If you are considering purchasing a Hyundai, please give Rudy Garza a call. I cannot say enough good things about this man! This was me and my fiancé’s first time purchasing a new vehicle and he made it enjoyable, easy, and we never felt like there was anything we could not ask. He was patient and took his time with us. We never felt rushed or pressured to make a decision. He got us the car of my dreams and I regret nothing. I’ve had the car for a little over a month now and I don’t think I will ever get anything other than a Hyundai ever again. Even after our purchase, Rudy has made sure we are taken care of and that we are satisfied. I wanted some stickers and a pinstripe removed off of the vehicle and Rudy took care of it. No questions asked.

We are very satisfied customers. This was the third dealership we visited in our search. The process was incredibly smooth; our salesman was very knowledgeable, everyone was helpful. We love the car. I’ve never had a better car buying experience

I highly recommend Hyundai of Metairie. The transaction was seamless and took very little time out of my day.

Just recently purchased my second car from here. I bought one 5+ years ago from Jimmy B. When I went it again he is still working there. That has a lot to say that the staff and people that work there. Great dealership and great cars. You can rest assure in purchasing your next new or used car from here.

Very efficient process scheduling service for my car and getting the requested work done in a timely fashion.

Everyone was very courteous and professional. Greg o is a awesome salesman

Always friendly and took care of my service needs in a timely professional manner.

EDIT: Further edit: So after some persistence they agreed to replace all of my discolored headrests and now everything is perfect. I applaud them for ultimately righting the issue.so I realized shortly after buying the car that the headrests were a completely different color than the leather seats. I contacted them and they said they would look into it. I had to reach out to them again to figure out what was up, now being told that hyundai told them the headrests are made by a different manufacturer than the seats and basically tough, thats the way it is. Find this very hard to believe after buying a $50k car. May be all on corporate but sorry, this reflects on the dealership as well.We had an amazing experience. We were in and out with our new car in under 2 hours. No pressure sales and negotiation. Got a great car for a great price with no hassle. We will certainly be buying our next car from them as well. Shout out to Katrina who was incredible!

The staff, from management to sales reps, were informative and attentive to my specific needs. I appreciated their expertise, especially in the areas of financing and guidance in learning how to use the amazing technology that powers my new Hyundai.Thanks to everyone who made my purchase a relaxed, enjoyable experience.

Always great service! I have been using you for years. You go out of your way to help! PLEASE, PLEASE invest in some comfortable chairs. I am a large woman and I am miserable sitting in those hard chairs. Big Lots has inexpensive comfortable chairs!

Mr. Jim was a pleasure while buying a car. Had great recommendations and made the process completely painless and easy. 100% recommend.

To say that Miguel Marrero went above and beyond for my family and I would be an understatement. Thank you Miguel for all that you did to make sure we not only got into a very nice vehicle but also to make it affordable. You are truly a God Send. Thanks a million!!!

My experience with Brittany was great I got the dream car I always wanted she made sure of that I want to thank her for everything she did for me and my family even the guy who helped me with car insurance

Greg is the best!!! He sold me a nice and reliable car that was also affordable. His awesome personality was a plus! Ask for Greg, you wont be disappointed!

They have you waiting on hold over 30 min went to pick up the car had to go look for it myself in the lot ask for my key code they call me two weeks after went to slidell dealership got it in a few min

First time buying a car from this dealer and it is the best experience I’ve had at a dealer ship. My salesman Greg was extremely informative and got me my new car that is perfect for me. Him and Miss Katrina were so nice and helpful along with the rest of the staff! Highly recommend Hyundai of Metairie!! They know how to take care of you

Had the absolute best experience with Eric, Travis and Andre. They made it so easy purchasing a new car and worked with me throughout the whole process. Would definitely come back again!

Cara was wonderful to work with. Everything was completed faster than expected. I recommend Hyundai of Metairie.

