I had an amazing experience with Felicia as my driver this morning. She was absolutely wonderful and did her job efficiently. I am so glad she was the one sent out of to pick me up. She went out of her way to make sure that I was comfortable and taken care of. Definitely would recommend this service to anyone needing a tow. They went above and beyond to assist me and make this experience less stressful.

On my only off day during the work week, watching our 4 month old is challenging enough—hearing my wife’s car has shut down when it’s as hot as it is in Alabama during the Summer is a shaking my head moment. After finding out we don’t have roadside included on her car’s insurance we had to find something reasonable out of pocket and convenient for the moment. After going through several options we found All About Towing and I’m not gonna lie, I knew I wasn’t gonna call any of the others back because they were able to meet our need financially and extremely quick! I enjoy writing reviews for people that work hard and deserve recognition. Felicia was our helper and she was on time, fast and about the business. We couldn’t have asked for a better experience in such a quick fashion. I highly recommend these guys because of our recent, awesome experience. I hope they can meet your needs as well! Request Felicia if you can, she’s the real deal and a hard worker. Keep grinding my friend—I’ve got your name ready for referrals. 🤟🏽

Never had a bad experience with this business. Drivers are courteous and always ready to help.

My roadside assistance plan connected me with All About Towing, and is was a great 👍🏿 connection! MITCH deserves a pat on the back! He exhibited great professionalism, zeal, and diligence. And as most customers desire to know...was the driver on time? I’m am happy to say YES 👏🏿! He made phone calls 📞 to me to ensure I knew the color of his bright yellow 🟡 tow truck 🛻 and to update me on his ETA, even though my roadside assistance program sent me electronic updates. Great service shoutout to Mitch, who represents the company in a positive way!

We were driving from Indiana to Florida and blew a tire near Montgomery. We were panicked being so far from home with no one to call and didn’t realize we didn’t even have a spare. We got connected to this business through our insurance and they truly went above and beyond to make sure we could have our car back as soon as possible. I wish I knew our tow truck driver’s name but Felicia drove us all over until we could find any tire place that would be open on Sunday. She was truly a blessing

They were awesome, price effective and on time! Mitch was our driver and he helped us out a lot and even made us laugh during our time of crisis! I will definitely be using and refering All About Towing in the future

This towing service was sent to tow our company 18 wheeler and they are one of the most disrespectful and slow people Ive ever seen. The person who answers the phones refuses to give updates as to where the tow driver is or an ETA. Then when you continue to call for updates she just answers and hangs up. We finally got a call after 2 hours stating the driver left Montgomery, AL about 45 minutes prior. He only had to go to the 228mm. Yet we were still waiting 1.5 hours later. The tow driver called said he was at MM 203 and it took him 45 more minutes to arrive. The tow driver arrives and starts hooking up and we let him know we would need him at the repair location which is about 50 miles away. Its not 2 hours later and he says he is still 45 minutes out. Poor service and no punctuality

Had to have my car towed this morning. Arrived on time. The driver was super nice and professional and even allowed me to ride with my vehicle to the repair shop. The price was unbeatable and the service was outstanding. I highly recommend this company for any towing needs!

Super nice to deal with both at crash site and in retrieving my belongings.

We stopped by for breakfast before a doctors appointment, the food was great

My vechile was towed wrong now I have to have the front bushing replaced I have a bmw and was over charged for him to tow my vechile 4 doors down he charged me $187.00 plus now $500 to replace my bushing every bmw has a eye hook and can only be towed that way he dragged it my husband tried to tell him he messed up are vechile and keep threatening us that he would call the police and keep are vechile. Ill never use there service. I have had the biggest wreaker from a different company come out and pretty much get my truck out of a ditch and that company only charged me 135. 00. So dont use this company

Worse service ever I will never use them again very unprofessional by the time they were done my truck was leaking oil where they dropped my truck

Absolutely terrible. Left my vehicle in THE MIDDLE OF THE ROAD for over an hour and when I called they hung up I do not recommend this company they are very disrespectful and I had to get another company to do the job they were supposed to do…

The tow truck guy was so personable and professional...He deserves a raise!However the Towing company had not towed our vehicle to the collision shop in a timely manner, resulting in our having to travel for a long distance to discover the car was not where we were told it would be.

Well they did good a towing, but when I went to pick my vehicle up the radio and other electrical components had been stolen off my truck. This was no big deal to them. I was told by an employee that it was common practice to remove radios to prevent theft. The front office had no knowledge of this practice. The best they could do was say leave a name and number and we will review the video surveillance. This is a place that claims to have a secure lot and is trusted by the state to secure these vehicles. Not very secure.

