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Walker Toyota
8457 N Springboro Pike, Miamisburg, OH 45342, United States
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Walker Toyota

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Ku
Review №1

I purchased a 2021 Toyota Camry SE Nightshade from Walker Toyota yesterday and my experience was top notch as always. I have been buying vehicles from this dealership since 2010 and will continue to do so. Sonny is my preferred salesman and he always takes great care of my family. If you want a fair and honest experience go see Sonny. He is more than an salesman, he has become a friend and someone I have a lot of trust in. Way to go team Walker!!!

Gi
Review №2

Great place, very fair. Treated us great. Ben was a super salesman. Because we are both elderly women he was even kind enough for us to bring our cars back in and he put the new plates on for us. Actually enjoyed our experience.

Ka
Review №3

Love my new 2021 Corolla! Craig helped me get a FANTASTIC lease deal, and the rest of the sales/finance team were totally awesome! Thanks to John Lehman, John Moss, & the service team for awesome maintenance service every time!

Ti
Review №4

Great customer service. They were able to diagnose and resolve my vehicle issues. Its in part why I drive a Toyota; their service centers all over have provided a wealth of knowledge and good service for all my vehicles so far.

de
Review №5

My husband and I wanted to let everyone know how great it was to work with Sonny at Walker Toyota. He is very professional and personable to work with. We would highly recommend you contacting him if your in the market for a new Toyota. He provided us with such great service and a positive experience and we will definitely be repeat customers in the future. Call Sonny today ! What are you waiting for ?Dennis and Kimberly Bakosh

Je
Review №6

A great experience from start to finish with the help of our sales person, Garrett. He worked hard to find us a RAV4 Hybrid and answer every question we had. He was friendly, forthright, and diligent. We appreciated his effort and help. This is our first Toyota and we will return to Walker Toyota in the future!

An
Review №7

Was on the hunt for a 2021 Sienna. While they didnt have one on the lot, their online inventory showed one coming in I LOVED. Jermaine was our sales rep who went above and beyond for us. Since we had a wait on our vans arrival (and building!) he ensured he kept us up-to-date every step of the way. He made the entire process seem like we were BFFs and not just a sale! Very friendly. At closing, our 2y/o made a scene and it seemed the entire staff didnt mind at all and offered snacks, juices, toys, etc to help occupy his busy body. Very happy with the entire experience. While nothing is perfect, they have been very accommodating with making things right. Highly recommend!!

Ja
Review №8

We worked with Randy to buy our new 4runner! Cannot recommend working with him enough. He was professional, kind, and honest. We will definitely be coming back! Thank you!

wh
Review №9

Awesome! We gave them brown mulch and got to look at a supra all day!

Ka
Review №10

Sonny is Sales was amazing and so helpful in the process of us getting our new Tundra! Living far away wasn’t easy and he made the process easy and without any hiccups. Rick in sales was awesome as well and both of them made our first time at Walker Toyota the best! Thank you again!

As
Review №11

If I could give Walker 10 stars I would. My sales representative Jermaine Rogers was awesome as well as the whole team there. When I was there I felt like family they made me feel at ease about all my concerns . All around just AWESOME THANKS WALKER TOYOTA

Ke
Review №12

Sonny M was a great help with our purchase of a 2021 Rav4 Hybrid. He was very friendly and hospitable. He even stayed late at the dealership because that was when we were available to come in. Highly recommend him and this dealership. As a side note, we love our new hybrid car.

Mi
Review №13

I recently leased a 2021 RAV4 from Walker Toyota. My Salesperson, Sonny, was extremely helpful in making that happen for me. I highly recommend Sonny and Walker Toyota. I have used their service department for over 20 years and I have had excellent customer service. I hope your experience with Walker Toyota is just as great!!!!

Au
Review №14

My husband and I recently purchased a 2021 Highlander Hybrid at Walker Toyota. After narrowing our carefully thought out decision to 3 top vehicles (at different dealers) we ended up working Sonny who was an excellent sales person. He was extremely helpful, informative and personable. From the very beginning to our final steps in the process, Sonny facilitated our transaction efficiently and effectively. We are very pleased with our choice. Additionally, Tims contributions were also excellent in processing our our purchasing contract. We are very pleased with this dealership and highly recommend them!

