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Youfit Health Clubs
2524 N Galloway Ave, Mesquite, TX 75150, United States
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Youfit Health Clubs

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Je
Review №1

Great staff, clean and staff is helpful. In left my kiddo at the daycare inside the gym and Vanessa was great! Will be visiting again.

An
Review №2

I think this company lacks customer service skills before covid I had a membership and when covid happened youfit made it difficult to cancel the membership. I tried to contact them on social media and I never received a response, so I had to stop the payment with my bank stopped now they want to charge me $180 something dollars to rejoin, but theyre willing to drop it down to 65. I just dont feel thats good business because I was left in the dark not knowing how to cancel when covid happened now I have to pay the price for that? Thats not right they told me I should have sent a letter but I didnt know I needed to do that because all I knew the way to cancel was inside you fit and pay $10 processing fee so thats not my fault that I didnt know any other way to cancel on the prime of covid I mean I was willing to join and pay for their lime card membership but I guess Ill just go to another gym at least 24 hour fitness have the audacity to stop payments when covid happened and youfit didnt so now Im put into collections for COVID.

Ch
Review №3

Went in to experience the gym culture and ended up just sitting for well over 30 minutes just waiting on desk services to even go over any membership offers. Please dont tell a customer youll be with them in ten minutes and push that out...had I known this would happen I would have simply went to another gym. My time is valuable and if your trying to win over potential customers do better with your introduction....I will consider other gym options after this experience.

Ga
Review №4

5 star gym. Friendly and helpful staff.

Sc
Review №5

Great gym. Friendly and helpful staff.

Ja
Review №6

Great facilities and super welcoming staff! Joined their Body Pump class and it was a great work out with a great instructor.

Py
Review №7

Easy going love the movie room like the directions and equip shows area your working out on

Ki
Review №8

Thats My Gym Love Working Out There 💪🏿

De
Review №9

So far great place to work out will update later on!

To
Review №10

This is the worst gym there is in Texas because they will screw you out of your money without telling you, they will not honor there contract. Which make them shady

Sa
Review №11

Love this gym! I was transferred over from just fitness. It’s clean, great atmosphere, plenty of machines/weights for everyone. I also like the women’s section.

Br
Review №12

Great gym with an wide selection of equipment to work on and hit all muscle areas that you are targeting. Friendly and helpful staff. Clean and offers a suna

C
Review №13

Great Atmosphere, and clean equipment!

Tr
Review №14

I love this gym. I have been a member since August. Its never too crowded but that could be the times I go which is usually mid day or late evening. The employees are nice enough, they leave you alone unless you need them. I like that. Ive lost 40lbs since coming here and I hope to lose more. Well worth the membership fee. Im a lime card holder so I like I can bring a friend free reach time I go.

Jo
Review №15

Its clean and the staff is super friendly and helpful. I use the personal training service and the pricing is super affordable - always equipment available to use. Absolutely what I want in a membership - and I have the $25 per mo plan so I can use the gym near my house and work.Here are the only negatives: One of their associates came across a little harsh in telling me to have a towel and/or what water bottle I was allowed to have on the gym floor but that is fairly understandable given the current circumstances. Just not exactly my idea of how to speak to a client. Mens water temperature is a bit colder than I would like. These are very small things that I point out - I love this place!

El
Review №16

This Youfit is amazing! Taylor is extremely professional and their equipment/layout is great

Fl
Review №17

I had a bad experience with this gym,they take a lot of money to my account. Maybe they think I rich

Br
Review №18

I used to be a member with youfit 5 years ago and ILoved it! I just moved back to the area and was considering starting a new membership. However, the reviews about being charged during quarantine has me skeptical.. I understand making money is necessary but charging customers when they are forced to stay home is absurd. 😔

De
Review №19

Been a member for 8 years at this location( it was a different name before youfit bought it). It has had its up and downs for me. Overall I enjoy coming here. The new manager is a nice guy. Very understanding when I was charged $150+(with fines and late fees) during quarantine months. Though I wanted my darn money back he credited my account and I was okay with that. Go place to work out. Come join

TO
Review №20

I been going to this gym way before it was even Youfit, back when it was 24hr fitness. Out of all the gyms that have been in this place Just Fitness was by far the best. This gym truly needs to fix there cardio machines. They are always busted up and always down and you can’t blame it on this whole COVID pandemic either. Even before that they were still having issue with there treadmills.

ra
Review №21

Amazing place, get all the thing you needed and more...