Mitch was very helpful and reliable on time and just a good person to talk too .... he made sure my car got from point A to point B with no problems, Thankyou sooo much for the service

Very quick to the job works very well on picking up

Very slow.. I understand a lot goes on .. but very slow... Overall Great work..

Great job! Very easy and fast. Operator was very friendly and helpful. Driver had everything we needed and followed all the rules.Great service.

Very good service.

Incredible business used to work for them and would go back in a heart beat nothing but great people there

Great group to deal with! Driver was very experienced in hauling a motorcycle! They were able to get me to a bike shop in time to replace a tire and get back on the road that evening! Thanks again yall! Capt B

Felicia made the this hellacious experience not so bad. She had a positive attitude and was

They told us it would be 40mins but it took them 2 hours to get here

They towed my car to Pep Boys and gave them wrong name. Also, told them not to touch it because was over heating which was not the case.

They where fast with competitive prices. Driver was great

Outstanding service, showed up in less than 30 min. Rocked it! WIll definitely use again

I have used this company before with good results. The service was prompt. The driver actually lived in close proximity to my job. This time l had a different driver. He was prompt, but rude, sarcastic and condescending. Even prior to him loading the car l explained that the battery was the issue as he was rolling the window down. I was asking him why he was doing this as there was just enough juice to get the window up. His reply was, Oh, dont worry about it. Well get it up..... I was worried. Before he loaded the car l also asked him to load my car from the front and not the back, so he could unload into my narrow driveway with the car facing the street. Again he blew me off, chuckling, stating, Oh itll be fine. Well get it straight. Well just turn it around.......What!!???....On the ride home in the cab, in this critical Covid-19 era, he wore NO MASK!!! ..That just made me DOUBLE mask. Entering my neighborhood, hes making snide remarks about the houses. Some dilapidated. When reaching my narrow driveway, he now realized why l wanted to back my car in, so l thought. He asked,Now, why do you need to back in?? My reply is, Because l will need someone to come and look at the car and possibly see if THEY can jump it off. ( I had tried for quite sometime to jump the car before even calling for a tow.) I said to him, You dont listen to your customers very well. I dont know if its because Im women and you dont think I know what lm talking about or what!! He replies, No Maam, it doesnt have thing to do with you being a woman, lm just here to help you. ..... At this point, l can only assume hes an A ..h..le everyday!!! Now he can see my irrigation as he continues to repeat that hes here and to (quote) help me. He unloads my car front first, immediately grabs the jumper cables attached to his tow truck. My car starts immediately...??!!!... Yep, thats right. His plan was to jump the car the whole time!!! What a jerk. He could have done this from the start. No he wanted to collect $80, yep $80.00. What a way to make your Christmas quota; all the while telling me hes here to help me and thanking me for my business. What a joke. I would have happily payed him 1/2 the price just for the jump. Instead l just got Screwed. The only other thing to say is, What goes around, comes back around.I will NEVER use this company again!!!ILL WALK FIRST...!!!

Good people good service

Its a nice place to relax your mind except when youre losing all of your money 💸

The staff was friendly and helpful the technicians were professionals and they were very prompt and accurate on their pricing I would use them again and recommend them

Best towing company ! They towed my car to a dealership in the time i need them to thank you for the speedy tow ♡♡♡

My starter went out in my truck down from my job. I called around and they were the only ones available at 2am. I expected a expensive rate but it was very reasonable and fair. The driver was a pretty cool guy and customer service was great also. I would definitely recommend them.

The driver did not no where he was. They took to long

All About Towing was wonderful! Chris & Justin went way above the call of duty and helped us so much! The guys at the shop checked out our 5th wheel trailer and directed us where to get trailer tires!

They were here fast. Got my car jumped off. Friendly worker.

Young lady was very helpful

Driver (S.Davis) hung up on me while still on the phone trying to give him info. Was rude when he arrived, very impatient, and rolled his eyes when we asked for a receipt!! Not the type of person you want representing your company, not a bit of professionalism. I don’t even want to say thanks for the service I received.

James driver of the Tomater truck #10 was quick, knowledgeable, and highly professional! He helped identify the problem! Ty so much!

Great service

Absolute WORST place to do business with. Not so much the drivers, but the customer service is trash. Charged 1 price one day then wants to charge a completely different price the next day AND the manager who didn’t give her name is very unprofessional and rude. Don’t recommend this place to anyone.

Very nice driver. I would use them again, and I recommend their services to everyone.

I had very good service today. I can not remember what his name was, but he did great service. Said he had just started with the company last week.if the company see this he was the one that came and picked up the 2011 Chevy Cruze.

My experience with this company was wonderful today. I can honestly say this was the friendliest service I have ever received from a towing company. The driver went above and beyond to help me with my vehicle & for this I feel blessed. I would highly recommend this company to anyone needing towing assistance.

I think it was John who towed my vehicle for me. My e-break doesnt work, so I appreciated the care he took in making sure my truck was safely stowed when he unloaded it at my house. I felt safe around him (contrary to an experience I had with a different tow service, Campbells which I would NOT recommend to any woman), he seemed like a nice guy.

I didn’t get the guy’s name but from the time that he arrived until the time he left my experience was amazing. He assured me that I wasn’t the only one stuck in the situation. I went from being very frustrated to being very calm and happy. I am so very thankful for his help and professionalism.I would recommend this company to anyone.

Don’tDon’t use this company very bad inconvenience the tow truck driver smell like alcohol

Awesome towing company. You can count on them for all your towing needs.

Needed help and they came

My experience was wonderful! Daniel was all about his business also very pleasant to be around, and if anything happens to my vehicle in the future I hope they send him out again!

They kept lying about where they were and the ETA‼️ Such poor service I waited for more than 3 hours! I will never be using their service again I’d rather WALK‼️

Good service take pride in they work

Ive worked here for years, Mike and Tina are the best bosses. But you have to work to get respect, do not think that you can come in this company half assed! Work your but off, do your paperwork, and youll make really good money. This is a family work place. You last longer than a year, youre family for life. The owners consider my newborn son as their grandson, and my husband is their best driver. If you are looking for good work, that comes with dignity and a feeling of good will.. This is the place for you!

Professional, punctual, and very kind! Our tow truck driver was Clint and he was very kind. Great company!

This is the best towing service in the South! John is the best employee they have and is always fun, polite, kind and legend has it that he is the hardest working employee. He deserves all the raises and promotions.If you need a tow, this is the place to go!(Request John H. for A+ customer care!)

It was ok i need my receipt

Two years ago I called them to tow my car during the Christmas holidays. I had a bad experience with their employees being rude and not caring. I waited a few hours over the estimated amount and the excuse was they were having a Christmas party that I interrupted. The manager didn’t care about the complaint, and the car was towed eventually so there was no need for me to write a complaint on here...I assumed they were just having a bad holiday season...Fast forward on yesterday I called and spoke with a lady to set an appointment to get my car towed from my old apartment to my home at 7 o clock. I called around 3. At 7 I called to be informed I had no appointment and it would be an hour and a half. I set another appointment for 11:00 the following morning. After calling to confirm around 10 this morning I was told it would be sometime around 11 even though I had an appointment because all of their trucks were out at the moment.Thirty minutes after my appointment the tow truck came. He was really quick, nice and helpful.The employees however are rude, and they know they will not get in any trouble from the manager for talking to customers any way. I work customer service and this is definitely not how you should run a business.Also, someone has commented about people writing bad comments because they don’t want to pay for a tow. I had no problem paying even after the two bad experiences. The only reason I used them the second time is because no other company would pick up the phone that was in town. The next time I will use someone from another city. I don’t mind paying extra to get good service from a company who respects their customers.

Horrible customer service, and nothing but lies. Waited for 2 hours and they said they couldnt find the car although the location given was very precise and even after calling twice, they apparently did not have the right phone number to call back? Definitely call somewhere else!!!!

My husband works for this company and has been for over a month now. He seems to like his job alot. Everyone does what they can to help him stay on track and I could not be happier for him. Thank you mike for giving him the chance to work for your company. I look forward to meeting you and tina. If you need a tow call these guys they will take good care of you.

I wish I could give this place 0 stars. I had a tire go flat a little north of Montgomery on I-65 around 11pm and I was completely by myself and do not know how to change a tire. Thankfully I was only about 30 minutes north of my family so they immediately came out there to wait with me until the tow truck came out. I have Hyundai Roadside Assistance so I called them at 11pm and was given a 90 minute eta. After 100 minutes I call the towing company and they inform me that the tow truck that was coming for me had to go to a car wreck and they would send another one out. After another hour of waiting my mom calls them and they say they are 20 minutes out. Another 20 minutes passed and I receive a call from them asking if I still needed a tow. Unbelievable. They inform me that they will be there in 20 minutes and if I wanted to I can leave my keys in the gas thing and leave the door unlocked. After having waited for over 3 hours I decide to do that because its 3AM. I get a call from the tow truck company 30 minutes later about how they could not find my car so I describe the location again and tell him to please call me back when he gets my car because I am worried about it. I never receive another phone call and just assume he forgot to call me. Surely he would have called if he couldnt find it. The next day Hyundai is closed but I drive by just to be sure my car was dropped off there. It wasnt. So I finally decide to drive by the tow company and its not there either. I go inside to ask about it and the woman I spoke with was incredibly rude and informed me that my car was never picked up because I missed a call from my insurance company which was a complete lie probably to cover their backs. My car was left unlocked with the keys in it on the side of the interstate and no one even called to tell me. This company better be thankful my car was still there or they would have been taken to court. Never ever ever use this company!!! I got physically sick from the stress of dealing with this and it was all over one flat tire.

$1600.00 for tow and store....bunch of crooks!

Your average wait time is 1 1/2 hour. Yet on this day, GEICO screwed up sending my paperwork which caused a 4 hour delay in being towed away. The office staffs customer service is less than desired, so forget friendly service - its cut to the chase and straight to the point. However, the tow truck driver, Daniel, was very pleasant, friendly and helpful. Not sure how many trucks they have, but when we arrived at the mechanic, there was another AAT truck pulling up with another stranded vehicle.

Took a min but got the job done right with towing my vehicles

Very friendly staff

Great Service

I CALLED THEM AT 6:32AM THEY DIDNT COME UNTIL 9:21AM CLAIMED THAT HE WAS COMING IT WAS A BAD WRECK THE DRIVER RANDY WAS VERY NICE. THE BUSINESS ITSELF I WONT WASTE MY TIME AND MONEY CALLING THEM ANGIN IT WAS ONLY SUPPOSED TO TAKE 90 MINUTES FOR THRM TO COME GET ME. THATS LONG ENOUGH TO BE ON THE SIDE OF THE ROAD.

They charged me 65 to go 3 miles and then tried to charge me 125 to go .4 miles. Unprofessional.

Very rude slow and unprofessional. They prices changes dramatically on each call and they have 0 empathy to even the situations they cause themselves. Definitely deserves no stars.

Sat on the road side for 4hrs waiting and decided to call another company. Not very professional or they are doing well enough that they can do people that was

The people who answer the phones couldnt be any more rude.

They gave good service in a very good time of need

You’re better off pushing your vehicle where it needs to go before you call this place

My first experience with this company left a lot to be desired. Customer service being one of those things. The next time I needed a tow, I called Jacobs Towing and I would highly recommend them as an alternative.

All About Towing is the company but what made my towing experience above satisfactory was the tow driver that goes by the name of Kennon...The untimate professional...obviously knows what hes doing and I would highly recommend using the company just make sure to ask for this guy

90 minute eta turned into 4 hours and 15 minutes. was on my through montgomery on vacation. Had children in the car. Luckily a friend lived an hour away who was able to come get my family while i waited endlessly in the car. the dispatcher was unhelpful and unsympathetic. Driver told me he was on his way then when i called an hour later told me that he was going to be another hour. He seemed annoyed that my car was black. when he showed up he complained about his night. Once we got the car loaded up he and i had a good talk but the whole experience was horrific. He said that I should have told the dispatcher that i had kids in the car and they would have come sooner......i told them twice i had a baby in the car with me. This towing company sucks. The car repair shop rolled their eyes the next day when I told them which company left me stranded and they said that they have a terrible reputation around Montgomery.

Very bad experience poor customer service and I wouldn’t never use them even if they were the last people in Montgomery Al

Last night my husband had a blow out on the interstate approximately 50 miles outside of his destination. I contacted my insurance company to verify our benefits and they contacted the tow company. My husband contacted me and informed me that he had assistance. I checked the status from the alert and it said driver arrived. I assumed it was the tow driver. I received a call from the driver with All About Towing and Hauling. Instantly he was very rude and had an issue with the pick up location being outside of Montgomery, AL as if he was not aware that he would be travelling outside of the county and was not being compensated to do so. Then he told me it may cost more since it wasnt local... which was a lie according to my insurance benefits.I was confused because I thought he was already onsite and communicated that to him. He said he was not there and asked if I wanted to cancel the tow. I advised that I needed to talk to my husband first to make sure that the tow services were not needed. No sooner than ending the call with him, I received a phone call from a woman asking if I wanted to cancel the tow. I explained everything to her and requested that she cancel the tow. It was obvious to me that the tow driver did not want to do his job and was going to try to get extra money. She offered to send out another driver. I declined...Im giving this company 1 star because of the driver who was too rude, lazy, and dishonest to do his job. 5 stars goes to the good samaritan that owns a plumbing company in Tennessee that happened to be passing through and helped my husband. There are still good people out there and I suggests All About Towing and Hauling hire some!

Watch out for these crooks. They charged my pregnant wife 150 bucks for a 25min. drive. Took a completely different route telling her he couldnt make it through the toll yet took a route 14miles around a straight shot just to rack up mileage. Next day we found out the driver only turned in 100 bucks and pocketed 50 as a tip. Also spoke with the owner and nothing happened about it. Not a refund or anything to fix the issue. Stay farrrr away

Unknowledgeable, unprofessional. and extremely rude dispatch staff. Waited over 3 hours and they could care less. My motor club canceled them and new service arrived in less than 30 minutes. I pray my motor club cancel their contract. And for the record, I give them a 0 star!

I got my truck stuck in a ditch at a very awkward and steep angle. The gentlemen that came called for advice, sent pictures to describe the situation and very astutely were able to extract the vehicle with no damage whatsoever.They were just a few minutes after their estimate which was probably because of the remote and hard to find area.Justin and Shane were amazing and kept me calm during an extremely stressful situation.You guys really bailed me out and I thank God for both of you.If I or anyone I know needs towing in the area these are the guys I’m calling. Your card never leaves my wallet.Thank you for all you do!Sincerely and appreciatedly, Roger

Great people

Would highly recommend NOT using this company. Ever changing arrival times. One hour turned to two plus.

Great group of people

Super friendly associate helped me.He was timely & very nice.

They were very very rude to me and told me to go and stick something where the sun dont shine. I wish I could rate negative five stars

Driver was very professional, knowledgeable and courteous.

They stole my car!!!! They made me pay for it to get it back!!!!! THESE ARE A BUNCH OF CROOKS RUNNING A SCAM!!!! THEY ARE ALSO ON DRUGS AND DON’T MIND SHOWING IT THEY ARE RUDE AND UNPROFESSIONAL AND I WILL NEVER USE ALL ABOUT TOWING AGAIN!!!!!

HORRIBLE !!!!!Was quoted 90 min. 4 hours later usaa got us a different company out within 20 minutes !! I understand things happen but this is insane !!

I have used All About Towing twice in the last two years and the same guy was sent on both occasions. He was so professional and courteous as well as very conscientious about the handling of my car that I wanted to take the time and thank him (Clint) and AAT for a job well done!!!!

For one thing they said they would be there to tow my car in an hour. They took two, they told me to leave my car and put my keys in a safe place. In which I did (under the tire) when the driver finally called to come tow my car he had an attitude. Ok so back to the tow, my car wasn’t drivable so I had no reason to go in it neither did he. When I finally go in my car I seen he stole 2 bottles of dolce and gabbana colognes and $40. I call up there to tell that what had happen and they tell me that my car isn’t in their system that it was towed. I gave them my insurance company name and they lied and said they didn’t take my insurance, so I had to go up there and show them the text showing them that my car was towed by them (still wasn’t in their system the driver never closed it out).His number was included in the text that had the company’s info on it. They found out who the driver was and instantly started taking up for him. Telling me I’m lying, and that he would never do that. I then asked why didn’t he close out the tow or they can’t find it in the system if he didn’t do anything wrong. Then they switch the whole story up saying it’s my fault that I left something in my car (that he had no business in) and since it happened over 5 days ago they couldn’t do nothing about it.

Good people working for the company

Awsom people

I have been working with All About Towing on a very sensitive situation after a vehicle fire. They have been very considerate and helpful throughout the process thus far and continue to provide excellent service.

They took my claim from my insurance company to tow my car for me.... then called them back and said they couldn’t do it!!! Don’t say your open 24/7 if you can’t honor that!!!!!

Attitude shifted when I chose to call back due to the wait time. And the representative “hung up in my face” when I stated I would call back

Website needs prices

Horrible customer service the have conflicting information about time of arrival and when they make a mistake they are loud and unprofessional..waited almost 2 hours for a tow..

You couldnt ask for a better company. We go above and beyond the call of duty. The ones that are mad at us are the ones who didnt want to pay or didnt understand that sometimes things happen and you cant pop right up.

Very high prices and then change price the next time we called.

1 star is way to high for this company. Be extremely cautious using these folks. BEWARE BEWARE BEWARE!