The staff at Advantage Acura were professional, courteous, and very knowledgeable. From the moment I walked in I was treated like a valuable customer. Keith (my salesman) was great to work with. He was upfront with everything and provided me with all the information I needed to make a well informed decision regarding my vehicle purchase. Keith knows the product and was able to answer every question I had. Thanks to Keith and the other staff it was a smooth and easy process. Definitely not as dreadful as my previous car buying experiences.I highly recommend Keith and Advantage Acura if you, or anyone you know is in the market for a new or used Acura. I would definitely come back to this dealership for my future purchasing needs.

I had an awesome experience at Advantage Acura! We bought a rdx a-spec [which we love], and Holly was the best salesperson I have ever dealt with! Holly was honest, helpful, and very accommodating. Ask for Holly..you will be pleased !

I’m a tow truck driver who drops here regularly. I pull up around 804 pm and the garage is still open and doors unlocked. I figured that meant I could bring my customers key inside and the women, who I’m assuming is the manager, acted like I was a burden and when I told her the garage was open so I came in assuming I could she proceeded to inform me that if they were “you would’ve seen us standing there”. As of them not closing up was my fault and people were still inside. Customer service respect should be portrayed no matter what and this women’s attitude was rude and unnecessary. I stayed late for my job to tow a customer who trusts this dealership and she couldn’t simply take a name and phone number and instead shooed me out the door as if I was a problem. Not professional at all. Won’t be dealing with this place any longer

If buying from out of state proceed with caution! They will run your credit and when you are giving the deposit, they will tell you someone else sold that vehicle but we have this one available! I should have known when the invoice sent to my email had a completely different vehicle and the payment quotes were for the other vehicle rather then the one I specifically told them I was interested in with my desired terms! Lesson learned! Now I have a useless hit on my credit!

I have had great experiences at this dealer. Customer service is top notch, the employees are friendly and eager to help. I would highly recommend to anyone.

I had an amazing experience buying 2021 RDX a spec SHAWD from Advantage Acura. Their sales department is outstanding if only i could give them 10 stars i would. Jennifer Medina with Micah Osborn made the process completely painless and smooth, they made my experience wonderful. Financing guy is such a nice guy .Excellent dealer! They offer a great selection of vehicles at competitive prices. Even though Advantage Acura is a 30 min drive from my home, I will never consider going anywhere else. This is the best place to buy a car!!! PERIOD !!!!!!!!!!!!!!

I just purchased my new SUV from this dealership and had a great experience! As someone who does not frequent car dealerships, the task seemed daunting. Jacob B. was incredibly friendly, patient, and took the time to get me all the information and answers I wanted. He was very patient in explaining every step of the process and made sure I went home with a reliable car that was everything I was looking for. We had a great experience and the car has been great!! We will absolutely be return customers when we need our next car!

Very good experience. Great service. Very good deal. The people are friendly and courteous. Definitely recommend this dealership. Thank you

If you want a car this is the place to go! 12/10 service once I walked in the door thanks to John and Emir. John U was wonderful from the start. It was my first time car shopping and I couldn’t think of a better experience. John made sure I knew everything the car had to offer. He wasn’t a typical pushy car salesmen and truly wanted me to be comfortable with my payments. I can now walk away telling everyone about the full GREAT experience I received from John.Emir from the finance team was wonderful. 10/10 service and made sure I was comfortable and understood everything on the documents.If you need a car go see John & Emir!

LeRoy Churchill is an amazing salesman at Advantage. Follows up to ensure customer satisfaction! Super friendly and always happy to help with any issues. Ask for him as your salesman to assist in your purchase! Service department is great in follow up with any issues as well.

Levi is a great sale automobile sales man.Noble is also a great manager.

Just moved to the area and new to the dealership! Everyone was fabulous, fast abs through service. Clean and organized! Everyone was very friendly and welcoming! Will be back for sure! Thanks for the great care!

We recently worked with Jake at Advantage Acura to purchase a 2021 RDX, and the experience was excellent! Jake was very helpful and supportive in pointing us to the right vehicle, setting up the test drive and working through the financial discussions. We have purchased from Advantage and the former owner on multiple occasions and will most definitely make them part of our decision process when we next purchase a vehicle.

