user
Splash of Rouge Nail Salon
263 TX-337 Loop #300, New Braunfels, TX 78130, United States
Appearance
Splash of Rouge Nail Salon

Comments
Al
Review №1

The people here are very friendly, but what I appreciated most is that my nail tech took her time with my pedicure and she did an excellent job. At most places, they rush to get you out in 20-25 minutes, they do a sloppy job, and its not very relaxing. They had 4 (I believe) different types of pedis. I dont remember all of the prices, but I remember their spa pedi is $30 and comes with a scrub and hot towel as does the milk and honey pedi for $40 which is the one I chose. I would stick with the $30 pedi though. It has most of the bells and whistles of the milk and honey; and the milk and honey play a minor role in the pedi.

le
Review №2

Best mail shop I have found in town, my nails last a long time without breaking . My recent tie die set . They glow in a black light .

La
Review №3

Rachel and Nam are WONDERFUL!!! They took such great care of my nails and are super kind and professional. I will definitely be going back!!

Ra
Review №4

Honestly the vibe is just really amazing and they’re super gentle! I love !!

We
Review №5

Ive been going here for a long time because its worth it. Its always clean, everyone is friendly and does a good job. They are so good, that I HIGHLY recommend that you call ahead to schedule because it gets busy. Love it here never going to leave.

Cd
Review №6

This place is absolutely amazing! Beautiful set of nails, fantastic pedicure and they are quick. Don’t miss out on this place!

Ka
Review №7

I arrived on time for my 2:30 appointment. While I was waiting the 3:00 appointment came in and got immediate service. I waited until 3:10 before I left. As a first time customer I found this to be very unprofessional and did not have an extra 40 minutes to spare on top of getting a full set and pedicure done. Would not recommend

Ta
Review №8

They did amazing ! Exactly what I wanted !A bit of a wait but it was worth it 💅🏽

Ap
Review №9

This place is awesome! Very nice and welcoming people! They always call you by name, which makes you feel like a friend rather than a customer. I did the Milk and Honey pedicure and it was the best pedicure I’ve ever had.When I sat down with Rachel to do my nails I asked her to do something cute and she did not disappoint. This is the first nail salon I’ve truly enjoyed in NB. Def recommend. And I will be returning.Everything is very clean, and they are very detail oriented.

El
Review №10

Absolutely love this place. Everyone is very friendly. I always get long coffin nail and they came out perfect. Last a very long time as well. Love that Rachel and cathy can do designs on them. Thank you ladies!! Will definitely be back soon.

sy
Review №11

I love my nails!! This salon is great! They listen to what you want and make you feel comfortable and welcomed. I got my nails done by crystal and she did an amazing job! She was super sweet and made sure I was happy with my nails throughout my visit. The quality of my nails exceeds the value I paid! I’m very pleased with this nail salon and will be returning in the future!

Ta
Review №12

Get my toes done here occasionally. Came in to get nails fixed after not liking them from a different salon. Fixed them to my liking no problem and was super friendly & nice! Would recommend.

Em
Review №13

Had such a great experience getting my nails done by Rachel. I got a gel manicure and she made sure multiple times I was happy with everything during the process. Rachel took extra time to perfect my nails and give me a great experience. She lengthened my natural nails with gel, my first time getting any manicure done more than just polish. Rachel and the rest of the staff were excellent and the salon was clean and bright. I’ve definitely found my nail salon and it’s so worth any extra travel time.

Jo
Review №14

Great service! Took a friend and they stayed late to take care of what she wanted. Thank you so much!

Le
Review №15

This is the best place I have EVER been to! Rachel is a master nail artist! Everyone is so kind in the salon. They wear masks and are VERY clean!! My nails are always on point and it’s the best service I’ve received.

Je
Review №16

This is the place to come!! Are you looking for your home nail salon? Look no further because youll find home here. Treating you like family is an understatement, you walk in the door and you ARE family. Rachel and her crew are PHENOMENAL!! They handle my hands, feet and nails with such care that I know I came to the right place.Tony has done my dipped nails to the absolute best!! And also gives great advice on nail care. Thank you for all your hard work guys!! See you in 3 wks!

Ma
Review №17

I love go to this nail salon I love the work they do and how my nails always come out.

Ap
Review №18

I have gotten my nails done all over the world and this is the best place Ive ever been to. Rachel, Nam, and the rest of the staff are incredible! I have been a regular with them over the course of the last 2 years and have had my nails done many, many times- pedi, facial waxing, and lashes too. Ill never find another place as good and Ill miss them immeasurably.

Ra
Review №19

Service is amazing! Everyone is so nice, and patient (I can never pick a color)I got there at opening right at 10am, and there was a line.I got my old powder dip taken off (red) and got a new powder dip set (white tip) and was out before 11:30am.

Ab
Review №20

I have been going to see Rachel and Nam for a few years and I love them and their business. I have also seen Hannah for my pedicure and it’s the best pedicure I have had in a while. I am not seeing Xuxu for my dip nails and she is amazing. Rachel and Nam run a great small vu and really appreciate their customers. I will never go anywhere else.

Je
Review №21

Okay so this place did a great job! Small shop they were plenty of busy but they do everything in there power to make sure that your taken care of! I got the Volcano Pedicure from Steve ! It was fantastic I miss the paraffin wax they dont do that here but little things not to be burden with the hot towel wrap worked great! They were pretty busy but theyll sit you as soon as they can. Didnt have a problem with this place at all. Very friendly people there! They are funny and fun to talk to! The customer service is great! This was my first time but you could tell who was a regular as soon as they walked in! Steve did a fantastic job on my pedi a massage was awesome! Thanks guys !! If your looking for a small shop try this place out!

Al
Review №22

Katie was my nail technician and she did an AMAZING JOB! She was very thorough with my nails and did exactly what I have in mind for my nails. I will definitely be going back to her in the future.

Ki
Review №23

I love getting my nails done from time to time, it’s so therapeutic for me..The times that I do go in, they are all really nice, they do a perfect job on my nails every time that I do go in. They have a great customer service! And the music they play is on point. I love their music. I love that they have HGTV showing on the tv. They offer you beverages at your convenience. I don’t get my nails done a lot but when I do I choose them. And if you get a chance ask for Rachel, she is the owner and she is fabulous!

ma
Review №24

Do NOT go to this place. They’re overpriced and do a horrible job. My service was not done how I asked, even after multiple times of telling them. I called for a refund, which was denied by the manager who was very unprofessional and rude

Au
Review №25

Absolutely great service. Everyone was nice, my lady took her time doing my pedicure and I very much enjoyed every minute of it. Highly recommend.

Em
Review №26

I definitely recommend this nail salon. They take their time and make sure you leave loving whatever service you got. I love my nails and will definitely be coming back. 11/10

Li
Review №27

I’m from Ohio and am down here taking care of my father who has cancer. I’m a Managing Cosmologist/Instructor for Ohio. I’m extremely picky and out of all the reviews this salon seemed to have the best. I called and they got me in right away with a appointment. My hands needed a fill and she did a awesome job. However the girl doing my pedicure I must give a lot of credit too! It literally was the BEST pedicure I’ve ever had. She paid close attention to detail and my nails look perfect! Her name was Nelda. I’ve been very stressed since I’ve been here and felt very relaxed afterwards. Glad I found y’all! My only regret is you’re 1500 miles from my house.PS... I rarely write reviews but had to give credit to this salon!

Ar
Review №28

Didnt ask me how I wanted my nails shaped but they came out nice and they stayed open late to finish..great people!

A
Review №29

I had my nails dipped and 2 days later I had 5 broken nails on the corner. I attempted to get them fixed but they are closed on Sunday. I live out of town and they refused to give me a refund.

Na
Review №30

It was very nice, I was waited on very quick.

Je
Review №31

I love Rachel and everyone at Splash of Rouge. She takes her time and always gives me exactly what I ask for.