Set an appointment up for my mother to get her oil changed through Warren Leonard(I think). They took great care of her. She said Warren was a sweet heart even though he had to leave early. Thanks for great customer service Hyundai of Metairie

This is the best experience we have had buying a vehicle. Katrina our sales person was just awesome! Everyone we encountered at Hyundai of Metairie were very courteous, professional and friendly. Katrina even took time to entertain our 7 yr old granddaughter that come over with us from Gulfport to make sure the truck meet her needs. The only reason I did not give them 5 stars was the truck was not detailed very good, but nothing major. Thanks so much, The McGees

Everybody was so nice and helpful. Travis, Andre, and Eric helped me out and throughly explained everything to me and answered all of my questions and concerns. They got me in and out quickly. My experience with them was great!

BEWARE, BAIT AND SWITCH FINANCING!!!!Was quoted 2.99% for 84mos. I have EXCEPTIONAL credit rating. No reason I shouldn’t qualify. I signed for a credit pull. The rate changed to 3.99% for 84mos. Learned after that 2.99% for 84mos didn’t exist. They lured me in with a lie then took advantage after I already agreed on a credit check.They did 7 hard inquiries when I had an EXCEPTIONAL credit rating. That’s reckless and irresponsible on the dealerships part. There were numerous additional misrepresentations. BEWARE OF BEING TAKEN ADVANTAGE OF.

I have to say THANK YOU to Hyundai of Metairie. Special THANKS to Eric Jackson and Travis Santacruz, they were very patient with me in choosing the right car that was fitting to not just my style but my personality as well as helping me stay within my financial means. Im not that educated on cars, considering I just learned how to drive at 36 years of age and purchased my 1st car(used) at age 38. I thought they would laugh at me for waiting so late in life to learn how to drive, but they DIDNT. They listened to my story and applauded 👏 me. They took their time with me and went to educate me on cars, financing, trading and how to value and care for my brand NEW CAR. I CRIED TEARS OF JOY LEAVING THE LOT IN MY BRAND NEW CAR🎉🎊😍🎉🎊😍😍😍😍. IM FOREVER GRATEFUL.😘😘😘😘😘😍😍😍😍😍💯💯💯💯👏👏👏🎉🎊😍

I always have a great experience with Hyundia Services for my Vehicle they are very professional and they get the job done.

Everyone at Hyundai Of Metairie blew me away with their knowledge, service and friendliness. I have never before seen a more competent staff. I drove all the way from Huntsville, AL to do business here and would do it again in a heartbeat. They have a customer for life with me and my family.

This is my second car in a year that I have purchased from Hyundai. My salesman Greg Offray is simply the best. I am recommending everybody I know that’s in need of a vehicle to him. He is passionate, he listens, and understands his clients. There should be more salesmen like him. I love both my cars and I’m VERY pleased with the service. Get job Hyundai and Greg Offray!!!💜💜🔥🔥

I went in today not thinking that I would leave out with a car but Greg Travis and Miguel help get me approved I am no longer a bus Rider 😃 if you need you a car head down to them and we are going to try their best to get you a car youre wonderful kind and charming and extremely funny I just want to thank yall think yall thank yall I no longer have to wake up at 4:30 a.m. to catch three buses to get to my job.

There was an issue with my engine and after diagnosis, the engine needed o be replace. Well my mileage was almost 100.000 miles and I was told that the repairs were going to be covered at no charge with a care loaner. Fantastic....

Im on my fourth vehicle from Hyundai of Metairie! Im always comfortable with my purchase and service after!

I have never had a more pleasant experience when buying a car. The whole staff was great. I worked with Bobby, Travis and Jim during the different parts of the process. Each one was pleasant, knowledgeable and helpful. There was never any of the typical misdirection and pressure usually associated with the car buying experience. I could not have been happier...and I bought a beautiful car.

I wish I could give you ZERO stars! Your dealership is a disgrace. All you do is mis diagnose vehicles taking customers money and not fixing the issues they bring their vehicle to you for!I will never buy a vehicle from here nor recommend anyone go to Hyundai of Metairie!