Pa
Review №22

Just went in their to join 2/8/21 last night before heading out to California for the remainder of my belongings. I purchased the year contract at ten dollars a month forty two dollars one time fee,with and additional forty nine dollars to come out of my account one a year in April. A young man from this health club contacted me earlier and asked if Id joined there no record of such. But the fees charged were removed from my account last night. I didnt appreciate some else coming over viewing the screen directly after Id given my credit numbers. Then left. The young man who joined me apparently hasnt been trained correctly for this mistake to be as it is. The young man whom contacted me today said when I return well straighten the inconvuence out. I ask why the problem wont be fixed before I return? I did my part correctly. If this is the case when I return Id like to be accommodated for such poor management and the safety and security of my account number being jeopardized prohaps. Im very stirred over this,because I can possibly imagine there management giving me the story of what there unable to do. As to say,accept this or leave it. I will keep Ll of you in the public aware of how this turn out when I return from California to Texas to workout. Respectfully and Sincerely Paul E. CoiltonP. S. I could sense a bit of arrogance and he was quickly to be sarcastic when I mentioned my joining in the first place,because I assumed it was similar to Planet Fitness at ten a month,where if you sign up for year contract you can excercise at any Planet Fitness. Not at YOUFIT!!!!! HE DIDNT INFORM ME OF THAT AND SEVERAL THINGS HE LEAD ME TO BELIEVE EXISTED. I WILL UPDATE NEXT WEEK LORDS WILL IN JESUS NAME. AMEN PAUL

Ar
Review №23

Since April we have been trying to cancel membership due to Covid but they made it very difficult to cancel. They kept directing us to different places to cancel and after fulfilling each request we were told something different. After 5 months we finally got membership cancelled but no refund was issued for those 5 months that we paid the fees and annual gym fee. We had originally had intentions to go back after covid but after this experience we may never go back.

Ro
Review №24

The body pump class is literally the main reason I will never switch gyms! This facility is clean and tidy with alot of room to work out. I also love that it is not too packed. The thing that sis rub me the wrong way is the staff telling u that if you dont havea towel you cant work out. Like thats not in the agreement and if its that big of a problem have some available for purchase geeeeeeeeeeeeeeeeeeeez! Dont turn ppl away or ask for 2 BS referrals!!!

Tr
Review №25

I love the Zumba classes at the mesquite location. I am happy they have them on Sat and Thurs. I hope they add more. The instructor is awesome!

AK
Review №26

This particular facility was not up to par...lot of repairs needed, hot as Hades as well inside.

Ta
Review №27

Ive always enjoyed working out here. The staff is friendly and theyre doing great keeping things clean! Ive also got the best trainer, Bob!

Ja
Review №28

Love this gym! Love the location! I wouldnt work out at any other gym. Plenty of work out machines and equipment. Always clean. Most importantly the staff is awesome!!! Always greeted with a smile and a hello! I appreciate that! 🤓✌

So
Review №29

I signed up in January of this year.. my boyfriend and i have yet to even enter this facility. Last month $400 was taken from my account and yesterday another $60. Currently still furloughed i am FURIOUS. I have sent numerous emails to freeze my account, no one emails, no one answers the phone. Then coincidentally i receive an email saying that they have opened up. I don’t care, we don’t even live in mesquite anymore. I want my money back. I have already started a dispute. Total SCAMMERS !

He
Review №30

The covid rules change every week. Front desk staff is either rude or overwhelmed and not taught customer service. The coaches a great, and love the classes (which is why I gave 2 stars). I wanted to get another membership, but still upset they are trying to charge me after I canceled my membership. Just another typical chain gym with a high turn over and poor management.My response to the comment: No, youre flip flopping, one minute masks, then no mask, but now towel, 2 days later no bag, then next day no one needs a towel, but they need your ID, then the next day they keep your ID, then they dont, oh today bags are fine again, but no one needs a mask.... get your sh*t together.

