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Epic Data Recovery
Please Note: By Appointment Only, 1040 6th Ave, New York, NY 10018, United States
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Epic Data Recovery

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Ri
Review β„–1

Epic Data Recovery was able to recover my iPhone that had the error 14 and was stuck on the apple logo. I brought my phone to the apple store and they tried updating it but failed. The only option they left me with was resetting the phone which i didn’t want to do or else i’d lose all my data. Epic Data Recovery was able to recover my iPhone and got it back to working condition. They even gave me a backup of my data on a usb drive incase anything happened. The service is a little bit on the pricey side but if you value your data, it’s worth it. Highly recommendπŸ‘

Je
Review β„–2

My Macbook Pro crashed last week and they came to an Epic rescue!I was amazed that they answered the phone in the middle of the night. Their tech was very helpful with logistics of the service and scheduling a late night pickup.Sad to see had how so many trolls are trying to bug these guys. NYC can be so negative at times. One of the reasons why I chose not to live here; its great however to have such services available when you need them.I initially brought my dead laptop to a repair shop, but they told me it was impossible to recover my files. All they could offer was to replace the SSD drive and restore the system, but without my files being recovered.I then found Epic and called them as a last ditch effort. Theres no question that they know their craft. They came through for me as promised!A bit of warning, they work by appointment only, so you cant just drop in. They did however offer a pickup option in the middle of the night. They put all my recovered files on cute portable G-tech. They then helped me setup a solid backup routine on my laptop.I hope I never need data recovery services in the future; but if I or anyone I know, ever do, this is where I will turn to for help.

KA
Review β„–3

They worked so hard that they were able to recover all my videos and pictures within a week. Im just waiting for my data to arrive in an USB sent by them via mail to Texas. Thank you,

Ha
Review β„–4

Epic Data Recovery was prompt, efficient and very responsive. I compared their services to three other local shops and ultimately decided to go with them. Not only were they more economic, but I appreciated how responsive they were to answer all of my questions. I needed the entirety of my computer backed up as I had extensive water damage and was unable to even turn it on. They were able to fix my computer in a very timely manner and remained flexible with the requests I had. Jim specifically, was consistent with his communication, worked at a very fast pace and turned the project around faster than anticipated - it was refreshing for a technologically frustrating experience. I would definitely recommend them to all.

Ja
Review β„–5

Epic was the only place open at midnight. Had a guy come buy my place and back up my iPhone X within hours. He then restored my new phone 11 with everything still intact.The contract is massive which was a head scratcher but figure these guys deal more with corporate stuff.I will recommend them to all my friends.Thanks again!

To
Review β„–6

They recovered my iphone stuck with error 14

Ry
Review β„–7

The Techs at Epic recovered my water damaged iPhone X, when Apple told me it was impossible.The manager at the Store suggested I give them a call since others had success with them and they came through within 4 days.Thanks again! Highly recommend.

Ky
Review β„–8

They saved my files from my dead drive. Thank you, thank you. Great work and fair pricing. Will meet you where you need as well.

Ma
Review β„–9

Three days is all it took this wonderful company to recover irreplaceable files from my dead hard drive.My hard drive was working one minute; then right when I got home, the little devil decided to start clicking ever so slightly when I plugged it into my MacBook. I had no other back up for most of these files and needed some of them for my trip. I called a few places, but the only Company that was open were these lifesavers.One of their Technicians picked up my hard drive Friday night, then called me with an estimate a few hours later. I gave them the Go and crossed my fingers. They gave me an update on Sunday night which was a little later than I hoped, but at least they gave me some good news.I had to fly out last night, so they emailed me a link today and I downloaded all my recovered files! :-)There are some files that have some issues, but nothing critical. They pretty much got everything I wanted. Best of all, I got all my pictures which is great! Virtually a lifetime of pictures and videos.Im all set now with their prompt professional service.I highly recommend them.

Ja
Review β„–10

I came here with my water-damaged RAID, and they recovered everything! Their 10% yelp discount deal came in handy. They also gave me an additional 10% discount for Black Friday!!Jim was very attentive with my questions. Had me go over all the files and my database to make sure they recovered everything I wanted.I highly recommend them. They very good with RAIDS.

Ro
Review β„–11

Excellent raid data recovery services! The best data recovery company Ive ever come across. My companys raid server went down at 3am last week and these technicians recovered everything by the evening. Having someone call you back at 3am and come out so early in the morning, was truly fantastic.I was skeptical at first; but after going over everything, I was confident we made the right choice. They came out assessed our IBM raid server and discovered that several hard drives had failed. Our IT depart had no luck figuring out the issue since there was no indication the hard drives had crashed.Their techs worked on our Server relentlessly to get it running again. They came through as promised. Were all set now.They set us up with a monthly backup, + instructed us on how to recover from future issues, with minimal downtime.Turnkey setup was exactly what were looking for.

Ri
Review β„–12

These geniuses just recovered about 4TB of crucial company files.The total cost was actually lower than the maximum they quoted. Its amazing to see such honesty and performance in such a city.No one else would touch the hard drive since it was badly damaged.Our biggest concern was recovering our databases and exchange emails, other than a million excel and PDF files that we needed.They got the drive last Friday, after a few updates over the week, we got the good news this morning. They put all the files on a new hard drive and delivered to our office. They all seem to check out fine. I highly recommend them. Thanks Epic.