Sa
Review №32

If you do go for acrylic or nails in general, go to Rachel. She’s excellent at nail art. I didn’t make an apt with her and wound up not getting anything I wanted. I wanted Medium coffin nails and got square. Color wasn’t as expected. Ombre was uneven and the gradient changed with each nail causing them not to match. My nails are puffy, too short and the apex is nonexistent. I had a photo and I asked for the exact design I came in with, instead she just gave me a design on my ring finger, before I realized, it was too late. There are so many options around here, just go somewhere else! If you can’t get an apt with Rachel...

Cy
Review №33

Always an amazing experienceAll the workers are attentive and friendly.

La
Review №34

Wonderful service! This salon is clean, cute and the staff is so friendly. I received the Milk and Honey pedicure and loved it! It was so relaxing and the massage was to die for. It is a smaller salon so I do think appointments would be beneficial. I will absolutely be returning!

Al
Review №35

Great service! Super friendly and very professional!

Su
Review №36

I am very picky about where I get my nails done, and this place was amazing! I live in San Marcos and have been trying to find a good place to get my nails done and I think I found it! We were greeted cheerfully and signed in. Plenty of dip powder and shellac colors to look through! I usually hate getting dip powder, but I got it this time because my nails keep breaking. The process was so much better than past experiences, and my nails aren’t bulky at all! I wanted two colors, and they did it no problem! We got two spa pedicures ($30 each) and dip powder ($40 and my nails are long) and it came to $100, which I think is pretty good! I will DEFINITELY be back!

Ja
Review №37

Felt at home, great customer service, friendly employees! Great services! My nails are beautiful! 💅💯💅

Ca
Review №38

I CALLED 30 MINUTES BEFORE AND THEY SAID THEY COULD RESERVE A SPACE FOR ME, WHEN I ARRIVED I TOLD THEM I CALLED AHEAD OF TIME AND ALL THE GUY DID WAS TELL TO SIGN IN, AND I WAITED AND WAITED. I WISH THEY WOULD BE HONEST. I UNDERSTAND THEY DONT WANT TO LOSE CUSTOMERS BUT THIS IS THE EXACT REASON WHY THEY LOSE CUSTOMERS.

Sh
Review №39

We came down from DFW to float the river and decided to stop for pedicures. SO GLAD we found this place! I only wish we lived closer so we could come here all the time! Owners are so fun and the pedicures were perfect! Thanks for such an awesome experience

Ju
Review №40

Rachel is the VERY BEST! I have been getting my nails done for 25+ years and have lived all over the country. She is the most talented nail artist I have ever been to. Her funny, outgoing personality is icing on the cake. I moved out of the New Braunfels area and now drive almost an hour to come see her and get my nails done. It is so worth it!!!

Sa
Review №41

Love this place. Always great work!

sl
Review №42

Katy did my nails and took over an hour and a half. Nails too think and smudged. Over priced for service as well. Unfortunately won’t be coming back

Ha
Review №43

I walked in without an appointment and I hardly waited at all, and they began working with me immediately!!! My nails look absolutely amazing couldn’t have been better !! The receptionist (I believe her name was Jessica H) always had a bright smile on her face ever since I came in and helped me with all my questions. 5 stars all the way, definitely coming back again!!

Se
Review №44

ABSOLUTELY AMAZING super impressed with service, outcome, and process. loved it i got a solar gel set with added acrylic tips (no shape or added “length” if you will. loved everything about this experience and price. will definitely be back. $45 for service and i tipped $10. i will be back thank you guys!!!

Ty
Review №45

Yesterday was my first time going to this nail salon and ill definitely return. I loved how my nails came out. No one has ever put love into my nails like rachel did. (I think that was her name) She was also very funny and made me feel right at home.

El
Review №46

I absolutely LOVE this salon. I have never left unsatisfied with my service and always enjoy my visits. Rachel is an incredible artist along with being an overall awesome person. She and Nam create such a welcoming atmosphere that you feel like family. I’ll never go anywhere else.

