Have used this new shop several times now for notarizing and shipping, and Brittany is super friendly and quick at the tasks given. She is the only one in the shop, so thankfully it isnt too busy, but I am grateful they take FedEx (unlike the UPS store nearby) and their prices are equal or better than other local shops too!Update--6 months later and STILL, hands down, the best shop around to ship anything. Brittany is always on-point, fast, and provides great customer service. I feel bad because I take just about any package, including USPS, I can now to ship there since they are convenient and effective. Great service every time.
I recently moved to Montgomery & needed to print some things & I tried a couple of other places & the customer service, atmosphere & equipment was HORRIBLE! I found Postnet while driving around & I will never go to those other locations again! Brittany Green was sooo professional, helpful & nice!!! You guys have an AWESOME EMPLOYEE!!!
Avoid for custom card printing services! Staff are friendly and responsive, but it seems they have no experience or training in using any of their computer software ... even the resident graphic artist. The graphic artist wasnt attentive at all to the clear descriptions I had in my email for what I wanted, and it seems the computer itself may be unable to handle the graphics software requirements.After emailing my images and card descriptions, and feeling very positive about the response I received, I arrived to check on the test prints. They were terrible. The original image had been completely changed - apparently a misunderstanding from the email, but I cant see how someone could interpret it so wildly different. I said nothing about changing my own images.I had a secondary image I wanted on the back of the card, and for some reason the staff stretched the image out of shape and also completely redid the text in the image for no reason. Let me be clear that the image was a jpg format so, to redo the text, the staff had to take it upon themselves to either cut it out from the image and warp it into its new position, or plaster new text on top of it and resave as a new jpg - not at all a simple, trivial mistake. I mentioned this as I watched the staff work with it at the computer, and it was clear they didnt know what aspect ratio was, or how to resize anything to maintain the aspect ratio, and they also kept working with the bad version theyd redone, instead of the original one I wanted.It seems the only print software they know how to use is the standard Windows photo printing interface. If youve ever used this yourself, you know its as simplistic as you can get and not the best software for sizing and placing images exactly where you want them, unless you know what youre doing. The staff did not know what they were doing, even to print the right things on the right sides of the paper. And this was the software they wanted to use to size and place images on paper to create my card. What kind of professional printing service uses the barebones Windows software to print ANYTHING??? This is not creative software! This isnt even appropriate printing software unless youre desperate or want only the most simplistic results. Utterly embarrassing.After several minutes of watching the staff stretch and squeeze my image in one program, fail to print at the right size via Windows print, and then try to open up another program supposedly to edit further (and fail because the computer simply wasnt going to open the program), I decided I could do better at home. I also learned that even though the staff said I could provide the text for the inside of the card and they would pick the font and arrange it for me (as you do when youre a print shop), this is an extra charge of something like $10. I was told that if I wanted to save that extra charge, I needed to format the words and everything myself and save it as an image, so the sum total of their responsibility would be printing images and not messing with text. I was also told that if they had to resize any of the images (like they were trying and failing to do) that was also a charge of $10. What graphic artistry does that entail? Who knows. Resizing images is also par for the course for printing cards, and should be free, along with arranging text. But its not, so YOU need to do all the leg work by making sure your images are the right size for printing ahead of time. Thats right, your jpg on the computer must be sized at 5 inches ahead of time, by yourself, to print on a 5 inch card. Nevermind that the print shop is in the best position to actually control the physical print size and all you should need to do is send a high quality image.Paper choices are run-of-the mill and nothing special. Will never print anything here for any reason.To be clear, I dont blame the staff; they did their best. I blame the owners. Train your people. You let them and your customers down.
The owner was nice and cleared up the issue I had with the employee there. Will do business again.