Rick and team are a great pleasure to work with! They provided fast service and specific notifications via text on diagnosis and recommendations for service. Great customer service and staff! Definitely recommend them!

Ricky and Joe help me today with an oil change, brake fluid replacement and a clip for the side skirt that I needed. Everything was straightforward and easy, especially through the updates they provided me during the inspection on my phone. Definitely going to continue getting my car serviced here.I purchased my 2018 TLX out of state, so I’m glad to find a local dealership after trying 2 others that didn’t work out.

Do not use this dealership. I purchased my vehicle and a tire and wheel warranty several years ago. I am still having the same issues. I picked my vehicle up today and it is still not fixed.I’m concerned for the safety of this vehicle considering every time I pick it up there’s a new issue “not covered under warranty” related to my tires and wheels. Last time I had my vehicle 4 days before my light was back on. His was after they had my vehicle 11 days. The warranty is garbage and the service department is not much better.

Had an awesome experience! John Unger helped us and was insanely awesome! They stayed late after close for us and we’re super helpful and efficient. Would definitely recommend them and ask for john he is awesome and even called to make sure we got home safe.

Was able to get same day appointment and services.Greatly appreciated.

Great service. Rick was amazingly helpful and thorough.

This is the best dealership I have ever dealt with in my life.Super friendly staff and very helpful I couldnt ask for more with my car buying experience.Im very happy with my purchase.Nathan my sale specialist was great every step of the way. THANK YOU !!!I will always recommend Advantage Acura to all my friends and family and I will definitely came back myself in the future when Im ready to buy next car.

Thank you so much for excellent job !!!Great place to get a car.I got my used Acura in very great condition! The guys was so helpfully and professional doing sales !!!

We went to several dealership and finally ended up leasing car with Acura Advantage because of Nathan Gonzalez and Renato Garcia. Both of them were super helpful, reasonable, friendly and answered all our questions patiently. If you are looking to buy / lease car, I highly recommend Nathan and Renato from Advantage Acura !!

This is a great dealership, and our Sales Consultant, Kirk Roberts, is terrific. He takes the time to understand what you are looking for and does the work to make the deal. He is always available to address any questions or concerns, and always follows up. Kirk and this dealership get 5 stars out of 5.

This is a very well together service department. I continue using them instead of my own dealership where I purchased my car. Great job. Got a loaner in and out same day

Amazing!!! Service. We bought our new car today. Nathan was very patient, helped a lot in getting the desired finance and satisfied the need of our best car ever.Thank you so much Nathan. We really appreciate you.Rest of the staff members Anna and rest of the team was so great and co operative.Highly recommend this place.

I bought a 2021 Acura RDX recently and had one of the best experiences. Leroy was courteous and helpful with any questions I had. From the minute I walked into the dealership, Leroy treated me with respect with a non-pressure atmosphere. I thank Leroy and his team for a smooth car buying experience and very satisfied with my new RDX.

Had an awesome experience at the dealership. Both salesmen that serviced me were competent and listened to what I wanted. They delivered an competitive price with no hassles. The finance person was sharp and presented all options but was not pushy. I look forward to along relationship with the dealership and their service department when needed. Would highly recommend them.

Rick Pennington in service is amazing! I purchased my 98 3.2 TL from Acura 19yrs ago, and it currently has 130,000 miles. Im still treated with the same quality service as if it was the first day buying my car years ago in 2002. I feel like Im home at this dealership because they treat you like family. Thank you Rick Pennington for your top notch customer service skills!

Buying a car usually is difficult and I do not look forward to it, especially with the scarce inventory out there now. After a terrible experience at McGrath Downtown, I worked with Jake at Advantage. He made the process so easy and stress-free. There was no back and forth and haggling. He found me my perfect vehicle, called me immediately to secure it for me, and when I went in there were no surprises or additional fees. I feel I got exactly what I wanted at a fair price. Anna made the financing part so quick and easy too! My bad experience at McGrath was really a blessing in disguise. I’m 100% happy that it led me to Advantage Acura and that I was able to give my business to an honest dealership. I will highly recommend Jake and the whole team.