Ma
Review №47

This salon is clean an super friendly as well as professional. They offer a number of services and suggest the best for each client. The work has been excellent.

Da
Review №48

They were on top of their hosting, I was seen immediately with no wait, however I requested shellac and my past shellac color still remains on my nails, the technician didn’t file my nails evenly and I have to adjust my nails at home. One nail was filed so far Over it will not have to grow out to be sculpted to match the other nails.They were nice but the technicians need more experience and need to communicate more.

Je
Review №49

Love my nails! I’m so happy I came across The New Splash of Rouge, truly the best my nails have ever looked. No more wasting money on my nails not looking there best at other salons. I’m hooked and will be a returning customer!

Re
Review №50

Went in two days ago and I got a pedicure and “refill” although no fill was done. Instead my acrylic was filled down extremely thin. Day two, and my nails are already breaking. Paid 70.00 for approximately two days of use out of my nails. Not impressed.

Ch
Review №51

They were awesome and the quality was amazing. Definitely will be going back again!

Br
Review №52

Rachel and crew are very awesome! They use the sterilized tools and no grater! Love this place! Owner is very knowledgeable and trains staff well! Service of brow microblading is also available !

Ja
Review №53

My nails and toes were rushed. Steps were skipped for my pedicure. Charged extra for the shape I wanted on my nail just for them to look uneven and slanted more on either or side if it was done righting dont mind paying extra. The lady stepped on my toes when I was getting my nails done and didnt fix it. The younger lady in the front was very nice but the one that did my nails looked like she didnt even wanna be there. The place is beautiful and offers 1 drink which is nice 🤷🏽‍♀️ but I wouldnt go here again or at least the same lady I went to lady time.

Vi
Review №54

Both of the owners, Rachel and Ngan, are amazing!

J
Review №55

Went here for the first time today and was impressed! Pedicure was amazing and shellac excellent. Had powder dip done on my nails and I’m also very very happy! Staff is very funny and chatty! Loved it! Will be back!

Ba
Review №56

Horrible service. As the nail tech was doing my nails another nail tech was being very offensive towards me and made remarks about my characteristics. Not great customer service at all. Mind you not a single word did I say to the nail tech that was being discriminating towards me. I just moved to New Braunfels and dont know anyone here, so there is no reason on why the nail tech was acting that way.

Jt
Review №57

This place is amazing! I bring my sister and friends here twice a month and Splash of Rouge never fails to impress us. The building is always clean and consumer friendly. The staff is very kind and love to make your day a great one. Definitely a 5 Star establishment. They are organized and friendly, what more could you want from a nail salon?

He
Review №58

I love the energy of this place! Everyone is fun and works together!!!!! Steve did an amazing job on my pedicure! He took his time he actually massaged and didn’t rush through it! I just moved to NB and this is my new salon! I will be back because I love the vibe they give off here!

Je
Review №59

Got a pedicure, shellac manicure and eyebrows done on Wednesday night and the shellac was chipping Friday! Came in Saturday afternoon to get it fixed and waited an hour to have the fix two nails. No compensation for the chipped nails was offered, or even a discount. I really liked my pedicure, but issues with the manicure will make me doubt coming back. I’m a local and this was my first visit. Not a great impression so far. I get they are busy on a Saturday, but they should’ve taken care of my chipped nails in a faster manner or asked if I had an hour to spare. A warning up front would be nice. The people running it are decent, but I’ve had better experiences elsewhere. Don’t know if I will be back. We will se how long this manicure lasts.