Purchased a certified used vehicle, which i initially thought was a great purchase, in December of 2020. Three months later I began having issues with the transmission and had to bring the vehicle back to have the issue resolved. Unfortunately, it was a temporary fix because my vehicle is back hesitating during start and stop, occasional jerking, and it now makes a whining noise while driving.

The salesperson who assisted me, Rudy Garza, was extremely patient and helpful. He answered all my questions that I had with great detail. I never felt rushed or pressured into making a purchase.

I dont know where to begin. My experience at this place was absolutely amazing. My sales guys name was Greg. He was great... absolutely a peoples person. He listened to my husband and I needs for a vehicle, and provided us with just that! He also took into consideration what we could afford to pay monthly, and had us to speak with Travis regarding our budget. Baby Travis came through, and got us slightly under what we asked!!! Who could be mad at that? The two of them made our day! We needed a quality car, at a good price, and they superseded our expectations! Thanks so much Greg & Travis.

Katrina Vance went above and beyond the call of saleswomen! I was extremely stressed and once I contacted her she eased all of my concerns and gave me the most amazing deal on my new 2021. She is someone i will definitely recommend to family and friends

They changed my oil fast and efficiently as they usually do. Will return in the future.

I had the best experience with Hyundai of Metarie! Jared and his crew were polite, knowledgeable and professional! I would recommend to anyone!

I AM VERY DISAPPOINTED. I PURCHASED MY 2022 SANTEFE ON THURSDAY. GOT UP FOR WORK ON SUNDAY. TRUCK KEYS WOULD NOT TURN.IMAGINE CALLING FOR A RIDE TO WORK BECAUSE YOUR BRAND NEW TRUCK WOULD NOT ALLOW YOU TO GET TO YOUR JOB ON TIME. I AM A HEALTH WORKER ARRIBING TO WORK LATEMAKES MY PAYCHECK SHORTER. I DONOT LIKE MY EXPERIENCE. MAYBE I SHOULD HAVE STUCK WITH NISSAN if I could select no star rating I would

Brought a certified used vehicle and experienced issues with the dual clutch transmission within two months of having the vehicle. Also had to replace both headlights on vehicle. Luckily, my vehicle was repaired and I was given a loaner vehicle until repairs were completed, which was probably the best experience I had with this dealership. My vehicle was repaired, however; it still does not sound or run well. I went back to Hyundai because my previous vehicle was a Hyundai and I absolutely LOVED it!!! Too bad I cant say the same for this vehicle. Before purchasing a certified vehicle from Hyundai, take your time and choose wisely because all they want is that sale!

I had the BEST customer service with Quintus! She was so helpful and informative! Hyundai of Metairie team is so welcoming! Def the BEST!!!

They did a great job making me feel comfortable!

They had exactly the model I wanted and were able to get me into a test drive immediately. Very easy process and compared to other brands and dealerships, they had a ton of cars available.

Labor charges were very high, but they did fix my main problem. All estimates for other work needed was higher than any other quotes I had received elsewhere. They checked my AC and didn’t put the high and low pressure caps back on when they were done and I didn’t notice until a couple weeks later when my AC was acting up. I wasn’t going to leave a review but they’ve emailed and texted me multiple times without a response and I got tired of being bothered about it.

We weren’t expecting to buy but our salesman Rashaad was as by far the nicest and most helpful you could ask for. He went above and beyond but was never pushy. Ask for him if you go.

Amazing customer service and beyond helpful associates!! Jimmy was the absolute best! They make sure to get you in the best car for YOU. If I ever need another car I will be coming back here!

I bought my car from this dealership a few years ago and everytime I go, they are amazing. Even if I cant make an appointment and need something done quickly they still provide excellent service. Pat was amazing. Great attitude and perfect customer service.