Very quick and easy. Had my perfect used car, Mini manual w 4 doors. Jake was great in making what is typically a stressful situation calm an easy to deal with. Happy with everything so far. He even followed up quickly on questions I had after the purchase.

Great dealership, friendly atmsophere, excellent Sales Consultant (Jacob Baron) and a car that we went to look at and ended up driving home. We had been to 3 other dealers and were becoming very frustrated with the process. Advantage Acura was great to deal with.

Excellent quality, friendly and timely service as always! :)

Salesman John U was amazing. We drove 360 miles roundtrip today and were taken care of from start to finish! We had a great experience! Highly recommend

Positive experience, smooth and easy transaction. Would recommend, our sales person was Jake, he was professional, we had a good experience from beginning to end.

We have purchased four cars at this dealership from James Heath and will continue to come back. He has been extremely helpful over the years as our family grew. Very upfront and no pressure sales.

James took great care of us and treated us like we were there to buy any other luxury car. Great service with no hassle, honored prices and didnt try to run us around in circles. Id definitely take my family back here for any car Id need in the future.

Joe Ozer, was very helpful and a delight to work with. Sending a video to explain the improvements that are needed was truly beneficial.

One of the best dealerships I’ve been to! Everyone is helpful and very friendly. I worked with Levi to trade in my car for a new one and he was great! Super responsive, helpful and did everything he could to make the process as smooth as possible. I highly recommend Advantage Acura :)

I bought a used vehicle from this dealership who offered me a great deal and the process was great. Driving the vehicle two days later while making a turn I hear a loud snapping sound and lo and behold my steering didnt function anymore and I was stuck on the street diagonally as the wheels wouldnt turn at all. I was assured of the proper inspections were taken place prior to the car being sold, so this completely horrified me and was glad this didnt happen while on the expressway or higher speeds. I then called the dealership and explained the situation, the salesperson reached out- Keith, he sincerely apologized for the whole fiasco despite being no fault of his but the gesture was appreciated. He asked me to have the vehicle towed or offered to have it towed with their dealer networked tow but I had already called in my insurance for the tow. I wanted to know what the next course of action was going to be and did not want to be stuck with a hefty repair bill. I was in extreme awe and gratitude the next when Keith reached to me stating the car will be fixed gratis and I wouldnt be charged a dime. This gesture of theirs WON me over entirely and brought in another friend who bought another vehicle despite of us living over an hour away from the dealership. I would sincerely like to thank the management & Keith for going above and beyond for helping me out when I least expected them to and when they didnt have to at all! THANK YOU SO MUCH!

Had a great experience at Advantage. They made the process easy and smooth. Haven’t had a better experience within 3 states. LeRoy Churchill was professional and courteous. If ya’ll go there be sure to ask for Mr.Churchill because he will take care of you.

Nathan does a phenomenal job! Will work till he finds the best solution for you. Managers are great!

Made an appointment, coming all the way from Chicago and a couple was already buying the vehicle that I was test driving, Acura DMX 2017, very disappointed.The dealership was being ran like a car auction. Mark Pisoni Sales Manager promised to call me to come in and buy an Acura MDX 2019 that was leased and that he we give me a deal on it. It is going on 2 weeks and he haven’t made good on his promise. I have purchased an Acura 2017 from another dealership, and I am very satisfied.

This company has always delivered excellent service ! They are courteous and professional in every way. Anything that I have had done in their shop has always been done correctly and thoroughly by the super staff that works there. Thank you for providing people I can trust to take care of my car👍

Just left Acura of Naperville with my new “used” Porsche Macan S. Levi was so transparent and helpful, we actually travelled all the way from CT to work with him and the team. The car was just as described online, the entire deal with through without one glitch. I high recommend using Acura of Naperville, talk to Levi, you won’t be disappointed.

Salesman Keith and his finance staff and sales managers were all very helpful on a Saturday night stayed late till 9pm when they close @ 6pm!.Never once gave us a I’m tired attitude stayed with us till the end till we drove off very happy with our NewMDX silver bullet!

