capture the view of Central Park and Manhattan from the 22nd-floor windows. The location is perfect if you want to enjoy the nightlife of New York as the majority of activities and shopping is a short walk/bike ride away. The Club Lounge is nowhere near our favorite in size, decor, or food selection, but I assume that most individuals do not eat in the lounge due to the fact that everyone goes out on the town to eat. Overall this a great property and we look forward to our return trip to this property in the near future.

I booked the Ritz-Carlton Central Park for my wifes 50th birthday trip. The hotel went above and beyond to make this a special occasion for her. They had a welcome Happy Birthday tray of chocolates upon arrival then a special Happy Birthday sign in the room at turn down service. They even brought her a Birthday tray of macaroons after our spa visit!! They really made her feel special and appreciated. Thank You!

Weve been fortunate to have stayed at many luxury hotels in our travels and this was the top: from the gorgeous suite to the exceptional service we received. Every morning we were greeted with smiles and our dog was even greeted by name. We felt at home from the moment we were welcomed out front by the valet until 2 days later when another valet saw us off with some bottled water, waves and a please come back soon. After the service we received, we intend to!

The Ritz Carlton central park exceeds all expectations from the moment you pull up from the friendly and helpful doorman to reception And concierge’s this hotel has everything you could want and more. The lounge is beautiful warm and inviting. The bartenders are all professional and really know how to mix a good cocktail. And let’s not forget the best part the bed! The beds At Marriott luxury hotels cannot be competed with especially the Ritz Carlton Central Park. Thank you to the staff I appreciate your attention to detail as well as your willingness to help. Our stays here are always amazing and I would recommend this hotel above all others in the city.

Cant say enough about this hotel. I usually stay at the Mandarin Oriental or the St. Regis but after this stay, will make this hotel my first choice! The location is perfect and the room gorgeous and very comfortable. Very quiet and restful. I cant say enough about the staff from the moment you walk in the front door! Everyone is attentive, and helpful and very friendly. It made my sister and I feel very welcoming and happy to always return to our room at the end of our sightseeing day! This hotel is now my NYC #1 choice!

Regular visitor to NYC over the past 4 years and have migrated to the Ritz Carlton where I value the quality of a small hotel with large hotel service. Personal staff attention and beautiful rooms - amazing gym and spa. Long serving staff incredibly loyal to the brand and upholding the brand values. I love love love this hotel. Until I have a bad experience, this is my new home in Manhattan

This hotel offers the perfect location while staying in New York. The rooms have been recently remodeled, and they are tastefully decorated and comfy. The bed is amazing! We slept so well when we were there, and we did not hear any outside noise. The bathrooms are quite luxurious . Space is at a premium here, and they have made the most of their limited space. While there are no coffee makers in the room, if you request them, they will send one up. Highly recommend this hotel!

Every year we have brunch at the Ritz-Carlton New York, Central Park for the Thanksgiving Day parade. Unlike previous years, they did not take reservations, but we were assured that outsiders would be allowed on a first-come-first serve basis. We were even given specific subway instructions in order to best get past barricades.We arrived at 6:45 a.m. and were then told by the GM that only hotel guests would be allowed to have brunch. With no remorse or caring, he told us that it didnt matter what we were told (two days before), that we were simply out of luck. There were several other parties who were in the exact same position.As it was too late to find any other location to enjoy the parade, we opted to book one of the last rooms with 100,000 Bonvoy points. We did have an excellent brunch.Upon leaving we saw other guests we saw denied entry there. They stated unequivocally that they had paid the GM several hundred in cash in order to have brunch.We never did stay in the room.We are so very disappointed in the unethical conduct of the GM.

Absolutely perfect.... from Check in to Check our we were greeted with sincerely pleasant and helpful employees.... 5 star service by everyone we encountered... the Club Level was one of the Best that we have experienced at any Ritz, thank you Charles... over looking the Park is Divine and location is perfect....

We just stayed at the Ritz and were very well taken care of. The location is ideal, right on Central Park. The bar staff, especially Manny was top notch. The hotel combines classic architecture with a modern elegant decorating style. It feels sumptuous, not stuffy. The hotel is a smaller boutique hotel in a city of mega hotels. We loved the intimacy of it! Honestly, next to the concert we attended, the hotel was the best part of our visit!

