Poor experience. We were nervous as we waited in line for our reservation after hearing what we did from the people ahead of us. Beware when booking online. They have numerous add-on’s (that you’ll find about when you arrive) that increase the price tremendously. They charge to rent a Sun Pass and you can’t use your own. The two options are: rent one for $15 PLUS pay the tolls separately or rent the pass for $20 per day with unlimited tolls. They also required a HALF MILLION DOLLAR insurance coverage policy for a $20k car.Once we finally finish paying, we get outside to see the beat up car that we will have to drive around town for our vacation. It was embarrassing to say the least. We were told the gas tank was full, however, it was about half full. I took photos immediately because everything was too sketchy.

If this app had a zero I would give this place a zero although very easy to rent from they have stolen my personal information with out any remorse, they hand up on you both Ft Lauderdale and Miami location and will read the caller ID to make sure it is not you calling. They do not have a manager on hand all the time and they are “apparently” privately owned they do not have a corporate to contact. The staff are very uneducated, and they have hidden fee’s, be carful with this place

TOTAL RIP OFF!!! THEY ARE DISHONEST CROOKS!!!! DO NOT RENT FROM THEM!! YOU PAY ONE PRICE, BUT THEN WHEN YOU GET THERE, THEY HAVE HIDDEN FEES!! THE COST OF THE CAR WAS SUPPOSED TO BE $248.00. AFTER THEIR HIDDEN FEES IT WAS $538.00. NEVER AGAIN!!!

PRICELESS OR JC Bad customer service, they are on American Express website as an option but they don’t accept Amex, they came late, they don’t have the same name so it is very confusing.I had to cancel and get another car, and of course I will have to pay more because I have to get another company again.Book with another company no priceless or jc.

Reserve a car weeks ago. Seem like the place ran out of cars and rented mines awhile then tried to give me a different car I was okay with but smaller. The lady at the counter with a dead face tried to add insurance to my car when I already have my own insurance. Then said we dont except that insurance because its doesnt carry a 500k policy. I know enough about insurance to know the only people that have that max out amount of coverage is NYC cab drivers. Not even millionaires with Lamborghini have that kind of coverage. This is one of cheapest car rental places. Just know why, you get what you paid for. The company didnt even have asphalt, straight gravel and dusty dirt you drive off on.

Don’t go here! Turn around and find another place to rent your car! These people are rude liars and don’t care about you at all! They require you to purchase their insurance since no insurance covers the required 500k they require, they give you a completely different car as promised and kept on adding hidden fees, turned out to be over $300 to rent a car for a couple days, ridiculous! I purchased through Expedia and they wouldn’t do anything about this scammy people or give me my money back!

The most horrible experience we have ever had with a car rental. $500,000 liability? A car that was dated with 60,000 plus miles. Beware, customer service is horrible..they dont get back to you. They also charged us some gas expenses..even though we filled it up where they said to fill it up. It was under 1/2 tank, that is what we brought it back to. BEWARE!!!!!! Tons of add ons at the last minute that we were required to buy??

Be aware of this rental place, especially if your traveling from out of state. They charged me a smoking fee of 250.00 and I don’t smoke. I think it’s because I was flying out that morning… wonder how many other ppl got ripped off!!! I disputed it with my credit card company of course but who needs the hassle!!!!!

Worst experience. It was reserved in advanced but they never showed up to pick us up at the airport even if we called several times to the office. We had to pay an expensive Uber to get to the Rental office. Over there it was worst because they charged us mandatory hidden fees so at the end we paid the highest price for a rental car.

TOTAL NIGHTMARE...and RIPOFF! Bait and switch business that will price gouge you as much as they possibly can. Forcing you to buy their $30 per day insurance, on top of what I already paid - 3% credit card fees to use a card, and absent bosses / owners who dont train or support their poor staff who are left to deal with unhappy customers.Whatever you do, DO NOT RENT FROM JC!

Terrible experience!Bait & Switch.I booked a one way reservation and received reservation # confirming an agreed final price, all fees included.When picking up the car late at night, they tried to charge an additional $200 that was not provided in the contracted price which was ITEMIZED from their website.After refusing to pay the additional charges and calling an Uber I was directed to wait outside, in the dark, by the highway with my two kids.

