These people are amazing and I would book with them every time I come to Miami. They we’re so much help after Nu Car rentals up the street scammed us. Took our debit card for a deposit and we’re just all around willing to help after everyone was booked for Memorial Weekend. He only had one car left available which was a bucket lol but we knew what we were getting into and after being scammed we were desperate for anything. The check engine light was on the whole 3 days, the axle on the car sounded like it was gonna fall off every time we switched gears, and sometimes the car took a while to start up like the battery was dying so that was kinda scary honestly. But the price he gave us was amazing, he didn’t make us by a toll pass unlike NU car rentals, and I got my deposit back fast. So would I use them again, absolutely. I would just book in advance so I’d get a nicer car and don’t get me wrong he had some really nice cars in the lot, they were just all booked:
DONT BOTHER RENTING HERE!! I Would not be able to tell you how renting from these people is. I received ONE email with my car confirmation weeks ago when I booked the car — when I arrived at the airport at the time in the email, nobody was around. I called and they rudely said “check the website again” and hung up without saying anything else. I never received any emails or phone calls, but apparently my car rental was cancelled and I was stranded in a busy airport with no car rental and no other place around me with a car. I will NEVER try to rent from these people again.
Just reserved a convertible on line. Called to make sure they received the confirmation. First thing the rep said was that they had no availability. He didnt even ask when I was planning to rent the vehicle. After I told him I did not need the reservation until the middle of February and I reserved a convertible, the representative said they dont have convertibles. What the hell? Why do you show them as an option? How was I able to book one on their website? Terrible misleading on line representation. Should have known it was too good to be true.
Having previously rented from them last minute, I assumed making a reservation almost 2 weeks in advance online would be a good idea. I was able to pay cash before and no deposit was required. I ordered 2 8 person vans for a family trip. I got reservation numbers and confirmation emails. The day I was supposed to pick up the vehicles, I called and was told that there were no cars available. I indicated that I had a reservation and was told it was pending, they had no cars and was promptly hung up on. I called back and asked why would I not be told cars were not available when I made the reservation and I got no answer. I also asked why I was not contacted previous to this with no answer but we dont have cars, bikes or anything with wheels. This had to be the worst way to conduct any type of business. And afterwards, they had the audacity to send an email saying they were sorry I cancelled my reservation. I didnt cancel anything!! You did and didnt even tell me! No apology, no explanation, no nothing. As much as I appreciated the no hassle rental before, I WILL NEVER RENT FROM THEM AGAIN and advise no one else to either.
Highly efficient service. The car is clean. Drivers are friendly and very helpful car rental..Everything better than competitive others..
In a word car is so amazing and comfortable. Im very happy.Thanks a lot.
They are very Smart and also so hardworking..As always they so best service.
You guyz deserve 5 stars for your service 👌
In a word products are so good. Well service and trusted.
Very impressive and well serviceVery good
I’ve had my rental car from supreme for almost a month now... the morning I was looking for a rental car I almost gave up cause everyone that I called was asking for too much info or too much money. So instead of giving up I looked up supreme and called them & they told me to come in they had a car ready for me I got there the customer service they provided me was awesome they are also very understanding. I had to return the car yesterday But I didn’t get paid til today and they told me not to worry about it just to call and let me know once I got paid so they can extend it for me... I WOULD FULLY RECOMMEND THIS COMPANY TO ANYONE.. THEY ARE BEYOND AWESOME THANKS DIANA YOU’RE AMAZING 💕 rating 5 star 10 star if I could
I think i got best car from here.Thanks.
I love this rental place, they are not picky about payments whether its cash or credit or debit unlike many rental places. Cars are in good condition, reasonable prices, very nice staff. Have been going here for more than 2 years and this is always my GO TO!
