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Import Auto Experts
1529 S Clearview Ave STE 115, Mesa, AZ 85209, United States
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Import Auto Experts

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Al
Review №1

It’s really hard to find a good mechanic that you can trust. I found Ricardo some years ago and have never been disappointed. He has a great service and we strongly recommend him.

Pi
Review №2

Great service, factory parts without the dealership prices, and fantastic guarantee! Definitely where I’ll be going for any and all auto care from now on!

An
Review №3

This is a great shop with great prices and honest staff. The shop and front office is clean! They have never once tried to upsell services.This place is much better then taking your car to the dealership, especially for higher end imports! We take our 2005 Scion Xb, and 2015 Lexus CT200h here for oil changes and all maintenance.

Da
Review №4

Damage repair to oil pan and oil change. In this geographic area, it seems to me that the only imports people fix are German. I was very pleased to learn that this shop specializes in Japanese vehicles (I have no doubt that they also do Euro-cars.) Ricardo, the owner, has extensive experience in doing the work himself and is a top drawer professional. He explains anything that you need to understand in simple terms. If he has recommendations, he takes a picture to show you what he is taking about. I felt no upselling pressure at any time and the work was very fairly priced. Their front entrance is spotless clean. When I picked up my car, (on time as promised), they had washed it as part of their service. I had a little challenge finding them but am so glad I did. Highly recommended. I and my 236,000 miles old 2006 Prius are very happy.

Ge
Review №5

Ricardo is great. Honest, knowledgeable, fair priced and the work is done right. I started going to him around 2014 when my wife was sent there by other mechanics because they could not find the problem with her Nissans transmission. He found it and fixed it. No new transmission, just a $30 dollar part. We have been going to him ever since.

ma
Review №6

Best mechanic ever, does great work and fair prices, Ive never been disappointed. Highly recommend 👌

Sh
Review №7

Called in about my gear shift not working, Ricardo fixed it in one business day. The job was quick and did not hurt my pockets. I have found a new mechanic for my car. Thank you Ricardo.

Re
Review №8

The best mechanic in the east valley. Really honest and fair prices.. thank u for keeping my car running..

Ja
Review №9

Shout out to Ricardo and Dillian at Import Auto Experts. They are friendly and knowledgeable folks who offer a very reasonable deal on their Services and I never had a repeat problem after I leave the shop. You wont find better auto Experts than them. I highly recommend them and I will be a longtime loyal customer because of there stellar service. Thanks guys.

Sa
Review №10

Excellent customer service and very considerate of my time. I highly recommend Import Auto Experts!

Ma
Review №11

So based off my experience here I just came here to get my alarm and door handle fixed, but some how my car front bumper magically became broken I took pics before I had took it in so I know what it looked like. I asked what happen to my front bumper he said no clue. As I aspected he’s not gonna admit to it .They probably was test driving and hit something. So 90 bucks for alarm and door handle but door handle was never fixed he said he couldn’t find the part third day btw but will try looking for one and will call and let me know when he finds one, but never did.he still charge me for everything including the part he didn’t find, so I spent 90 dollars just to go to this shop, just to get rip off and come back with a broken bumper. Sadly I was recommended to this shop and it sucked.

Ja
Review №12

The staff at Import Auto Experts were very kind and professional. My car repairs were done within a short period of time and the cost was very fair. Im glad I found an honest mechanic in the Phoenix area. I recommend giving them a call and using their services.

Ty
Review №13

I was referred to Ricardo by a friend after moving to Arizona, he is the only person I trust with my vehicle, great service and fair prices.

Ma
Review №14

I had to have my front struts replaced and Ricardo was very helpful and professional. Their price beat anyone else I had gotten a quote from for the repair. This will be my new Go-To whenever I need something looked at or repaired. Awesome job! Definitely rides alot better now thank you.

Jo
Review №15

Told me about the 100$ diagnostic fee AFTER they did the diagnosis, which was a 2nd opinion for me, the 1st place (Sun Devil Auto) didnt charge for diagnosis which is awesome of them because Ive come to realize most places DO charge for diagnosis. Ended up having the job done at Firestone Auto because they let me make 150$ payments, and the job was 1,500$ Import was going to charge a bit less, and use top of the line struts, but they offered no payment plan otherwise Id have gone with Import Auto- they do good work, and use great parts, unfortunately I didnt have a great experience there when I went for MY car 🤷‍♂️

Jo
Review №16

The owner is Ricardo and he has always been very communicative with me which I appreciate. I like how he shows me my old parts when I come into his shop so that I can see what was wrong and why the repair was needed. I originally discovered Ricardo after another auto repair shop told me they wouldnt touch the issue I had because the rust on my truck was concerning to them. Ricardo was able to get the issue resolved and had me back on the road. Pricing is fair and he stays open late when I get stuck in traffic on my way back to pick up my vehicle. Thanks Ricardo and staff for keeping us on the road.

Ka
Review №17

Trustworthy mechanics that always keep their word!! This shop is in my contact list on my phone because they are knowledgeable and help me keep repair costs affordable.

B
Review №18

Couldnt help me but directed me to the right place. Thanks!

Bo
Review №19

I have been doing business with Import Auto for many, many, years & I am always confident that the repairs made to my auto are done professionally & at a fair price! Import Auto also services my wifes, my sons, & my daughters autos. Highly recommended!