Our 12th floor park view room was large, quiet and well-appointed.Orlando at the Front Desk and Victor as host /Bellman are superlative.The restaurant, room service breakfast, Fitness Center, and Business Center are just right.We enjoyed our overnight stay for business and pleasure, with early checkin and late checkout, which helped us enjoy the musical Hamilton.Thank you for a wonderful experience.

There are a lot of hotels in NYC. Do not stay at this one. They did not honor the early check-in for Elite status, which I understand isnt guaranteed. But the front desk lied about it and said I put the request in for midnight which I showed them on my app it was for 12:45pm. They also did not mention the elite status or any potential upgrades (again, not guaranteed but i saw another guest get an upgrade later when he complained about the same issue, i guess I should have complained).From there, we got to the room and there was a crib (not ordered) and an empty cologne vial on the floor. We assumed they had rushed to make the room ready (though it took two hours) and were willing to deal with it. From there, the bathroom had no shampoo, conditioner or lotion in it. When the bellhop brought up the items, we asked for the room to be cleaned again and the crib to be taken out when we went to dinner. This never happened even though he said it would.Finally, we went to sleep after dinner, woke up the next morning and tried to make a bath. When we started the bath, bubbles immediately appeared in the bathtub signifying it hadnt been cleaned properly. We threw up our hands and watched TV for an hour before checking out early. Do not stay at this hotel. We planned a one night staycation while our kids were with our family and couldnt have picked a worse hotel. How this qualifies as a Ritz is beyond me. Stay anywhere else.

Beautiful Central PArk views where we could watch and be out of the fray for a relaxing stay. Concierge amenities allowed relaxed quiet refreshments in a pleasing atmosphere. Didn’t feel rushed nor intruded upon by other customers. No reservations nor taxis needed.

We had a lovely stay at the Ritz Carlton in NYC. The location is excellent - just by central park. The staff were very accommodating and had good recommendations. Had breakfast at the hotel. While I understand we were in NYC at the Ritz, the quality and price were not worth it. Would save the money and have breakfast across the street.

We had a beautiful suite over looking the parade route for the Thanksgiving holiday. The staff at the hotel went above and beyond every moment to make sure that our stay was truly remarkable. We appreciate everyone that we had encountered at the hotel and we cannot wait to return. I would not hesitate recommending the Ritz Carlton Central Park to a friend.

This is an exceptional property accessible to everything. The Central Park location and views were spectacular.Perhaps the best part of this property is its employees. We were treated with kindness and respect throughout our stay. The bed is exceptionally comfortable. There is obvious attention to detail in every aspect of this hotels goal to deliver a seamless and comfortable stay. This is one of the finest hotel stays that we have ever had. Bravo to the Ritz Carlton NYC Central Park!

Overall this hotel was less than what I would expect from a Ritz Carlton. I would say the location is great but overall it is a average hotel. I’m a titanium member with Marriott, and I just didn’t feel anything special with this hotel. I’ve stayed at many other hotels in New York City where I felt more appreciation for my status. Not to mention Ritz Carlton is known to be the best, so the expectation is high. But overall honestly this was an average hotel. It was a clean room and a nice decent stay but nothing special, definitely not worth the money or the points. My flight out of New York was repeatedly delayed, so I actually stayed another night and stayed at the Marriott Marquis in time square and experienced much better customer service and better amenities, like the club lounge, etc.

In NYC, there is no better place to stay than the Ritz Carlton Central Park South. The Park is directly across the street, Broadway shows are less than 10 blocks south, and Columbus Circle and Museums are a stones throw away. Staff go far out of their way to ensure that you have everything that you need, and my 2 young children took full advantage of this (10 and 13). They offered them refreshment, answered their MANY questions, and went far out of their way to make sure that they were going to enjoy their stay.

A posh hotel, a prime location, ease of access to all good things NYC and genuinely affable staff who helped us.Coming from New England to NYC is stressful, and yet this hotel was a notch above my experience at the Plaza and Pierre in the last 2 years.Dining was a pleasant surprise at Contour. Perfect.