On a road trip from South Carolina and our 2016 Tucson started making a disturbing noise. Pat came out and addressed the issue in a great manner and went above and beyond to help us out. Speaks worlds about the service dept staff and the people they hire. Thank you Pat 🙏

Poor service! I made a appointment on a tuesday,my car wasn’t seen till that thursday (same week) once my car was finally seen,i had to wait longer till my parts come in & bad customer service over all

Hyundai of Metairie8:36 AMWhat I thought would be a simple test drive of a used car I saw on Carfax.com turned into a pleasant and even fun adventure. This is all due to Hyundai of Metairies fabulous sales associate Steven Washington. When Steven saw my nerves began to frazzle, he quickly calmed me with a cup of coffee and kind words. His easy going personality and comedic relief was exactly what I needed. I do believe Steven had my best interest in mind as he helped me find my perfect car match. And I love it! Thanks Steven and all involved in my experience with Hyundai of Metairie. You have a customer for life!

Great company great deals great sales meaning every department is wonderful I recommend anyone if they need a new vehicle go strictly go straight to Hyundai of Metairie Louisiana great job fellows.

Exceptional customer service & professionalism by the staff and management! The dealership is clean, hand sanitizer is provided, & all staff wear masks. The waiting area is comfortable and appropriately spaced to help everyone keep a safe distance!

Service department is horrible. Took my car in for two software update recalls and when my transmission failed I brought it to another dealership and was told the updates never happened which led directly to the failure of my transmission.

I had to take my car back due to issues caused by the dealership itself. Long story short, I went in for a flat tire and ended up with a new tire but along the way something broke with my Tire Pressure Monitoring system. After a third trip back they made things right. The service manager kindly made sure that the issue was taken care of personally. They allowed me to borrow a car while the car was in the shop.One small suggestion I would make is to maybe have the service techs take steps to ensure my car isnt dirty from them getting in and out. Possibly covering the seats with some protective sheets before hoping in would be great.

Great dealership. Good location and the salespeople that work here are not too pushy. Its a clean dealership with a great selection of vehicles.

OMG I purchased a new 2021 Sonata yesterday and I Love it I have to give a thumbs up to Tekisha Rudy Miguel and Travis those associates are awesome I walked in upset and walked out happier than ever prices are great they really helped me out a lot if anybody looking for a new ride Hyundai of Metairie is the place to be 👍🏾👍🏾👍🏾👍🏾

We had excellent service from our salesman, Bobbie Demer. He was very professional and personable. All of the people that we met at Hyundai in Metairie were friendly and informative, including the manager and the finance person who helped us with all of the paperwork. We are very pleased with all of the service that we have received so far and are looking forward to continuing to work with the Hyundai people in Metairie . Definitely a 5 Star experience! Thank you, Bobby and Hyundai!

I’ve been too many dealerships, but this one by far was the best!!! As soon as I got on the lot I was greeted by Eric St Amand. He ask me what I was looking for and he got straight too it.. very friendly from the salesmen too the finance Mr. Santa Cruz was nothing short of amazing. I would differently recommend, and I’m sure I’ll be back soon

My recent experience on a new lease was simple in process and fantastic. I had been a long time car owner and not familiar with how it works today. The GM and my sales associate were great. The answered my questions with clarity and were very professional

Katrina Vance is an AWESOME sales person. She made my transaction smooth as silk and I highly recommend her!!

Katrina was amazing, she worked with me like no other dealership in the Metro New Orleans area ever has. Her awesome attitude friendly nature professionalism just everything about her, she stayed in touch with me throughout the process and made sure I didnt have to wait long. I will def be back and will send anybody I know back.

Being in the service industry myself, I was very impressed with the exceptional customer service from my sales representative Jimmy to the manager of finance, and everyone in between.The product speaks for itself, however, Im very impressed with the crash test ratings, the overall style and appearance as well. They combined safety and beauty to the utmost excellence.I will feel extremely safe with my two grandchildren riding with me, which is what I was looking for most of all.

I just love Hyundai of Metairie! Cara, Patrick and the Service Department are the best! Very professional, exceptional service, attention to detail and so friendly! I can always trust my cars repairs and maintenance to be perfect and done in a timely manner. Thank you so much guys!!

Everyone is friendly & helpful. Informed when my car was completed. Very clean environment.