J
Review №20

Rick is a rockstar and a very respectful man. He is the mechanic you want working on your car because he wont pressure you to fix something that doesnt need to be repaired.

wh
Review №21

Great great mechanic. Honest and very trust worthy. He tells you exactly what is wrong with your car and will offer a very fair price. Extremely knowledgeable. I will always take my vehicles to Import Auto for maintenance and major repairs. Would recommend this shop to anyone.

Ol
Review №22

Great service!!! They explain the repairs and give you options based on your budget... They give a fair and honest diagnosis to your automobile problems... I had a great experience there and would recommend them to anyone with car troubles!!!

J
Review №23

If you give this company a bad review then it must be you and your car.

Ma
Review №24

Wanna thank Ricardo and his staff for the wonderful work they did on installing a new motor and transmission in my Dodge charger.They really took good care of me and never once did I feel that I was being taken advantage of!!! Great job!! I would highly recommend this place.

An
Review №25

Honest mechanic always does great work highly recommend

Jo
Review №26

They did it an excellent job on my Volvo.

Ja
Review №27

These guys are prompt, professional and priced right! Im not an easy customer but they accommodated me and did it in a timely manner. Thanks for fixing that nightmare alternator problem.

Je
Review №28

I have been bringing my vehicles here for several years and have always found the service excellent and the prices very reasonable. Ricardo is very trustworthy and takes pride in his work. I have and will continue to recommend Import Auto Experts.

Th
Review №29

This is the shop to go to for any of your car repairs. I’ve tried and tested many shops all over the valley. None compare to the professionalism, service, value and price Import Auto Experts provides.

za
Review №30

Clean little shop. A 1100 dollar quote over the phone turned into a 250 dollar fix once the shop saw what was really going on with my truck. Honest group of people.

Tr
Review №31

The owner is fantastic and a great mechanic. The place is honest and very well kept. Kéeping the owner (Ricardo) as our family mechanic. Thanks allot Ricardo for taking my 2000 Acura off my hands. Call when we need work on the new car.

Sy
Review №32

Love this shop I always get great fair prices. I never feel like Im over paying. Great customer service. Ricardo keeps my car running and in great shape. Awesome awesome place. Thanks Ricardo

To
Review №33

I had a exhaust leak, Import Auto Experts not only fixed what I reported, but found 2 more leaks.They were able to still get my vehicle back to me same day. thanks

Mi
Review №34

Ricardo and Auto Import Experts are fantastic. I have found them to be very honest and knowledgeable. They have been servicing and fixing my vehicles for many years and I have never been disappointed or had an issue. I highly recommend them to all my friends and family.

cu
Review №35

Fantastic service - Ricardo gave us great professional work on our 2002 Camry. Paid hundreds less than what the dealership quoted. Straight forward, intelligent and efficient. Neto from Mil Amores referred us. Highly recommended.

Sh
Review №36

Veteran owned, excellent service, quick and efficient, will use for any vehicle i need service done to. Highly recommend!

jo
Review №37

Awesome, Friendly,Professional, Exactly what I was told & Honest!! What more can you ask for?

Jo
Review №38

I love working with Ricardo and his staff. I only come to them for my auto repairs.

D3
Review №39

This is the place you want to go for auto repair. The customer service is amazing, and the quality of work is second to none. Rick, the owner, makes everyone feel like their vehicle is always his top priority. Id rate this place 10 stars if I could.

TO
Review №40

Sat in the lobby for 20 minutes and got no service at this location . Very unhappy, I drove 8 miles to get there for my appointment and no one came to the front desk!

An
Review №41

Ricardo and his staff give you first class service. Theyre honest and reliable. Dont take your car anywhere else.

Sa
Review №42

Outstanding customer service and a great Honda mechanic. I do not think I will be taking my vehicle back to the dealer for any repairs. Ricardo is awesome...

G
Review №43

Couldnt ask for a better mechanic!! Ricardo was nothing but helpful and honest. If you need a good mechanic at reasonable prices then this is the place for you!

Bi
Review №44

If you want honest, dependable, thorough work done on your vehicle, then you should bring it to Import Auto Experts. Ricardo will treat you right.

Ro
Review №45

If youre looking for an honest and reasonable mechanic i highly recommend Ricardo.. He wont change things just to change them.. I went in thinking I needed new brakes due to them sqeeking but Ricardo let me knw that i was still good. Ive been here numerous times for other things and ive always had a great experience and never over paid! He wont do unnecessary work. I will always take my cars to him. Thank you Ricardo.

Sh
Review №46

Ricardo and his staff are the best in the valley! Amazing customer service and super helpful from start to finish.

Hi
Review №47

Great service and prices

Lu
Review №48

I am a tech at IAE and I love how we give fair prices and discounts and turn out quality work

Ja
Review №49

Clutch was replaced about 2 years ago and never was right. Recently had it redone, and the mechanic who redid it said it looked like only the clutch pad was replaced and everything else was left alone. Dont trust these guys.

Br
Review №50

Super helpful and honest guys, definitely recommend

Information
27 Photos
50 Comments
4.7 Rating
  • Address:1529 S Clearview Ave STE 115, Mesa, AZ 85209, United States
  • Site:http://importautoexperts.com/
  • Phone:+1 480-284-5521
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Mechanic
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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