As
Review №31

Good place

Al
Review №32

Very good trainners and cleaning gym

Ma
Review №33

I forgot my towel today, I had my mask, no bag, but forgot my towel I told them I use my sweater and they refuse to let me in Because I forgot my towel!!!!!!!!!!!!!! Want me to buy one but I cant bring my bag in ?? Thats where my money is at 😒 I know this is hard times for all of us but really I pay every month and I couldnt go in because of no towel. On top of that I had to cancel my kids club and they charged me for canceling it even tho is not one and Im not paying for someone im not using. Took everything in me to make it this morning and this kidy killed me . I could have used my sweater 🙄

Ge
Review №34

Really liking this gym so far, didnt even know it existed at first, but has everything you would need for a good workout.

Va
Review №35

The gym is ok, but corporate and the managers are pretty much useless.How can these people reopen freeze accounts without notice and start charging people? this is outrageous then when you call for support they tell you you signed an agreement to pay even if you dont use the service.THIS IS THE MOST UNAMERICAN THING YOU CAN DO, REOPEN IN THE MIDDLE OF A PANDEMIC, I WILL TAKE MY BUSINESS ELSEWHERE WHEN THIS PANDEMIC IS OVER.

Mi
Review №36

Super friendly staff. New and clean equipment. The price is right too.

Ro
Review №37

I cancelled my membership because they kept charging me when they were closed for like 2 or 3 months... my friend goes to Planet Fitness and he didnt get charged for that time.

An
Review №38

Im not understanding why money is refunded upon request. Why want Youfit do the right thing and refund all members who were charged during the shut down. You charged us without any notice why should we request money back. This is terrible practice and bad business so this mean your company probably want last to much longer. I really Hate that. Smh.

jo
Review №39

They’ll find a way to keep charging you. The manager also loves to hang up on customers.

Sh
Review №40

Thoroughly enjoying my new membership! Staff is very friendly, Gym is very clean and maintained. Mathew the personal trainer is the bomb! Great hours and plenty of equipment.

Jo
Review №41

This mean green gym is neat and clean! Love coming here in the mornings. It does tend to get somewhat packed in the afternoon.

Sa
Review №42

The front desk personal are so rude . I use to enjoy going to this place, but now just the idea of having to see them and the way they smirk when they see me walk in . It makes me regret signing in with this establishment . Just made me realize these people hate their job .The only one who has been really nice to me is Taylor .

Ja
Review №43

The staff here is pleasant and knowledgeable. Should you be in need of a great personal trainer Ive personally worked with and have reaped the benefits of working alongside Yolanda. Would definitely recommend you getting a membership here lows cost, efficient, spacious gym, and the work out classes are full of great instructors and theres a variety of classes to pick from.

Er
Review №44

I dont like or agree with the fact that I have to show a form of identification to enter a gym. I obviously presented my identification at time of enrollment. You made a copy of my identification and took my picture, so when I scan my membership card you can verify me. I have my child a teenager sometimes go with me or her step-dad and yall want us to bring her birth certificate or her ID, seems a bit ridiculous to me.

Th
Review №45

Good place to work out.

Sa
Review №46

Didnt go here. Dr.office next door

Ka
Review №47

I was charged for services for a personal trainer Tony which never showed up for the sessions he scheduled with me. He was eventually fired or so I was told by Ramone or Raymond. Raymone refused to refund my money even though I NEVER RECEIVED THE TRAINER. A lot of the equipment was broken, dishonest people working therePeople, save yourself your money, headaches stress and time. This place is the worst ever! I dont know how they are even in business with the way this gym is operating. Buyer beware!!!

Th
Review №48

When I signed up for YouFit I liked the gym because it was close to where I live, seemed relatively clean, and had equipment other gyms did not have. My opinion of this place and as a company as a whole have changed significantly since Covid-19 started. They have continually charged me throughout this pandemic without an email, text, or phone call. To make matters worse they leave it up to their valued customers to navigate through their website to find a form that has to be mailed in by certified mail to cancel membership (makes sense have you go out more in public). On their website they give no mailing address, you have to research to find out where to mail in Florida, and the form is poorly written and not easy to understand. They also say you can go into the gym in person to freeze your account but they are closed (makes sense right?). Other companies like 24 and Golds immediately froze peoples accounts when this started, created information on their website, and kept people in the loop of what was going on. I dont care about the money it is the principle of this business that is disgusting. With all your employees on a furlough and still receiving payments from your customers you are screwing you can not pay someone to update your website with some kind of easy to navigate notification?

ri
Review №49

A good gym for the price. Equipment tends to be down long periods. Also bring your own sanitizer.

