Everyone here were very friendly and professional. I have no complaints what so ever. The ladies at the front desk made my son and I feel very welcomed and the Dentist explained everything we needed to know when it came to the procedure that my son was getting. Our first visit and we fell in love with the staff already.
I am not normally one to leave reviews wether good or bad but this place is amazing. I have had 2 really bad tooth extraction experiences so I was very reluctant to see an oral surgeon for my wisdom tooth extraction. My previous dentist attempted to pull my #16 tooth without the proper tools and ended up breaking the tooth and not being able to extract it. Years ago I got a wisdom tooth pulled and felt every bit of the pain and the dentist also hit a nerve so I lost feeling in my bottom lip. Fast forward to a few days ago when I came to this place they instantly made me feel much better. Everyone from the front t desk to the assistants to the surgeon, Michael DAmico I think his name was, made me feel so much better. He literally explained everything that was going to be done, didnt rush, answered everyone of my questions with patience and detail, and you could tell he loves what he does in the first few seconds of talking to him. Whole staff was great and great experience. I will never go anywhere else or take my kids to any other dental surgeon!!
The ladies working at the desk are very professional and know how to do their job. The staff who take you to the examination room and help prep you are also very professional and keep you relaxed and comfortable. Also a good sense of humor. The doctor was also professional and did a wonderful job. Took his time to answer any questions I had. This was my second time coming here and I would not recommend this service to anyone looking.Can’t thank the staff enough for all they did for me.
I sincerely hope there is no next time. However, it there would be a next time, I would definitely come back to Th Christiana Center For Oral & Maxillofacial Surgery. They check all the GOOD boxes for servicce, staff, etc. I couldnt believe I had minimal pain after getting 6 teeth extracted. Thank you Dr. DAmico and your great staff.
They were awesome from the beginning with rescheduling my daughters oral surgery for insurance purposes, then they open and understanding with taking care of my daughter as I needed to wait outside for her due to having a new puppy with me which they were super friendly even to the puppy, they also kept me informed about her procedure and last they assisted me in getting her in the car whom is bigger than me as another employee held my precious new pup. I was very impressed and my daughter was well taken care of and funny from the medication. (highlight of the day) lol
Everyone on the staff is fine. My issue is with the surgeon. My son was in pain and crying after his surgery. In a muffled request he asked for a tissue. I repeated the request for my son to the surgeon while he was telling me how things went. He ignored my request and when repeated my request more forcefully. He got offended, he told me not to talk to him like that. I responded with then dont ignore me. I got the impression that he is to good to deal with something as small as getting or requesting someone to get a tissue.
Clean.. polite staff. Knowledgeable and I was comfortable and confident of work to be doneProfessional staff and Dr Spenset was amazing.HOWEVER...after oral surgery, I was literally ushered out..instructions given to spouse.I feel after general anesthesia, there should be a period of time for full recovery from anesthesia. Would 15 or 20 minutes of observation be too much to ask for? Perhaps, in a room where awareness can return to patient?Also...next day ..no follow up to assess patient, reactions, bleeding, pain, discomfort? Or to answer any questions?I feel this lack of follow up to patient can negate all positive comments.
My experience was very positive. Debbie was extra helpful in making my appointment. Skyler did an excellent job of getting me ready for for the doctor and explaining after care procedures. Dr. Michael treated me professionally, yet took care of me like I was his grandmother.Tooth extraction is not fun, but everyone made it a lot easier.
Had an awesome experience at your office, The Doctor, Assistants and Front Desk Staff are The Best! I had a billing problem while checking out, and everyone went out of their way to help me resolve my issue 💝I would definitely return to, and recommend The Christiana Center!
Had an appointment for 2:45. Didnt get called back until an hour an half later. I understand other patients were being seen and possible after clean up and things would go later then normal. Sometimes a small apology would be nice. The staff were very friendly and professional . Just not used to having to wait so long to get called back. Granted we are in a Pandemic so I do understand. I will need to go back next week. I shall bring a book next time 😁.
Very welcoming environment! Had to get all 4 wisdom teeth extracted, I was so nervous. I have very bad anxiety & everyone made me feel super comfortable! Definitely recommend going here!
I felt very comfortable seeing Dr. Spencer, Shannon and Kevin for my dental implant today. He explained everything to me before the process started.I would highly recommend Dr. Spencer.
The staff was very professional, caring..Dr Kosa is awesome oral surgeon, I had a tooth extraction today.very fast efficient procedure. Shannon is awesome as well, she made me feel comfortable, she explained everything to me to ease my mind, thank all of you.I would highly recommend this practice to my family and friends ♥️♥️♥️
Very professional staff, thanks to Dana n Keith,, and of course to Dr.D’Amico for handling my extraction on the same day as my appointment. Every one i know will be recommended to ur practice. I can’t say enough about quality of service, thanx a bunch!!!