The Ritz Carlton central park is a fabulous hotel. Excellent staff, excellent location and excellent accommodations and that’s just the start. The rooms are so comfortable clean and beautifully appointed. Also check out the restaurant in the lobby. Excellent lobster rolls and great vibe. The staff goes above and beyond whether it’s at the front desk the concierge the door or housekeeping.

A truly magical stay in a wonderful hotel. We were looked after brilliantly from beginning to end, from the initial enquiry to our departure. I cant recommend this hotel and its staff highly enough. Thank you for a great experience.

I was traveling for work with my daughter (shes 9). We decided to make it a fun mother/daughter girls trip. We had a hotel set up for the remainder of our stay but arrived one day early so I booked the Ritz. We had a long travel day with delays, and when we arrived the staff upgraded our room to a suite. We ordered room service and the food was delicious (its so hard to find a hotel with really good room service food!) We were sad to leave, and when we got to the other hotel booked/paid through work, we decided we would rather stay at the Ritz even if it was on my own dime. Just knowing we would have a good nights sleep, a comfortable bed and a great staff was enough for me. I travel to NYC often for work and leisure and Ive stayed at many five star hotels, but I feel as though Ive finally found my NYC hotel. I cant imagine staying anywhere else now. It checked all the boxes for us! Cant wait to come back!

From arrival they upgraded us to a partial park view, which was very nice. I had emailed the hotel prior to arrival to let them know it was my daughters 15th birthday. Cassidy responded asking us our itinerary. I told her we would be seeing Wicked the first night and Mean Girls the second night. When we got back from the shows there were cards handwritten from Cassidy along with a journal from the shows wed seen. She had also left apple cider and a cake. It was so thoughtful and very much appreciated!Overall we had an enjoyable stay at The Ritz Central Park, thank you!

The hotel was nice, the room was clean and spacious for NYC, with a great view of Central Park. We were there for Valentines Day night and wanted to celebrate our engagement there, plus our first date out away from our newborn baby. We loved the room and enjoyed the (way overpriced) drinks at Contour. We were surprised that, for a category 8 with a known name, their in-room dining food was so basic and dull and there were limited options for t.v. (especially no pay per view), so it wasnt very thrilling. But the worst part was our experience with check-out. The night before, I called the front desk for the opportunity for a later check-out and he gave me 2pm and I agreed. So my hubby and I planned our day accordingly to that time to leave. The next morning, I got called twice from the front desk wondering if we were extending our stay, to which I told them about our agreed 2pm check-out. Later, they called me and told me I had to check out in 30min, so we rushed out completely unprepared. If I had known there was no true availability for a later check-out, that wouldve been fine. The short notice that we needed to be out felt like I was another sheep in a herd that needed to shove out.

Simply the best. The entire experience was better than 5 stars. My wife & I stayed here for 5 nights. Fantastic location, exceptional staff, lovely bar / lounge area, rooms are a dream. The entire experience was better than 5 stars. Every detail of the hotel is thought out, it is perfection. -Neil

Spectacular stay! I absolutely love the attention to detail that the hotel staff has shown. We were celebrating our anniversary and the staff had left champagne and strawberries on arrival. We were asked for our plans before arrival and the guest relations manager left small mementos in our room after each event. This was greatly appreciated and showed the attention to detail we enjoyed. The staff were very friendly and responsive - we needed a few items during our stay and they were always provided in a very timely manner.The rooms get very spacious for NY and were very clean.I am absolutely sold on the Ritz Carlton brand and will most definitely look for other hotels to visit around the world.

In what is sometimes an undependable, less than civilized world, the Ritz Carlton Central Park South ( basically all Ritz properties for that matter) never accept or practice mediocracy. Their staff is always can do rather than give reasons why something cant be done, which seems to be prevalent in our society today. All aspects of their operations from front desk to details in their rooms to house keeping staff that ensures your comfort are uncompromising in their efforts to provide an excellent experience. My personal mantra is: Why should I pay to be aggravated when I can be aggravated for free! I am always pleased to pay my Ritz charges, whatever they are!