Br
Review №60

The reason I give it two starts is because I have come to this salon three times. The first two times, Nam worked on my toes and someone else worked on my gel manicure. Loved it both times! They were detail oriented and so friendly! I even started recommending this place to so many of my friends, family, and co-workers. The last time I went, I had an appointment at 4:15. I wasnt seen until 5:00. At no point did they come and say to me we apologize for the wait or someone will be right with you. When I finally got someone, the gentleman was not too friendly but I figured he was just tired from working on so many people. I was leaving and a woman was at the register telling the front desk girl that she had an appointment. They asked her to come back the next day. The girl had already taken off her polish to anticipate the work they would be doing that day. I felt so bad for her.After a week, my gel manicure started to come off. I couldnt wash my hair without the underside getting stuck in my hair. I was very disappointed with the work that happened this time around and am considering not returning. After waiting almost an hour for mediocre work, it isnt worth it. If a shop is going to make appointments, they should keep people on hand to do appointments and not take in every single walk in. Respect our time as clients.

Cr
Review №61

My first time here today and I love this place. My nails were exactly what I asked for and turned out better than I imagined. The pedicure was the best I have had in 20 yrs. They take their time and are not rushed. They are constantly checking to see if you are ok and getting great service. The massage was amazing. They were both not only friendly but funny and playful. This will be my new spot.

Sa
Review №62

This is my go to place!! Im blown away every time I get my nails done here. All I do is show Rachael a picture and I get exactly what I want!

Ta
Review №63

Came in Thursday w a couple of friends and got a fresh set and pedis. Very nice clean place. My nails broke 3 days later and i was given a fresh set for free. Good customer service. Will definitely be back. One of the best in the area!!

Ca
Review №64

Just moved to New Braunfels a few months ago, tried out a few salons and didn’t have the best luck. So happy I found you guys, always very nice and address you by name and always do a phenomenal job on my nails! I get dip powder and they aren’t afraid to do exactly what I want each time. Will be going here for good!

Sh
Review №65

I’m amazed!!! I’m very perticular about my nails and this salon and Rachael were awesome!! The best job I’ve had in a long long time!Thank you so much Rachael for your meticulous attention to detail, and doing my nails exactly the way I like them. It was my first time here, and you bet I’ll be back and I’m going to tell everyone about your beautiful salon and the awesome work you do!!!Thank you again!!!Sheila Webb

Am
Review №66

Im not from Texas, just visiting. Loved this place, love the people. Amazing nails and toes!!!! Come here!!!

Je
Review №67

I went in and waited for my sister to get her nails done, she was immediatley asked what she wanted and greeted. The workers are very good at what they do and I highly recommend this place to anybody. Simple.

Mo
Review №68

They are so friendly and genuine and they have done an amazing job on my nails.

Ge
Review №69

This place is amazing!! Great service, great conversation, the people here are friendly and all around nice people. They are truly here to make your visit as enjoyable as possible. I will continue to visit regularly and recommend it to anyone and everyone. Thank you guys!!!!

M
Review №70

I never write reviews, but I do glance at ratings/reviews before I go somewhere new for a service. And, because Rachel is so amazing, I feel compelled to contribute to her salon’s excellent rating. She is very meticulous, yet efficient, and hilarious to top it off. I don’t live in NB, but every time that I am in town, and in need of a dip, I go in to see her. Wish I had a Rachel where I live! Phenomenal.

Me
Review №71

I went here today for the first time and I absolutely loved it!! Rachel and her husband were so sweet and adorable. My nails turned out exactly the way I wanted and they have never looked better! I will definitely be going back! Best nail place in NB!

Re
Review №72

If I could give a negative review I would. I questioned how much the ombré dip was (based on how much my sister had paid) and was told mid manicure they could not continue to do my nails that day. I had to leave with a coat of powder on my nails and go somewhere else to have them finish.I am a very calm, patient person so this has literally never happened. The fact that a paying customer had to leave mid service is astounding.

Cl
Review №73

Worst set of gels I have ever received. The Polish by the second day had already started to bubble.The nails were layered so thick in felt like my fingers were wrapped in tape.The whole point of gels is they are thinner and more flexible then acrilics. These made my fingers feel totally useless.They left the nails too long. After the second time I asked him to filed them shorter i just gave up because he was cutting my skin with the file.They did nothing to shape my cuticals and they didnt fill the whole nail. I needed a fill by the time I walked out the door.