I felt compelled to write this review because of how good an experience I had from buying a car this past weekend from Robert Manual at Continental Acura in Naperville. I’ve bought a few cars from Robert so this wasn’t my first time working with him or the dealership. That said, I’m usually more prepared before I make a purchase and have done my research. I was out test driving a few cars and not planning to make a purchase. However, we got to talking and the numbers were good so I decided that I was ready to pull the trigger. During our negotiation, Robert assured me that he was treating me well on both the purchase and the trade in. I took his word and didn’t think much of it. A few days later I had some time to kill so I did a little research and came to find that Robert cut me an excellent deal making me feel even better about the purchase. As I said, I’ve bought a few cars from Robert and this is pretty much my experience – he’s upfront, honest, and treats you well. I can’t recommend him and Continental Acura enough.

Bought an RDX from James. Excellent salesman, no pressure, no stress. He made the process super easy. He was more concerned with what I needed in a car than making a quota. Would definitely come back for another car from him.

Great service and great quality cars. I would recommend this dealership to anyone who is looking for a new vehicle. The purchasing process went smoothly and I’m in love with my new car! Great staff as well.

Friendly, reliable service is what I have come to expect from here.

James Heath, Sales, was outstanding to work with- very responsive, friendly and professional. It was a pleasure buying a vehicle across the country virtually and by phone. James even recommended an excellent transport company. Thanks for your amazing service!

Had one of the best customer service experiences of my life. Special shoutout to Samantha for being so accommodating and prompt follow up. I had an emergency issue w my vehicle. The service department at the original dealership (where I purchased the vehicle) told me I would need to wait a week and a half to be seen. Samantha got me in the next day and fixed the issue.

Great 1st buying experience. Holly was great to work with and very patient with me throughout the process

I had a great experience working with James purchasing my vehicle at this dealer. I went in knowing what I wanted but got even more than I expected at great price. I Would highly recommend seeing James in sales for purchasing your next vehicle here.

I recently purchased a vehicle at this dealership and the staff working with me was pleasant. The price I received was fair along with the trade in amount on my previous car.My salesperson Micah was able to answer any questions my wife and I had and Nobel, the manager, was receptive to dealing on pricing. Jerry, the finance manager, made the paperwork process easy. Joe who helped me in service was also friendly and helpful.I did have a bad experience with one of the salespeople named Jake. I asked a few simple questions on entering the dealership and was met with a rude and condescending attitude. If I had this experience with my own salesperson, it is unlikely that I would have purchased my vehicle at this dealership.Overall, I’m happy with the purchase and dealership and would recommend my specific sales team but I also believe the entire staff should have the same demeanor.

Great job with the detail by the staff here. Joe in service always makes sure everything is done great! Highly recommend.

We went there a week ago and negotiated a car we really liked but it was sold the previous day. Then they called and said similar car might be available on Monday. But it was not available until Wednesday, we went to pick up the car on Saturday but they increased the price by 5000K. Manager is very manipulative. Wouldn’t recommend dealing with him. Abe the sales person was very nice, and detail oriented.

I had to take my 08 Acura MDx for +ve battery cable replacement, it is coming off loose and hood doest saty put, i want to replace the struts to keep the hood locked. When I explain this to service tech, she tells me there is diagnostic charge 145 she has to charge, she is not going to charge another diagnostic charge for struts. WOW. anyways to replace the + cable they charged me 418 parts and labor, 2 hours of labor and rest cost of the cable. that seems to be on very high end of the price. I used to take my vehicle here before and prices were not these crazy, I think i am done here i have to look for somewhere else.

Had a truly amazing experience purchasing my q50 from John Unger! He was very understanding and very personable! The ambience was relaxed and friendly and you didnt feel like all they wanted to do is to get into your wallet. I would have to say this is probably one of the best dealerships in the entire state of illinois. You will get a good and honest deal for your vehicle. If youre thinking about shopping for another vehicle or your next vehicle please dont think any longer! Stop by and ask for John and I promise you will be just as happy as I was! You guys will always have my recommendation! Thank you once again John for for all your help!