Me
Review №15

Walker is a great place to take your car for service. They have always been friendly & respectful with me every time I have called and/or visited. I appreciate the staff very much!

De
Review №16

Jermaine was very helpful about finding a vehicle for me thumbs up

Ri
Review №17

Craig Bailey was awesome. He found exactly what I wanted and made the whole process (finding the car, doing a trade in, getting the financing, etc.) quick and easy. He literally did everything, all I did was come pick the car up. Highly recommend.

Da
Review №18

Sonny at Walker Toyota was excellent to purchase a vehicle from. Everything up until delivery was done over the phone. In a time when Tacomas are especially hard to find they managed to find me one in the exact specification I wanted. Delivery day was quick and easy and I spent less than an hour at the dealership. When it comes time to buy another vehicle I wont hesitate to go back to Sonny at Walker Toyota.

Ho
Review №19

It was a great experience to know and work with Craig Bailey.  He was an amazing and incredible salesman I know so far. He went above and beyond to locate a car that met my specific requirements. Unfortunately I decided to go with a different make and model. Craig was nice and quickly issued the deposit with a positive attitude. I owe him a big apology. Craig would be my contact for a next purchase. Keep the good work Craig 👍!

Ya
Review №20

Sonny is always a great help and a friendly face with helpful resources. He is always willing to help in any way he can. The Toyota walker staff have always gone above and beyond to help assist me with anything I need.

Ka
Review №21

This was my first experience with buying my own car. Everyone at the dealership was really nice. The salesman, Craig Bailey, really made the process super easy. He was straight forward and answered all of my questions to the best of his ability. I didn’t feel like just a potential customer. It was an experience I won’t forget!

Ja
Review №22

Had a wonderful experience buying a car yesterday. Sonny was a wonderful sales person. He was knowledgeable and friendly. Everyone at Walker was great and a pleasure. Made purchasing a car a wonderful experience.

Da
Review №23

Kerry and the body shop crew did a great job! We found a really nice used car (at a different dealership), once we got it home we noticed some body repairs that were not up to standards. Kerry helped us make it right, Now we are happy to show off our new car. Thanks again!

Ji
Review №24

The entire experience was fantastic! We love our new Highlander and couldnt be happier with our Sales Leader Sonny - hes the best!

Br
Review №25

My son had shut the garage door on my new Rav 4 while I was backing out, causing some damage to the hatchback above the brake light. I took it in to the body shop for an estimate, and they were able to pop it back into place in about 15 minutes, and didnt charge me! They were the nicest guys!

Li
Review №26

We bought the Toyota Highlander a couple of weeks ago from Sonny and I have to say it was the best experience Ive ever had at a dealership! Sonny is so knowledgeable and funny! He took the best care of us and we will definitely be going back! I am in love with my Ruby...BEAUTIFUL!! Thank you, Sonny, you are the best!!

bd
Review №27

Craig Bailey was fabulous to work with!! He listened to all of my concerns and needs while providing great customer service. Craig came through in a big way and gave me EXACTLY what I asked for in my car. I would recommend him to anyone who wants a genuine person that will help you. Thank you Craig!!

Su
Review №28

Had 0700 appt. Was there little before 7, guy came and got me and my car....showed me where to go to get checked in. Only serviced what was needed done and nothing more like other places! Great people and professionalism!

Lu
Review №29

I purchased a new Tacoma SR5 long bed 4x4 and the whole experience was way better than expected. I worked with a sales associate named Garrett and he helped me to figure out which truck model I actually needed/wanted for the pricing I was willing to pay. I was able to test drive multiple models with ease, and Garrett offered to help price match the truck I was looking for that I found at a different dealership. At no point did I feel that Walker was trying to up-sell me model truck that I did not need (try to get me in something more expensive, etc). In fact, the truck that I wanted (model, options, and color choice) Walker did not have. Garrett and the management team (Hadi) went to bat for me and found the truck I wanted in PA and was able to trade somehow to get the truck I wanted, and in record time. I put my request in late on a Wed afternoon, and the truck arrived Monday evening! I couldn’t be happier. The purchasing experience was very seamless and pleasant, and actually fun (Rick in finance was also very easy to work with and the paperwork process was also seamless and easy-no pushy warranties or options that I did not want; provided options and let me decide). I cannot say enough good about Garrett, he went out of his way to assist, provided me his personal phone number for issues I had, kept me informed along the process, interfaced w/ Walker management and the finance team, and made my pickup very very easy. The truck was washed and ready to go even with a bow!!! First time for that, and I have bought a lot of vehicles. Fantastic experience with Walker Toyota and Garrett and would definitely do business again. My faith in dealerships has been restored. So glad they were able to help me get the truck I was dreaming of.