THEY ARE MISLEADING CLIENTS !!!!! DO NOT USE THEM !!!!!The worst place I ever been ... if I could have give negative start they would have get it..We reserved a car online for $80 and when we arrived they jacked the price to over $200 !!! For all king of different excuses such as: covid cleaning fee, airport pickup fee...When we said we have our own insurance they said the coverage if not enough and they need at LEAST $500KAfter calling my insurance agent and getting them what they asked for they said that our reservation expired and they refused to rent us the car....When we asked for supervisor the girl behind the desk said I can not get hold of him he is away and not picking up the phone... and more and more lies ( we saw the guy walking upstairs to the office )Worse experience EVER had with rental company Will NEVER RECOMMEND THEM TO ANYONE.

Good deals and very friendly staff

They didnt reply my emails before my arriving, when I did they did not have the car I booked because it was crashed the day before and downgraded my reservation. When I picked it up it did not include insurance as published and they charge many hidden fees. I ended paying double the amount. RUN FROM THIS PLACE!

Very satisfied, great value for the money!!! I will again rent from OptimoRent or JC car rental. Highly recommended. When I booked for the first time, I was worried that how did I get a full-size SUV so cheap. The answer is that they give awesome deals, which we cant imagine. The car was in great condition, almost new. The agents are really nice and welcoming. One more experience is that my wife forgot her iPhone in the car. These people are so nice that they took their time off and returned (by mail) that iPhone to us. I am very thankful for all their services.

Dont use this company!! For your own good

Terrible experience, over charges and upsells. Insurance costs are insane. You think you will spend $500 on a rental but it will cost you $900.

Horrible experience using this company we were scheduled to drop our rental off at 8 a.m. and have a shuttle to the airport waiting when we arrived nobody was there ended up having to call an uber and almost missed out flight

Worst experience with this company. After scheduling a car rental they send out an email saying sorry I cancel the reservation when in reality they cancel the reservation because they dont have cars available. Why arent you guys honest in the first place and not let the website make reservations if you dont have cars available

It’s just a ripoff!! To many hidden fees!!!!

The absolute worst. made a reservation and two days before my trip they sold the van to someone who paid a higher price than i did and i did not receive any type of confirmation or notice! avoid if you dont want your plans ruined!

Nice place to rent a car

Avoid this SCAM company. You can look for the reviews in web and find they have very competitive prices, but when you go to retire the car, they charge you almost the double of the price argumenting fees and taxes insurance. At the end go to whatever other company and avoid this one. Through the app I paid 215 for a week rental car. But in the place (without including property damages insurance, I have to paid 250!! Otherwise the canceling policy will be charge 50% of amount already paid

If I could give them zero stars, I would. What a joke this company is! First off, theyre located far away from the airport (you cant take an airport shuttle bus to them). They have to send someone to pick you up at the airport. Once this person drove us to the actual rental place, they didnt have a car for us! Wed reserved more than a month in advance and showed them the reservation confirmation. They said, Sorry, we gave all the cars away. Theres nothing we can do. But well give you a ride back to the airport. Gee, thanks. Once the guy drove us back to the airport, we realized he hadnt given my friend back her drivers license (hed asked for it so he could confirm our reservation). We had to call him and demand he bring her drivers license back to the airport. We then had to abandon our place in line at Alamo Car Rental (because we had to figure out how to get another car, ASAP, on a busy holiday weekend), and run out of the airport to meet him at the curb. DO NOT RENT FROM THIS AWFUL PLACE!!!

I could just copy and paste bits from the other shocking reviews on here.Didnt answer the phone on arrival at shuttle terminal.Collected in a mini-van by a man with poor english.Told we could not take the car unless we paid extra insurance, despite having the rental voucher with basic insurance and having purchased extra insurance at home to bridge the high CDW. Told it was Florida State Law that we had to buy upgraded insurance. (further research suggests this is a blatant lie)Sunpass charge $15 a day - the device can be bought for $5

DO NOT RENT FROM THIS PLACE.We made a pre-paid reservation through Kayak with OptimoRent who went by the company name JC Car Rental when we arrived in Miami. After calling for pickup we waited for more than 30 minutes to be picked up even though the place was less than a mile from the airport. The driver arrived in an unmarked Honda Pilot without saying a word, loaded our luggage and took us to a sketchy strip mall. He walked inside. When we tried to follow the door was locked. We waited there outside until another man who did not speak English came and unlocked the door. After charging the $1000 hold to my credit card, I was given the contract which was for a Toyota Corolla. My voucher was for a Toyota Rav-4 or similar. A Corolla is not similar to a Rav-4. The representative said they didnt have a Rav-4 or any other small SUV. I asked if he planned to tell me that before I signed a contract for the Corolla and if what planned to do to compensate me for the fact they didnt have the car I had a voucher for. No response. My wife and I demanded to be taken back to the airport where we acquired a last minute rental car with another company our own expense. This service is unacceptable and dishonest.Additionally, the customer service rep was unable to void the $1000 hold transaction. Instead he said his only option was to change the charge to a $0.01 charge. While this isnt a big deal to me financially, it shows another level of unprofessionalism and ineptitude on the part of JC Car Rental/Optimo Rent.

