Agent Yuly Solbavarro is the BOMB!!!!! I rarely write reviews about anything, which says a lot about writing this review. I was having the worst couple days dealing with my car insurance provider (progressive) aka REGRETsive. the lady was extremely rude and unprofessional and just didn’t care. I called other insurance they weren’t able to help to help me. I was frustrated until I was referred by someone to call GEICO I reached yuly. Yuly was completely the opposite. Not only she cared, friendly, professional, and very helpful she was able to help me with exactly what I needed, on top of that she got me a way better deal than progressive with zero stress. She saved me from being ripped-off from a car insurance, I’m flabbergasted. It’s people like her that make customers day. Danm I just wrote a whole paragraph, that’s how awesome she is. Thank you so much.
I received extremely good service from Yanet and Teresa. They were very knowledgeable, friendly, patience and took their time in explaining what I needed to do. They resolved my issues at hand. They are definitely a great asset to Geico👍😊
Wow - I have been happy with GEICO overall for all of the years Ive had them for my auto insurance in Maryland. I just recently reached out to them to help my daughter get coverage in Florida. I was extremely pleased with the FANTASTIC SERVICE we received from agent Yanet Cabrera!! What an above average experience - she made the entire experience a pleasure, for a task that is typically not looked at as an exciting one to tackle! Thank you, Yanet - you truly are a major reason I am comfortable promoting GEICO to my friends and family!!
Did not expect my call to go so well. Agent Yuly Sobalvarro sold me exactly what I needed and I was honestly only calling for a quote. I had tons of questions but she was very professional an plus her good vibes were much appreciated. Hope this review gets her a pay raise or at the very least just makes her look good for a promotion!
I got AMAZING customer service from my new agent Yuly Sobalvarro! She was patient, informative and she beat my old rate with State Farm which could not match her offer. Estrella Insurance also failed to match. Yuly was patient as I shopped around and waited for my response. She then led my hand during the switch from State Farm over to Geico. What a great experience and its all thanks to her impeccable customer service.
I want to thank Yanet Cabrera for her professionalism and kindness. She helped me with everything that I called about. I highly recommend your location for any of our insurance needs. Thank you again.
I switched over from progressive insurance to Geico. This is my second time coming back to Geico after the company raising my insurance premiums around 7 years ago. I wanted to give a special thank you to representative Mayra Saldana for being attentive and listening to my needs. I always like to write down all the details and information given to me and verify in my policy that my needs were met. Mayra took care of me and found a way to bond my insurance for a low payment.
Manuel Mendez best representative ever. Help me out with my policy right away and he is very profesional. I recommend him 120%
I would like to start by saying Anthony Perez was amazing not only did he saved me money but he went out of his way his costumer service skills are amazing also his attention to details was beyond my expectations he exceeded in making me feel comfortable, very pleased with his services great agent I would say the best in Miami, I would definitely be recommending him and the company to family and friends.
Anthony Perez the best agent in Miami!!!Very Professional, Im very grateful with the service.One more time thanks Anthony 💪😉👍
Yanet Cabrera has helped me tremendously. I had not received an email and had spoken to multiple reps at Geico and she was patient while I gathered all my information and waited for the email to be received on my end before ever ending the call. Love her service!
Yanet answered all of my questions and helped me save money. Very professional over the phone and helped me maneuver throughout the app to sign documents. Highly recommend this place. Ask for Yanet.
Lizbeth was a wonderful agent, very professional, we enjoyed our conversation and her help.
Great service from Anthony! Thank you so much fir your help and professionalism.
I love my insurance Geico
Yanet Cabrera from the Miami office on 8th street was easy to speak with and very professional. Great experience.
I needed assistance on Friday March 12th,2021. I really dont like to contact businesses today. No one is professional anymore and treat you rude. I met Yanet and she gave me hope and belief that we are not a doomed society. She was so helpful and professional. I do hope that Geico realizes the value and importance of excellent employees, Thanks again Yanet and it was a pleasure speaking with you.
Yanet was very helpful with what I needed and was able to resolve all issues!
Manuel Mendez did a wonderful job today. He is very professional and helpful!!!
Excellent customer service; Insurance Agent yanet exceptional skills surpass expectations.Very, very limitef parking availability in shopping area.
I like how fast GEICO always answer my calls. They are very efficient.
Anthony was very professional, he worked hard to get me a good deal! Thank you!!
Very good help from Maria, great employer.
Mayra Saldana was extremely professional and responsive. Called back when she said she would and had the information I needed.
Thank you Maria,im glad Witherspoon your service
Ms. James was very polite and helpful. She understood her client needs and made valuable recommendations.
Thank you Yaneth, Great customer service.She was very professional through and filled with information .Was awesome !!!
