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Quality Tune Up Car Care Center 23
92 Serra Way, Milpitas, CA 95035, United States
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Quality Tune Up Car Care Center 23

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is
Review №1

So my car turned off right next door at foster freeze, and I went next door to Quality Car Car Center they did a quick check on my battery and alternator. They turned my car on every stayed on determined that my alternator had a low charge and did not charge me. Honest guys working there. Definitely bringing my car back for any service I need, and I need a tune up soon and back brakes. Thank you fellas appreciate you guys.

An
Review №2

I went in for routine maintenance and a tire rotation on my car and I was very pleased with the entire process. They have a team of professionals who are very knowledgeable. They were even able to accommodate me with maintenance that “can only be done by the dealer.” They walked me through the entire process to ensure that I knew what I was getting. It ended up costing me a third of what I would of paid at the dealer. In addition to this, the owner is very friendly and nurturing. He checked up on me to make sure that everything was running as intended. I’m originally from the east coast and I highly recommend this place to anyone who’s new to the area and is looking for an honest shop to bring their car. I will definitely be coming back!!!

Mi
Review №3

Very helpful and polite. Made engine repair and additional door repair . Had vehicle towed in and they responded to make repairs same day. We use this shop for all our vehicle maintenance and needed repairs.

K
Review №4

Excellent customer service. The staff was very timely, extremely friendly and really made you feel like family rather than just a customer, a model that all businesses should follow. They’ve definitely earned my business as a return customer!

Ky
Review №5

Great, honest, and friendly staff. Finished up the services I requested quickly with no issues.

Ro
Review №6

Great service!! Gentleman was very nice, i drove over a curb and had a very load noice coming from underneath my car. He helped me out and didnt even charge me. Very reliable. They definitely have a new customer!!

sa
Review №7

Excellent customer service; i had a coupon for an oil change, which they honored, and when i asked about getting a smog check, they applied a promotional discount which was available online. i wasn’t aware of this promotion, so i am glad that they mentioned it and applied it to my overall bill. also, as a woman, i didn’t feel that i was being taken advantage of. i highly recommend this location for oil changes, smog checks, and any other service they provide.

Ro
Review №8

I never have to wait long, the team at Quality always greets me with a big smile and well wishes. I went in for smog test this time and was concerned about air level in my tires and they were happy to assist in checking all tires and filling to specs. at no charge.I always use Quality for my vehical services. Thanks guys!

Co
Review №9

I needed to get my car through a smog check. After reading the reviews, I was convinced this place provided good service and they were right. Theyre really friendly with amazing service.I was greeted by Joe at the door. I immediately knew he was a cool guy. I came late in the afternoon, so I wasnt sure if theyd take my car, but they did. He kept me well inform of their policies as well. And it took them only about 15 minutes to do everything (Dude, wow). I came for only smog services, but Im thinking about bringing my car back for other car services in the future. Ill definitely spread the word!- Tim

Bo
Review №10

We have been going to Quality TuneUp in Milpitas for many years. Zach, although retired (well deserved!) has passed on the same honest, friendly and professional business method to the whole crew.

Ra
Review №11

Great for STAR certified SMOG check... they offer coupons on their website.I was there on a weekday, just before noon and I was out in less than 45 minutes

Ka
Review №12

Ive used Quality in the past and continue to use their service because of their excellent customer service. They are fast all the while providing Quality service.

Co
Review №13

Joey and John are so awesome!!! I drove to California on travel nurse assignment. My car started giving me trouble as soon as I arrived. I’m so thankful for these gentlemen!!! They were both honest and informative. My car is currently working great!! I will be forever thankful for their kindness and for helping with my car.

D
Review №14

My go to auto repair. Honest reliable. Cost effective. They stand behind their work 500%!!!

Ka
Review №15

Very friendly service at a reasonable price. They will do the oil change while you wait. I will recommend this shop to everyone.

Re
Review №16

Joe and the team was excellent!! I called early in the morning on a Saturday to see if they had availability to service my brakes. In the end I needed all of my rotors and brakes replaced along with an oil change. They did a great job, provided great customer service and they were efficient. I will definitely return in the future.

pe
Review №17

I have been a costumer for years of this place, mechanics are great but unfortunately at this time the desk job is poor

Cy
Review №18

Good and fast, very helpful. Will take my car there again for other services. Will recommend to friends and family

Ap
Review №19

The stuff was very friendly,the service was fast, the price is responsible.Thank you for taking of my car.

Th
Review №20

Staff was friendly and professional. Quick efficient service. I recommend Quality Tune Up.