To
Review β„–13

BEWARE!!! Do not take your merchandise here.They have had my hard drive since October. It is now February. I have called/texted and left messages which have gone unanswered. I originally went to them based on the great yelp reviews. I would just like my hard drive back. No need to fix it, since Im moving. I will find a reputable company to fix it. I have called repeatedly every day. Its a voicemail service so you can never speak to a live person. I guess its time to get lawyers involved. I dont know what else to do. I would NOT take your hard drive to them. Im sure if I ever get it back they will corrupt it since Im writing this review. I just dont want any else to experience this.

Em
Review β„–14

They were awesome! John recovered my files from a garbage SD card within 18 hours. They were quick to respond, super nice and reasonably priced. Highly recommended.

Ge
Review β„–15

Thanks to the great engineers here, they recovered all my files over the weekend.My girlfriend had put my wd passport portable hard drive in the glove box of our rental and when we arrived back from a party the drive was cooked. We tried both mac and pc, neither detected it.Epic Data Recovery recovered my files within 3 days. Was happy to find them open. Their guy was very helpful and the turn-around was very impressive.Solid service from this company!

Ge
Review β„–16

IPhone battery replacement is better than the original it came with and super fast service after making an appointment.I will definitely continue my business with Epic Data Recovery Labs. Thanks!

pe
Review β„–17

I just made a call to this place five minutes ago. I talked to a VERY RUDE guy, I was trying to explain what happened to my laptop to be able to know if he could repair it. I asked him if they were a lab and not a store (since I brought my laptop to many stores and they were not able to repair it), and his answer was : -Non mam we sell bananas-, and hanged me up.So I have decided to make a deep search about this business and found out that many people review this company as SCAMMERS and that the good reviews are false! Just be careful!!!!

Sa
Review β„–18

Last year this company helped me recover all my files from my MacBook Air, after Apple told me it was hopeless. This cloud backup thing I had was no help, since it somehow wasnt backing up anything. So I called them up.Other than recovering everything, theyve helped me out few times since, with checking my backups are working.Now I got a backup of everything and my laptop is working again.Thanks again. You guys are truly Epic!

J
Review β„–19

Epic Data Recovery Labs rescued my many thousands of photographs from my phone after a catastrophic fall. Amazing job John! Thanks so very much.

Ti
Review β„–20

I must give these guys my thanks for the EPIC recovery they did for me!I know now why all the great companies listed as their past customers picked them.Epic saved me from disaster a couple a months ago when all hell broke loose. My MacBook Air fell in my tub and was completely dead. APPLE wasnt much help other than telling me to bring it to a recovery place.So I tried the whole rice trick for some days, even tried my local shop, but they werent able to get anything from the hard drive. They told me that it uses an SSD and suggested I go to these guys.Epic came through as promised. They recovered everything from my Laptop and put it on a portable Hard Drive. Gave me plenty of good advice, and set me up with a good backup plan.Word to the wise, backup your stuff because if this thing dies on you, you can be hit with a massive bill by many companies to get your stuff back if possible. Epics price was way cheaper than what others quoted in my search.Months after they recovered my files from my MacBook Air, their Tech gave me loads of free advice. Theyre very good with call backs and thorough in describing things clearly.They help you understand the issue and helped me achieve my goal asap!They definitely know their stuff! Give them a call when you want real help with your crisis.

Da
Review β„–21

Amazing Data Recovery Services! These reviews were very helpfull. My Company Raid Array failed on friday and their technicians recovered every file from it within 3 days. They also setup our system with a working backup scheme.Week after they recovered my files, this company was thoughtful enough to pop by and make sure everything was running right.Their technician checked everything to make sure we dont have any failure. Thier thorough tests confirmed the system is running fine. They even ran a mock failure test to confirm the redundant backup system they put in will allow us to continue to operate without any down time. Everything worked out as planned.Fantastic prompt service. Very profesional and reliable.I highly recommend them.

Ja
Review β„–22

Back in 2011, my Laptop took a really bad fall, and started making a clicking noise. The APPLE store told me I needed to bring it to a Data Recovery place to get the files out.I first sent its Hard Drive to a place that quoted me a flat rate, but they couldnt recover my files. I then brought it to Epic for a second opinion since they came highly recommended, and they recovered EVERY SINGLE FILE from my Laptop. All my mail, pictures, Videos, and a bag of chips. :)I never thought I would ever need their services again, but they just saved my axx again!They recovered about 10TB of files from my external Raid. My OWC Mercury Elite pro wasnt so Elite when the Breaker to its outlet tripped last week.It disappeared from my from APPLEs Finder after I restarted. I tried using some Apps I found online, but they couldnt see the RAID Drive for some reason.Sad, since I thought I was all set with this Raid 5 backup I got after my first data loss and recovery experience, a few years back.Backing up this massive 12 TB Raid to an single external hard drive was just impossible unless I get another one. I just took the gamble and lost.After trying everything I know, I called these guys again and they picked it up from my place. They gave me an estimate within a few hours, and came through again, as promised. They recovered all the files, just in time to catch my flight out.Good to see theyre doing well and there to help when you need such help. They work around the clock and are consistently reliable.This company doesnt mess around! Theyre my ultimate backup in such disasters. If you want real data recovery professionals bring it to Epic!Thanks again!