Je
Review №74

Rachel and Tony were excellent!!! My daughter and I went in for dips, and both know we will be regulars! All staff was kind, had conversations with us. Place is clean, and away from all the hustle of the bigger shops. We are now 2 of their newest regulars! - Jennifer & Kellie

Qu
Review №75

Absolutely amazing service. Had been looking for a good nail salon for me and my girls and they have exceeded expectations. This is definitely our new nail salon. Rachel YOU ARE THE BEST!!!!

Da
Review №76

I just moved to the area and needed to get my nails done. Splash of Rogue squeezed my friend and I in and at first we were a little hesitant because we had an appointment set for 5 and wasn’t seen until about an hour later. However, Rachel absolutely did an AMAZING job and even with the wait! I will definitely be back here again! Thanks so much! :)

Da
Review №77

I’ve been looking for a nail salon for months since moving to new Braunfels. I’m so glad I found this place it was a great pedicure. Nam was so amazing and took his time and did everything I asked for. It was very busy and I didn’t feel rushed at all! Would highly recommend to anyone and can’t wait to come back!

St
Review №78

I have had such a good experience here! They always take care of me and the prices are amazing. This place is the best!

Br
Review №79

Will definitely be back! So happy to find a salon with a great selection, up to date on all the trendy and stylish techniques. They are very friendly, treat everyone like family, and keep the salon clean. No fear of infection! Be sure to ask for one of their homemade margaritas! 😉

Ni
Review №80

Ive recommended this salon to everyone I know, and Ive never heard a bad thing. My nails always look so good when i leave. Everyone is so friendly and they will make you feel like family!

Ka
Review №81

I love my glitter nails! Ive received so many compliments, and I was so impressed with the quality I went back for a pedicure the following week. The store is clean, with good chairs, and the adorable couple who own it are very nice and friendly. Ill definitely be back!

sh
Review №82

I only recommend this place if you have an appointment before hand because I walked in and have been sitting here next to 3 hours. I unfortunately will be leaving without nails so I cannot speak for the quality of nails.

Ra
Review №83

Love all the color options. Rachel was awesome. I highly recommend Splash Of Rouge Nail Salon.

Er
Review №84

So I decided to write this after I had my nails done once and went back for a refill. I tried all the nail places in Cibolo and just never left feeling satisfied with the job that was done so I ventured to New Braunfels due to the recommendations from a local group. My first appointment was great! Rachel understood exactly what I wanted, she was professional and funny and did an outstanding job. It was so good that 25 days later my nails still look good although they had grown out they weren’t lifting and they didn’t hurt. I’m almost positive I could’ve gone one more week to make it a month without having anything happening to them. I went again yesterday and although Rachel did not do my nails and I didn’t catch the guys name he too did a really good job. I showed him a picture of what I wanted and got exactly that. Also he seem to be a bit of a perfectionist kept looking my nails over again and if he was not satisfied he would keep working on them which I appreciated. The place is very clean and the staff is very friendly and nice. I would just recommend that if you want to get seen that you make a reservation ahead of time but even if you have to wait, to me it’s still worth it for the quality of work you get. I have finally found my nail salon!

Ma
Review №85

Found this amazing place on Facebook, and have been coming ever since my first visit. My nails come out beautiful and the service is exceptional. It’s a hidden gem, but I hope more people are able to try it out.

S
Review №86

Based on other reviews I was expecting better service. They’re not friendly at all. The nail tech was more interested in his phone than his clients; he rushed through and didn’t inspect his work. We had to go back because there was fuzz trapped in the polish. Also, the prices on their menus were lower than what I paid; the owner said they were old prices. Won’t be back....and NO, no one sat down and spoke with us about my daughter’s nails.

Vi
Review №87

It’s a an amazing experience’ definitely coming here for future service! The pedicure was relaxing and my sister said she like it as well, thanks SoR salon!

Ke
Review №88

Let me tell YOU! I have been looking for a good quality place to go get my nails done! This place is the BOMB! Jessica, the owner was very welcoming and so were the staff members! Will be returning!