I went to get my tire checked because I was losing air in in, about 10 psi a week. I set up an appointment stating the issue with my drivers side back tire. Thry day of my appointment I get off from work and head in after a 12 hour shift hoping they would look at it sooner then what I had been scheduled. Turns up I had 2 nails in my tire too close together to repair it and they had to replace the tire. Everything seems to go well, I get home, I see the tire pressure on my screen, they once again fill up all the tires more then what they should be and go to sleep. I know I should have checked the tire before leaving but at this point I had been up for 20+ hours. When I wake up like 3 hours later, my mother tells me that she thinks they changed the wrong tire. Sure enough when I looked they changed the tire on the passenger side and the paperwork said RR. I made sure to put on the appointment drivers side because I dont know what mechanics call each side, Im not one. I call up the dealership and the guy goes to explain to me what they call each side. I tell him I dont care what they call it, I said drivers side. Well we go and get the tire patched because apparently I have been driving over a bed of loose nails. Would have given 5 stars if they had gotten it right the first time and the man who was dealing with the whole thing knew what he was doing.

I am very happy with my car. Jim is a great salesperson and i feel he looked out for my best interest. Thank you!

Beware of the ridiculous restocking fee that they will charge you even when you call and cancel services before the part arrives. Beware of the service manager. This is the first dealership to ever actually give me a run for my money. My last dealing with them was months ago but I recently had a buddy notify me of bad dealings with them also. I imagine hell is a lot like having to sit in this dealership full of existential dread and heartache. Over priced, discriminatory, and rude. Every interaction I’ve ever had at this dealership. The GM seems to be a great guy. That hardly matters.

Turnin 2020 around for the WIN! First a new apartment for me & my dawgs.. & now this! 👏👏👏 THEY PUT A BOW ON IT! 🎀 Dont walk.. RUN to @hyundai_of_metairie and let them take care of YOU! They put a BOW on my new ride!! 😍 I think I was more excited about the damn bow than the Tucson! 🤣 j/k! The deals are great and the warranty is AMAZING! Hyundai all the way!

I went in for an oil change and customer service was on point, they were able to get my car in on time and do the oil and filter change plus tire rotation. They called me when my vehicle was done, and signed some paper work and that was a wrap.

I would highly recommend Hyundai of Metairie. They have great customer service.I have already sent a number of my friends to see Taylor.Thanks yall for making buying my car so easy.

The male that greets you at the front door did not have a mask on and then proceeds to walk up within 6 feet to talk to you. I definitely did not feel safe coming in to buy out my lease of our car. In the cubical next to us was a maintenance employee that also did not have a mask, not even one worn below the nose and on chin like a few other employees I saw throughout wearing them incorrectly. Then he also started to cough and I had leave. This location is not concerned about the health and safety of their customers nor staff.

Hyundai of Metairie is spectacular. All of the agents including the finance manager were very helpful and knowledgeable. I recommend this company to any and everyone. Process was quick and easy. I was approved for financing on my new 2020 Hyundai Elantra within 30 minutes.

Had to call to find out if car was ready. Dropped car off the night before. Car was checked in and stayed in service until I called. Was on hold for a while just to be told yes your car has been ready.

Rudy was an exceptional salesman I would recommend him to anyone looking to purchase a car! New or pre-owned. He is extremely knowledgeable and friendly! Not overly pushy at all which is what I was looking for

Super friendly! Highly recommend for anyone to come here and feel comfortable! When we pulled up the dealership, we were immediately greeted and felt welcome. We did feel pressure at all with our purchase! Thank you for the awesome service!

I had a great experience at Hyundai of Metairie. Everyone was very nice and professional. There was no pressure to buy today, even though I was buying that day.

No pressure, great cars! Paul was extremely thorough and even delivered my car to my home that evening. I am impressed with their professional manner and service thus far.

I had a faulty starter motor and indicated to service automobile issues consistent with a motor problem. They told me it was just my battery and sent me on my way. When I ended up stranded, at least they sent a Lyft (during a pandemic) and towed my car back to the dealership.

They always do a great job, and my car is running as well as the day I bought it.

We havent driven our new car very much as of this date because we still have our lease vehicle, as the lease is not up on it as of yet.

