Called to verify that they still had an attachment in stock. Said they would call me back next week. I explained that am not available next week, and they offered to walk outside to verify it was still in available. It was, but they told me that I should not to drive down because if another customer walks in, they wouldnt have time to help me...I work M-F, so saturday is the only time I can pick up an attachment. 2 stars because they somehow have stuff in stock in 2021, and because they answered the phone. But no more, because its absurd to be told that they are open, have an item in stock, but that they dont want me to drive to the store to buy it...
Rapid turn around on my bucket loader repair. Knowledgeable and helpful staff.
Its always a good place to get parts
Knowledgeable and helpful staff that didnt try to sell me anything and instead just offered guidance and advice.
I wouldnt do business here. My parents bought a backhoe for their Kubota that they bought here. They were told that the backhoe would be installed within a week.Two weeks later no backhoe. They called and were told it would be another week or two before their tractor was picked up to get the backhoe installed. When they stated they needed it for a construction project the message was well pick it up in a couple of days and it would be a week or two for them to install the backhoe. Again when my parents stated it was needed for a project, they were told theyd get the tractor back in 4 days.4 days later no tractor. When I stopped in to see what was going on, I was told oh no we said it would be at least 5 days....Terrible business practice.
Great prices and very knowledgeable and helpful staff, highly recommend. I go here for repair parts for a stihl chainsaw, blower, and trimmer. Everyone is very helpful and can answer any random questions I come up with. Their prices are also the best around especially for sharpening chains.
Good customer service! Good equipment! What more could ya ask for!
Im a contractor who recently was working in Middlebury. Experienced a minor breakdown. Brought the machine to their shop...they were able to put a mechanic on it immediately. ...great!1.5 hrs later the work was finished while we waited...1 mechanic...1.5 hrs and a 30$ bearing.....450$ bill !! I asked for some itemization...what a joke... creative, deceptive practices.I own lots of equipment (kubota!) and do business with lots of dealers and mechanics. This place cant be honest is my take away.
Over the last year or so I have bought a kubota Bx tractor, snow blower, landscape rake, brush hog and today a brush hog. Have gotten good prices and very good service. Also various parts and maintenance. Good place to shop at
I get parts here due to some of the equipment I have, counter great people. But I will go elsewhere for my next equipment purchase.
Had our tractor serviced. Very friendly and accomodating staff especially Whitney.
Very helpful parts department and a great stihl and kubota dealer.
Great place to do business with, everyone treats you like family
Amazing service. Steve in parts department is top notch.
Complete lack of communication, worst buisness transaction I have ever had. I should have listened to my father when he said to look else where that I wouldnt be happy. Fran Welch was my salesman and Im not sure he knows how to use a phone to call someone. The whole process of buying a used baler has taken a little over a month now! And Im paying cash! I asked for a heads up on delivery, I got a call 1st thing Monday morning saying he would be here in a couple hours. The baler did make it as he said it would but its clearly obvious the baler didnt go through the shop like i asked it to. Im no spring chicken and its clear the paint on the hydrolic tank havent been broken and the grease fittings havent been touched per the dust and hay still on them! And for the kind of money I spent and the lack of respect I received is completely disappointing in a buisness as large as this one. I cant even get decent customer service when I buy parts from the stalbans store. Ill be changing the color of all my equipment to be sure I dont deal with champlain valley ever again.
Great Experience 🤔
Real pleasure doing BUSINESS here
Best Ag dealership in Vermont
Had what I wanted
Lots of equipment
Great place
THEY NEVER CALL BACK!!!!!!
Good people and good prices!!!!!!