La
Review β„–23

About 2 weeks ago, my macbook pro took a really bad fall. I knew it wasnt fixable; but I wanted to get my files out of it.I called few places in the City, and kept getting voicemail, saying they were closed. I later called epic late at night, and scheduled a meeting for the eveing.They picked up what was left of my dead laptop, gave me an estimate within 3 hours, and had all my important files recovered within 3 days!They pretty mucvh got everything out of what was left of it.I hope no one ever has an accident like mine, but if you do, I highly recommend them. There service is impeccable.

To
Review β„–24

Now that I have time, I want to update this thank you for Epics help last fall in 2015 and several years ago.This past Fall I obliviously put my Sonnet Fusion DX800 and GSpeed Raid hard drives in my luggage, only to discover that they were both clicking a duet when I arrived in New York. I had over 30GB of irreplaceable files that I needed immediately. I got a few quotes after after calling a few places; but everyone else I spoke to didnt seem to have a clue. To be fair I dont think you speak to actual Technicians when you call most companies.I went with this company again since I worked with them several years ago and their phone rep again had the patience to listen to me ranting. Problem was, I always thought I was protected with RAID; Not true the guy said, and enlightened me on how it all works. They couldnt give me a quote without their techs looking at my Raids first; but they gave the quotes that same day.In short, they pretty much recovered 99% of my files within days; when everyone else quoted weeks. They also got my RAIDs running again and increased their capacity with new hard drives!Now back around 2008, I had finished a video shoot and my external LaCie hard drive wasnt being detected on my Mac. We tried other Macs and PCs but the stupid thing wouldnt come up.I had all my files on it! Thinking that files were gone forever, felt like I lost a family member.I called these guys up and they picked it up from midtown within 2 hours!They RECOVERED EVERYTHING! Even stuff I thought I deleted!Back then, I never knew that you could realistically do this. Ive heard of Data Recovery Companies but always thought you had to pay $$$$ to get your files back. These guys just put files on a sleek new portable Western Digital Passport Studio and dropped it off to me the next Day.I was told that LaCie had typical heat issues that burn them out.These guys saved me THOUSANDS in production costs and recovered videos I thought were gone forever. Ive been recommending them ever since.On a side note, its sad to see that Trolling is allowed on Google, since its obvious to me that this company and its engineers are solid.For me, Epic always delivered what was quoted on time, and then some. I had a great experience with them twice in a row and would highly recommend them to anyone. Thanks Epic Data!

Em
Review β„–25

Last Saturday my bedroom lights burned out and took my Macbook Pro and Drobo with them. My friend came and confirmed the power surge. This naturally had to happen when I was working on a time sensitive project and needed my documents.When I brought my laptop to the SoHo Apple store, they told me I needed an appointment. So I went to the Apple store on 14th street as Plan B. The Apple tech guy, told me that my board is probably fried and they cant copy my files out. Apparently, even though I have Apple Care, they dont recover files there or pay for recovery. All they could do is repair or replace it. But if they sent it for repair, my files would get deleted.I got quite dizzy wondering if, when, and how I would ever get my files recovered because my last Drobo backup was done several months ago.The thought of losing all my filed was unacceptable.The Apple Tech gave me Epics nbr since they were open, and surprisingly enough, this tech-guy popped up a 1/2 hour later to pickup and sort out my dead laptop.I pulled out my old laptop when i got home, which worked fine until I discover my Drobo didnt show up when I plug it in. My friend and I tried everything we read online; but it was clear the Drobo also took a permanent holiday.A few drinks/Xan?x later, I got a lovely call from one of their Techs, to update me on the laptop, and told me not to worry. Then was nice enough to come a second time to pick up this monster of a Hard Drive.They called me in the AM with estimates for both. Recovered my laptops files by the afternoon and all my Drobos files within 2 days!I never had such bad luck, and impeccable service. What a big wakeup call on how easy it is to lose files like that. Im very grateful for all their help and relieved to have all my files back again! Thanks!

Ri
Review β„–26

This guy is a scam artist, con artist, thief, the address changes every time someone sues this guy, true definition of a loser. He took all of my wife and I wedding photos, we are in process of taking this guy down with local DA

Rh
Review β„–27

Worst customer service. Treated me like I was stupid

Em
Review β„–28

They just helped me with my iPhone 11. It got drenched in the rain this weekend when it slipped and fell down into pool of water. I got my files back and phone working within hours.Thanks!

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15 Photos
28 Comments
4.4 Rating
  • Address:Please Note: By Appointment Only, 1040 6th Ave, New York, NY 10018, United States
  • Site:http://epicdatarecovery.com/
  • Phone:+1 800-691-8351
Categories
  • Data recovery service
  • Appliance repair service
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Computer service
  • Computer support and services
  • Mobile phone repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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