user
Murrays Auto Repair
1710 S Cumberland St #2620, Morristown, TN 37813, United States
Appearance
Murrays Auto Repair

Comments
W
Review №1

Junior and Wayne are excellent technicians who perform quality work at fair prices. Best repair shop in Morristown.

Da
Review №2

They got the job done very quickly and staff was very friendly and respectful. I would recommend and would go back if I needed more repairs.

An
Review №3

Great people, great mechanics. I d recommend them to any and everyone.

St
Review №4

Went the extra mile to fix my truck. I really appreciate that.

Mi
Review №5

Extremely quick service. Cheapest prices in town

St
Review №6

My truck was towed to Murrays in the middle of night on AAA recommendation. I was hauling a time-sensitive cargo when alternator died. They began working as soon as the shop opened, and I was on the road an hour later. Workmanship was top-notch and price was reasonable. Highly recommend!

Ke
Review №7

Diagnosed, repaired and had car back to me very quickly. Ill be back with all my vehicles.

Ja
Review №8

Not impressed with the ignition switch replacement on my Nissan Frontier. After seeing the high reviews and receiving a personal recommendation to use Murrays, I was pretty disappointed when I picked up my vehicle today (June 5th). The steering wheel lock had become seized and required a new tumbler, which Murrys took the liberty of installing a junkyard part along with a cheap generic aftermarket key set to save cost. For some this would be desirable, but I specifically asked if they could have the OEM keys recoded when I called and dropped the vehicle off on May 18th. I was told that they would have to contract out the programming to a third party but they would take care of it. After 3 weeks and making 2 phone calls for status updates (without any updates given), I was finally called and told to come pick it up. Which was a surprise to me as I had no quote, not description of the replacement parts needed, and no general status updates over the past three weeks despite calling. To make matters worse, when I mentioned that I would have preferred OEM parts and just wasn’t impressed with their repair (which now requires a separate key for the door and ignition - see picture), I was told to be lucky that they did it at all since they had to go to a junk yard and pull the spare part as the OEM parts weren’t available. I called a Nissan parts department and found that part number D87005Z00J is available with 2 new keys that have to be programmed either by the dealer or a locksmith. It was estimated at ~$800 ($286 for parts and $516 for 2 hours of labor) for the dealer to have this done. While more expensive, I would have paid this to have good quality OEM parts installed on my truck. At a minimum, I would have liked to been given the option and not lied to about part availability.While I don’t doubt Murrys has great mechanics, their professionalism was lacking with in my experience. To be honest they just didn’t get the job done right and then tried to pressure me into accepting their work. I don’t appreciate it and feel that this experience needed to be shared.

Do
Review №9

These guys do a great job an prices are fair great people to deal with.

ma
Review №10

My Dad went to this shop today with his 2002 Ford Explorer. Trust me he is not easily impressed but has not stopped talking about how great Murrays auto repair is. Dad lives in Minnesota and said he NEVER went to an auto repair shop that charged less than quoted and his SUV now runs perfect!

Bo
Review №11

My daughter who lives in Knoxville but teaches in Morristown had issues with her car on the way to work, so she called Murrays auto repair in Morristown, they have never met her, didnt know her but treated her like family and for a dad two hours away it meant the world to me. they got her in asap, diagnosed the problem, had to rush order a new alternator for a Subaru so it had to sit there a day but I am telling everyone, if you want it done right at a fair price and most importantly being told the truth this is the place to go. these guys are awesome and honest and that is hard to find these days. thanks guys for taking care of my baby girl.

El
Review №12

The most expensive damn place around, but also the most reliable damn mechanics in the area! haha.Some great guys and good pricing for the quality of work. I have always taken my cars to them for repair and you cant go wrong with these guys! Theyre honest and to the point & theyll get the job done when you need them to.

Ja
Review №13

Has been our family mechanics for years, they have always done myself and rest of my family members right and stood by their work. Have always been very nice and tried to help me when needed. They have always went over our vehicles and called us and told us estimates and have even came to our work place to pick up vehicle to start working on it. Loyal and honest men and Wayne and Jr. will keep my business and I have even bought a car from them and still loving my car and Jr seen how bad I wanted it and didnt have enough saved and he handed me keys and told me here you go, its yours so even reduced price just so I could own my Lincoln and still drives like a dream and have owned it about 4 yrs now and not had one problem with it. Murrays will keep my business as far as Im concerned. Much respect

Je
Review №14

My dad takes everything here, hes always satisfied with the results

Ch
Review №15

We were driving past morristown and were lucky enough to have someone tell us about Murrays. It was Labor day weekend. .. but they were open and got right to work on it. They didnt charge extra fees and had us take it on an extended test drive to be sure everything felt right before we got back on the highway. I have been to plenty of garages and experienced the runaround. No such thing here. They got us in and back on the road as quick as possible. Thanks Murrays.

An
Review №16

Great service! Friendly staff!

Ta
Review №17

Great place they get your car in get it fixed at a fair price and get you back on the road

Bi
Review №18

If you want it fixed right heres the place to go the best around...

Ju
Review №19

Never been there.

ni
Review №20

Driving from NY to Tx our Ford F150 tie rod was broken on Sunday evening and we got stranded at the HWY rest area. After searching for a mechanic and reviewing on Google map, we picked up Murrays Auto Repair and God bless them all we were lucky to have these folks. We called in around @730 am in the morning and lucky enough they were not busy. They have reasonable price, professional saff and really helpful people. In two hours we got back on the road. We are very greatful forever and thank you.

Pa
Review №21

My daughter had some problems with a wheel while travelling past Morristown - she called in to get it checked at Murrays. The guy spent 30 mins checking it out and advised her it was not serious and she could get the repair done later when she got home to Nashville - and then charged her nothing. Great to see someone offering to help in such a way. Go use these guys!

Mi
Review №22

Reasonable with pricing, got me in quick, and did an excellent job of diagnosing and fixing our car!

sl
Review №23

Great mechanics. Fun environment with ppl that know there stuff.

De
Review №24

Honest people Ive had work done here for years friendly & competent mechanics

Ri
Review №25

Did a great job no complaints what so ever.

In
Review №26

Fast and honest service. I wont go anywhere else.

Ja
Review №27

Great place always does a good job for me

Ke
Review №28

Best mechanic in the whole tennTenne

De
Review №29

Always so helpful

De
Review №30

Highly certified trained mechanics

El
Review №31

Great service

Information
2 Photos
31 Comments
4.7 Rating
  • Address:1710 S Cumberland St #2620, Morristown, TN 37813, United States
  • Phone:+1 423-581-3136
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations