So I was on a 13 hour road trip going from Florida to Texas, and as one would do during their drive, I couldnβt help but notice my unsightly nails as they were directly in front of me as I steered the steering wheel. I decided that before I check in my hotel, I get my nails done π . I checked in and shortly after, I was appointed to Melissa. She treated me very well and listened to what I wanted :) and she did just that. She was very skilled in what she did and my nails look fabulous! I wanted a design on my nails and she asked another nail designer to draw the smiley face. Gel nails are pretty pricey but it was worth the experience and how my nails looked! There are some nail salons that I have been to where the nails are crooked and the polish is not evenly distributed. I am extremely pleased with the service and my nails! If I ever find myself in Mobile, this would be my go to!
Very professional, clean, and awesome manicures and pedicures! They have great customer service and you can earn points to get discounts on services the more you come. They stay busy so itβs important to make an appointment but they always have a lot of times available. I recently had a gel pedicure and within a week the color changed (possibly from the sun) and they were more than happy to change the polish for free when I came back a few days later. Itβs a little bit more expensive than other places but the customer service and experience is absolutely worth it!
I think I have found my forever home. The staff is amazing, the shop is clean, and I have yet to have a bad experience.
I LOVE this place! Im from Indiana on my way to Gulf Shores and needed my nails done. I googled a nail salon on my route and this one popped up. I called two weeks in advance and made an appointment for Mani/pedis and when I tell you this experience was WONDERFUL, I do mean fantastic. Top notch professionalism, kindness and even had a mimosa to pass the time. 100% recommend this place to anyone and everyone!
I had the best experience here. The technicians are so meticulous, and I did not feel rushed in/out. Do yourself a favor, and make an appointment. Making an appointment ensures you donβt have to wait, and simply adds to the relaxation of your experience. I will most certainly be coming back. I have nothing but positive things to say.
I came out with a new set of feet. Everyone was so friendly and the atmosphere was very calming.
The atmosphere is the best! Amy Le is very sweet and the BEST at what she does!!!! She makes your eyebrows look AMAZING!!!
This was an incredibly poor experience with customer service. I stopped in on a very slow Wednesday night as an out-of-towner, returning to New York the next morning. There was an hour before closing and the salon was mostly empty. I showed the girl my unpolished/natural nails (aka minimum prep required) and asked about a manicure. She smirked at me and said they wouldnt see anyone else that evening, despite the sign on the door saying there was still an hour remaining and walk-ins were welcome. I asked again, explaining that I was going to be flying out the next morning and she just smirked again and said they wouldnt see me and I could leave. As I left, I noticed that they turned the Open sign off. I cannot believe this. Hours posted exist for a reason, and this kind of poor experience in New York would shut a salon down very quickly. I guess Alabama doesnt have enough high-quality competition, and can support this kind of nonsense from customer-supported dollars.
Very friendly techs. Plus, its clean and relaxing.
My first time and I can say Id do it again! Very relaxing and professional! ππ½
I love Charm Nail Lounge!! My tech, Segonya, is the best! She is not only great at her craft, but she is nice and talking to her feels like Iβm talking to one of my good friends.
My favorite salon of all time! Everyone is so amazing and friendly and my nails look amazing. Thank you Charm for the wine and dine. Would recommend everyone to come support this business. They also do eyelashes, eyebrows, and the works. Thanks for the exceptional service and care.
Iβve recommended this place to several people. They list their hours till 7pm. But DO NOT go there after 5:30 pm. This is the second time that they rejected customers between 5:30 and 6:15 when they werenβt even busy. If you list your hours till 7, you plan on taking customers till 7. Otherwise, put it in your ad that you donβt take customers after 5:30. An out-of-town guest was dropped off there by a friend going thst way and I was to pick her up at 7 after feeding and bathing her two year old. They wouldnβt take her because they said it was too late. She arrived at 6:05. Sheβs now walking the two miles back. I would never recommend these yo-yos again!
2nd visit will definitely make a 3rd
Wonderful....everyone there is very friendly and my nails look mar vu lus.