TCCar rental cancelled my reservation 1 day before my arrival without any reason. It was confirmed via a car booking agent and they cancelled teh reservation. Probably because they figured the rate was too low and they could rent the car to someone else at a better rate. Very illegal, very crooked up business practices.

They have many options, good addition. Very responsible

Im very happy with your services and responsibility. I recommend them

BEWARE!!! They charge you $10/day to use your own car insurance. This cant be legal. Would NOT recommend using them.

Completely misrepresented! I was charged $30.00 extra for my own insurance. Also told I had Sunpass and then charged $15.00 for a $1.00 toll. So my on-line agreement for $58.00 came to >100..Its a scam! Dont go for it! Also on-line confirmation included GPS which was not included nor available!!

I, too, would give this place a zero if I could! Worse place ever. We rented a car in December, and still do not have our $500.00 deposit back. I have called numerous times and get nothing but lip service. They blame my bank for not posting the refund!!?? They are off site from the airport, and the place is a joke! They have hidden fees like charging you $10. a day if you use your own insurance. They try to charge you $15. a day for tolls, when it came to $13.00 for 6 days. DO NOT use this company.

I made my reservation a month in advance. A few days before pick up, I recieved a notification that my reservation was cancelled. When I called in their excuse was that it wasnt available and thats it! They didnt even try to accommodate me with another rental. This was very inconvenient and unacceptable!

Big Scam! Never Rent from Them! We rented a car from their Miami airport. My online print out stated that my balance to be paid at pick up was $107.00 and they told me it was $201Even though I had my own insurance, they told me the liability amount should be one million. We wasted one hour disputing this fact.I then called EasyRentCars who we booked this through and they told me that they could do nothing about it, but we could cancel if we wanted! Therefore, we had no choice but to pay the $201 if we wanted to leave there with a rental, since we had no other means of transportation having been picked up by them at the airport!When we returned the car there was some additional mandatory charges!!TOTAL SCAM, SO BEWARE!

BE AWARE, THEY SCAM PEOPLE. charging $15 dollars per toll plaza plus the amount of the toll which is usually less than a dollar. This can not be legal, these people are taking advantage of people that come from other countries and dont know any better.

They are nothing more of a piece of trash, they organization is terrible.

The most unprofessional service you will ever recieve. This car rental will scam you for your money. Over charging then they will block your calls all so they won’t have to answer to the fraudulence activity they have done. They do not care about customers issues once you give them your money then they will charge hold your deposit. Rent at your own risk. Stick to hertz & enterprise Atleast your money will be accounted for.

Doesn’t say the same as on the website and has bad service, not going to come back.You have to be careful with them

UNRESPONSABLES... I went there because they offered a van really cheap... BUT when I got there they pretending to charge me 3 times the price (it was $150 and they raise the price in $450) even when I already rented online... putted me in a really hard decision because I really needed the car... Of course I didn’t pay and they just cancelled my reservation... it being passed 1 month and I haven’t receive my security deposit back yet... BE CAREFUL EVERYONE don’t trust in those guys... SCAM SCAM SCAM SCAM... no even 1 start... NO Star 👎👎👎👎

The car was ok, the shuttle was quick, the cost was low.

My car was in good condition. good service in general

BIG SCAM! DONT RENT FROM THEM! We rented a car from their FLL airport location on 6th St. My online print out stated that my balance to be paid at pick up was $101.00 and they told me it was $197.Even though I had my own insurance (and brought my card for proof of the insurance with me, they said that with your own insurance it was still a mandatory charge of $10 a day, plus another mandatory charge for a Sun pass even though none of this was stated anywhere in all the fine print. We wasted 45 minutes disputing this fact while the service agent tried to find it states somewhere on the website and paperwork. He could not find it anywhere!I then called EasyRentCars who we booked this through and they told me that they could do nothing about it, but we could cancel if we wanted! Therefore, we had no choice but to pay the $197 if we wanted to leave there with a rental, since we had no other means of transportation having been picked up by them at the airport!Ironically, when we returned the car there was now a print out taped to the counter stating the additional mandatory charges!! I guess no one else ever stayed to dispute these added charges upon pickup!THIS IS A TOTAL SCAM, SO BEWARE!