Very good prices
Talked with Yanet over the phone, she handled my unusual emergency issue immediately and even flirted with me a bit 😳 nah but seriously good fast support. Thank you.
Worst Insurance company ever complete trash! Good luck getting anything after setting up a claim their a complete joke and their customer service is even worse. . Never again BEWARE - STAY AWAY !!!
Maria was incredibly helpful, took care of me when the corporate offices wouldn’t even take my call. She is the best! If you come to this location, make sure she takes care of you.
They use selective words to try to upsell you every step of the way please call different locations before you call this one the more policies they sell the more they profit. They wanted to change me double when I ask about the price they hang up on me.
Still waiting for discount, of my course of Ddc.com
Horrible, you call that company and they have you waiting on a representative for 45 mins, and customer service are not even attentive, worst it come from claims and Abjusters.
Geico’s customer service was top notched and offered competitive pricing.
The people on 8th Street act rude and unprofessional to customers. They will no longer have me as a client after 5 years with them, I dont want another bad moment
After all these years working with this Geico agency and always being satisfied with their service, today I have to give a written feedback regarding their phone customer service. I first called and a subject answered the phone in the most rude and unprofessional way. Since I had no chance to ask him a question, I called again. Second time, another individual answered the phone and he was also rude. Not as impolite as the first one though...Seemed to me that they were so ‘busy’ that they couldn’t be professional over the phone. I called the 800 Geico and spoke to the headquarters office and what a difference.Maybe the Calle 8 people need more training. They won’t have me as a customer again. They can keep their unprofessional style for other victims.
They charged me $800 per month for car insurance for the state of New York City (NYC). I am a college graduate w/ a license and ok credit. GEICO scammed me!!!!! Big time because I was absolutely desperate. I got nothing from the insurance parkage.
Costumer service was amazing. Fast and professional. María was increíble helpful an courteous. Definitely a grate place to have you insured. Highly recommend to everyone
Amazing prices and very helpful! I highly recommend Ana Diaz!
Cant trust them as they increase they price two weeks later no reason !
I spent almost 2 weeks shopping around for auto insurance. I called geico today and spoke to ray. In all the years i have had insurance I have never had someone so fast and so helpful. Ray was an excellent person who made my entire week in a matter of minutes. Thank you so much brother. I am very happy now
Good customer service
Great experience,the agent Ariel Aguirre very nice person and excellent customer service
If you want good, reliable service and affordable insurance then Geico is your solution! This is my first time with geico and I am so happy and satisfied that I called Yuly S. and she was able to help me with all my questions and concerns, plus find an incredible deal that I feel extremely comfortable and happy with, saving me more then half from what I was paying and with more security and dependable insurance if I were into get into an accident. Furthermore if you are looking for an estimate go ahead and give Yuly a call, I guarantee you will be in good hands.
Yuly is EXCELLENT! She is incredibly professional and truly an expert when it comes to finding the best insurance policy that fits your needs. Not only does she find the best option for the customer but she also follows up regularly to make sure you are getting the best product and your needs havent changed. I have been one of her customers for the last 4 years and I feel incredibly lucky to have her as my insurance specialist. You will be in the best hands!
Had a GREAT experience with Tina. She was very knowledgeable and the service couldn’t have been better.
Maria is very professional and with a sense of urgency assisting her customers.
Maria was super helpful and Nice! Fast Service and efficient! Thank you so much.
I got insurance policy thanks to Hugo he really knew how to explain all the ways my insurance works. He really helped out my family and me. Whenever I have any questions I can always call him. Great office!!!
Daniel was fantastic. Got me a great deal! Highly recommend.
Awesome experience again as always. We have been going to this office for a while now and always receive the best prices thanks to our agent Ray. He is always there to guide us and always provides us the best customer service and experience. Highly recommended.
Anthony was very helpful and joyful. Super kind, easy to talk to. Great customer service!
Ray is the man! Fast, straight forward insurance quote. Not the cheapest insurance I have had, but much cheaper than my insurance company of 5 years was charging me.
The service is amazing!! Jason Lopez is amazing, super helpful and very professional. I definitely recommend this office.
Great service i got tbh. Having them for 3 years and one day i need something and they didnt let me down
Ray was phenomenal. He is professional, quick and gets the job done with minimal effort. Thank you so much for your excellent customer service and PRICES. We switched from State Farm.
They were great when I signed up, but when I canceled with them for more affordable coverage, they werent so great. I definitely wont be returning to them ever again.
Yuly is EXCELLENT! She is incredibly professional and truly an expert when it comes to finding the best insurance policy that fits your needs. Not only does she find the best option for the customer but she also follows up regularly to make sure you are getting the best product. I highly recommend Yuly she is the best very professional.
Hugo Palau is best agent.he helped me a lot with my insurance.i am very appreciate with his help.
