These guys were more than amazing! they stayed extra into the night just to finish the job for me and my family I can’t tell them how much I appreciate it. I would recommend this company 100 times over. I haven’t had good service like that in a long time it was quite refreshing 👍🏼☺️

The tech arrived ahead of schedule. He had a good attitude.The reason for my call was taken care of and when he left the AC was back on.

Showed up on time and fixed the problem quickly with recommendations on how to keep it from happening again. I will absolutely use this service again!

Great job done, friendly, helpful & all around great service! I would recommend to anyone!

Quick service, very professional, cleaned up after themselves and taught me along the way.

Charles is a wonderful service professional. He has always met my lofty concerns and needs. I truly could not say enough good things about him or pro heating and cooling. Truly professional. Thanks Charles . -Mr workman

My husband and I have worked with Charles and the team from Pro Cooling and Heating a handful of times now. Time and time again, the value and specialty service provided has been top notch. We have a handful of properties and we use these guys for every one of them. Recommend to all who enjoy cold ac at a reasonable price.

Fast and efficient. Friendly and knowledgeable. Charles found the problem and had us up and running in minutes! I’m always satisfied with their service

Charles has seen us through the installation and maintenance of our unit for 3 years. He worked with us to educate us on the best unit for our home, payment options, and provides maintenance services to ensure it is running well. If we have an issue he comes out ASAP (no waiting in the hot house for days). I would highly recommend him!

Charles was great, answers all my questions. Very respectful. I hope he comes back next time. Great guy. Great service.

Pro Cooling and Heating was very knowledgeable and professional. They repaired my furnace, and didnt over charge for a simple fix. Will call again for my next service.

Couldnt be happier with the service and attention to detail. Communication with the customer is top-notch!They quoted a price and stuck to it even when they found a problem different than the problem they originally suspected.

Excellent job! Roman was very professional and did an excellent job replacing duct work in our attic. Showed up as promised and completed work in a timely manner. Will definitely use for all our A/C needs.

I have called Charles with Pro Cooling and Heating Services for about a year now for all my Heating & A/C issues that I have had with my personal home as well as my rental houses. He has always came to my rescue the SAME DAY! He is fast, friendly, knowledgeable and trustworthy. He quickly troubleshoots the issue and fixes the problem. I highly recommend him for all your heating & a/c repairs.

We’ve used Pro Cooling and Heating before for a system replacement because they had great prices and quick service. Just called them out today for a service call on an older unit and Roman was able to troubleshoot our issues quickly and fixed the problem within a few minutes. Signed up for their maintenance plan too so they’ll keep my units running smoothly all year long.

The gentleman that worked on our AC unit was very respectful, friendly, efficient and fast. The pricing is just as great as the service. I highly recommend this company to everyone. I’m a customer for life. 🙏🏿👍🏿

Courteous, honest, prompt are just three words to describe this company. We are here in town to get my parent’s house on the market and our air conditioner broke. This company has been amazing. And thanks to our technician Charlie! He was awesome! We now have air up and running!

They earn your business very competitive price and very professional

Charles came out to troubleshoot our AC and he was available, friendly and very professional. Highly recommend him.

Great customer service and good prices. I signed up for the yearly maintenance contract. Charles was very courteous. I will be recommending yall to all my family and friends. Thanks

Absolutely loved the professional and friendly service Roman provided. He was very punctual with the appointment time that was told to me and he also explained what he was doing to the heater. I would definitely recommend this Pro Cooling and Heating to my family and friends.

Very professional and quick! I called at 8am and Roman was at my house by 10am. My AC was fixed in less than an hour and I couldnt be happier with the service. Very reasonable pricing as well!

Invited Pro Cooling and Heating to give an estimate on replacing two 17 year old Carrier units. Charles was excellent, offered excellent equipment (Lennox, top tier trouble free heat pumps according to Consumer Reports). The big weapon they had - 0% financing for 60 months on well qualified purchasers - was a big draw. If you buy a replacement from them, be sure to ask about rebates. There was a potential $450 rebate on each system that we had not discussed until I brought it up. We ended up going a different direction, but only due to a personal financial change that made the financing question less important. Charles also offered just the right amount of followup - called regularly, but not so much as to be a real aggravation. Highly recommended.

I love how fast they are to get here they say 1 time and they show up way earlier for me and that is great Roman and Charles are the best guys I would trust them in my home if I wasnt here they are the only ones that I ever want to be in my home

They show up, on time and get the job done right. Not a bad business strategy!

Great customer service (A+). I promise you won’t find a company with better customer service who can help you with any ac/heat problem. Charles is honest and his prices are fair. Do yourself a favor and call this guy if you are having any problems with your heating or air!

Calling on an A/C Company is never a good time for anyone; however, when calling Pro Cooling and Heating, we knew we were in good hands. Within 45 minutes of calling, the owner showed up to inspect the unit and give suggestions. After deciding to replace the entire system, he and his team came back a few days later, and spent all day replacing it in the blistering heat. I will 100% be referring anyone who needs assistance to this company. Best customer service I have experienced in a very long time.