Ill start off with some positives that the car rental place had a very good pickup response time and very courteous drivers both from into the airport which made it very handy when traveling in comparison to walking in from a parking terminal at a typical rental place at the airport. Everything other than what was noted below worked on the car and performed well for what it was. I was impressed on how they met its very early for car rental return and gave us a ride to the airport although it was a secondary employee that did not speak English very well at all he was very courteous and a very safe driver.Im a pretty honest review or I feel but very picky with customer service being a service provider myself for the public. Well unfortunately we all expect to be nickeled and dimed upon a car reservation so they can make additional honey why Im not fine with is a hidden fees which leave you at no other choice to pay them sometimes. When you choose to use your own insurance they actually charge you $10 per day on your car rental which I felt was really sneaky because I actually printed the terms of service and read them carefully and nowhere on their didnt mention this other than if you choose your no insurance plan. Once you get there they said you that that no insurance plan cost $10 and theres no choice. The other thing that bothered me a little bit was I noticed they were filling up the rear tires on my particular vehicle when we picked up the car and lo and behold we had nothing but tire pressure issues every morning. when I asked him about this the simply said no worries well take care of it when you come back. For those that may not realize this that low tire pressure and even an over tire pressure is a huge safety concern and once the light comes on you never know if you have another problem. One other problem I had was when I realized I accidentally made the reservation for 4 days in meant to reserve it for 3 days they would only refund the SunPass fees and the no insurance fees and would not reimburse us for the extra day rental fee even though they were told of this problem 1 hour after I left signing the rental car agreement. This part was not necessary little wrong just a little cheesy and seem to counter common sense bottom line is I would not recommend them simply because of the details or service that were important to me but if you can Overlook some of those youll be fine with themJust an update we managed to leave our iPad in the back of the car and the gentleman was very nice saying he would put it in the mail tomorrow to us as well as any form of payment would be fine. A good start to turn around

RUN AWAY!! please do not make the same mistake my Fiancé and I made when we came to Ft Lauderdale/Miami. The company and managers are lying to you before you even pick up the car. Our 4 day rental car was supposed to be est $70 in total in December 2018. They came to pick us up from the airport and we were brought to their location in Ft Lauderdale. We then were told we needed a $10 a day sun pass, which we agreed to pay, then were told we needed to make a $500 security deposit. We ended up spending in total around $700 on what was supposed to be a $70 car rental but again were told we would receive the security deposit back and if we were to have any issues to call them. WEIRD, but my fiancé and i are dumb and just said ok. We should have left and went to enterprise and spent our money somewhere else. We ended up still renting the car, no problem dropping off the car at all, went on with our regular lives. A few weeks later, we then we spoke to a supposed “manager”, Luis Castillo, and he reassured us that the company attempted to refund our security deposit around 3 weeks later. Around late January 2019 we were told by the Credit card as well as JC auto rental, the card we used to make the payment needed a dispute due to the security deposit not being refunded/ accepted. We completed the dispute as requested by both companies. JC auto rental then reported to the credit card company saying our charges in total were around $700 and it was not a security refund but a purchase with no refund. We were shocked. Now we call JC auto rental attempting to talk to someone, now NO ONE speaks english, everyone speaks spanish apparently. Then they tell us since this charge was “last year we can’t do anything about it, its in the past.” WHAT?! talk about a scam!!! These people are TROLLS!!! Please don’t let them take your hard earned money unlike us. We are honest people, we don’t like fighting, arguing, blah, blah, etc. We just want to warn the next Friend/Family/Anyone to go to enterprise, or any reputable car rental company. Do your research unlike us.

I never ever write reviews but this place was so bad that i must.This place is HORRIBLE, even the manager is bad. They dont find your reservation in the system. Manager says he’ll look into it and call you back, doesnt do it. Days trying to get an answer and nothing. Save yourself the trouble and rent a car elsewhere.