Ja
Review №89

By far one of my best pedicures and manicures. For sure the best shellac I’ve had done. It’s been over a week and still no chipping at all. Found my new go to nail salon and I will recommend them to anyone who asks.

Mi
Review №90

Such a friendly, clean, welcoming place! Chloe is awesome!

Al
Review №91

My absolute favorite place to go, Rachel is the sweetest funniest lady ever. No matter how many times I dumbly touched the wet polish while drying she fixed them with no problem. Best place I’ve ever gone to.

Ka
Review №92

If you are looking for the best manicure and pedicure in town stop looking. This is the place to go. They are friendly and listen to what you want. Also I got my eyebrows done and they look amazing now. I totally recommend this place to everyone.

Ve
Review №93

It was more than just an amazing pedicure! It was a spa worthy massage. Best pedicure I have had. I will definitely be back!!

Ga
Review №94

I absolutely love going to the New Splash of Rouge Nails Spa! Rachel & Nam are amazing and very attentive! I love that they made me feel welcome and listen to what I wanted done and they exceeded! Without a doubt I will be a returning!

Ty
Review №95

Love this place. I didn’t feel rushed, everyone was very friendly, and would vary in a conversation with you. They took their time and didn’t rush through my pedicure and it came out perfect. It was very relaxing and I didn’t feel like I was being talked about since English was spoke the whole time. I didnt feel like a number for a change. By far the best place I have been to.

Kr
Review №96

I went in for a last minute full set and Rachel worked me into her schedule with no problem. She gave me beautiful coffin shaped, matte black nails in a timely manner and treated me like she knew me for years! Very sweet and accommodating staff. Its now my go-to nail salon :)

Ta
Review №97

I been meaning to make this review for a long time ! I really loved them at first ! Than my friend who likes her nails done properly was not happy with them when she got done and asked to fix her toes before she left. They did at least do that but before she left they told her nothing we do here is good enough for you so please don’t come back ! She was never nasty or rude just asked politely . I was in shock ! That day i asked for a design that they agreed they can do but it looked like a child did it so I said just take it off and it’s ok I’m fine without it ! Meanwhile my shellac did look good so I was ok with it ! So I decided to try them one more time and they knew Who I was! The owner and his wife saw me walk in and said nothing ! There was another man who greeted me and he took me back to do my shellac! No one said one word to me the whole time I got services and other people came in and they did acknowledge them and asked them for a drink and etc! My nails looked horrible that was the first time and I felt like he did that on purpose! In a nut shell the owners are very cocky and I don’t know why! Me being born and raised here in New Braunfels have never seen a nail salon treat someone like that! Get some southern hospitality! And newsflash there going to be people who do not like there services and that’s life! But it’s your job to make it right cause we don’t owe you nothing ! We are paying customers we don’t get services for free! Great customer service is making things right! No one is perfect but if you had class you would not talk to people like that! Stop acting like you are the best nail salon In new Braunfels and treat people with respect! I would go to a salon over and over even if it was not perfect but they are courteous !

Br
Review №98

I had a fantastic experience today here the staff was very friendly and professional. Very clean. I will be a regular client. Prices are great too!

La
Review №99

Rachel did my nails yesterday and not only is she terrific and friendly, but she did an amazing job! Ive not had them done this well in ages. Just moved to the area and have found my salon!

Ga
Review №100

Yeah, I’m not recommending this place at all. I’m visiting from Georgia and called to see if they took walkins because I needed my eyebrows done and I was told yes by a man that I could come in at any time. So tell me why when I walk in NOT EVEN 15 MINUTES LATER I’m told by the lady that she doesn’t have time for me because her hands are full right now?... when the place is EMPTY. It takes all of 10 minutes at the most to wax eyebrows. Highly UPSET. I definitely will not be coming back here ever again, visiting or not.

Information
70 Photos
100 Comments
4.5 Rating
  • Address:263 TX-337 Loop #300, New Braunfels, TX 78130, United States
  • Phone:+1 830-629-0433
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
Similar organizations