Ja
Review №50

Honestly, way above and beyond what you would expect from a facility with a $10 monthly membership. Yeah the equipment sometimes has an out of order sign, but they have enough available that your workout never suffers. Once the January crowd dies down, theres always room to do a great workout and little to no wait time on the equipment. Service recommend for anyone from beginner to experienced gym goers!

Ki
Review №51

Tons of machines, tons of space to work out. Just like every gym, it is busy on Mondays and Tuesdays....empty on weekends. Equipment gets fixed and replaced quickly. Love the kids center!

DA
Review №52

Good place have different work out classes and weight equipment.The only con its not open 24/7

Ke
Review №53

Not the particular work of facilities I like but it does its purpose

Br
Review №54

Really nice gym. Only a few issues I can see. They need dumbbells that go to 110lbs. Honestly, they just need more dumbbells. Also, a hacksquat would be a great addition and a designated spot to deadlift. Other than that its a solid gym.

St
Review №55

Beware....first i went back to this gym because they had awesome zumba classes and instructors and they are not there anymore only on Saturday am. Then i cancel my membership and they still charge me a monthly fee. Finally they admit i should not have been charged but its going to take three weeks before the refund is processed. Really????? Three weeks before i get my money back when i should not be charged anyway....???? Im done!

TI
Review №56

Everyone fits in. Nobody is intimidating. Everyone just wants to be healthier and have better health. Young and old. Movie room can be improved. Have better movies.

Br
Review №57

Friendly staff proactively checking facility for cleanliness. 99% of members wipe down and pick up equipment, they care. Lots of equipment, you can always find something even when they are busy. Movie room and sauna are nice options.

Sa
Review №58

Convenient gym, lots of workout equipment, close to home, but one thing that drives me crazy is the weights. There isn’t a day where the weights aren’t scattered everywhere. The blame is 50/50 like members should be considerate about putting weights back but also while the staff is just “hanging out” in the offices there is stuff that needs to be done around the gym. I literally only see one staff member cleaning smh. I feel bad for her..

Li
Review №59

The gym they had on Town East Blvd in my opinion was much cleaner and nicer than this one. The only good thing about this new location is that it is much bigger and it has a sauna.

Re
Review №60

As someone who has had membership with this gym for +3 years now their customer service reps have always been really nice and understanding. The gym itself needs renovation here and there but for those that work out then head out its alright. Again, great customer service agents.

Ju
Review №61

Rude staff.Enforces rules like no gym bags on the floor or bring your own towel, but if you know the receptionist they let you bring in a gym bag and no towel. But hey they’ll sell you a towel with tax.Canceling and going to another gym.

lu
Review №62

Love love love my membership includes all classes. Love the atmosphere..

Wa
Review №63

Unprofessional check in at 5am. I think her name is Mary. As a previous fitness club employee I consider her attitude towards members is very uncomfortable. Even though she tries to talk friendly. First of all if you want to be strict about scanning member cards at check in...THEN...BE...AT...THE...FRONT...DESK. Dont come yelling at me from the BACK of the gym, telling me you need to scan a card that I just scanned myself. I have seen multiple members scan their cards before proceeding. Then when they are already halfway into the gym she will make them go all the way back to the front to scan their card again. That is very irritating. Especially when there are other gyms near by. FITNESS CONNECTION doesnt have that kind of problem because the front desk person STAYS in their position. And Dont try to be funny and friendly at the same time you are being rude...thats not friendly customer service. The worst is when you do this to members who you see 4 or 5 times a week. And everyday you act like you dont know us?

Ro
Review №64

Love that it open 24 hours great place

Ju
Review №65

I am learning a lot with the personal trainers. I feel encouraged to keep going, the place is super clean and staff are really welcoming.