From the money you valet your car and escorted into the hotel you are greeted in a friendly matter and treated like royalty but it doesn’t stop there. You check in and staff is friendly and full of information making checking in smooth. The room is layout comfortable to enjoy, design is elegant. The door man/ valet employees are delightful and don’t care if you are wearing gym clothes to evening wear they treat you the same. You feel welcomed at the Ritz and Just treated with respect and appreciation you are staying there. I definitely recommend to anyone and can’t wait to go back. Thank you to all the employees from the bar to maintenance. You all do your job wonderfully and make the whole experience what it is all about.

Cassidy contacted us before our visit and made sure to make our stay extremely personal from a welcome card and chocolates at check in to a nice departing gift when we checked out. We were celebrating my fiance’s graduation from the police academy and she made sure to acknowledge the celebration during our stay perfectly. It was completely unexpected and really made our trip memorable. We can not recommend The Ritz enough to our friends and family after the wonderful experience we just had with you. Thank you!

We celebrated a special family weekend birthday surprise and it went perfectly. The rooms were perfect, both the suite and other family rooms. Guest relations was perfect in helping complete the surprise with champagne and a surprise birthday banner. The lobby staff made us feel special by seeking out and addressing every need. The event was made complete by RC-CP and the staff. Thanks so much, well see you soon again!

We celebrated a special family weekend birthday surprise and it went perfectly. The rooms were perfect, both the suite and other family rooms. Guest relations was perfect in helping complete the surprise with champagne and a surprise birthday banner. The lobby staff made us feel special by seeking out and addressing every need. The event was made complete by RC-CP and the staff. Thanks so much, well see you soon again!

The personal at The Ritz Carlton Central Park were wonderful. No request was denied, the service was excellent, room and bathroom were spotless. The water pressure from the shower would have made Jerry and Kramer ecstatic. Front office isprofessional, prompt and plenty of follow up on reservations, and requests. The view from my room on the 20th floor lookedlike a picture from a Conde Nast magazine.

Ritz Carlton NYC was a wonderful hotel with a great view of Central Park. The staff made very effort to anticipate my every need. The rooms were freshly redecorated, immaculate and more spacious than most NYC hotels. Even the doorman went out of his way for me and offered for me to stay inside out of a cold wind while he waited outside for my driver.

I surprised my son with a trip to NYC for his 11th bday and we stayed at The Ritz Central Park. We got upgraded to a gorgeous suite right away and when we entered our room they had a huge tray of Macarons, chocolate, cookies, etc with a big white chocolate Happy Birthday plaque - AND the cutest lion stuffed animal. He was SO excited and happy!!!!The Hotel was beautiful and the staff, every single one of them, was super friendly, helpful and professional. The location is fantastic as well! My son and I had such a special stay here. I would highly recommend it to anyone!!!!

Overall we had a great time staying at the Ritz. It was my husbands 40th birthday. The staff was attentive. Welcoming. Courteous and very professional. We also enjoyed the spa services. We were very happy with our stay and look forward to returning soon.

My wife and I stayed in a two room suite, with two children in a separate room. Both rooms had club lounge access. Absolutely perfect place to take in the city. The room and the service was above what I was expecting. I travel frequently, stay at many other brands, and many other Ritz properties. I felt our room, and the room we had for our two teenage children, were among the best rooms I have stayed in. The lounge here is likewise above any other brand, and perhaps better than most Ritz lounges. This was an expensive stay, however, I have paid this much in past situations and had the property not deliver. At least I feel I got the absolute best service here.

I only stayed one night but I will definitely come back again. The staff are amazing and went above and beyond my expectations. The Doorman was the best I have ever encountered, making sure I had a phone charger (lending me his) and then securing a car take me a short distance to my meeting. This takes the stress out of traveling!

I would have to say my visit to the Ritz s disappointing. Granted, I did not stay at the hotel this time, but I have stopped in for a sick many times before. It was not crowded, but it took forever to get a server to pay attention to us. The wine list seemed pretty sparse. I had to hunt down a waiter to get a second glass of wine. The atmosphere is still cozy and I would probably go back, but this visit was certainly a bust.

