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iStorage Self Storage
2850 S Country Club Dr, Mesa, AZ 85210, United States
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iStorage Self Storage

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Co
Review №1

Lots of bad potholes. Sites are dirty and electric may not work for trickle charging. Pretty full as location is convenient and rates are reasonable. Wish theyd fix the potholes!

Mi
Review №2

Super friendly staff and easy to deal with. They have a good selection of unit sizes and terrific covered trailer/vehicle/RV storage in the back. Units are not air conditioned so be aware if thats an issue. Excellent prices and no contracts. Recommended!

Jo
Review №3

There place is very convenient. It is respective of others.And you got your own space to get in and out.

Pa
Review №4

Professional staff that are on the ball regarding everything. The two gals that work in the office seem to multi task..I see them maintaining the grounds as well as handling customers rental needs. Very nice, and helpful. I love my storage facility!

Je
Review №5

Our non profit has been using this storage unit for over 4 years and could not be happier. They are great to work with and quick to resolve the few very minor issues we have had. Great location, great prices, great folks on staff, what more could we ask for!?

Mi
Review №6

Unfortunately for almost $200/mth they are letting the RV side look like a salvage yard. The staff is awesome but keeping an RV there is getting difficult. We dont pay that much for a vehicle and storage to have to clean up the surroundings.

sh
Review №7

The property manager is a joke. And is barely capable of doing his job. They keep units double locked for WEEKS after payment is made. And the owner apparently rents out the space above the office to random people not even employed by the company

Ki
Review №8

We have an RV space and another space for a vehicle and a 1010 unit here and it really does help having a storage place to store all our vehicles and personal stuff in one place. Great specials and deals.

Co
Review №9

Friendly and helpful gentleman manages the location. Started by storing our RV in an uncovered spot and once a covered spot became available we moved our RV over to it. We have had no issues with this iStorage facility.

Ma
Review №10

I have a storage unit here I love these guys very friendly very understanding staff that run this place and the girl up front shes awesome Im bad with names but I when I go in there no matter what the situation is whether Im late on my rent or I need to ask a question I can count on them to help or to answer a question without any kind of reservation or judgment that shes kind of cute too lol this place is is good cheap clean and very recommendable

Sh
Review №11

Do not waste your money here. These people will double lock your unit even if your account is current and waste your time more often than help*update. No. It has nothing to do with anything other than lazy employees that don’t do their job

Ja
Review №12

Called Sunday and made reservations for a RV storage space for Monday.. I received an email shortly with the confirmation number, move in date, price and location. I arrived Monday (same as the move in date) and was told they did not have any available, my only option was the next size up and it was three times the amount I was quoted. They did the old bait and switch, I would NEVER use them again!

T.
Review №13

Istorage in mesa is horrible. They don’t have any kind of bug control apparently cuz I’m always having tons of spiders invading my unit. I understand when I am a couple days late, They double lock the unit... and prevent gate access... but they never take off the double lock right away after payment is made and I always have to chase them down to unlock it for me. Which is always a HUGE inconvenience

Mi
Review №14

Megan was great. Super nice and very helpful. It seems like most people that work at mini storages have an attitude but she was super cool. And the price for what I wanted was great. Its clean and secure. Im glad I found this one.

St
Review №15

I storage is overpriced, dirty, poorly maintained and had frequent theft. Homeless people living on the property and the on-site staff has to deal with all this insanity. I dont recommend this place

Us
Review №16

Easy access if youve got a lot of items to move. Secure too with pin code to enter and exit. Clean storage areas that are easy to find.

Sa
Review №17

Vick was very helpful! He showed me around the storage lot and we found the perfect spot for my needs. Highly recommend this place for your storage needs!

Ki
Review №18

Two thumbs up to the ladies in the office!! Very helpful!!

CT
Review №19

It was great!!! Very professional staff. The beautiful gal named Megan at the front desk helped us out tremendously and was very kind and professional. Megan you truly are the best and have wonderful customer service skills! Thanks again for all your help and making our visit to iStorage a pleasant one.