Ch
Review №66

You fit has still charged everyone their monthly memberships during COVID-19. With no way to cancel. Scammers

St
Review №67

Been going here since it was JustFitness4u, started in 2014. A friend of mine is friends with Lisa and I was introduced to her Bodypump class and OMG will she give you a workout. And then theres Samantha! Her Bodypump class is a party and a workout in one. Love this location and the Bodypump class/instructors

Da
Review №68

I love this gym. I have been going to this particular location for five years. The staff is knowledgeable, helpful, courtesy, and nice. The machines and equipment works just fine for me.

Bo
Review №69

Great place to workout, but sometimes its too cold in the place. They need to turn some of those fans off.The Bowtie Professor!

Ke
Review №70

Great place to have a good and safe workout!

Re
Review №71

These people are the hardest to get a hold of by phone and by email. Trying to get new hours to go to the gym and can’t get a hold of anyone. They continue to take funds out of my account when the gym isn’t open!!!! I understand the circumstances but at least send your members an email or phone call.

An
Review №72

You couldn’t for any better than this. Affordable, clean. Coaching, movies, sauna, children daycare, and classes.

D
Review №73

Its not always crowded like some of the other gyms I go to.

Fa
Review №74

DO NOT SIGN WITH THEM ITS A TRAP.

ma
Review №75

Youfit has all the equipment needed for an awesome workout and the staff is friendly and keeps the gym clean and operational. Would highly recommend this gym to anybody looking for a great gym with an affordable price

He
Review №76

Dont even try! I went this morning and they will not show you the agreement and conditions for the changes... $10 a month is too good to be true!

St
Review №77

Quality, new equipment! Great class instructors and personal trainers

Mi
Review №78

I just want to know when will the gym be open again

Fe
Review №79

I am visiting from S. Florida for the holidays and having the membership that allows me to go to any YouFit is awesome! I have been enjoying my workouts here, as well as the classes that are offered. My two favs are BodyPump and Cardio KickBoxing We need these two classes in my S. Florida location!😀

As
Review №80

Great atmosphere. Staff is very friendly. I wish they would give an introduction of equipments to new customers.

Ja
Review №81

The location itself isn’t awful but the employees and manager seem to have never dealt with customers.I was told that youfit was not like planet fitness and I would not get hassled about anything by including my gym bag or water or whatnot by employees, well 2 weeks in and I was told by a 16 year old employee that I had to put my gym bag in a locker or “get out” in his words after working out for 2 hours that day and 2 weeks before that. I chose to speak to the manager who has little to no authority at all over anything. I asked for a refund of my year that I paid for in whole and was given a email as she cannot do anything except sit behind a desk and make schedules. I read the reviews and should have listened. Don’t make the same mistake I did. This is planet fitness 2.0. “Where you fit in” except of you have a gallon of water or a gym bag. Seems I don’t fit it. Pick another gym.

Ma
Review №82

During quarantine you still got charged, I emailed to cancel and got no response whatsoever.when it opened back up, you are not allowed to take a backpack but you are required to take a towel 😒

2n
Review №83

Very nice equipment and the gym is kept very clean.

Ro
Review №84

The only reason why I joined Youfit is because Fitness Connection was overcharging me but its gets the job done. Sauna is gender shared. There is no womens section only. The bathrooms are small. Almost every time I get on the elliptical in the movie room the movie stops & I have to stop my exercise just to tell the workers to play a movie. Its just ok.

Di
Review №85

I was a member of this gym since it was Just Fitness. When I cancelled the membership they told me that I have to pay a cancellation fee of $75 or pass it to a friend so that person has to pay it when he cancelled. Can you believe it? They print out the contract and even when the back is not signed they stick to say that that fee is stated in the contract. Then I realize that the membership fee that was written in the contract was lower from what they have been charging me for years. I told them that they have been overcharging me, and if they are going to make me pay the cancellation fee they should giving me back what they overcharge. They just take the part of the contract that is convenient to them but the other part they just make excuses saying that was JustFitnes. This is a company of thieves.

Bo
Review №86

Youfit health clubs are always good no matter the location.