Wa
Review №21

They finished it on time and they did the most thorough check that I have seen so far along with the oil change.

La
Review №22

Friendly and prompt on getting the job done also provided advise of other services that would be recommended without being pushing, as I have experienced with other repair shops they are the best

An
Review №23

Very great customer service. Although I moved away, I called to ask the history of my car when did exactly i did my tune up and everything. They still provided me with detailed information about my car. It was great they care!

Da
Review №24

The guys there did an excellent job they even stayed after hours! I suggest everyone go there its definitely worth it! Very friendly and great customer service, answered every question i had.

Ha
Review №25

I was very impressed with the service from beginning to end. They allow us to view our vehicle via our cell phones while it was being serviced.

Mo
Review №26

Outstanding service even though we had a glitch. The team corrected issue quickly and professionally.

Ph
Review №27

This is the only place where I take my cars. They are very professional and the services are always completed in a timely manner. All associates are very knowledgeable and if something is needed they will let you know what it is and why your car needs that without trying to push you to do everything. Good pricing and friendly staff. Will always have my business!

Ga
Review №28

Harpreet and his friends were simply awesome. They were very friendly and knowledgeable. I had a great experience getting my car serviced. Better than I have had with authorized dealers.

Da
Review №29

Great overall experience. Joe was really helpful and will continue to be a customer.

Ja
Review №30

Great service, attention to detail. The mechanic listened to what I wanted. I got a estimate, and payed less than estimated. I will return for my automotive needs.

Ma
Review №31

I always love taking my car to this place. Great people and team. They are quick and friendly. I usually let my friends and family know about this place all the time because they are always helpful.

Fe
Review №32

Repaired leaking coolant issue. Finished same day I brought it in. Works well

pr
Review №33

Was told about the overall health of my car in addition to the oil change I wanted. No wait. Service was quick. Would recommend!

Ma
Review №34

I always enjoy chatting with Zack and his sons. Its a family business. They always tell it to me straight up. I feel comfortable and confident taking our cars there. Ive been their customer for more than 20 years! --Mark G.

MR
Review №35

Joey on the front is chill he’s very direct with you. His team of mechanics have a good sense of humor. Nonetheless they get the job done. I’d come back.

Sa
Review №36

These folks are fantastic! I keep coming back- both for the small stuff like engine change and for bigger services. Really excellent customer service and value!

Re
Review №37

Thanks for all your help Joe! I will continue to service my car at this location. You and your team provided excellent care for my vehicle because of you and your team, I’m not stranded or forced to take public transportation. So happy I brought my car to you guys.

Ka
Review №38

I’ve been coming to Quality Tune-Up for a few years now and I’m always happy with the service. Joey is helpful, thorough, and professional. They’re also very friendly!

Mo
Review №39

Excellent service Joe, Keep up the Muy Bueno Trabaho Wuey🍻 Thank you for taking care of my AC....

Ay
Review №40

Great shop! We went in for a tire rotation and also had to jump start our second car, which Joey did as a favor to help us out! Wonderful service will definitely be a repeat customer.

Ra
Review №41

Brought my Ford Explorer in today on 10/16. I was serviced by their employee JOE.M - He was professional and really took the time to explain and break down the issues I was dealing with and even showed me under the car as he explained which was awesome for not knowing so much about cars myself. Over all the inspection was very affordable. They are good at working with you on prioritizing the things you can start repairing. Totally recommend!

Ti
Review №42

Great customer service. Was out quickly.

Tu
Review №43

Excellent service to get the job done well within time they told you. Thank you !

Al
Review №44

Friendly and knowledgeable folks with very good diagnostic and repair skills.

Ri
Review №45

Had a great experience. Joey provided excellent customer service! Under promised and over delivered! Highly recommended and will definitely come back!!

Ri
Review №46

Very fast. Pleasant staff. Will use again.

re
Review №47

Rude!Unprofessional!Over priced!Every time I have gone for the same oil change the price changes

Sr
Review №48

Awesome people! I went in for oil change and mentioned about my front my bumper cover which was ripped halfway and hanging. They helped to fix it quickly by tying it up with the bumper - gives enough time for me to take it to the dealer to get the replaced part. Thank you so much!!

An
Review №49

Always a pleasure having my car serviced @ Quality Tune Up! Great customer service and always very informative!!!

Aj
Review №50

Fast & friendly service . Thanks Billy and his crew.

Ti
Review №51

Joel and the teams customer service is great. I just walked in for an oil change for my cars. I appreciate their help.

mi
Review №52

I feel like the management went out of their way to make sure everything was to my satisfaction. Explained everything.