St
Review №20

I have been storing my belongings here for years, love the place. Megan is at the front desk is welcoming and makes my day every time I run into the office😇. Thank you for always putting a smile on my face, #topcustomerservice

Da
Review №21

They were very helpful in my short time using them for my RV storage. I would recommend them for this.

Am
Review №22

Easy and convenient. Great customer service, great location and great prices!!

Ri
Review №23

Great customer service! The lady working the counter reminds me of Danielle from American Pickers!

Vi
Review №24

The reason why I dislike it is because I dont understand why Ive been with this storage place for over 4 years and my rent just keeps going up and up and up drastically and I dont get why???

FR
Review №25

I love this place

Er
Review №26

Moved from out of state, Vic was really helpful getting me a unit to store my car for a short period of time until I got into my new house here.Great service and highly recommend.

Fr
Review №27

I am really impressed with their service so far when I went to book. Vick was really helpful with my concerns I don’t have any complain so far keep up guys .

Ju
Review №28

I have never felt so welcome like Vic made me feel. He is so helpful and he will find what you need. I went to different places for a storage until I found Istorage and the way Vic helped me I be going no where.

Ma
Review №29

I would recommend everyone to come here for storage the consumer service is excellent they have the best ppl working its very clean and secure I left happy thanks so much malindia hess and gordon young

Ji
Review №30

This is affordable refined storage. The folks working here really know their stuff and they were helpful in giving directions for the best self-storage experience. The prices back then were reasonable, if not necessarily affordable. We stored things in a regular shed, but they have temperature-controlled storage which I highly recommend.

De
Review №31

Vic and Al we’re really helpful and friendly. We were storing our travel trailer for the first time and they made sure that we were comfortable with the whole experience. We really appreciated it. A special shout out to Vic!

K
Review №32

Vic, the property manage was great to work with. There was a billing issue that he corrected and was always very helpful.

Da
Review №33

Vic was very personable and helpful, very smooth process and awesome access. Was very pleased with my experience today highly recommend

Me
Review №34

So, far so good. Everyone is VERY professional, helpful and pleasant. I have had some pretty bad experiences with another storage facility (different company), and I will say, what a big difference!! How refreshing!

Ja
Review №35

Love having storage here

Da
Review №36

Great place to have a storage

Al
Review №37

Vic was great, he drove me to the unit locations and helped make sure I was comfortable with the unit I was renting.

Ca
Review №38

The guys here are very nice genuine people. Made sure to answer all my questions and explained everything to me. Never had to get a unit before and iStorage made it super easy. Best deal in Mesa too!!!! Will definitely recommend.

Jo
Review №39

Great price for covered trailer storage. Front office employees were very accommodating.

jo
Review №40

I would not recommend this facility in the first 30 days my rent was raised 10% without notice . I would definitely recommend going with a more reputable outfit .

Bu
Review №41

Great place, great people.

Je
Review №42

I have stored my RV here for several years now and previously gave a 5 star review. In light of developments that have occurred since then, I have lowered to 3 stars. Vic and the others are great managers with what they have to work with, which is why I dont bring down the rating more. I know I should expect storage costs to go up over time and they have. The raise in costs have been reasonable until now. Now that there is a shortage of storage spaces available because everyone is buying RVs in this time of COVID pandemic, iStorage really jacked up the cost because they can and not because they should. When I first started storing here, there was a dump site and water and there was also a restroom for customer use. All 3 of these facilities have since been removed. The potholes are getting bigger, deeper, and more numerous. The owners dont seem to care about getting the potholes fixed or replacing the amenities they once offered. If they actually take some of this EXTRA INCOME they are getting and bring this facility back up to snuff, I may change my rating higher again. But right now, it just seems like they are reaping the rewards of the storage shortage without providing the niceties that should go along with it.

