I have been with this agency since 2012 and every agent Ive encountered has been professional and customer friendly. My agents (Juliana, Adriana, and Paola) are wonderful--they are quick to respond to emails or concerns I may have regarding my car insurance. When it comes to policy increases, they all work diligently to help me save as much as possible. Thank you!
I wanted to take the time to post a review on this agency because the current review does not do justice to their outstanding performance. I have been their customer for many year and I can personally say they have excellent customer service and they do care about their customers. I have multiple services with them such as bank, life, car, personal belongings insurance and I have never had an issue. On the contrary I know customer service is very important to them and that is the reason why I chose them over many other agencies in Miami that do not even return your phone calls. Keep up the good work.
Great customer service! They are very friendly and knowledgeable. It was my first time getting a credit card and they walked me through the whole process as well as taught me everything I need to know on how to use it. I had no doubts once I left and felt reassured that I was in good hands with this company!
Great customer service! Ive been with SF since 2012 and they are always responsive to any questions or requests. Juliana is my rep and she is very knowledgeable. Highly recommended!!!!
Saved $150 when I switched from Geico! Customer service was excellent. Paola made the transition smooth and easy. Thanks!!
Dont look elsewhere when looking for an agent! You wont be dissatisfied with Mr Burkhart and his staff. Ive been a client for over 20 years. From renters to life insurance poicices, youll find everything you need. Ive sent many people to his office. They all speak as positively about his office as I do about their experience with Mr Burkharts agency.
I would highly recommend this agency to anyone. Jimmy Burkhart and his staff have always been friendly, professional and helpful for my insurance needs.
Do not get insurance from this agency!!! I was a customer for 20+ years. I missed a payment because of a new CC card (the new chip and pin cards that are being issued) and 20 days later the dropped my coverage with no notification, I had no idea I missed the payment, My coverage was dropped March 4th and I received no communication from them until March 10th!!!! They put me and my family at great risk driving around with no coverage. I only put a star cause it would not let me post with zero star.
Been a client with this agency for over 15 years. Reliable, experienced, professional, and very friendly. Never had an issue.
They offer great rates for home and auto insurance. The staff goes out of their way to help customers.
I have been with this state farm agency for over 10 years. Overall great customer service!
Policy holder since 2009. Professional, reliable and helpful staff.
I have been a client for over 10 years and cannot be more content with agency! Excellent costumer service, friendly staff and great products!!
Been with this particular State Farm agency for years. They have treated like family and that is a very difficult to find in this day and age.