Beautiful, classic hotel across the street from Central Park and walking distance to fabulous shops and restaurants.Staff is attentive, friendly and personable; the service is impeccable . The lounge is living room comfortable and wonderful for relaxing, light meals, drinks. Rooms are classic,roomy with modern amenities, wonderful beds, baths. The spa is lovely and the services are very good. We appreciate the hotel specials offered many times throughout the year. One of our favorite hotels and our favorite in NYC.

The Club at the Ritz Carlton Central Park is fantastic. They feed you, arrange theater tickets, and get your boarding pass when it is time to leave. They respond to any request with a willing smile and competence. The property is comfortable and clean.Front desk is efficient. The location cannot be beat. Close enough to take a walk in the park after a busy day. This Ritz compares well with others in the chain. Good security. I strongly recommend.

This updated Ritz Carlton is a perfect stay for leisure or business. It is warm, friendly, and stylish. Great location for dining as well as shopping. Dont forget to enjoy the beautiful star lounge - just beautiful. Again - this hotel is a gem amid a jungle of properties to select from. A dont miss!

This was our first time to stay at the Ritz-Carlton, Central Park, but we are regular visitors to New York. We thought we would give it a chance and we will now be regular customers! The staff, rooms, location, and spa were excellent! Afternoon tea in the Star Lounge is one of the citys best! The location across from Central Park is just an added bonus. We were truly impressed! We are frequent travelers, and we seek out certain amenities and services to fit our wants and needs and the Ritz met our high standards.

We stayed in New York to celebrate our 10th anniversary, and the Ritz-Carlton became a large part of our celebration. Our room was a wonderful respite from the busy city, and we adored our view of Central Park. The little details and level of service provided by the entire staff made our stay so special - thoughtful details and unexpected gifts. We were attending Hamilton, and received a lovely keepsake to mark our stay from the hotel. I would recommend this hotel with no hesitation.

Beginning with service: Ritz Carlton Central Park staff members are uncommonly professional in demeanor. Their conduct is characterized by dignity; their roles, and selves, being of value—with their guests being of equal value and worthy of respect. Notice the phrase their guests. The most dignified of successful individuals are also the most gracious of hosts. This is the attitude that is demonstrated and greatly appreciated.Also appreciated is the attention that has been paid to creating a cohesive interior wherein the interior architecture marries nicely with the decoration such that, while contemporary in color palette and updated in tone, no discontinuity is present. Rather than trend-seeking—a lower bar in design—the interior has been composed with the intent to be beautiful in a timeless sense by utilizing color, texture, marquetry, etc. I am an architecture professional and can speak to the paucity of such work. It is far easier to jazz up a perceived dated classical architecture by denuding it of details and/or glossing it with glass lamps and geometric prints than it is to compose a refined and cohesive interior environment that, because of that cohesion, is suitable for guests of a wide range in age and personal style. The overall ambiance is one of luxury and beauty. There is but one minor complaint; the lack of press pot, electric kettle, and china cups in the guest room utilized. These items could be in harmony with the ambience while allowing guests to prepare morning coffee or tea before dressing. The absence of these items seemed designed to encourage the use of room service for this minor item. With access to the Club Lounge, I was not inclined to order room service and, therefore, found myself dressing before coffee and immediately consuming breakfast afterward, neither of which is preferred. This issue, however, did not spoil the experience and would not, given Lounge access associated with the specific guest room, be of concern to most.Final note: The Star Lounge afternoon tea is excellent; perhaps the best food items received in any tea, UK or US. For those so inclined, it is recommended highly.

We had a wonderful time staying here. From the time we arrived to the time we left everyone was amazing!!! Our only negative was the restaurant. Not sure if it was the timing(it was lunch time) but the service wasn’t up to the rest of the hotel staff. If it wasn’t for the restaurant we would give an excellent rating.

The facility is beautiful. Great location. The facilities do not justify the price. The employees did not appear to know about the temporary breakfast arrangements. Otherwise all employees were friendly. I received conflicting answers to my questions. There was a nasty perfume smell in my room that caused me to go through a box of Kleenex in 48 hours.