Jo
Review №43

I have rented a parking spot for my box trailer from this facility for 15 years, even before it became I Storage. I was reasonably happy with their service so when I purchased a boat and was needing a second parking spot. I rented a second spot and every thing went well. I had some changes to do to the boat so I kept it at my house for a few days. I went fishing this past Wednesday and after parking in my new parking spot at I Storage I plugged in the battery charger into what I thought was a regular outlet. The lights flashed on the charger and there was an electrical arc across the battery posts, it never worked again after that. In following the trouble shooting part of the manual testing the electrical outlet was on the list. Well to my surprise it showed that the basic household outlet like you would find anywhere in your house was wired with 241volts, I have pictures to prove it. The outlet is mounted on the wall right behind my boat. I dont think it is unreasonable to expect a 110 volt outlet to have 110 volts when tested. This morning I talked to your area supervisor, I did not get his name since the connection was not very good. His contention was since they offer electricity gratis that it was my responsibility and not theres. Maybe I am wrong but since your outlet was faulty, free or not it caused damage to my boat charger. I am not looking for a lot, just the cost of the new charger, not the installation charge, $129.00 + tax. I am not telling you what to do but I think it is your responsibility and since you dont want to stand behind your facility. I find it necessary to post this on as many social media sites as I can find.

Lo
Review №44

Quick easy process to secure storage. Friendly and efficient staff. Would have given 5 stars except $12.00 was added on to the advertised online price for “security fee”. What’s with that? The price was still good and got the first month free (except the $12.00) with a lock included. Also the 5x10 is actually 5x9 in usable space...just saying.

He
Review №45

Norm was absolutely wonderful, showing me the units available and recommending the best ones! He was delightful to work with, efficient, and very helpful!I would highly recommend iStorage Mesa and have already told friends of my great experience!

Ch
Review №46

Best staff ever!!! Honestly some of the nicest people I have ever met in a storage company, price is extremely fair and great deals on website plus their site is easy to navigate and pay. Great size units and parking space for RVs and trailers! I will definitely staying with this company for all my storage needs!Also just like to add the new manager Christy is the best she always helps and has up to date knowledge. Literally one of the best storage staff I have met in the past 2 other facilities Ive stored with.

ri
Review №47

Super friendly and nice. Really simple sign up process and was very helpful from start to finish. Worked with Vic.

cr
Review №48

The two gentlemen I spoke with are on site managers for this facility.My check in for renting a covered vehicle space was very pleasant and included specifics wrt the rental agreement and information about this site.I would rate this an excellent experience.

Mo
Review №49

Just moved my trailer here and the staff was fantastic. Couple good ole boys who spoke my language. Secure facility great place to park my rig. Highly recommended

Ch
Review №50

I moved back to NJ in 2016, I chose this location because the price was reasonable. Customer service and staff are great, would recommend this facility to anyone who needs storage services. In addition, my monthly rate has stayed the same for two years!!!

Wo
Review №51

Thanks Vic! Customer service and friendliness are top notch here. This place is well run, well maintained, clean and has a top notch staff. Thanks again for a great experience.

Ka
Review №52

Great customer service. We will be back!

Pa
Review №53

Staff very professional, friendly and helpful.Took the time to explain the services, regulations and hours. Thank you.

Je
Review №54

Knowledgeable & helpful staff matched me up with suitable spot to store my trailer during our RV Gate renovation project.

Je
Review №55

Super nice and helpful staff! Great pricing for a covered space for my mobile kitchen trailer! Thank you!

Ju
Review №56

Very happy with service and pricing. Todd has been at this property for over a year as manager obviously doing a great job! Been here for over 2 yrs many people come and go but Todd has been here working hard and always great customer service! I would highly recommend renting here!

Ju
Review №57

This place is clean and I would definitely recommend for anybody needing a easy to get in and out of storage unit. They used to do the Storage Wars style of auctions at this facility as well, but I dont believe they do any longer though. They have both the main office gate on Country Club as well as a side gate on Guadalupe, which helps a lot in the early evening, as the intersection tends to get quite busy around Rush Hour..