Ja
Review №30

My husband and I purchased a Gorgeous 2021 Highlander Platinum from Sonny at Walker Toyota and we could not be more excited with this beautiful gem💙Thank you to Sonny for being just who we needed to make such a large purchase. He was absolutely amazing and we want you, at Waker, to know that. He is a great represents of your business and we will refer to him!We have purchased a total of 3 Toyota’s from Walker and will keep coming back!Thank you Sonny and see you so soon.

Am
Review №31

Craig Bailey was the best sales guy EVER! He was phenomenally patient with me. He knew I was interested and would text me from time to time to see if I had any questions. He made himself available and answered all my ridiculous questions. He broke everything down for me so I can understand and actually made the process of getting my new car fun and exciting! Everyone there was down to earth and made me feel good about the entire process. Thanks Craig and Toyota team. Lovin my new truck ❤️

Re
Review №32

I like this place. Service is prompt, people are polite and friendly and may go out of their way to assist customer. So far I feel confident that they are caring for my car well and I dont feel over charged.

Eu
Review №33

Purchased a new 2021 Toyota Corolla Hybrid with Mudflaps, Carpet Package, All Weather Floormat Package, Blind Spot Monitoring Package, and the Body Protection package out the door for $20,100 (including fees, taxes not included). The MSRP was $25600+. After about a month of searching, Walker provided by far and away the best price. Do you research, ask other dealerships for their best price, then see what Walker can do. They really are an impressive dealership. Sonny was my salesman. He did a great job.

Ti
Review №34

Bought my RAV4 there, no hassles, didnt try to pressure me into anything. Craig Bailey was the easiest to deal with car salesman Ive ever met.

We
Review №35

I just bought a 2021 Highlander Hybrid and I couldn’t be happier! Sonny and his team searched for 2 weeks to find the right car. It was a low pressure environment and the team was easy to work with. They even provided me with a loaner while I was waiting for my new car. I would highly recommend Sonny!

Ch
Review №36

Ordered parts online Saturday night for pickup in store checked my order status online Monday evening to find it had been canceled with no communication whatsoever from the dealer. Complete lack of communication by this dealers parts department pretty much means I will never buy anything from this place ever again. I mean really, if you dont have the parts or cant get them, I get it but how about letting your customers know? If I hadnt thought to check on the order I would have never known. This is not the only Toyota dealer in town folks...

Ro
Review №37

Walker Toyota gives good service at a fast pass. With friendly people working there.

Ma
Review №38

After visiting every toyota dealership in the tri state area one trade in and two years later Walker Toyota had the exact vehicle I was searching for and most importantly for the right price. Everything was perfect from the color, trim level, and interior. The salesman James was very polite, patient, and had great communication with me throughout the entire process. Thank you all for everything

ph
Review №39

Craig was great to work with. Craig did all that I asked to secure the best deal that was available including going to bat for me with the New Car Sales Manager. Craig continues to assist me in learning how to utilize all of the features of my new Camry. Thanks for this opportunity to provide this feedback.

Li
Review №40

Walker Toyota was worth the trip from Columbus to Miamisburg! I was looking for a Rav4 Hybrid and not having much luck with Columbus dealers willing to help me find the color and options I wanted or even spend time talking about the different models. One call to Walker and I found the right Dealership! Craig Bailey answered my questions, found the Rav4 with the options I wanted AND gave me an awesome deal! If you are looking for a Toyota make the call and head to Walker.

Br
Review №41

Craig Bailey is a very nice and helpful salesman who went above and beyond to make our buying experience at Walker Toyota worth the drive from West Virginia.Thank you so much Craig! If I ever need another vehicle, you will be my go to guy.