My wife and I travel quite a bit and always stay at nice hotels. This stay started off no different than many others - check in, go up to find a nice room, etc. But that is where the similarities stopped. The service that all of the employees (associate that showed us to our room, cleaning personnel, room service and bartender) was exceptional. We also had a nice surprise after attending a play, we were greeted in our room with a CD playing in the CD player of the soundtrack from that play (we didnt even remember telling the hotel staff about the play we were going to see and when). This was the icing on the cake and provided for a great and memorable stay. We will always stay at the Ritz-Carlton New York, Central Park when we go back to visit New York.

We celebrated our 20th wedding anniversary here and the entire experience was a true delight. The staff was so friendly and helpful and they went above and beyond to make our stay comfortable. I would definitely come back and enjoy another getaway here with my wife.

This hotel seems challenged to distinguish itself among Ritz properties. Despite the managers prior indication after an earlier problematic experience, apparently nothing was noted, and therefore nothing occurred. Status meant little. No status offering occurred though the reservation indicated a welcome gift. The gift is not whats important--the fact it was not paid attention to is. Room preference was completely ignored. The room was nice, clean and well appointed, which leads to the conclusion that for a brief business stay it can work, but if service is needed, expectations should be limited. Even on arrival, the doorman/bellman did nothing. No offer of assistance, no opening the door or even offering. He was apparently more engaged watching the street traffic.

The hotel is beautiful but the staff was what made it even better. This room was a gift to some family members and they loved everything especially how the staff was attentive and made them feel special. Thank you!

The staff at Ritz-Carlton Central Park is incredible. They always went out of the way to ensure our stay was comfortable. Everyone is very pleasant, attentive, they always focus on providing clients with best experience possible and making the stay very enjoyable. We will come back to this location! Enjoyed every second of our stay.

Everything was great, but it seemed the hotel went the extra mile to gouge you on food and beverage. Insulting and annoying especially since it was very average. The people in every aspect of your stay were excellent and the room was very comfortable and clean. Great location comfortable lounge although closes to early.

Spent the weekend to celebrate wife’s birthday. The concierge did a great job preparing the room we got upgraded to a suite due to a probable problem with the AC that was a nice touch. The original room was great but the suite was really nice. Both enjoyed great views of the park, we had club access that is well worth it. The staff in the club provides attentive service and you get the feeling enjoy doing it. Actually the entire staff is just excellent, from the door staff to housekeeping to the front desk couldn’t have asked for better. Thanks I’ll

This was our first day at the Ritz on Central Park and we could not have been happier. Previously we had stayed at a nearby luxury property in the city when visiting New York. We will definitely select the Ritz on our next trip. Such a beautiful, classic property with lovely amenities and style.

Excellent in every way. Hotel is an enclave against the often frenetic NYC experience. First class and supremely located, with staff that go beyond to please. Chose to spend my wifes birthday and our anniversary here for third straight year. Will be back next year for seven more nights.

We had a wonderful experience here! My mother hasn’t been to New York since she was a child in the mid sixties! So, this mother’s day trip was very special for her. This was a trip we will cherish for the rest of our lives and The Ritz was a big part of that. I highly recommend this hotel to anyone traveling for business or leisure.

I stay at the Central Park Ritz with 5 of my girl friends for a fun girls weekend. The staff was amazing, the location is perfect and the hotel is beautiful. I have stayed several boutique hotels in New York in the past and the one thing I was pleasantly surprised by at the Ritz was the size of the rooms. For Manhattan they are massive. The hotel was truly everything we expected and more.

Very comfortable and staff very welcoming and caring. Very well taken care of and very cozy!But make sure you come prepared knowing that all small things like drinks coffee will cost you a fortune, although on the websites it says it’s complimentary. I would rather buy coffee by Starbucks nearby and bring it up to the room, but over all it was a great night!

We’ve stayed at the Ritz-Carlton, Central Park many times in the past. As good as ever! This hotel is at the top of their game! Great service, friendly staff, improved workout facility and the Club lounge. Was especially good.