Anthony was super helpful and Nice! Fast Service and efficient! Thank you so much
The cashier was not friendly when I ask about the discount at the register a litte loud. Would think twice before going back.
Yuly helped me get a quick car insurance quote for our family. She was very professional and courteous during the whole process and even recommended renters insurance. I will definitely be reaching out to her if any insurance needs change in the future. Thank you !
Marta at the front desk is great shes fast!
Great experience!Manuel Mendez helped me and gave me a quote I couldnt resist. Very fast and helpful. Highly recommended!
My first day as GEICOs customer and THANKS to Maria for her excellent customer services and all the staff at Weschester office present for their everyday services.Harry 2/20/2020
Yuly S was able to help me save $ on my auto insurance. I was paying way too much at my previous auto insurance company and it was time for a change. I was so satisfied with the new quote that after bragging about how much I was saving, my mom decided to give Yuly a call and was equally blessed and happy with the new quote. Thank you for making it so easy to switch. :)Anyone looking to save should give Yuly a call, she was very professional and extremely helpful. My mom and I felt comfortable and pleased overall.
Great experience. Very good service. Ana Diaz ( She is very nice and professional)
Plenty of parking, right behind the Chase bank, very professional and courteous staff, quick service, on the west side of building
Fast service super nice staff
GEICO IS ACTING IN BAD FAITH TO DELAY, CONFUSE AND PAY LESS OR REFUSE THE PAYMENT.I’m the co-owner of a Toyota Rav4 with my mother. My mother (68 years old) had an accident were the car was a total lost. After my mother accept the settlement about the price of the car the payment was stopped because Geico considered that they have to do an investigation that can take in their own words unlimited time”. Let me explain the case.-My mother had a bad accident where she could have been killed (i’ll attach the picture of the car)-My mother has NOT made an injury claim, only is asking to get paid for the value of the car.-My mother and i never had an injury claim in our lives.-With the settlement that my mother accept of the value of the car WE CAN NOT BUY A SIMILAR CAR.While Geico use comparables to get the cash value of the car, those are based on internet ads that not necessary are true, they don’t know if those comparables are in excellent condition as my car, or had accidents or structural damages in the past.They also do not consider “$899 dealer fee of Kendall Toyota” very common in Miami to advertise the car at a lower value. Some comparables are also from smaller “buy here pay here” dealerships like Biltmore Motors” that should not be comparables.-The Geico estimate also doesn’t consider the cost of the license plate of around $400-Also my mother has $1000 deductible.-Also we already spend $800 for 1 month of a rental car. (My mother didn’t have rental car coverage in the policy)-The debt in the car is much less than the value of the car, is been financed with SE Toyota Financial with 0% APR. If we buy a similar car the interest will be higher.The car went after the accident to what they call a “Geico Bodyshop”, my mother call from the scene of the accident to the Geico phone number to ask if the car can be towed to this place, the answer: “yes this is a Geico bodyshop, the adjuster can go there to do the appraisal of the damage”.-My mom has never met, spoken, texted with anyone related to this accident either the bodyshop, the person that tow the car, or the other party involved.GEICO INTENTIONALLY CONFUSES AND THREATENS THAT THEY CAN STOP THE PAYMENT FOR UNLIMITED TIME WICH WOULD MEAN FOR ME THE EXPENSES OF THOUSANDS OF DOLLARS IN FINANCING COST IF I HAVE TO PAY FOR TWO CARS AT THE SAME TIME OR RENTING A CAR FOR UNLIMITED TIME:When i call to Geico’s costumer service number, they send me directly to Jeniffer Smith.--- Jeniffer say:“I’m not the adjuster of this case”“The adjuster is Luis Jones take the cell phone number …”“There is no time limit to pay for the car until the investigation is not complete”--- Luis Jones Says:“I’m the investigator, but i’m not your adjuster, I don’t know nothing about payments, i only have to do the investigation”“The investigation can take weeks or months”“I have 40 investigations to do”“If Geico is going to pay $19000 has the right to do an investigation”“Your adjuster is Jeniffer”“I receive the order to investigate that case from the Jennifer department”--- Jessica Petterson (Jeniffers Supervisor) :Your adjuster is Ryan Das (Ryan was the first adjuster) not Jennifer you need to ask him, take the cell phone number…”--- Ryan Says:“I don’t know Jennifer, they are at higher levels”“I don’t know who order the investigation”“Maybe they are investigating the bodyshop”(My answer: Ryan, the only one that do business with that bodyshop is Geico, not me. Why do i have to pay for that? You have pictures from the scene of the accident.)Send a picture to Luis of the car in the scene of the accident” (My question: Ryan if you have the picture why don’t you sent it one week ago?”)“They (Geico) can stop the payment for unlimited time if is doing an investigation”-----How can Geico consider that a 68 years old woman can get involve in that kind of accident and loses at least 3-4 thousands dollars (to get a similar car) intentionally?? Ill file a complaint and share my experience everywhere the Geico name appears for unlimited time.