Jo
Review №42

Sonny made our car leasing experience wonderful! He didnt make us feel pressured, worked with us and our needs, and advocated for what we were looking for! Now proud leasers of a 2021 Sienna!!! Thank you Sonny ❤️

Ni
Review №43

These folks are so wonderful. Always get treated like royalty whenever in for maintenance, and have had zero issues with my car lease.

Al
Review №44

I purchased my new suv here everybody is so friendly

mi
Review №45

The member I’ve worked with was super helpful I will be dealing business with them more often and I’m happy to assist them

To
Review №46

Craig Bailey at Walker Toyota was a wonderful salesman to work with as I purchased my new car. He answered all my questions and made sure I was completely satisfied with my purchase. Thank you so much Craig!!

Ch
Review №47

We recently worked with Sonny to end a lease and lease a new vehicle. It was a great experience. Sonny went above and beyond to provide wonderful service. Well be sure to make all our future leases or purchases with him.

Jo
Review №48

I had a very smooth and professional car buying experience at this dealership. I was coming from in from out of town to trade in a vehicle and pick up a new one. I worked with Craig Bailey and he had everything set up for me when I arrived. There were no hiccups. I can absolutely recommend buying a car from Craig and Walker Toyota.

Ch
Review №49

Toyota owners testify to the brands reliability. As someone who has owned many models for nearly three decades, that reliability depends not only on a quality manufacturing process, but equally so on a skilled maintenance team. Ive been a patron of the Walker Toyota Service Center since 1992. In that time theyve only had two Service Directors, both as honest as a mirror. The senior techs have been there a very loooong time, securing #1 IN THE NATION for fixed right first time in 2018. The rest of the crew sets the industry standard for customer service. If I have a serious breakdown, as I did this week, my only thought is how to get the vehicle to the Walker garage. After that, no more worries.

Je
Review №50

Randy @ Walker Toyota did a wonderful job getting us in our Subaru. Absolutely great service. Definitely recommend anyone looking for a great car this is the place. We traded our Toyota Corolla (nothing wrong with it; needed a little more space) we got from there in April. So Randy made the process easy. Will go back in the future!!

Ca
Review №51

The whole team at Walker Toyota was absolutely fantastic when I bought my new 2020 RAV4 Hybrid XLE. I couldnt be happier with the experience. Everyone was so kind and it made the whole process very enjoyable. Tony Patitu was my sales consultant and he was such a great person to work with. I visited the dealership over multiple days before finally receiving my car and he was awesome every time. Then, on the day of signing and taking my car home, everybody was a pleasure to work with - from Tony to Josh Vincent to Tim Roberts and the sales managers there that day. I had such a great experience with Walker Toyota and Ive been telling everyone since I got my car. Thanks so much!

li
Review №52

Thank you so much Walker Toyota! I had a bad experience at Kings Toyota and I wanted to get my car serviced by a Toyota dealership. I found you guys and y’all have an excellent team. I’ve been going to you guys for over a year now. Everyone I have encountered has been very respectful.

Ge
Review №53

By far the best body shop experience I’ve ever had. After a very frustrating hit-and-run, Walker got me scheduled right away. The process was super smooth, picked up my rental car on time, got the truck back 5 days later, good as new. Maybe better, with a fresh detail! Kerry Lutz was my contact, great customer service with frequent phone calls with status. Highly recommended.

Ru
Review №54

Very happy with my purchase. Salesman Sonny very good guy, ery knowledgeable and informative. He wait after hours for us to come look at the car. Recommend working with Sonny. 10/10

Ry
Review №55

During the car-buying process they were great. However, since then horrible. After I got the car home I noticed there was trash in the pouch in the back of my driver seat from where they had ordered Chipotle for everyone. I also noticed rattling in my rear speaker as if it’s blown out from someone driving the car prior, I’ve asked them to fix it twice (and took it in) and magically nobody hears the blown speaker and refuses to fix the problem. I’ve then sent 4 inquires in about wanting to purchase parts to upgrade my vehicle and nobody ever gets in touch with me. Today I put in an inquiry in about a new car, seeing if they’ve gotten my previous inquiries, and got a response within an hour. Told the guy my issue and never heard from him again. Will never buy another vehicle from Walker Toyota.