The perfect location on at Central Park South to enjoy the beautiful green space view from our room and walk through the park. 15 min walk to time square, Theatre district and departure point for the bus tours. Concierge amenities are a wonderful benefit.

The staff were very kind and helpful. The rooms are spacious and very clean. Loved the view from our windows to the Central Park. It’s located in a great area with walking distance to most touristic attractions.

We left another luxury Marriott property due to numerous issues and walked straight to the Ritz Carlton CP. Thomas at the Front Desk confirmed our room type after receiving a frantic call attempting to make a reservation online. When we arrived Alexander also at the Front Desk made us feel welcome. He assured us our weekend would be saved. He put us in a large double room with lots of window that fit our family, sent us to dinner in the nice restaurant (on the house) and even gave my husband a Fathers Day gift. The staff though out the hotel is there to please the guest. We felt special all weekend long.

My wife and I got engaged in our room on the 15th floor in November of 2015. We made a promise to ourselves to return every year to celebrate the engagement. This year, we have a new addition to the family, our 10-month old boy, Guy. The trip was fantastic with incredible views of Central Park and the leaves changing. The staff was extremely accommodating to us and our baby. We plan to keep coming back each November. We highly suggest arranging access to the Ritz Carlton Lounge; it is WELL WORTH the extra investment.

My wife and I stayed with our kids and their significant others on our annual Christmas Weekend. We stayed this year at the Ritz for the first time this year. We had a great weekend the hotel and its staff were great. The rooms and the club were great experience.We all had a wonderful time and want to thank the staff of the Ritz for the perfect weekend

My daughter and I stayed in NYC over the weekend on our way home to Texas from Norway. A real pleasure! The room was beautiful, with an amazing view of the park. The staff was professional, attentive and welcoming.

My recent stay at this hotel was simply amazing!!! The new renovations are beautiful and the hotel is pristine. The staff was great from check in to check out. My daughter lives in NY and I cant wait to stay here the next time I visit her.

Lovely high-end Hotel located in the Southern and Central Park on Central Park South it is in a great location but extraordinarily expensive. Really should be reserved for exceptional occasions. The restaurants in here are exceedingly expensive. Not the type of hotel price they charge. But for special experience if you can afford it and is a nice hotel.

The room looked nothing like the photos. The space was very outdated and our bathroom toilet was not cleaned. Not worth the money.

Upon arrival we were greeted with bottles of water. I shared that we were celebrating my wifes birthday and also seeing Springsteen on Broadway. Throughout our stay, we were always acknowledged by staff and greeted warmly. Our room was a retreat from the city. Allowing us to re-energize and get the most out of our stay. The staff delivered a Birthday Cake and gift for my wife which made the experience even better. It must be said that the property is elegant, warm, and luxurious. Get ready for a spectacular experience when you visit the Ritz at Central Park!

We celebrated my daughters birthday in NY. The best decision we made was staying at the Ritz. The staff was genuinely friendly, accommodating, and went above and beyond to ensure we had the best experience. They even had a cake and card in the room to our surprise. The hotel is right across the street from Central Park and close to 5th Avenue. This helped greatly since we were visiting the park for the very first time and had shopping to do, of course. Overall, a great time - thank you for making her birthday an unforgettable experience.

I loved everything about this hotel. Perfect location, wonderful staff, delicious food, comfortable suite. It is smalk, but never feels crowded or loud. Very intimate setting. If you can splurge, definitely give this hotel a try. You wont be dissapointed. 5 stars!

I loved everything about this hotel. Perfect location, wonderful staff, delicious food, comfortable suite. It is smalk, but never feels crowded or loud. Very intimate setting. If you can splurge, definitely give this hotel a try. You wont be dissapointed. 5 stars!

Wonderful hotel that we plan to return to in the future. We had a suite with park view. It was quiet and relaxing.

