10 stars. Excellent customer service, the staff is super nice and very professional, they working with many insurance companies and always find the better match for my insurance needs. If you call, they answer, no line, no waiting. This is my best experience with an auto insurance agency. I am one of that persons that always have questions, they always have the correct answer that exceed my expectations, and always have one smile that you can feel over the phone. Thanks Acceptance Insurance Services to stay be there for us.
I had the most disappointing experience with Belkis, I trusted Her and she let me and my family down, she told me that i had my car insurance active until 11/05 and then she called me on the same 11/05 to tell me that is already been expired and the “the company “ is going to charge me a bill ! I had spoken to her a few days earlier and she told me that everything was fine and I was active until the 11/05 and never mentioned that I was going to be charged or billed extra nor that it was already canceled!!! I trusted this lady and she played me and lie to my family . The reason why looked for another insurance was because the quote she gave me was way to high ! We had to look for a more affordable option elsewhere, after informing her that I found a new option she came out with “the bill”I don’t recommend this place is full of liars and deception
They have a amazing customer service and work fast. My experience with them was super, I was involved in a car accident and they make the process less stressful. Thanks so much.
The Staff si very profesional, the agency works with Many Florida Companies with high quality From the cheapest Ones to the more expensive ones. So many chooses to get the one Fix you. 100 % Recommended .
Great experience and an amazing customer service. Will definitely recommend them.
Very Professional Staff .Prices and customer service with a Very High quality.
Excellent customer service and very good quotes. Thanks
They are very professional, the staff is amazing !
Acceptance Insurance company is awful. The only reason I gave them one-star was to add my review. This is not my acceptance insurance company, my insurance company is State Farm. I WOULD NEVER RECOMMEND acceptance either. I was involved in a car accident with someone who has a car with Acceptance Insurance. Acceptance Insurance has done nothing but give me the run-around my car was wrecked in April of 2016 it is now July of 2016 my car is still not fixed they ignore my calls, the company does not call back and all if the customer service representatives are very disrespectful very rude. Yes, I said all of them. The company sent a check to fix my car; however, my estimate clear said one amount. acceptance didnt even send me half of the amount. Save yourself the headache if hit in an accident by someone who has Acceptance Insurance go get a lawyer, if not you will be upset, high blood pressure, and frustrated!!!!!!!!!!!!!!!!!!!!!!!!!!
I received a great service, helpful, insurance process faster, excellent customer service, incredibly knowledgeable. I highly recommend this company.
The staff is super nice, and Their prices are very cheap.
Its just another broker, they do not offer nothing special. Acceptance is just a gimmick, to drive traffic to their page.
Excellent service very knowledgeble very professional Mabel the owner was awesome i will definetely continue to go back now days its hard to find a company that will not lie to you just to get you to sign and take your money thank you Mabel ..
Excellent experience, thank you for your support and understanding. Definitely the best.
Very good customer service, excellent price on cars Thank you
It is a very professional agency with a very friendly and helpful staff, they helped me find the best insurance option not only for my car but also for my business, they explained my coverage and gave me options with the ins and outs of a series of insurance companies they work with. After 10 years with Acceptance Insurance, I feel very sure of recommending it to my friends without fear of making me look bad, as the best agency Ive had.
They are useless, they beat you and lost results as I reminded myself of the times of Cuba without further comment