Buying a car at this dealership was a great experience compared to the other Acura dealerships we had dealt with. Levi was a friendly, patient and professional salesman. Anna and Noble in the financial department were both efficient and got us out of there in a timely manner. Would definitely recommend this place!

I bought (granted it was a used car) from there. Within 4 months I had to put front brakes on that cost me $700. The car which was a MDX was never certified and obviously brakes never checked. I went in, no one explained the checkpoint inspection. I then got a 2nd charge on my credit card and spent a 1/2 hr just trying to get someone on the phone. Still waiting...

Joe was an excellent sales rep who made the process very simple and stress-free. He was incredibly transparent and honest throughout our time working with him. I would definitely return for my next purchase.

Bunch of incompetent employees took a eternity to pay off my old used car loan and dinged my credit for a late payment, do yourself a favor and stay away from these scammers. They must be paying for all these positive reviews

This was my first time buying an Acura, and Keith Muehl was wonderful. His costumer service is second to none.Thanks Keith !

Simply the best! We got great personal and professional service from our favorite Acura dealership and our salesperson, Kirk. Great vehicle, great salesperson and great follow up service....the best!

Recently purchased my vehicle from this dealership and had the pleasure to work with John Unger. He listened to what I was looking for in a vehicle and made sure I got everything I asked for. He did his best to get me a great deal as well! Will definitely be recommending friends and family to go see John if they’re looking for a vehicle!

Usually I don’t leave reviews. My experience was outstanding. If you want a salesperson who is knowledgeable, friendly and very attentive then ask for James H. Days after the purchase I got a call from him asking how I’m liking the car and if there’s any problems not to hesitate to give him a call. Definitely an A++++++ salesperson.

I went in to purchase an RDX and the entire process was just over an hour (thats including the test drive on their track)! The service was fast, organized, and I got a great deal. I love my new ride and the options for the certified vehicles is second to none.

My husband & I had a great experience working with Micah. He was very patient in that it took us a few months to decide to purchase. We love the MDX and would refer anyone looking to contact Micah for great customer service and a good price.

Thank you Jennifer, Holly, Gerry and the kind gentleman that woked withfinance. Youre a great team and work together very well. You created a win situation for me. I plan to recommend you to my cousin who is also in the market for a new car. Driving the RDX is like floating. I love it.Thanks again!

I took my MDX for an oil change today. ThisIs the first time I went there after my purchase of the vehicle. The service was prompt and satisfactory. The service manager was friendly and professional. Overall I was happy and impressed.

The service department is great. Joe has been super helpful with all my warranty work and everything else I’ve had done in a short time. They have taken care of me and have been very fair. I’m glad to be a customer of this Acura dealership!

Nathan an amazing sales person and Anna was an amazing finance manager who took care of my needs. I love my new RDX!

I had a really good experience when buying a car at this dealership. I did business with James and he was very helpful. The whole experience was fast and all my questions were answered. Highly recommend!!

Bought used car and it was seamless process, like buying great dress. Just fun and stress free. Great job Keith!

One star only because you cant post zero stars, or even negative stars. We put a $1000.00 deposit on a car that we were interested in looking at -- we ultimately decided to NOT buy the car from Acura of Naperville. Cant get our deposit back! We have now been waiting for more than a week for the deposit to be refunded to us after NUMEROUS phone calls, texts and calls to the salesperson (who dropped off the face of the earth once he realized we werent going to buy the car), more calls to the dealership. Weve been transferred, sent to voice mail, transferred, voice mail. Truly a horrible experience. I have to wonder if my partners ethnicity (Mexican), and his use of the Spanish language is not a factor in them refusing to refund the deposit/giving us the run around. Steer clear (pardon the pun).

Great service. Car was not washed after service though.

I test drove a 2018 Honda Accord. My salesman Kirk took his time to explain the process and the the options. The car was in fantastic condition and the warranty was perfect. The staff was pleasant the purchasing process was hassle free and a no pressure experience.