My review may not sound as positive as some but I have in the past four months stayed at the Ritz Carlton Moscow, Ritz Carlton Dove Mountain, Ritz Carlton Lake Oconee and the Ritz Carlton Bacara in Santa Barbara. For a city hotel, the Ritz Carlton Montreal and Ritz Carlton Moscow are much better than the NYC property. Space is tight in New York I know having just stay at The Pierre (great staff) the weekend before and in January staying at the Peninsula New York (not impressed). This is my second time staying at this property. The Ritz Carlton New York has the wonderful service and staff, super clean public space and rooms, and a nice gym but we felt a little cramped. I was not impressed with the bar, but the service was again excellent. Bottom line for me is if they offer a special rate, I would stay there again but then again NYC doesnt have city hotels that match cities like Paris, London or even cities in China.

Everything was excellent. The only problem I encountered was not being able to check in via the Ritz-Carlton app. The room was very clean, extremely spacious and the bathroom was fabulous with a water closet l, scale, huge showe with lots of hot water. They surprised us with a birthday cake and card soon after our arrival. Definitely not our last stay at the Ritz-Carlton! The well appointed amenities are a plus!

Our family has never experienced such personal and accommodating attention from a hotel staff. They really went out of their way to make sure our needs were met. We would recommend this hotel without exception. It’s an extraordinary place to stay.

Our family has never experienced such personal and accommodating attention from a hotel staff. They really went out of their way to make sure our needs were met. We would recommend this hotel without exception. It’s an extraordinary place to stay.

Our family has never experienced such personal and accommodating attention from a hotel staff. They really went out of their way to make sure our needs were met. We would recommend this hotel without exception. It’s an extraordinary place to stay.

I was upgraded to a park view suite and am speechless. Just speechless. It. Was. GORGEOUS. If I had the ability and were the kind of person that could live in a hotel? This would be my place and with that corner park view suite. The staff, as expected, were attentive and 100% lived up to the Ritz Carlton standard. (My suite was on the 4th floor, for reference)

We made a quick stopover after attending a football game at West Point. Awesome experience at the hotel, very friendly staff, great room and fun bartender. Excellent food.

While visiting NY, you cant ask for any better hotel. The location, property and staff are Incredible. Our stay was so wonderful, we would recommend this property with highest praise, as well as knowing this will be our ONLY property consideration for future visits. We cant say enough about the incredible property

We stayed again at the Ritz in early September, 2018. The room was updated and although we really liked the old rooms decor, the new once is clean and modern and very comfortable. The staff, as always, is excellent, and everyone goes out of their way to make you feel welcome and special. In room dining is pricey but the food is great.

We stayed again at the Ritz in early September, 2018. The room was updated and although we really liked the old rooms decor, the new once is clean and modern and very comfortable. The staff, as always, is excellent, and everyone goes out of their way to make you feel welcome and special. In room dining is pricey but the food is great.

Location is great! Concierge and door men excellent. Beds comfy. Given a poor room. No newspaper to room. Definitely not worth the money as far as a hotel goes - many others just as nice for a lot less

Location is great! Concierge and door men excellent. Beds comfy. Given a poor room. No newspaper to room. Definitely not worth the money as far as a hotel goes - many others just as nice for a lot less

Having stayed at many five-star hotels throughout the world, and many Ritz-Carlton properties, I can say that the Ritz-Carlton New York, Central Park is one of the very best hotels I have stayed in. The design, amenities, and service were superb. Afternoon tea in the Starlight lounge was a special treat, and the house car that was available in the afternoon and evening was a true convenience. This will always be my hotel of choice when I stay in Manhattan. Thank you to all of the staff who made my stay so memorable.

We enjoyed a lovely 5 night getaway in Manhattan recently and stayed at the Ritz Carlton Central Park. Great location, caring attentive staff, lovely guest rooms appointed beautifully and with sumptuous linens. Our spacious room overlooked Central Park. The staff made certain our needs were covered. We met friends in New York City and in the evening enjoyed drinks and playing cards in the lobby lounge. Excellent stay!

When I was at this 5star wonderful Hotel in the amazing Central Park I enjoyed everything about the hotel. The master bedrooms were so cozy. And at the bottom of my ❤ I know that everyone will like all the amazing people I would not go to the Ritz without these people working so hard. Thanks Ritz!!!!!!!!!!