I was seen at this office on April 19 to have a tooth extracted with no consultation and I was told they had to check with the physician first and he agreed to extraction my tooth. When I was checking out at the front desk I was informed my portion was 50% of the bill . I paid $161.54 which is what I was told I owe so I paid in full. A few days later I get a explanation of benefits from my insurance company where I seen they bill for a consultation that I never had they labeled it at limited oral evaluation which still did receive. The only thing that occurred that day was a few needles in my gum to numb the tooth and extracted it. The only reason I give this company one star because I had to they don’t even deserve that would I never recommend this place anybody !!!!!
Long wait, but good care,explained the issues.
Love. These. People! They saw me on a Friday for an emergency extraction when no one else would. The staff are some of the most patient and caring people. The Dr. ( can’t remember his name because I was so nervous) was very sweet. I didn’t give them 5 stars because I wish they would have put something on my gums to numb it before the shot. (Yes,I’m a big baby!)
Dr Mike and company were wonderful. I dont remember a thing lol
All the staff was so nice and helpful. Explained everything to me. and bonus office was so easy to find! they are also following all corona virus guidelines so I felt extra safe! Thank you .
So today I had my wisdom teeth pulled and I was super nervous to get put to sleep for my surgery. But Ms.Dana kept me happy smiling and putting my worries at eased and made me feel less worried about my surgery she is so sweet, funny, and nice she is such a good worker! And Dr.Mike did such a great job with my procedure even when he put the IV in my arm I didn’t feel pain at all. Dr.Mike is such a great doctor before you knew it I was talkin to them and I went to sleep they woke me up and everything was done. Dr.Mike took very good care of me I strongly recommend him! He has such a great team thank you Dr.Mike, Ms.Dana, Stephanie & Steve for helping me today with my procedure!!!
The staff was very comforting before my surgery and made sure I was in good hands. Dr. Mike did a wonderful job. Even though my surgery was bad, it’s recovering great and there’s only minor pain.
Very happy with my visit to have a tooth extracted. Went very well was very comfortable during the process. Staff were very friendly and professional!
Today Dr. Kosa and staff did an extraction (and I’m eventually getting an implant). Everyone was wonderful! Procedure went quick and wasn’t too unpleasant (local anesthesia). Thanks Dr. K!
AMAZING service, could not be happier! They were so kind and accommodating, 1000% recommend!!
Dr. Kosa extracted 3 of my teeth 10 days ago. I cant say that it was a pleasant experience but it wasnt terrible either. I felt that the doctor, and his assistants, were totally competent. He explained the process and answered my questions. At this point I am waiting for the healing to complete and then we will address implants.
I had the absolute WORST cavity pain of my life and I called, what seemed like, every dentist and oral surgeon in the state of DE to have me in for an emergency tooth removal. I even offered to pay cash without insurance because I was so desperate and I’m so much pain. No one would take me. This place?... Dr. D’Amico was so sweet and informative and truly was there for me! He took me in within a second and plucked my teeth out no problem! Took less than 30 mins and he was GREAT! Amazing service from the front end and always there to help with ANY questions or concerns you have including the Dr’s themselves! I highly recommend this facility!!
From the moment we walked in the door, the experience was unprofessional. The person who checked us in was clearly stressed and put out that we had not completed online documentation. We were not asked to go online to fill out paperwork. Our consultation itself was short and not much to talk about, however when my daughter sat in the chair, the arm rail broke off an fell into the floor. Upon checking out I was told that I would need to pay almost $900 up front for my daughters surgery. This caught me off guard. I was unprepared to do that. I expressed this and at no point during the conversation was I told that payment at that time was required to schedule the surgery. I left the office with the plan to make payment on day of surgery. I found out on the day before her scheduled surgery that the surgery was cancelled for non payment at time of schedule, however no one called to explain that to me or to ask for payment. . When I called to question about the appointment, I was kept on hold for 17 minutes, and sadly the same receptionist who is unfamiliar with any of the answers to my questions was put back on the phone. I do not recommend this provider purely based on the unprofessional interactions that I have had with his staff.