Kd
Review №56

The lady helping us at the service desk was wonderful 🙌

Ad
Review №57

Had to be the worst car buying experience ever. We ordered our truck on the 16th of June had our credit ran and approved and also put down the 500$ deposit. And was told it would be delivered the first week of July. So i decided to call on the 25th for an update. I am called back by our sales man with him informing us that his sales manager (Hadi) had not marked the truck as sold, and that they had resold the truck to some one else the same day. And also that the truck was no longer ours. Now mind you they never called us to inform us of this, while holding on too our $500. I called Toyota to express my frustrations with the situation. They opened a case and said I would be contacted in 48 hours with a resolution. Two hours later I was called by the dealer Hey the truck is yours. I asked what happened. Toyota customer service called he said. Obviously telling them to do the right thing. Per the sales team at the dealer they knew about there mistake day one and were trying to locate a similar to replace ours with. Obviously they were more concerned about getting both sales than taking care of either party. Hadi never called me to explain the situation, he hid behind he sales people but what could i expect with dealers horrible moral compass. July second arrives we get a voice mail that our tuck is ready. On the way I decided to call just to confirm every thing was a go. I am informed that they mistakenly put our credit in the numbers at a higher tier than we actually fell into, but when we had our first conversation, when we put the number together he could see our credit score and we all agreed it would not hit tear one and to gather the numbers accordingly. Of course i knew what that was, they are going slide some type of warranty into the lease. So fast forward to the paper work at the dealer. As my wife starts to paper work i see it! He says this your end of lease dings and dents warranty. I said stop, what was that warranty she just signed for 523$ He says immediately Actually it 514$. I say we dont want it. He goes to tell me that he moved the monie line and that it was free, and that He could care less if the Walker family gets paid as long as we are happy. At this point I excuse my self from the office. Walker Toyota is the most dishonest dealer I have ever dealt with and thats saying alot. Go any where besides there

Jo
Review №58

Bought 10 cars from this dealership now. Sonny was amazing as is the entire sales staff. Service department always takes great care of us as well. Thanks for the two new cars Sonny!

He
Review №59

This is my third lease with Walker Toyota! I highly recommend Sonny, who goes above and beyond to make sure you get the car you deserve. I’ve also dealt with Tony during a previous lease and he will do the same for you! I love that I can go into Walker and not feel pressured. You’re truly in the drivers seat when it comes to purchasing a vehicle here.

na
Review №60

Randy K took good care of me and got me a good deal. I’ll be back when I’m ready to trade in.

Se
Review №61

I’ve been shopping for a 2020 Camry hybrid for 6 months. I’ve been to all the dealerships in the Cincinnati area looking. I stumbled upon one of the nicest salesperson at Walker. Rose is one of the best salesperson I’ve worked with. She is very understanding and down to earth person. She went out of her way to help me out. Also the mangers there are great as well. Thanks again! What a great company to buy a car from!

An
Review №62

I had an awesome experience at Walker Toyota . Our certified sales consultant Craig Bailey did a phenomenal job getting everything ready. He is so professional and so nice to work with. We’re very pleased and we would recommend Walker Toyota and Craig Bailey for any of your Toyota car needs.

A
Review №63

We had a great experience at this dealership. Sonny did a fantastic job helping us find the perfect vehicle. We wont hesitate to come back in the future!

Er
Review №64

Jason was extremely patient and informative during our process to buy a used Highlander. We test drove several over a few months. He went above and beyond to find the exact car we were looking for. I love my new (to me) Highlander!!! Jason was responsive to my texts and answered all our questions. I hope to receive this level of service in all our dealings with the dealership. Thanks for all your help Jason!

A
Review №65

Let me start off with Craig Bailey is the best! He made my out of state purchase such an easy and smooth process. The dealership itself really works to earn your business to get you at a price you want. I even wanted last minute protectant applied to my car and thanks to the finance manager and the service department I was worked into their schedule and they got me out within the hour so I wouldn’t be stuck in traffic going home. All around this dealership exceeded my expectation of how breezy of a process this was. Thank you again for working with me to get where I wanted to be OTD for my new Camry purchase. You made my 5 hour trip worth every mile!