Very professional friendly ‼️

Great service and is always greeted by employees with a smile.. always a good experience every time I come to get my car service.. love the staff..

Great service with Katrina!! Was very easy to work with and helped me to select a great car.

I had the absolute best experience at Hyundai of Metairie. After experiencing issues at our local Hyundai dealer, my husband and I drove over an hour here and it was well worth it. Everyone we spoke to was more than kind and helpful, and Mr. Will Dias was an attentive and caring salesman. He even helped us set up our insurance for the car we bought. Everyone went above and beyond for us and were nothing but kind. We would definitely recommend Hyundai of Metairie no matter how far you are coming from. They make the process easy and you can rest assured you will be taken care of.

Waiting for them for my sisters tire, for the 3rd time in 3 days! Omg! That said, the automated coffee station is amazing. PJs brand, easy to use, totally customizable, great taste. Decent snack selection in the vending machines, moderately priced. ($1.50 for M&Ms). Fruit basket is okay. Chairs are comfortable, for sitting only; low backs, so probably couldnt sleep in them. Big screen TV, not sure where the remote is, but I like HGTV. The decorative plants are a good thought, but they need a little love. Temperature is pleasant, comfortable, not too cold.

Customer service is on point. Called to apologize when my scheduled service took a tad bit longer than expected. Very much appreciated!

I greatly appreciate Travis Santa Cruz and Eric St Amand for their superior service during my vehicle purchase they went above and beyond to make sure I was comfortable and pleased. They also stayed past closing time and offered to deliver my vehicle when I told them I didnt want to drive at night.

Only because I can’t give them no stars, service is terrible and Greg should be fired immediately.

The folks who worked here were incredibly helpful and respectful. They found a recall I had not heard about and got that fixed while they were doing a 52k service my car. Ill definitely be back!

Everyone at Hyundia is friendly and the service you receive is exceptional. I won’t bring my vehicle anywhere else.

I had a great buying experience at this dealership. Special thanks to salesman Jim Braquet who made the search and buying experience delightful. He listened to what I was looking for in a car. And called me the day one that met my desires made it on the lot. He didnt try to sell me something that I didnt need just to get the sale done on my first visit. Everyone in the dealership was very nice and helpful --- yet not pushy.

Had my Hyundai serviced here for 2 years. Other than one missed diagnosis about a year ago, I couldnt be happier. Super good service, super friendly staff. When my transmission broke and had to keep the car there for 10 days while I shopped for a new one, staff was incredibly helpful. When I sold it for salvaged and had to have it towed, all the staff came and helped me. Especially thankful for Patrick Dehnel and Caralynn Ledet for how helpful they were during the entire process. Highly recommend.

From buying my new car to getting it’s scheduled service, Hyundai of Metairie has been great. Very patient and kind. I got a great deal (a deal even dad approved) and service is great. Nice waiting area with good coffee and snacks!

This dealership is either not knowledgeable about certain things or they purposely lied to me in order for me to pay more for service that was under warranty. Terrible service and will not recommend this dealership nor ever return

Richard and Courtney provided the best customer service and satisfaction! Awesome work and job well done!

My car was serviced in a timely manner. The staff was very courteous. But I do believe the waiting area could have been cleaner. There was sugar droppings on the counter and there was no paper towels or napkins.

Patrick was extremely helpful. Everyone at your dealership was very kind and made be comfortable to be there, even in these difficult times. Thank you for being so friendly!!

The service for the recall appears to have been top notch. They scored down on 1 telling me my tire tread was low but not noticing the air pressure was low. 2 telling me my wiper blades needed replaced but nothing about the fact the windshield was cracked. 3 telling me my inside air filter needed replaced but nothing about the check engine light that was on when they got it and was still on when I got it back. 4 saying they stopped washing cars because of covid. I wasnt expecting a car wash but come on its the outside of the car. If they are that concerned about covid they shouldnt be working on cars at all.

Great experience, happy to get in and get out.

Greg Offery is an awesome salesman

Excellent service.