They charge extra $20 per day for a car. So you are not a complete idiot. Rent from legitimate place and from these scam artists

WORST CUSTOMER SERVICE I HAVE EVER HAD. The car broken into and the insurance they make you buy does not cover anything. On top of that they said the repair would be less than $200 and I was charged way more than that!! DO NOT RENT FROM THESE PEOPLE. They dont even deserve 1 star.

I’ve been waiting for 4 hours at Ft. Laurderdale airport. I was told because I was late (Because of weather delays) I needed to wait for the Ft. Lauderdale branch to open between 640-640pm and I would receive a call. It’s 9pm now and I still haven’t received a call from JC car rental.

Several hidden costs and old fashion office.

Waited more than 2 hours, asked and called numerous times and got to see this car rental place. They dont speak English or answer phone call. Waste of time and money. STAY AWAYYYYYYYYYY!!!!!!!!!!!!!!!!!!!!!

The attention was excellent and my vehicle was impeccable

Horrible experience

We rented a van from these guys for 2 weeks, brought it back to them and they wont give a receipt back to me now because they say we are not in there system??? Unbelievable! I need the receipt for our rental only and they are unresponsive now too! Really disorganized!

Scam

Shut this place down!

Incredible service!!

Perfect and cheap!!!

Bad people

Pésima atención, embaucadores y mala atención, espere 1 hora en el aeropuerto y no llegaban,, le devolución un desastre y mal atendido, la devolución del deposito no llego nunca, los seguros mas caros que el arriendo del auto, amigos mejor trabajar con empresas serias dentro del aeropuertos, esto son un blufones

Horrible!! I never use their services again. Very poor customer service. Also, I had a situation with the car that its gas tank was full and they charged me as if it was empty. In addition to the additional $ 50 dollars a day for other insurance which they never say.

Poor service policies charge and additional charge for unreported damage repairs, they do not respond for the insurance purchased. I suggest never hiring with them, it was definitely a theft what they did.

We arrived and the reservation canceled me because my flight was delayed ... And I arrived 40 minutes late without notice ... To return to give me my reservation they forced me to take out an insurance of $ 30 dollars x every day. Q was 10 $ 300 dollars more, being that I was paid for 6 months .. Then they ask me if I have a card to put in guarantee of $ 1000 thousand dollars which I did not have. The solution of course is that you hire the Sun pass $ 20 dollars x day plus $ 200 in total .. That is, my car payment x took off for 6 months,,, I got an extra expense of 500 total. On the 1st day when I arrived I had 500 dollars less that were not in the plans at all🥵 The car two days I emptied a disinfectant to get the smell of cigarettes that I had !!!! The car was very new ... When I returned it, I lacked a tank of gasoline to return it as they gave it to me ... The shell station that is next to it is xarisima I recommend that you fill it elsewhere x 35 dollars I filled the tank and there in the station x 25 dollars was a room!I do not recommend it .. They forced me to hire those extra things otherwise I was left without a car

The best 100% recommended, excellent service😉

A month ago we rented a car in Miami where they charged our credit card 1,000 UDS, according to them they did not charge the card and we have to see it with the bank, we spoke with the bank and they used the same AUTHORIZATION CODE that they used to the warranty.They will try to say that we are the ones who are wrong and they are not to blame for anything, but I attach all photos where there are many people with the same problem as us.

DO NOT LEASE CARS TO JC RENTAL !! They are scammers and their method of operating is that they take advantage of people who go on vacation and charge them for $ 1000 dollars, which later they refuse to return! be very careful, we have already made the reports to the Miami DADE police

Terrible, this renter forced me to buy insurance and since I did not do it they scammed me, saying that I made a small break in the windshield and to top it off they send me a video without evidence of what I have done and that when filming they skipped that piece and then doing the scam they charged me 2000 dollars and when I claimed the employee yelled at me in an audio and even told me do whatever you want welcome to the United States so proceed hereWell sir, edit this to answer your answer and in a cordial way, good morning when the car was delivered to me on March 2 between 12 and 2 in the afternoon, it was with that small break in the upper part of the front windshield, the man was informed that I was recording and he said that he had already recorded it and that there was no problem, and before the delivery of the vehicle it is true we did not buy insurance because it is not the first time that we rent a car but it is the first time that he tries to charge me something that I did not do and I have the safety video that was made and the video does not show the upper part of the front windshield I do not want problems with the company or with the workers who are not to blame that another person damaged the windshield and They have noticed that crack and they are charging us for that because they only follow the usual procedure and I understand that I know that the crack you have to repair that but we were not the man who gave us the car Or he told us that there was no problem, I just want to solve this problem in the most peaceful way and without problems, I hope a response from you, thank you and good morning to all the jc car rental administration and have a good day