Mi
Review №66

Please do not request or waste your time with Tim Pierson. He is not willing to allow customers to test drive a car if he thinks you aren’t able to afford it. If you’re interested in 3 cars it overwhelms him and he will tell you to make a choice. I especially love how he did not hide his frustration by throwing his hands up in the air before clashing them against his thighs. He advised that a 2021 Toyota Venza would cost between $600-$700 monthly without inquiring about my payment goals. Well Tim I purchased a 2021 Volkswagen with 0% interest from your competitor. By the way, my monthly payment goal was $800, less than 5% DTI. Your biases forced a top tier customer to take her business elsewhere. I should have asked Craig Bailey to assist me, he is a man of great character without prejudice. Tim, you could learn a thing or two from Craig.

Ti
Review №67

I was treated with respect and dignity by Valerie Cox and she took great care to fix my key problem! She gets 5 stars if awesomeness

Ke
Review №68

Bought a new 2021 Camry Hybrid. Requested Walker’s best price on the internet for the exact vehicle I wanted to compare with several other dealers. I worked with Craig Bailey who provided an offer quickly with no time wasted negotiating. It was a fantastic offer that easily beat the other dealers. I went to the dealer to see Craig and complete the paperwork. It was done quickly with no attempt to upsell or include extraneous fees. I was out the door in no time driving my new Camry. Craig did an outstanding job with an efficient, no pressure approach. Thanks Craig!

Bi
Review №69

We went this morning to test drive a Highlander. our sales person was Sonny. We explained that we had certain numbers in mind and it depended on what they could do for trade in. We did not want to spend to much time reeling and dealing .Sonny was very friendly and knowledgeable and straight to the point. He said he could make it happen, and he did . He even made sure we got the extra discount. I highly recommend Walker Toyota. Their sales staff is knowledgeable friendly and courteous. And a big thanks to Sunny for making it happen to get my dream car. We will come back to Walker Toyota to purchase future vehicles.

To
Review №70

Walker Toyota is a great dealership. I highly recommend my salesman Spencer . Without a doubt the best car buying experience Ive ever had. No high pressure tactics, no games, everyone was very nice and respectful to me. Thank you all very much!

Kr
Review №71

Leased a new Venza in January and everything was great with the vehicle but we have been getting the run around about getting our plates for weeks. Our temporary tags have expired and I have made several phone calls and even showed up in person twice now to get our plates and there is always some reason why we cant get them. First they said there was a problem with the funding and couldnt release them, then when that was sorted out we showed up on Saturday and they said they couldnt go into the locked office to grab them and said they would overnight them to us as my husband is a truck driver and gets very few days off. We still havent received it and I am getting so tired of this, we just want our plates already.

Se
Review №72

I put $500 down on a vehicle early June that had not been delivered to the dealership yet. A few weeks later I received notification that the vehicle had arrived and been sold to someone else even though I had a deposit to hold it. This is bad business and would not recommend this dealership to anyone waiting on a vehicle.

Sa
Review №73

Definitely ask for Randy. We actually didnt end up buying our vehicle from them, but they were kind and honest. He was not pushy or annoying in anyway. They had a large selection and tons to choose from if you are looking for a pre owned vehicle. I would reccomend this place for truck for sure!The only reason we didnt buy from them is because we decided to go with a vehicle that was new with more seats for our growing family.Ask for Randy!(He didnt tell us to leave a review, and there was no incentive to do so, I just had such a good experience, I decided to go back and add my review.)

El
Review №74

They have great customer service. Had good experiences every time I take my car in for service.

Co
Review №75

My husband had dreamed of having a Toyota Tacoma for some time. We heard about the lease program and had reached out to another Toyota dealer. The representative there made it clear to me he wasn’t interested in following up on our search, as a matter of fact he did phone us once to tell us that there were none available. However, I googled and was greatly surprised that Craig Bailey contacted us immediately. He told us how we could still get into the savings on the lease of the Tacoma and within 3 weeks we picked up my husband’s dream truck! The color he preferred everything!! Craig Bailey made this soooo easy! We appreciate him so much! We wouldn’t have this beautiful vehicle if it wasn’t for Craig’s hard work and perseverance!! When we finally got to meet Craig in person we found him to be very friendly and caring! What a great guy you have employed there! Thank you Craig! We are loving the Tacoma!