Ba
Review №58

Great service and great staff. They helped me out so much. Made the process smooth. Thanks fellas!

Ka
Review №59

They staff was friendly and easy to work with. We were able to get all the paperwork completed quickly and they have been very helpful in working with our family. The rates a very reasonable.

Tr
Review №60

Megan was more than helpful and very professional

Be
Review №61

We were quickly closing an office and needed space to store trucks and trailers. The folks at I-Storage in Mesa were extremely helpful and being that Im located in PA, made sure my email was linked to all spaces.When it looked like there was going to an issue, they were emailing me and calling me to avoid paying a monthly rental charge late.Extremely responsive and truly acted as my eyes. highly recommend this location.

We
Review №62

Best storage place ever! Ive been here a couple years now and they never raise my rent! Im very happy!

Ra
Review №63

Good Experience so far. Love the veteran discount. We werent sure what size unit we wanted, Jesse was very helpful and showed us a 10x15 before we signed anything so I could check out the size. Prices were better than others in the area. The only downside so far is not having 24/7 access but I dont plan on going to the unit at midnight so its not really a big deal

Di
Review №64

Christie and Barb were a pleasure to deal with. They were professional and super helpful from the initial reservation to storing my RV. Thank you for a great experience storing my RV for the very first time. Raphael, the district manager was also very helpful with a special request.

Ti
Review №65

Thanks to Christi I got myself organized. Got my stuff all put in my storage in minutes. Shes was great help thank you.

XY
Review №66

Moving from out of state can be stressful! The guys at istorage Mesa were respectful and very accomodating. Thanks guys! See you soon!

Je
Review №67

I found this place on moving back to Arizona from California. They had the best prices on the size storage I needed but the last time we went to pull something out of storage, these people were there throwing away beds and couches and said there unit got infested with cockroaches and their furniture got ruined! But I have never had any problems in mine. I would say make sure you buy the insurance upon renting the unit to protect yourself.

Be
Review №68

What a change! New management is so much more professional and attentive. The new owners have really fixed the place up and it looks so much better than before. I feel alot better about keeping my items there. As a customer I was glad to see the major changes made to the office and the property. Great staff, so much better than before!

Jo
Review №69

Good customer service! Always seem to answer phone. Very helpful.

Lo
Review №70

I highly recommend this storage company. The staff goes out of their way to be friendly and helpful.

Jo
Review №71

We can not say enough about the service we received at this facility. The manager did everything to make our visit pain free. She was professional in every sense of the word. We would recommend this storage facility to everyone.

Mz
Review №72

I was with the prior company before iStorage took over and was nervous since I was so use to the old management but once I got there they were so friendly and was willing to explain everything. The staff is great and you will love the new upgrades. You should really try them out you won’t be disappointed :)

Me
Review №73

The staff was friendly and helpful, setup was so easy and didnt take long at all. Would highly recommend.

Je
Review №74

I would just like to say thank you!!! Kristi at the Country Club location in Mesa made my moving experience smooth. Its always nice to run into someone so knowledgable and helpful.!!Jeff at 222Construction

Au
Review №75

Just moved in today. I reserved it online overnight, and they were ready for me as soon as I came in.We got the few bits of paperwork taken care of quickly, and I got my access code, and was able to move in right away!All the units are drive-up, so no hassling with elevators, and long walks to get to your unit, and the prices are affordable! Was so happy to move from Public Storage to this, its been a great experience, and I hope to rent from them for a long time!

Da
Review №76

Good storage areas, covered storage, prices comparable to other storage places.

Bi
Review №77

Great . Very nice and have the customers 1st not anything else. The girl in the office knows her stuff and is very quick with getting you in and out..If anyone is looking for a storage i will highly recommend istorage of mesa

Ja
Review №78

Istorage Mesa is a very clean well lit property with a helpful staff. They have drive up self storage units as well as covered and uncovered parking. With 3 separate electronic access gates you can access the property from Country Club or Guadalupe. Also I found the back gate entrance that have the lower and higher keypads so RV customers can enter code without getting out a very nice touch. They also have RV dump station, a vacuum, and water available which is very convenient.