They are scammers !! They do not rent cars with them, they say that they block you for 1000 dollars, but they clone your card and charge you 1000 dollars more, then they never return it.Seeing the comments they do it to all the people

I rented a vehicle with those thieves and spent my time, but they are supposed to have my card and they were going to deduct the money from it, because they were looking for the vehicle and they took all my things when I go to the rent car they tell me that theyThey didnt have my number, thats why they took it and in the end I had to pay for a tow truck they used and for that they charged me an additional $ 350 ... dont be fooled, they are thieves.

They have no respect for customers, they steal your money, they rent the same car to 2 and 3 people at the same time to scam you PLEASE DO NOT FALL INTO THE HANDS OF THESE OFFENDERS

It is not inside the airport, I would recommend another (although there was no problem)

Guys, never rent a car at this company, they charge more, like every rental company you pass the card, as a guarantee that something can happen to the car, but nothing happened to mine and they just did not return the value of 3 thousand reais! Besides, they gave me a car with all the wrong documentation and the police stopped us, causing a horrible discomfort!

Do not recommend, the rental price will get super cheap. But then they force you to take so much, that leaves the same price you would have taken in an Alamo, Hertz or any other annex to Miami airport. Not that this is a problem, because they will pick you up and drop you off at the airport, but you have to keep calling, thats kind of annoying. But the worst thing for me was the vehicle, I did an upgrade but before I had not done it, I got a blue Santa Fe that was not ready, had to wash and knows those lavas at the time, it was not good. And she had a noise in the rear wheel that looked like I was in a tractor, a very annoying noise. Do not recommend, the cheap comes out expensive. It will take 3 stars for the boy that answered, because he did everything by himself. He picked us up at the aero, made the contract, washed the car, received the payment and everything.

They are thieves, false advertising they offer something they charge another, they have to leave a deposit which they never return, they say that it is the clients bank problem, then they say that it is already with a lawyer, for a foreigner to take them to court is worth more than that, many people she stays quiet, but they stole $ 500 from me, they never return it, just look at the reviews on google,scam- scammers.

Car very good, but lacked friendliness !! Ive been better served at other Miami rental stores.

Watch out. Pick and scam company!First, note that the vast majority of positive reviews are from profiles with a single rating. That is, probably fake profiles, created only for the purpose of increasing the companys score.If you are consulting this company, you probably searched for cheaper prices than those on the market. Is not for nothing.Only at the time of rental do you find out that they force you to pay $ 13 a day to use the companys SunPass already attached to the car (plus the toll amount). If you refuse to hire this service, you will be charged $ 15 per toll when you return the vehicle even if you have used your SunPass, which you can purchase at any Publix or Target for $ 5. Absurd.In my case, that was the least of the problems. At the time of the rental they made the blocking of 1000 dollars on my credit card (normal). However, they are giving me the biggest headache for me to get that money back. After more than ten days of returning the car, without being able to resolve this issue, I managed to get a receipt for the chargeback only after calling the police. The worst: the receipt was fake! I am trying to resolve this issue with the credit card company. If it doesnt work, I will have to sue Decolar who was the one who brokered the reservation.

Scammers!They architect everything so you cant complain to some local authority about your improper charges. I lost almost 2 thousand reais. Good thing, because it would be even more so if I didnt demand my chargeback IN THE HOUR!Run away and help eliminate this band from the US and the world ... 🙏🙏

The location offered by the DECOLAR reservation was confusing and when we arrived at the airport, we did not find the rental car that is actually outside. In addition, they made us buy insurance that we had already contracted for the site but q dp of the fatigue of the trip and so much inconvenience to find the place, nor did we attempt the exploration. When we returned the car, we noticed that they had placed in the contract a value different from what they had agreed that, as we had signed, we had to pay. Disappointing. (I.e.