Ma
Review №87

I canceled my membership on March 13th 2020 and I paid 10$ upcoming cancellation fee as but these guys took 22$ for April and May which I do not even have a membership anymore and my membership has ended on march 31st. I have been trying to contact them but have not received any answer.

jo
Review №88

Awesome gym. Great staff. Will join soon.

LM
Review №89

I dont like it its a place that hold you accountable for a contract and later on if you want to cancel go to a different place there they make you pay $75 to cancel even though when they say that they dont have contract. Its a rip-off you can go to many other gymnasium not having night contract to hold you there. Especially right now there are many other places that you can go and there is a lot of competition all over the place. Gyms are popping up all over, so before you sign up for a place make sure that you know your homework search which one is the best option for you. I would suggest too go around a to 7 mile radius and fine all day gyms within then you just have to go visit them normal questions like contracts equipment and accommodations that you might be looking for

G
Review №90

I love how it has a lot of equipment. And even tho the parking lot will be full of cars they have plenty of room inside to workout

Di
Review №91

Been coming here for over 3 years before it even was a YouFit. Pretty clean, has lots of equipment & a spacious floor plan than most. Classes always seem to be full.

mi
Review №92

Present Manager and employees do a great job at this location

ma
Review №93

The gym was good when we first joined. Once construction begin everything went south. They closed off part of the gym where all the free weights & squats racks are and put them all closed together making it very uncomfortable & unsafe to workout. Mangement told us it would be done in two weeks at the most. It’s going on two months and by the looks of it, it will be another two months before they finish. My patience is running low with the construction, I plan to cancel if they don’t get it taking care of soon.

Pe
Review №94

Great place to work out

A
Review №95

The evening day care workers lack in simple supervision skills. My one year old was scratched up on the face at pick up and they had no clue what happened. It was my 10 year old daughter who knew the details of the incident because its she who was watching him, as always. I will be contacting corporate.Update* they have a separate area for the little ones now! Thank you!

Mi
Review №96

Absolutely terrible customer service. I moved almost a year ago and they have been charging my card monthly, which I admit is my fault. I come in to cancel and they still want to charge me a cancellation fee, even though they have well over $150 in free money from the monthly membership fee and annual fee. Ladies at the front counter want to say it can be waived on a case by case basis. So a personal friend of mine, same gym here same location just of a different skin tone wanted to cancel his membership, guess what happened. They waived his cancellation fee. Absolutely despicable. Stay away from this gym at all costs.

Se
Review №97

Love my gym and it’s wonderful team!

Au
Review №98

Impact closed their White Rock location and gave the members less than 30 days notice. Rather than allow members to effectively cancel their members on the closing day of the gym, they with held the 30 day cancellation notice clause of the membership, forcing members to pay for another month of dues after the gym is closed.

La
Review №99

Wow. Change policies without letting others know. We sign a contract &you just change everything. I go there to work out & take classes but yall will be going down hill with these new policies. Im VERY disappointed. If you wanna charge EXTRA for every little thing then maybe you should get more room and more equipment bc its always packed. No machines available. And no where to park. So my question is. I pay $23+ a month and you want ten$ extra for child care. ha lll do it cause now you are going to be my new day care if Im paying that much. MY question is Where is all the extra money youre charging us going to..?? I dont see any improvements.

Mr
Review №100

These people are ethically challenged. My wife and I signed up at the Just Fitness 4U club in Dallas. They closed it without notice and transferred our account to this club on Galloway. We were not under contract and did not give permission for this transfer. We tried to cancel, but they want us to sign documents electronically that they wont disclose the contents of. In the meantime, they keep charging us for services we dont want, didnt ask for and dont use. BEWARE of this scam.

Information
61 Photos
100 Comments
3.8 Rating
  • Address:2524 N Galloway Ave, Mesquite, TX 75150, United States
  • Site:https://mesquite-galloway-youfit.com/
  • Phone:+1 214-775-9090
Categories
  • Fitness center
  • Exercise equipment store
  • Gym
  • Personal trainer
Working hours
  • Monday:5am–11pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:5am–11pm
  • Friday:5am–11pm
  • Saturday:5am–11pm
  • Sunday:5am–11pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Membership required:Yes
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