Juan was my salesman today and he was very patient and not pushy at all. He explained everything in detail and sold me a great car at a wonderful price. I highly recommend him

Great experience! I have had many bad experiences in the past when purchasing a car. This was the best one Ive ever had! I would definitely recommend this dealer. Thanks Juan!

Bought a 2011 MDX from James and the car was like new. Great customer service from both James and Micah. Top notch dealership that you can trust. Highly recommend!

Very efficient. Loved the online information sharing

Worse car dealership I have ever dealt with granted it was all over email/phone. I felt they did not care about me as a customer what so ever once they knew they got a sale. The sales rep and finance manager were both informative AND unresponsive when I would send messages or call. They both told me two different things about my title which I still have not received and what feels like pulling teeth from the dealership to get it. My car was delivered on Empty, still dirty on the inside.

Amazing staff, friendly and helpful. I had a nice experience in getting my new automobile. Special thanks to Sales Consultant James Heath top shelf salesperson.

Ricky is a great advisor. He is very professional and polite to work with. A thing that stands out with advantage acura is their business lounge. I find it a perfect place to get my work done while they are serving my car.

Great service. Fast service as well.

Bought my RDX from John Unger and team here. An amazing experience. Excellent no hassle dealership. Will be back to buy my next vehicle here. Highly recommend.

Purchased 2021 RDX, Got the best deal from Levi Morarie. No pressure buy.Smooth process and very friendly staff.

I had a positive car buying experience at Advantage Acura in Naperville. Jerald Tolbert was very knowledgeable and helped me find a car that was a good fit for me. Thanks again, Jerald !

From start to finish my experience was just great! Samantha was just a pleasure to chat with while getting my paperwork together upon dropping my car off. They did a great job of keeping me informed. I actually loved the video from my mechanic regarding the stats on my car. Joe was great to keep me informed. This is a very different dealership than it was a year ago. Loved my experience!

Purchased the 2021 RDX last month. The GM Mark and product specialist Micah were very patient and took their time to ensure I got the perfect fit! Even after I left the lot, Micah remained in contact to provide support with any questions/concerns I may have come across. I did not feel rushed or pressured to purchase which left me feeling more confident that I chose the right vehicle. Great customer service!

Purchased a 2021 RDX from Advantage Acura and everything went smoothly. The sales person (John Unger) took care of my concerns and we negotiated a good deal.Cant say enough positive things about this dealership, their sales staff, and the service they provide.

Very nice and professional sale staffHonest and and sincereI highly recommend

If I could give 0 stars I would worst car buying experience I’ve ever had.

Very happy we took the trip out to Naperville. John was a pleasure to work with. He was very helpful and upfront throughout.If your looking for an Acura, I would highly recommend contacting John Unger at Advantage Acura.

Juan Castelan was terrific. Came and picked me up to facilitate my schedule and did the leg work to find my car at a sister dealership prior to the sale. Everything went off just as promised!

Everyone here is professional, knowledgeable and courteous. Great Acura dealer!

I recently purchased a 2021 TLX and Abe Crumpprovided me with detailed information about the car. Abe was very patient with answering all my questions and concerns. This is my second vehicle purchased through this dealership and I have to say they provide excellent customer service and care. Thank you

Nathan Gonzalez at Acura of Naperville was FANTASTIC! We had such a positive experience with him. It was our first day of testing different cars and he was the perfect balance of knowledge and personable. We would definitely request him in the future.

Had great customer service from Sara!

Typical young man in a black hoodie in the rain. Looking at a 2021 supra.Already made an appointment to see it July 10th. 2021 at 5:15pm. Been emailing this internet rep and she was saying she was excited to help me and blah blah. Literally I was outside for 15 minutes looking at the car. Not one person asked me if I needed help. So I went inside to the front desk and nobody was at the desk. Nobody asked me anything so I looked like a fool. My bank pre approved me for a new car so I decided to go to that dealership (note: never bought a car at a dealership ever) but you know what, not impressed, maybe because I look like a bum with neck tattoos in a hoodie? Whatever the reason it is. I don’t care, horrible experience. Just as I anticipated but I wanted to just test my luck.Never coming here as long as I live.