08/23/2018 - FRAUDULENTS, MISCELLANEOUS, SCAMMERS, CRAZY, SACANAS, PICARETAS, EXPLORADORES, ENROLLERSTHEY DO NOT RETURN THE VALUE OF THE GUARANTEE IN THE AMOUNT $ 1000.00 dollars, plus $ 237.00 of SUNPASS, converting to reals gave more than 5 thousand reais.They take advantage of the vulnerability of tourists.Dirty car, a lot of tires ($ 1.25 is paid for filling the tires).08/08/2018 - From the comments I read, I believe I fell into a beautiful hole, COMMENTING ON THE TOLL, they force you to pay $ 12.99 per day (I hope thats all), they say that everywhere you have a toll what you LIE, now I will wait to see how the car will be returned. As soon as I return the car, I go back to Didólareszer as it was.

I had a very bad experience with this company, I rented a car through an application that they allow, they authorize it, and once in the office they tell you that some of the authorizations are of the application and not theirs. In any other company they always allowed us to use our insurance, and once we showed up to take the car they told us that we had to pay the insurance, although we showed that the insurance was in force, we had to pay more than double the initial payment. We had no choice, it was 2:30 am and in the end they insisted: Elsewhere it will cost much more for being high season, which increased our disappointment. And finally when we went to return the car there was no one in the trade, it was 5:15 pm.WE DO NOT RECOMMEND THIS COMPANY, IT IS NOT RELIABLE.

The vehicle was fine but it turned on a service light and without seeing what it was they told us that it was nothing what an oil change was, we told them that we were sending photos to be sure and they didnt give them any importance. In the end it was a tire but if they had accessed the photo and said it was a tire I would have thrown it in and would have been calmer. In addition, I specifically asked him if the tolls could be paid later as we passed them and he said no, that they would fine us. Then, as I went through the tolls, I saw that if they could be paid right there and it would not have to be charged as we had said in advance. The person who attended was called Luis. I would not rent with them again.

Bunch of cretins! Scammers!! They made a fake profile with fake reviews to take money from unsuspecting tourists who want to save a little on their car rental. They put low prices to attract idiots like me, and they dont pay back insurance. Im going to contact the police and shut down this criminal organization.

Responsible and trained staff, they treated me very well. Quality service

I recommend them 100%! Very good customer service.

I looked for several rentals until a friend recommended them to me, super good service

Excellent attention and speed to attend. 10 points

For these types of services the most important thing is that they are responsible, and I got it, thank you very much for everything

Please DO NOT RENT with this company. Its been a month and they havent returned my deposit. Theyve been jerks when I ask for my money They lie saying that they have already paid my deposit and it is not like that. On top of everything, they charged me $ 321 in tolls for 6 days of rent. They are scammers and bad people and. They play with other peoples money.

They are super responsible and their search service to the airport is the best!

Good place and good price. In the end one of the employees asked me for an Uber, he paid it with his card and I paid him the good gesture, pity that he overcharged me

Excellent attention, the entire process was successfully completed. I recommend them!

Very good customer service, thank you very much!

I was asked for a 1000 dollar shorts to rent the car, and it wasnt Reverted!

It seems that this company has a habit of surprising and scamming its customers. They told us that we had delivered the crashed car when we were already in our country and they demanded the payment of $ 500, they threatened us with complaints, etc. The car was delivered in perfect condition.Already reading reviews about this company I realize that it is their custom to act like this.

They are not at the Miami airport. They did not come to meet us. We wait 1 hour. We had to buy an American chip card to call them. No. They had a telephone ... Fortunately, a van from Despegar brought us to the store. Few reflections to think about customer reception.

Good and values ​​is extra insurance and SunPass were not informed on booking

Difficulty making contact to pick you up at the airport. But everything worked out.

They cheated you on one or the other side, I went with a reservation that was all paid, in fact I had called to ask if everything was fine to which they answered yes. but when you arrive you get that if you do not hire insurance with them, they have to charge you I do not know what rate, if you hire them with the toll, the thing that to withdraw you have to pay more than double what we had already paid. I dont know what need to scam people. I should have rented in Alamo as I always do

The 500 US foreigners deposit is stolen, as a lawyer in the US is more expensive, they say they go to court and keep the deposit. They stayed with mine. Its just look at the qualifications to realize what they do

Lousy I have been claiming my deposit for 5 months and they do not return, they have sent a false support that is invalid, and I write emails, I call and nobody answers, they do not respond. It is not reliable. I still do not get my money back

Rent a car by taking off, the deal isBad, the car is in bad old condition and careless, you arrive and you find out that you rented a car without insurance, or a partial insurance that scares you to leave alone to go around the block, because they charge you for a franchise 10 000 dollars. they sell insurance for 30 dollars a day. Some scammers do not rent there please.