An
Review №53

I have been using them for 30 yrs they are always caring

Sc
Review №54

The employees communicated well and were knowledgeable in diagnosis and repairs on my vehicle. They were a pleasure to deal with and I would recommend their services to anyone.

to
Review №55

They value your time even they are very busy and shorthanded.

Ja
Review №56

Quick, thorough, price good, freindly

Mi
Review №57

The service was fast and affordable.

Pa
Review №58

Very fast service and also Joey, acknowledged me of other problems with my car which was extremely helpful and gave me a good reasonable quote for all of my expenses excellent service with Joey highly recommend him to fix your car troubles !

CJ
Review №59

Quick and great service.

Jo
Review №60

Joe was awesome and trustworthy with his repair and attitude. I would recommend this business and person if your looking for good quality work.

Mi
Review №61

Joey the Service Manager stayed late on a Saturday night to make sure I got my car back so I could get to work the next morning. Definitely went above and beyond for customer service.

Ow
Review №62

Came in for a smog check on my 2002 RX300 takes 45mins just like the guy promised. Fast in and out no B.S. Im going to bring my others cars here for smog check from now on. Highly recommended and Saturday day schedule works great for me too!

So
Review №63

People here are awesome and helpful!!! (Especially Mike)Mike is super helpful and kind and really helped me a lot on my car cooling water problem!!! It really saved me from big trouble, THANK YOU SO MUCH!!!!I really like this place and it will definitely be my go-to car care center in the future!!!

Ba
Review №64

Weve been going here for over 20 years! Always great service and trustworthy advice.

Mi
Review №65

Stopped by on a whim midday to see if I could get an oil change. Their lot was full of cars, which turned out to be finished cars waiting for client pickups. I didnt have to wait, less than 20 minutes I had my oil change and I was done.

Ka
Review №66

The partial owner Harpreet was very, very helpful and made me feel like I was in good hands. He set up my appointment and helped me speak to the mechanic Gilbert. Gilbert was very nice and walked me through exactly what was wrong with my car and how to fix it. They worked together very, i was able to watch them from the parking lot area. The set up of this shop is very nice as you can easily spot it and pull up to wait in line unlike other mechanics. There is even shade to cover your car while you wait. When I got my car back they gave me a free oil change and my car is like brand new. It’s been three months since it got fixed and it hasn’t let me down since.

Ja
Review №67

I over paid on stuff my vehicle didnt even need . My vehicle came out worse than when I took it in . I highly recommend no one go to this place unless you are ready to get ripped off . Such waste of my time and money

Ro
Review №68

Do a great job and have a good working staff😁

V
Review №69

I highly recommend getting all your daily necessities done here!, harpreet and his staff are the most straight up and down to earth guys who will tell you how it is and not continuously try to up sell you like most other shops.This place is of new ownership and that is why I think the stars are low but I have nothing but amazing things to say about this quality tune up, highly recommended!

Mi
Review №70

Very nice service and nice people.

Vi
Review №71

They have great and fast service, extra thanks to Joey for always assisting us

kr
Review №72

This location is affordable and they do an excellent job on my vehicle. They did it in timely manner.

Ra
Review №73

I have been going to this location for the past 20 years. I have enjoyed Zach as a service advisor. Service is top-notch. However recently the guy who appears in charge is continuously upselling me services every time I am there.

Ch
Review №74

This review is way overdue. Ive been coming to quality tune up for years. Gilbert is the best! He has always taken good care of me. Customer service is outstanding!!! I will continue to come here for years... thank you Gilbert!!!

Dr
Review №75

Worth visiting place.

D
Review №76

Always great service.

Ju
Review №77

They are very honest and quick. I am going to them for all my car problem.

No
Review №78

I dropped my keys in between my car seats and they went in pretty deep. I was parked in the area and decided to ask for help at the Quality Tune up Car care center. Joey was extremely helpful and professional. A true angel!I will recommend this place to everyone not only for their expertise but for their kindness. Thank you so much Joey!

Lu
Review №79

Both my son and I took our cars in for an Oil change. We just moved here and looked at several locations before deciding this location. We were attended to immediately and with great pleasure. Our technician that did both our cars was Joey who did everything to make us certain that our cars had the best care possible. I highly recommend this place to everyone. you care about the great

Ch
Review №80

I had a great experience. They were very friendly and finished in a timely manner. Joey was awsome. I will definitely use them again and also refer people.