Cl
Review №79

Very clean lot and personable staff. Lot jas 24 hour security and easy access

Mi
Review №80

The service has been very good. The unit and surrounding areas have been kept very clean. A Good Facility to use..

Jo
Review №81

These guys are amazing! So helpful and courteous when I arrived on short notice.

Pa
Review №82

Staff were friendly and helpful all along the way. The facility was impeccably clean.

Br
Review №83

This place is awesome, The girls that work here are great and they have good hours at the right price.

St
Review №84

We like the storage but the RV sewage dump station is a filthy mess. It should be keep much cleaner.

Br
Review №85

Istorage Mesa has great options for outdoor storage and Todd was amazing to work with at the front office. Highly recommend.

Gr
Review №86

My experience with istorage this go around. This is my third time renting a space. First time use electricity when I took my RV to the spot I paid for it was occupied? I then went up to the office to inquire about the space I had paid for. It then took 15 minutes before I could ask what I should do. As one employee was on the phone, the did not know how to use the computer? I then relocated to a new space. That evening I went to pick up my work tools & was denied access! 2 days later that was resolved. Following week I went to the space with electricity at 4:30 am & no electricity. I called the office left 2 messages. 5:45 p.m. I get a returned call from the gentleman employee he was a bit rude. Towards me and said I use electricity at my own risk & theres nothing he can do Its Not His Problem? I was never informed of this. All the food I had in the freezer/Frigerator went bad. There you have it. Be cautious, I have not had a problem in the past. As This is my third space I have rented from Istorage.First with electricity.

Je
Review №87

Your security sucks, you have none as last months event will testify, property got stolen out of my unit. Also you send an email bill statement about the middle of the month, and then just past midnight on the first when the bill is due and by then it is delinquent. Why cant you do the right thing and send the bill a least a couple of day before the first of the month: oh I know its so you can collect the late fees, Yes it is my responsibility but all my other services that I purchase do so.

ei
Review №88

Awesome customer service. Would recommend to anyone. :)

Jo
Review №89

Great rate with AAA discount. Very nice employees and facility.

Ar
Review №90

I have been with iStorage of Mesa for a while now and must say I’m very happy. The units are very clean and the customer service is great. I love the fact of having 24 hour access.

Gi
Review №91

Great office staff very professional! Thanks for not giving me attitudes when u have to call me for payment every month!Ginny Vega

el
Review №92

Storage units are overpriced and beat up, go to uhaul instead

Fr
Review №93

The facility is has easy access and exits, its centrally located and appears organized, well lighted with friendly and knowledgeable StaffThe prices are a bit on the high side however, Location, Location, Location.

Al
Review №94

Service was top notch! They went above my expectations.

Mi
Review №95

This place is very Friendly and the manager Todd is very honest and helpful with what you need to protect your stuff and his DM was there when i was and very nice gentlemen. I would and will recommend this property to anyone.

Va
Review №96

Great facility. Love the renevation looks very nice and Terry was very helpful. I will recommend anyone to your storage.

Pj
Review №97

Very good service. In and out within 10 minutes. Have stored here several times, and always have had great service.

Te
Review №98

They will evict you for loitering or being in your unit for too long or everyday

Ca
Review №99

I found the folks here very helpful and accommodating.

Ma
Review №100

Vic, was polite and easy to work with. Good experience

Information
48 Photos
100 Comments
4.5 Rating
  • Address:2850 S Country Club Dr, Mesa, AZ 85210, United States
  • Site:https://istorage.com/storage/arizona/storage-units-mesa/2850-S-Country-Club-Drive-217?utm_source=google&utm_medium=local&utm_content=217&utm_campaign=localmaps
  • Phone:+1 480-405-8161
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Records storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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