I went to the office to pre pay for my dental procedure because I was told I couldn’t schedule until I paid in advance. The receptionist told me to sit down and she would be right with me half an hour later I was still waiting to schedule and pay for my surgery the receptionist talked to everyone one but me and when I told her I had a pet waiting for me at home who needed to be let out after waiting all day for me to get home she said five more minutes 15 minutes later I left I figured I wouldn’t have a problem finding a dentist who would take my 4,500. Dollar a Dr is only as good as their staff
I have referred friends and family to Dr. DAmico over the past 20 years. I appreciate the ease of scheduling appointments and surgery. They are thorough and make sure you know how much you owe upfront. The staff and providers are friendly and resourceful. Thank you for answering our questions and taking care of my families needs. Go online and fill out your registration paperwork it will save you time in the office. The two locations make this a very accommodating office. Thanks, to Dr. DAmico and Dr. Kosa. Your hard work and dedication is paying off and will continue to do so even in the middle of this pandemic.Dana
I was treated with the ultimate respect. All my questions were answered to my satisfaction.
Well. I read a lot of mixed reviews and got a great surprise!I went to the Middletown location, which was a little creepy being across the street from a cemetery.When we walked in social distance was show by which chairs to sit in and where to stand to go towards the front desk. The office music was pleasant. The first time I went was for a consultation the staff at the front desk was so friendly, I do t remember names but the lady with the red hair was the best, so outgoing on the phones and in person. The billing lady was also friendly, she was thorough with explaining how much needed to be paid for the procedure and why. The dentist assistant thoroughly explain which teeth were going to be pulled and how to care for myself. I thought I was getting the procedure done in that moment but nope the dentist came in and was friendly as well making sure all my questions were answered, explaining which teeth needed to be pulled and explaining why. I thought a extremely impacted tooth was causing my tooth pain but come to find out it was the other 3. So the dentist and I agreed to have those pulled the following Friday.What even better care i received the day of the surgery! The prepping staff was excellent, the joked and laughed with me talked to me about home and work life, relaxed me about having the IV in my hand even sharing their personal experiences and trainings they learned! Next thing I know the dentist walked in said hi we made agreed to take the 3 we talked about gauze went in and boom i was sleep. When I woke i dont remember much, but my hubby said they were really nice and that I asked could I have my Rose ice cream.😄 They gave my hubby fantastic instructions for home care and I slept all the way home. Once I was home I ate applesauce and took my meds. One key note is to eat with toddler a spoon, the normal spoon is too big.Hope you have a great experience like I did.
I came to the practice for the extraction of two wisdom teeth. The staff was professional, courteous and went out of their way to explain the process and follow-up care. Dr. Eugene DAmico was personable and explained the procedure both before and during the extraction as I requested. I was pleasantly surprised that the experience was not as difficult as I feared. In fact it was fairly simple and straight forward. Follow-up care with antibiotics and analgesics was excellent.For those concerned about Covid, we have been homebodies during the pandemic to minimize exposure risk due to age and comorbidity. The staff employed, and patients adherred to CDC recommended Covid precautions. The experience left me confident in my decision to proceed with medical care as all practical steps to minimize exposure were utilized. I would highly recomend this oral surgery practice.
This review of services provided (consultation only) was requested 10/22, and I chose to wait. I was told I would be contacted the following week once my insurance co. was contacted. I researched virtually every oral surgery center in DE and chose Christiana based on that search. When I made the appt, I asked if my insurance would impede in any way my quality or continuity of care because, if so, I would make arrangements to do whatever necessary outside of insurance. Why? Because I am suffering. I was assured by a compassionate employee that it would not, and got an appt fairly quickly. I drove the 70 miles, had x-ray, was examined by dmd, and told basically bare bones multiple extractions, see dentist after healing, etc. I asked staff going in, and I asked surgeon if my insurance would impact negatively the process. My exam and xrays speak for themselves. Ive been turned down (offering to pay cash) by local dentists and surgeons not willing to take on my situation. I left the office after reiterating one more time my concerns about essentially insurance vs finding the cash if it changed the quality of my care. That was 10/22 and my last contact with the office except for a same day text asking for this review (sorry Im late). No matter what the reason, up to and including entire office down with Covid, I deserved follow up if only to say thanks but no thanks, we would rather you not be our patient. Yes, I can call my ins carrier, the office, and any number of other people to get an answer. I sought care here based upon reputation because Ive been told by multiple providers that I need that level of expertise. Despite being a retired medical professional and asking pertinent, reasonable questions, I clearly missed something.
I took my son today for a consultation to get 2 teeth extracted. Everyone was so nice and professional.
Extremely friendly staff they were helpful in explaining the procedure and was pleased with my visit
Disappointed. Couldn’t get any estimate for how much my procedure would cost. Why would I go through with a procedure when I don’t have a rough estimate? With or without insurance there should be an estimate for the procedure. Telling me it will cover it all or a majority is not a number. Woman in charge of billing and cost was absolutely rude and condescending and just gave a run around with every question. She should not be behind that desk if she can’t speak professionally with patients. Would never recommend.