The salon is amazing. Melissa always does a fabulous job on my nails. You can see in her work that she is very passionate about what she does. I had a chance to meet Amy. I absolutely love her! I have never had individual lashes done....well let me just say, βIβm addictedβ! She did an amazing job. They look so natural. She was professional and very informative when explaining my options. π
Amy is super professional and she has a calming spirit. My Eyebrows look Fantastic! I opted for the second visit to get a touch up! It sealed the deal!
Excellent service! Grace is my favorite person ever!
Very pleased!! Great customer service and amazing experience. My nail tech did an incredible job and my toenails are very happy now! She helped fix a mistake another nail salon made on my nails and made them look so nice!! Definitely coming back here and would recommend this place to anyone :)
It was clean and very friendly, my tech was super nice. She told me shes been doing this for 4 yrs. I am not sure by my nails it was accurate. They got me through a few weeks, but honestly this place was pricey for what I got.
Always the most attentive pedicure technicians. LINDA and Ashley N are favs.
From the greeting at the door to the walk out the door was warm. The setting & music was very relaxing. Amy did an amazing job on my eyelash extensions as well as my brows. She also educated me on how to care for them. I was so comfortable ive already scheduled to go back in two weeks for a touch up.
Beautiful new lounge with great atmosphere. Love this place and all of the staff. I go here for nail services, pedicures, facials, waxing and lash tint. I highly recommend for all. Also, Amy is bomb on brows!
I came in to get me and the brides nails done. We were greeted by a cheerful receptionist. We were seated right away, offered beverages and enjoyed our time there. The technicians delivered exactly what we asked for. ππ½
Best salon around! Went in to have SNS done. Skyler done a fantastic job! The best set of nails Iβve had. Not to mention the atmosphere is so relaxing and everyone around has a positive attitude. My new go to! Thanks Charm Nail Lounge for a relaxing and refreshing experience!
Came in on a Wednesday early afternoon. Haleigh was my technician. It was slow at this time so I was seated right away. Had SNS with a chrome finish. It only took an hour to complete. The atmosphere and decor is very nice. Iβm probably going to make this salon my. GoTo. Thanks yβall, Iβm happy!
Nick ALWAYS does an exceptional job! My nails are never anything short of perfect. His attention to detail is something to be sought after. Iβm a forever customer of Charm Nail Lounge.
At Charm itβs truly an amazing experience I never have to wait. They are very professional and polite. Keep up the good work!
Amazing even though I came a bit late in the evening I got an amazing pedi from Linda she made me feel like i was her only priority and took her time and got rid of some pesky ingrown nail i am just traveling through but I was made to feel like family
Fantastic service. I have never waited longer than 5 minutes and they do a great job. Very nice and clean!
Amy did an amazing job on my individual lashes. Would highly recommend her. She made sure I was comfortable during the entire process. I even fell asleep. π
Professional atmosphere and nails always coming out just like I want! Recommends this place to anyone who is looking for great experience.
Their foot massages are the bomb, but Ive gone to other nail salons that have done my nails way better...
Love the food great service and the food is magically delicious
Amazing service!
Salon/spa feel. More than just nail salon.
This place is so nicely decorated and i loved all the color options! i got the sns nails and the technician anna did them so nicely! it was a very quick wait and the ladies there are so nice. i will definitely be coming back soon!
I looooove this place. Tori their receptionist always greets you with a smile. The ambiance, the atmosphere, the customer service by far the best. Shariece pedicures are like little pieces of heaven. The best leg and foot massages ever. Ashleys ombre nails are wonderful. A midtown hidden jewel. They have a smorgasbord of beautiful tones and color selections lined up beautifully to greet you when you walk in. Thanks Nick. Thanks Amy.π
Best walk in place to get your nails done. Everyone is very nice.
Always pleasant staff and service...Sharie & Roth excellent customer service very friendly and professional.
Very nice atmosphere and friendly staff.
Great staff. Great nail products.
New convenient place for beauty! Highly impressed and will be back.
The space is amazing, and so are the people.iβve found My new place.
Wouldnt go any other place!!
The salon is bright and new and the staff is very attentive
Awesome
π
Customer service and quality of work is OUTSTANDING!
Incredible place! I will definitely be back!!
Very understaffed on a Saturday. We waited an hour and still had not been received services.
Service is great!
Skylar is the best!
Great place!
Love it
Lovely, new place
Awesome nail Lounge!!!!β€β€β€β€