Ma
Review №76

I was born and raised in Miamisburg but have lived out of state for most of my adult life. My wife and I had to rush back to town for the severe illness and eventual death of a family member. In the midst of our grief, my 2014 Toyota Prius V started showing some warning lights and the functionality of the vehicle was also effected. We had a Toyota extended warranty, which of course, helped a lot. I explained my circumstances to Walker, and the need for getting my vehicle fixed quickly, and they were great. They put my car at the front of the line, diagnosed the issue and got the parts ordered. They provided us with a loaner vehicle and we were on our way. The kept us appraised of what was happening and fixed it as soon as the parts arrived. I cannot say enough about how helpful they were. As we headed out the door after picking up our car, they expressed the condolences for what had happened and wished us a safe journey home. The service staff was kind, compassionate, and helpful. Thank you Walker Toyota for going above and beyond.

Do
Review №77

It was great Jamaine was very helpful polite knowledgeable most important he kept his word I’m looking forward to doing more business with Walker Toyota

Ma
Review №78

Craig is one of the best salesman I have ever dealt with buying a vehicle. He made the process seem super easy with absolutely no pressure on buying. Rick in the financing department broke everything down for us and was very sociable, not cut and dry like most numbers people. We drove 3 hours to make this purchase because of the great pricing and a 5 minute phone conversation and it was worth it. I would recommend Walker Toyota and these guys to anyone looking to purchase a new Toyota and will be back for future purchases.

Ma
Review №79

Came in looking to buy a new car, I spoke with Tai, and I was able to get the car I want within 3 days. I would recommend to anyone wanting to buy a Toyota.

Ch
Review №80

We have been looking for a Toyota CH-R for a while. Salesman Craig Bailey has been very helpful! He didnt rush us, answered all our questions and we trust him! Today we bought our new vehicle. Thanks for all your help, Craig! We recommend asking for Craig if you are looking for a new car.

Mo
Review №81

My family and I have been using Walker Toyota for many years. We have never had a bad experience with them and always look forward to working with them. Suni has always made sure to take great care of us!

Mi
Review №82

Craig Bailey made our RAV4 purchase easy and enjoyable. Quick email responses, a fair price, and no pressure to add unwanted items during the purchase. More car dealers should follow this sales approach.

Ma
Review №83

Our salesman Craig Bailey was very helpful with getting us our new toyota rav4 I would definitely recommend him to anyone that is looking to purchase a new vehicle he will go out of his way to make sure you get exactly what want.

jo
Review №84

My experience with purchasing a new RAV4 from Walker Toyota was exceptional! Craig Bailey was my sales associate and I couldnt have asked for better customer service and professionalism. I mentioned my wants in a vehicle and Craig was very helpful and spent the time necessary to explain all the details I needed to make my decision without any pressure. He offered me the lowest price possible right from the start, so there was no haggle or unpleasant surprises. I am so glad to have finally purchased my new vehicle from Walker and I am certainly looking forward to working with their team to provide the needed care throughout the life of my vehicle.- John Grotz

He
Review №85

My husband and I had the best car buying experience with Sonny! He answered all of our questions and addressed our concerns. The exact car that we wanted wasnt on the lot. Sonny was able to dealer trade and get exactly what we wanted! We were given a fair price for our trade and never felt pressured..We drove 1.5 hours to get to Walker Toyota and will continue to make the drive as long as Sonny is there🙂

Ge
Review №86

I am a first time Toyota buyer, although I didn’t buy here, I get my service here. Sean Rothert and the service team are great, fast friendly service with very nice waiting room. Kevin the GM is super friendly guy I’ve met also. Highly recommended for local Toyota service!

ba
Review №87

When we were ready to step up from a Camry to the Highlander, our first thought was to return to Walker and our sales friend, Randy. We were NOT disappointed. Randy was his usual very helpful but low pressure kinda guy. The transactions could not have been smoother. Thank you, Randy, and God bless.

an
Review №88

Bought a 2019 Camry XSE yesterday...Larry Percifull was wonderful. He never once pushed anything on us and explained everything we asked. He programmed my phone with several apps so I didnt have too. EVERYONE we dealt with was smiling and just plain friendly. Jacob you have a great staff😁

An
Review №89

Jermaine at Walker Toyota is the best salesman. I was even more impressed when I heard he has been on the job for just two months. His quick response to all my text messages was excellent and he went above and beyond to meet my needs. i would definitely encourage anyone to request for him the next time you need to purchase a vehicle. - Selvarani Alexander

Ri
Review №90

This is our 4th vehicle leased from Walker Toyota and each time we’ve worked with Sonny. He’s been great, and helped us get the best deal possible. We will defined continue to come to Walker and visit Sonny when our lease is up or we need another vehicle. Everyone is very friendly to deal with.