It was great having the doctor and staff working with me to formulate a plan within my budget to accomplish my goal in getting the work that needs to be done, answering all the questions I could think of at the time, and setting up the next appointment so soon. I’m looking forward to getting this dental work done and leaving it in there hands to accomplish the goal at hand. Thanks so much for making me feel comfortable throughout this process.
Had an appointment for my Grandson today. The staff there are just top-notch. Found all to be so caring and compassionate. I had never met Evelyn in person but was certainly impressed by her caring attitude via phone. Dr Damico and his nurse are great too. I would recommend this group to anyone needing oral/maxillofacial surgery.
Have to say they are very understanding I got lost on the way there and my GPS was telling me there was no such place on this planet. Even though i kept telling her there was I couldn’t change her mind. So I called and the great. People was outstanding and stayed on the phone and got me in there office. Unlike my GPS. after getting in side they where still very kind the outer office was clean. And later found out the whole place treatment rooms was the same ( could use some relaxing pictures) but maybe they are going for the SUPPER CLEAN cause of what they do makes sense. They went step by step of what they where going to do to me before they did. Even the nasty part. No no not the tooth pull the wallet part yea I know that is the real pain painful part. Than they also went thru the after care over and over. Before you where to grogery to remember it and. Give you it all in writing. Well they sit me up and seen if you are ok and see if you are ok so YES THEY ARE GREAT ! I went out to my car and my GPS said yes I will take you home it did not even say it was sorry for not saying it was wrong for trying to tell me no address.
Amazing from the time someone answered the phone until the time I walked out the door. I felt heard and cared for. I have massive anxiety about this kind of stuff. Dr D’Amico and his staff are absolute angels. I highly recommend
My experience with the front desk since my first visit has not been favorable. When I call to make my appointment, the young lady, just when into a commentary of the cost of everything and included X-ray. Never suggestion that the x-rays I had made just 3 day before could be used. When I call prior to this appointment to find out what the instruction would be after the procedure, she was of zero help. I have . allergies to some food ingredients, and wanted to be aware, so I could prepare. This was a very negative experience.Once I passed thru the door to the exam area, everyone was just a lovely as good be- thoughtful, considerate and caring.
I had work done here long ago when I was a teen so I tried to see them about some major work in my adulthood.I called about a consultation, I did make sure to ask about the consultation being free (They said it would be) this was about the 4th dentist Ive seen about my accident and was charged by a dentist before that I did not ask about though. I did in fact recently see dentists, so I told them in advance, and did bring, my very recent X-rays.I was basically pushed into having another X-ray done before the dentist even saw me. I tried telling them mine is recent but they said things can change in a month. There was no difference. And they billed my insurance for it. Okay.. fine. I can let that slide. But I keep reading the bill and theyre charging me for the consultation now as well. I did not go back there for the major work but I was never told that was a stipulation. The bill also really freaked me out at first because they had all the charges from my previous work on the bill that was paid in FULL on time no less. Really no clue why charges from 2006 needed to be on there but it did shock me before I looked at the dates. I honestly forgot I had work done here before so Im just very surprised they charged for the consultation when I was told they wouldnt.Not sure why they changed their mind but Im not happy at all with the surprise. Will call them to settle this when I can and change my review based on that. But right now Im very upset that I was lied to. Get things in writing if you have to. I only leave 2 stars because the dental assistants were very nice and thoughtful.
I went to get my wisdom teeth and 2 other teeth extracted. The staff and Dr. Kosa did a great job. Sixth teeth extracted with no pain.
I broke my nose in three places and was counting on not being able to even be seen for a week. They got me in that morning and had me scheduled for surgery within a few days. Dr Kosa is very laid back and professional and my nose looks the same as before which I didnt expect. Office staff are all very friendly and polite as well!!!
Im terrified of anything dental related. This place made me feel.very comfortable. I broke my wisdom tooth and they fit me in the same day with a minimal wait. The doctor was awesome while the staff felt like family. Highly recommend!
I came in for an extraction, and had an awesome experience from start to finish. Everyone from receptionist to hygienists to the surgeon was absolutely amazing.
Dr. Rutledge could not have recommended a better surgeon and Dr. Michael D. He took the time to explain everything in detail. And the staff was super friendly. What he did was complicated yet he performed like the skilled surgeon that he is.
Thanks a lot for the great work Dr. Spencer and to the nurses who helped. Theres hardly no soreness. I will definitely recommend others to you. Thats how oral surgery is supposed to be pleasant and welcoming. Thank you.
