Horrible experience “working” with Buzz. Confirmation of our tour was sent a month prior to our expected tour date. We spoke with him on multiple occasions expressing our desire to have a planned winery tour and confirmed a pick up time for the reserved date. Today, a day before the confirmed tour date, he lets us know he cancelled the tour because we couldn’t speak with him on the phone while we were traveling across the country. His emails to us while cancelling were extremely unprofessional, offensive and the company seems very disorganized (although we have only spoke with Buzz). We are in a position now where we can’t reschedule with another agency because of the late notice.The reservation was under my husbands name and we are not looking for any more communication from this company.