We came from new jersey we had called ahead of time they had given us a price, the day that we finally came, the price was totally different, short story, the car they gave us was totally a disaster AC wasnt really working Windows wouldnt even go down car was dirty and smelly . Dont recommend this place theres tons around and with better cars for the price we paid. Unfourtunatly we didnt know. Busquen otro lugar, los carros son una basura sin aire acondicionado y sucios. No los recomiendo.
Honestly, first class service from start to finish. After the New Years I had booked and confirmed a car at Enterprise. I went there and they said they ran out of cars. So I went to Avis and then Hertz who all ran out of cars. So I looked up Supreme and called them. They said they had a few cars but not SUV’s and I told them that I wanted to go to the keys. They said they could drive and drop the car off at my condo. I went for it. About 30 minutes later I had a car. It wasn’t a new car but it ran...2016 Altima. Got to the keys.After I returned the car I came home and it struck me that I left my $350 BOSE headphones in the glove compartment. I seriously though they were goners. I did text them and in the morning said they found them. I tried their customer service and asked if someone can drop them off and this wonderful lady Diana came by in the evening. Wow. What impeccable customer service. Thank you supreme.
Super last minute with the rental on my end but they made it quick and painless. They worked with my budget which was super helpful. The car wasnt in the best shape, barely had gas when I got it and the bumper was almost falling off while I was driving (an issue that I noticed at the shop). Other then that the customer service was great. I would definitely recommend.
This place is a scam. My vehicle was hit by one of their cutomers who they had charged insurance coverage and refuse to cover me. They told me to go through my insurance so I would have to pay deductible. never seen a more shady business. STAY AWAY!! yOU GET WHAT YOU PAY FOR.
Very good no headache was in and out and got my car
Very good Service ❤️ Very Good Cars ...office manager Diana very Nice
Do not go there, expensive, very old cars and misleading information. If you have insurance, dont be lazy like me go get your car inside the airport. Lessons learned
Worst rental experience ever!! DO NOT RENT FROM THESE SCAM ARTISTS! They gave us a dirty car first off (sunflower seeds in the cup holders + grime on the clutch). The car also had a lot of mechanical problems including check engine light and front light out. To finish it, the button where you roll down your window, completely fell off. Horrible service and they wouldnt refund us our full price. DO NOT USE THEM! Especially for their horrible prices. Thanks for terrible service :-)!
Very affordable! True to the deposit! Will return!!!
Excellent professional service. The ONLY rental car agency I’ll use when in Miami.
Comfort, quality and attention to detail is what this company provide. Pick up and drop off at the airport terminal and no waiting line. Great service!!
GREAT HELP, WONDERFUL SERVICE!!! AWESOME CUSTOMER SERVICE.
Super understanding and sweet staff . Quick service.
Very good service and accomodations.
Looking all over an they had a car for me
Great service, BEST PRICE
I made a reservation online for an amount, but when I went there they want me to pay additional fees for insurance almost the DOUBLE. So total amount became MORE than other companies at the airport. Cant trust their website!
Great customer service and nice cars... Thank you!!!
Right on...good people.
They canceled our reservation 1day before we went to Miami.Totally unreliable!
Stay away.....far away!
Very good place to rent and all very accessible to your customers. Congratulations
The treatment and the agreement was very good, I touched a car that was not 10 points but did not give me problems, I am frank that they changed it for me and I did not want to wait I did. I agree.
Very good .. Excellent attention. Recommendable.
Good prices. Easy rental process.
I congratulate you, very timely, very friendly service, very good vehicle, if I would rent with them again.
Totally recommended ... spectacular attention ... seriousness ... I will return without a doubt
Very good attention and comfortable vehicles.To recommend ... 👍👍👍
I have used their services many times and it is simple and economical. Thank you and we will continue seeing you!
Good attention, well informed how to handle traffic, regulations and in general.Recommendable!!
Very good service
Very good!
Very good
DIANA, A COLOMBIAN GENIA !!!
Good attention.
Excellent attention
Lousy attention
Very friendly and the car in good condition
All fast and agreed vehicle
Highly recommended !!!