Staff was friendly and reassuring. the procedure was quick and really not as painful as I expected. Dr Spenser took time to explain my situation. I would definitely recommend this office. Thank you!
I need to get my wisdom teeth out ASAP. I called all around Delaware and almost everyone said they could schedule a consultation for the following week, but the surgery for not another month or so after that. I called the Middletown office of Christiana Center for Oral on Tuesday and they fit me in that Thursday, and I’m scheduled for my surgery next Friday! Not only were they quick to get me in, all the staff was very friendly and helpful. I am very pleased and will refer my friends and family to them in the future!
The staff was absolutely wonderful. My child was very anxious about the IV, they were extremely calm and reassuring. It took awhile but they didn’t give up! Thank you!!
I love you people n Im sure anyone else who comes there with a bad tooth feel the same way God bless you people n Thanks if i know anyone else in need of your services will differently recommend
I hate the dentist. A lot. I was nervous as can be waiting to get my wisdom tooth and molar removed - but, let me tell ya, Dr. DAmico (probably spelled that wrong) and his staff took such good care of me. Evelyn (probably spelled that wrong too) and the other receptionist up front had me laughing before surgery, were personable and just an all around joy. I am two days post surgery and am in less pain than I was with those stupid teeth in my mouth. I couldnt thank the doctor and staff enough. 10/10, will have the rest of my wisdom teeth removed by them in the near future.
Dr DAmico is a fantastic kindhearted oral surgeon. The staff is amazingly helpful. He performed an implant surgery on myself, which which was totally painless and a huge success. The Doc will make you feel comfortable with what ever procedure you are having. He takes the time to fully explain things in a simple kindhearted manner which will put you at ease.
Dr. DAmico is very gifted surgeon. I was nervous when I had a failed root canal and subsequent infection. He and his staff treated me quickly and effectively. They helped me to remain calm. I would recommend this doctor and office to anyone seeking oral surgery.
From start to finish, Im happy. Thank You
Super friendly staff, very professional, did a great job and helped take care of an issue for me with minimal pain.
Dr. Spencer and his team were wonderful. Very patient and supportive. And, the office staff were absolutely great - very accomodating and friendly. Traveled from down in Seaford to see them and would do again. Would definately recommend.
My visit was pleasant, I was in the office for a consultation back in June 2017. However, at this time the report still has not been sent to my orthodontist. This has delayed my treatment.
Just got all four of my impacted wisdom teeth cut out, they were wonderful!
Great service!
Our first consultation appointment was at 2:15 pm and we were taken in at 3:40 pm and the doc saw us for 5 mins and by the time we checked out it for appx 4;35 pm. New patient, first visit 2.5 hours. Long wait. Be prepared and I would not understand why so long a wait......
Great experience! Great staff.. Defiantly would recommend for anyone needing dental work!
Dr. DAmico and his staff are the best. They are great with their patients, and I would highly recommend them for anyone looking for an oral surgeon!
Excellent staff and service. Highly recommend!
My first time with this office today. Was in excruciating pain with one tooth and had to get s wisdom tooth pulled. Was nervous and heck and really didn’t want to be put to sleep so I decided to stay awake. As bad as it hurt because my gum was over sensitive from an infection, the staff made me feel like I can do this. Kelly was wonderful and she invited another staff member in to hold my hand because I was really scared and in pain. Dana was the other assistant. These girls made me laugh so much and just made me feel like it’s going to be ok. Now I have to say that I see a lot of reviews on here talking about Dr D’Amico but let me tell you about Dr Eric Spencer. He was the nicest and most gentle and caring doctor knowing that I was a Chicken. He was outstanding and took his time with me when I needed a break from the procedure. He was the absolutely best and I would definitely recommend him to anyone. The lady at the front desk I did not get her name but she was so gentle and kept telling me to breath and I will be ok. She was not lying because I am ok and I am home recovering. Love Dr Spencer and those ladies who helped me through this today. Dana I am still laughing at you and your moves to make me laugh. Love this office and staff.
Office staff and Dr. DAmico were courteous and professional. I have recommended this office to a number of friends.
I was treated like a person by the staff and they made my visit very pleasant
Friendly and kind to my young son. Felt very comfortable and everyone was professional.
Wonderful front desk service and the surgical assistants go above anybodys expectations!
The staff was wonderful, very professional, friendly and knowledgeable. Dr. Spencer was fantastic!!
The staff is amazing and it was quick and easy to schedule an appointment.
A very warm and caring staff!
Tough job well done!
Back staff is wonderful and makes you feel comfortable.
Ideal location for Middletown residents
Great experience