Mi
Review №81

Great service. Will never go to honda service center for minor issues.Overall cheaper and quicker than honda service center where they had quoted me way higher price including labor charges etc and also had to leave my car with them for the day. Here at Quality tune up they helped fix it in 20 mins.Got in my honda accord, the flap below the bumper had come apart by scrubbing it on curbs. Joey and John did a great job putting it back in place and securing it.

El
Review №82

They are very accommodating service with a smile, the work that they did speaks to their logo as QUALITY that you can trust! and you can be thankful for the understanding that lead you to have the discount that they imposed after their good service at you, thanks QUALITY CAR SERVICE for the excellent job to all customers who trust in you all.

Ju
Review №83

Billy is the man I was having lunch and my car died I walked over and he was more than willing to give me a jump star and also check my battery and alternator

jo
Review №84

Quick turn around for inspection and smog

Li
Review №85

The guy at the counter was nice. But the whole thing was a waste of time. I set up an 8am appointment but their techs don’t come in until 10am. So there was no point leaving my car there to sit for two hours not having work done. I was given a price higher than what I was quote for the services I had set an appointment up for. I ended up just leaving. Wanted to like this place as my mom has gotten her oil changed here and the reviews were decent. But no go. Will continue the search for a top notch auto care spot!

Ra
Review №86

Super quick and easy with really good deals. I was helped by Joe who was very polite and easy going. Great place highly recommend it.

Ki
Review №87

This was the first time I have ever sought out auto services on my own. I was very apprehensive. These guys made me feel welcome. They were attentive. Billy came out to greet me and ask how he can help. There also was an older gentlemen that greeted me on my way into the office. Joey explained what services were needed, what was done, and recommend be done in the future. Overall, my experience was excellent. I was in and out in 1/2 hour. Thank you guys so much for making what could have been an intimidating experience into an easy and pressure free transaction. I will be coming back.

Ar
Review №88

Didnt wait long. Great customer service and good prices.

To
Review №89

Wow, this place was quick. Went to go get a smog check and perhaps it was by luck, but didnt have to wait long at all. Was in and out in 20 minutes. Staff was friendly add well.

Be
Review №90

Really great service. Been going there for many years and always satisfied with their work and help. Highly recommend them!

Ve
Review №91

Phenomenal customer service from end to end! Service was quick and easy. Thank you for making this experience a great one!

Pr
Review №92

Good staff, great service

Er
Review №93

Love this place. Its the only place I get things done.

Gl
Review №94

Overall, my experience was excellent. I was in and out in 1/2 hour. Thank you guys so much for making what could have been an intimidating experience into an easy and pressure free transaction. I will be coming back.

Ge
Review №95

People where great just as good as the service

Na
Review №96

Left the air conditioning on in my car today and my battery died. Luckily, I was stranded right next to this auto shop and Harpreet and Gilbert came to the rescue! They were busy but happily jump started my car for me. Thankful for Quality Tune Up Car Care and recommend this place to all!

Ch
Review №97

The guys at Quality Tune Up were tremendous. My BMW had a blown radiator hose and they had a new one ordered and ready to install in just a few minutes. When they found out my radiator was cracked they informed me and let me have it towed home without charging me at all.

D'
Review №98

I meant to do this review in August and got sidetracked but my husband was on me to get it done. In preparation for my trip to Reno I decided to have an oil change and unfortunately my mechanic was out due to family emergency so I found Quality Tune Up in Milpitas. They were very nice and and I initially left happy. Not even 10 min later I get a call that the mechanic forgot to put the cover on one of the filters they changed. Fortunately, I wasnt too far and went back. I left to Reno the next day and noticed that my car ran a little rough but I thought maybe its because Im going uphill. I didnt do any driving while in Reno so I didnt think much about it. On my way back home my engine light goes on and the car is driving a little rougher. I called Quality Tune up and they said I could bring it in but they would charge me. I told them my car was running fine prior to taking to them and he got an attitude and was dismissive. My husband ran a diagnostic and it showed I had a leak. He checked the car and the vacuum hose was off. He was livid and told me to never go back there again. He was more upset that I had driven to Reno by myself and I could have been stranded.

El
Review №99

They are all accommodating and service with a smile, and the one that I trust most is the Quality that they did from their work it’s a triple A service! Discount is on the way that customers will diserve, thanks QUALITY CAR CARE CENTER, Abel St. cor. Serra way Milpitas Ca.

De
Review №100

Really great service. Been going there for many years and always satisfied with their work and help. Highly recommend them!

Information
44 Photos
100 Comments
4.5 Rating
  • Address:92 Serra Way, Milpitas, CA 95035, United States
  • Site:http://qtucarcare.com/
  • Phone:+1 408-262-3211
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Smog inspection station
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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