I have used Pro Cooling and Heating Services twice and have been very pleased with their quick service, professional manner and ability to diagnose my problem. Roman Naramore determined the problem, ordered the part and installed the part in 2 days. Highly recommend!

Roman is very professional and helpful. He goes above and beyond the call of duty. He is also very helppful.

When someone goes above and beyond I love to spread the word. My fridge/freezer was slowly going out so I made a first available appointment with Charles at Pro Cooling and Heating Services for the next day. I got a call a couple hours later and a technician finished early and could fit me in. Well that was wonderful because I noticed my AC Unit was not cooling as well (I had been out of town). James was here in 15 mins and immediately new my compressor was bad on my A/C, he showed and explained to me the problem and fixed it in 10 mins. My house was cool in 20. My fridge however was done for, it was time for a new one. I was only charged for the compressor for my A/C in which they charged me less than I found it online. Great company, quick and polite service, better than fair pricing.

I moved back here to mobile from Arkansas I had contacted several contractors for gas and heat but I was blessed to contact Pro cooling and heating services and I thank God for having Charles and Roman to complete the job for a reasonable price. I thank you and i recommend this company!

Placed request for service. They called back within 15 minutes,showed up 10 minutes at our door. Cool air in 30 minutes. Very impressed.

Came out for a fill up on refrigerant which seems easy enough but no one wanted to come out for a simple job. They came out the next morning and completed the work quickly and efficiently.

Charles and his crew were patient and awesome. Very professional and efficient. Great job.

Very professional and knowledgeable! Very helpful in explaining the problem and solution to me.Came as soon as he could and had our problem fixed in less than an hour.So glad we called them!!!

Charles was absolutely awesome. I got the best sleep I’ve had in while thanks to his great work & he was very generous guy also!

PROFESSIONAL BEST DEAL IN TOWN. He replaced my outside unit and did it quickly and quoted me a better deal than anyone else in the area

Our AC has been out since Christmas and we have been miserable. My husband called Pro Cooling and Heating Services and Roman Naramore came out and saved us! He was extremely nice and professional, took his time and explained everything to me. He found the problem right away and within minutes cool air was circulating through our house once again. We also opted for the maintenance plan, so we have assurance that our AC unit will be looked after and monitored so it doesnt go out on us again. We will be able to live and sleep comfortably again tonight. Thank you Roman!

My contact with this company added the old meaning of service back into my vocabulary. They were willing to work with me in scheduling, financing, and in general just keeping me informed on the status of the requested work. I appreciated being treated as a person with an issue that needed resolving, and being understood as to what was most needed in this landlord/tenent situation. Many thanks for assesing the problem, offering me alternative means to correct, and then installing a unit that met my criteria.

Charles and Steve came out and fixed my mini split unit in my barn after months of trying to get an AC reparir persons to come out. He fixed the machine in less than a day and had us up and running. Charles and Steve are very knowledgable and professional. Very curtious and kind. Prices reasonable and did not change after finishing. I would highly recommend Charles and Steve and this company to anyone. I will be looking to them to do work in my main house in the near future. Great job!

These guys are quick and simple. Roman did a great job for a reasonable price!

Well, I would first like to thank Mr. Roman Naramore again for being soo very prompt, PROFESSIONAL & thorough with my A/C repair on 4/29/19!!I mean, I didnt have an appointment with this company but, when I called their number Mr. Naramore answered my call and wasted NO TIME in arranging to meet with me THAT SAME DAY!!! He quickly made his way out to our home and begin to diagnose the problem/problems with our unit! Needless to say he found that the A/C Technician that had originally install our unit just a couple of months ago added TOO MUCH freon and the intake vent housing up in the attic had TOTALLY come loose from that unit!! So, after quickly draining some of the freon out of the A/C unit, he then went up in the attic to reattach the intake vent. Now, our unit is about to FREEZE us to DEATH up in here!!! 😄 But seriously though, this GUY was SUPERB and I hope this review finds its way across his bosss phone or computer screen!!! Once again, THANK YOU SOO MUCH Mr. Naramore and Pro Cooling and Heating Services, LLC!!!🙂👌👍👏👏👏💯

Great service and Roman Naramore was very professional and did a excellent job.

Great service. They fixed a problem 2 other ac companies couldn’t. Finally got me cooled off. Thanks!

I am extremely happy with the service provided by Charles and his team. They listened to concerns we had with an air conditioning system of a house we had just purchased. They diagnosed the problems and presented us with multiple options to resolve the issues with multiple price points to let us choose what best fit our budget. They got all our issues resolved and our AC is working better than it did when it was first installed.

Roman and Justin very professional in and about their work.I was more than satisfied.

Always professional and prompt. Good communication.

The technician was honest and all around great

Great customer service, and very professional! I was very much pleased with the service!

It is great

Very well knowledgeable Im very polite