Ky
Review №91

I never leave reviews but the service center is just terrible to work with. I can never get a straight answer out for them and I’m without a car for almost a week now because they failed to plan ahead. The attitudes there just seem lazy, instead of planning ahead they just hope they have what they need and go from there which is a huge inconvenience to me. I will be taking my car to another Toyota dealership for any future problems and recommending this dealership to no one. 0/5 stars is my actual rating.

Ty
Review №92

I bought a 2016 Toyota Corolla from Walker Toyota in 2018. For every follow-up and service appointment since, they have more-than earned my business with a great service department and great customer service. From the first time I stepped foot on their sales lot, a great representative of the dealership, Mr. Donald Foxx, was kind enough to help me identify a car that would work well for me. After we sealed the deal and agreed to a very fair price for a very good car, that car has worked well for me every day since. With Walker Toyotas great service, I am hopeful that my Toyota Corolla will last years to come, but later down the road, when I am in the market for a new car, I know Walker Toyota will absolutely get my first look; the results of their great service continue to reinforce that. Thank you Walker Toyota for the great car and great service! Please pay them a visit for a great car and exceptional service!

do
Review №93

Great place always on time and very thorough in their work. Highly recommend

Da
Review №94

My car battery died across the street from the dealer. After a jump, they squeezed me in for a new battery and installation despite the fact that they had no appointments available. The cost was $50 less than pep boys next door. The staff was friendly and the waiting area is much better than others in the area. I’ll use the Toyota dealer from now on. Thank you!

an
Review №95

Amazing customer service and helping pick the perfect vehicle for our family and needs. Would definitely do business in the future with this dealer again!

LA
Review №96

Wonderful experience at Walker Toyota!! Very friendly and professional service during the car purchasing process. Jason Pence could not have been more helpful, accommodating or gracious! He truly went over and above for us!!!! Thank you so much Jason!Kind Regards,Laura Ryan

Li
Review №97

I recently came in to Walker to purchase a new vehicle, I was turning in my Tacoma and was completely undecided as to what to purchase next. Rick, Shaun and the entire staff were so patient with me and extremely helpful with me in making my decision. They let me test drive several vehicles and gave me figures on purchasing them and never complained. I finally decided on a Tundra and couldnt be happier!!!!! Thanks to the Walker Staff for being there!!!!!!

um
Review №98

Excellent service. If you are looking at buying a new vehicle, ask for Jermaine. He is knowledgeable and provides top notch customer service. I have purchased 2 vehicles from Walker Toyota and will do so again next time.

Am
Review №99

Just finished purchasing our new Toyota and couldnt be happier! Thanks to Sonny for making this the best car buying experience my husband and I have ever had. Sonny was extremely helpful and knowledgeable about the vehicles and spent ample time with us reviewing the features and walking us through setting our vehicle up to make it personal to us. All of the employees and the whole atmosphere at Walker Toyota will undoubtedly make us life-long customers!

Ry
Review №100

So they replayed to my review and stated “there looking into this” WRONG! I waited over three months for them to get back with me and to support a Toyota vehicle they sold me, and they continued to tell me “Toyota won’t pay to replace my rusted frame that’s unheard of” even though I got a letter from Toyota stating they would. Waist of time if u want to buy a Toyota from a dealer that backs there product got to performance Toyota in Fairfield. I call them about the frame issue they knew what I was talking about and took care of it and Toyota paid for it 100%. Thanks walker for telling me I did know what I was talking about.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:8457 N Springboro Pike, Miamisburg, OH 45342, United States
  • Site:https://walkertoyota.com/
  • Phone:+1 937-468-4314
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Toyota dealer
  • Car dealer
  • Car repair and maintenance
  • Mitsubishi dealer
  • Motorcycle dealer
  • Used car dealer
Working hours
  • Monday:7am–8pm
  • Tuesday:7am–8pm
  • Wednesday:7am–8pm
  • Thursday:8am–6pm
  • Friday:12–6pm
  • Saturday:7am–8pm
  • Sunday:7am–8pm
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
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