Make sure to ask for Anthony, he helped inspect my car when I signed up with the new policy. He’s polite, professional & personable 🙂
Anthony Perez is an excellent agent ! Helped me with my policy and deal with documents of mine.
I have been insured by Geico for a little over 2 years. I am glad to have met Yuly S., who provided me with great service and even better, a great quote and benefits for my 3 cars. I definitely would recommend there services.
Manny Mendez is a superior agent and a credit to his profession. A pilar filled with honesty and integrity. I will without a doubt refer his services without hesitation.
Great customer service from anthony...had answer for all my questions..thx u
For the best GEICO customer service experience, ask for Yuly Sobalvarro. She is the best insurance agent that I have ever met. Very knowledgeable and proficient for the business and will help you get the best insurance quote for your car insurance needs. I highly recommend her attentive, quick and helpful service which will save you a lot in car insurance.
Ask for Yuly! She was very knowledgeable and gave me a great quote!! Its the lowest Ive ever paid. I would definitely recommend her to everyone, she knows her stuff and is very professional.
Just joined the GEICO family thanks to Ray. He was very pleasant, informative, knowledgeable and he took his time in providing me with the information I need. Thank you Ray for making this transition as smooth as be!
I should say its not worth even 1 star ratingPathetic no value for customer-ve roadside assistanceOnly intention is to make moneyMaximum hardship to customers
Yulaykis was very professional and very helpful. Quick and efficient service and super friendly. I will recommend her and geico to everyone. She helped save me over $100 monthly . Definitely a happy customer
Excelent attention and pacience. Great place!
Great local office with the competitive Geico pricing, but what makes this office extraordinary is the exceptional insurance agents! Yulaykis is the most amazing agent who always goes above and beyond to ensure you have the best quote!!
Yuly is AMAZING! Ive had the privilege of being a customer of Yulys for over 5 years. She always greets you with a smile and a warm gesture, personalizing her service to her customers needs. Some things in life cannot be taught, she possess the charisma with the perfect mix of kindness that makes her a gem in the customer service world!
Ive been with three different major car insurance companies before and none have shown the courtesy and attention that Geico has. Yuly was the representative who assisted me with my policy and she made sure I got the best rate. Service was beyond expectation. I referred my parents and they switched their policy the next day as well.
Very bad service. Lili is the name of the agent assist me . Lie and lie and lie to me I never get so poor service. 4 days took me until I get het at the phone. No matter how many messages I leave no one never return. She agree with me at one price the bill come 40 exsta Of course I left and not with gaico any more Just west my time . Poor service
Super fast...I went to have my auto checked for insurance purposes and it took less than 10 min. Excellent service.
Yuly rocks, she was incredibly personable, knowledgable, and all-around helpful. She really took initiative in getting me the best possible deal and showed a genuine concern for my safety (which is what insurance agents are supposed to do)! It was undoubtedly the best experience Ive ever had shopping for car insurance. I really appreciated being treated like a human being and not a number.
Awesome wonderful people
Horrible service once u start making a claim u would see the company true intentions after they were really healpful making the claim after they look into the vehicle they would send u to their special investigator unit avoiding to pay for damage to the car which u cant speak to and no in geico can give answer on why they not providing coverage cause they are investigating which they claim can take 3-4 months which means if u crash ur car they wont fixed it or pay u or give a rental which u pay for coverage
Purchasing my first brand new vehicle was not an easy task and I knew in order to stay protected I needed the best deal from the best insurance company. Geico was just that & their agent Yulaykis knew exactly what to do! she found me the BEST deal with no hassle, a miracle worker! I had gotten different quotes from other companies and they were no where near as great. I have to say Yulaykis helped a great deal and was extremely professional, she eased the whole process and was a pleasure to work with! I would recommend her services to anyone Thank you again!
Anthony was great! Excellent customer service!
Have Auto insurance from GEICO and had been here for Inspection. The whole process was very quick.
Marta help me and was wonderful!
I went to quote my car insurance and it truly was a great experience. There was minimal amount of questions asked, and it was quick and easy. My agent was Yuly Sobalvaro I would definitely recommend her.
Im very greatful with the service i received .thanks Maria
After a rate increase at my former insurance company, I called my local GEICO office and spoke with Odalys Estrada. She compared GEICOs rates for the same policy options and saved me quite a bit of money. Odalys was even able to lower my deductible and handle the break up with the other insurance carrier. I highly recommend giving GEICO and Odalys a call. Youve heard the commercials for years...15 minutes could save you... ITS TRUE!
Its was wonderful with Maria attending
Great attention to my needs and always helpful