First time using this service Frank the technician was great very knowledgeable and thorough!
Very professional tech, very friendly customer service and during the entire service I was explained clearly what was done and what was found. Some corrections/repairs were performed very professionally and this resulted in my system working at a higher efficiency than before. Jesus is very knowledgeable and very resourceful and I commend AireServe company for hiring such top notch technicians. Highly satisfied customer!
Air Serv has always treated both me and my air conditioning unit with utmost care and professionalism. Jesus has been helpful and has explained the details of my problem and how it can be fixed. I recommend Aire Serv to anyone in need of help with their cooling and heating units.
Love this company. They’re professional, loyal and dependable!
I cannot speak highly enough of all involved with my HVAC installation - Beth, Corey, Neil, Frank and James. Efficient, hardworking, professional and nice as could be. Very grateful for their service!
Well done Airserv project completed..Thank you
I had my heat pump replaced with an air handler. Neil and James did a great job. They left my home clean and tidy. Answered all of my questions. Polite, knowledgeable, kind humans. Id give them 10 stars if possible. Note that Ive been an Air Serv customer for 2years and NEVER had a bad experience with office, tech, or sales staff. Top notch company.
Had a great experience with this company. The receptionist is always available and gave updates via text message. Jesus was an awesome technician. He went above and beyond. I signed up for their naintenace plan. . Ill definitely be using them in the future
Give Zeus a promotion! Awesome technician that answered each and everyone of my questions with excellent detail. Performed the repair quickly and did an outstanding job. Thanks!
Thank you so much to Air Serve for their great service, technicians and work ethic! We had the ducts replaced throughout our attic and you made every step of the process easy. The technicians that did the job were very friendly and helpful.
Jesus and Desmond were very professional, knowledgeable, and courteous. They did a great job cleaning out my air ducts and were able to answer all of my questions regarding my duct system, getting a UV light installed, and my system in general. 2 days before they came, I started to notice my AC system was leaking in the garage. They took the liberty to go out of their way to inspect the cause and unclogged my drain right on the spot which was the issue! They also made me aware of their yearly maintenance package and all the perks about the plan. It was a no brainer to sign up! Definitely glad that I called Aire Serv! They are the best company I have ever used for duct cleaning & for my AC system. Will definitely be using them again! Thank you Jesus & Desmond!!
From beginning to end, this is your team. I have worked with an HVAC installer in Canada to install many mini-split units. So I knew the drill. I knew the approximate wholesale cost of the unit we chose and what was involved in the install. These are real pros. LOVE their use of technology to keep you informed every step of the way. I got 3 price quotes and to make it all sweeter, they were the best price. Dont think twice, hire these guys and you will not be disappointed.
AirServe was able to send a tech the same day I called them. I was having water backing up into my air handler probably from a clogged drain line. The tech came was very friendly, knowledgeable and professional. He diagnosed and fixed the problem quickly for a good price.
Professional, knowledgeable, punctual, and excellent safety features. I loved the security features of the service. I was sent a picture and information about the person providing the service before they arrived. Upon arrival, the service technician showed his badge and verified the appointment through a code that was provided to me ahead of time. Definitely recommending this company to family and friends.
Jesus Garcia was very informative and pleasant. Did an excellent job making sure our unit was working to its max capacity. Excellent suggestions.
Jesus was such a great technician! Very professional & helpful. He was up front & honest, let’s us know all our options. Very please with his services.
They were able to fix the problem on a weekend without paying an excessive fee. Ended up buying the maintenance plan. Jesus Garcia came to service the Unit. Very professional and full of information. Thanks again!
The company is great! They take the time to teach you about your Air System and maintenance. Yesterday, they send a young guy very polite for maintenance . His name is Gabriel Thanks Gabriel for the time teaching us and repairing our air Many Blessings Lucy
The techs were timely and efficient. They also answered any questions I had throughout the day.
Very thorough! Great service!
We discovered our ac was not working 6-15/21 at 4:45pm. We figured our best bet for service would be after a long stuffy night sleep but no! Jesus saved us. (Sorry for my silliness) but our tech was Jesus and he arrived around 5:30 and had us back up and running in a flash!! Jesus is super nice and professional as well as Judy who took our panic call. Airserv installation our system 5 years ago and we’ll continue to reach out to them when service for our air quality is needed. Thank you Jesus and Judy! We appreciate you.
Jesus Garcia was absolutely amazing! Super professional, friendly, and knowledgeable. Will definitely be coming back to you guys in the future!!!
My AC pump was flooding my floor. I called in a panic and someone was here within a very short time. That someone was actually the owner. All staff were on other scheduled calls. Truly appreciative of Beth for sending Grady so quickly. Leak stopped and then John returned the next day to install new AC pump. Great job. Great people. Great service.
Secure text with tech photo sent prior to arrival, very knowledgeable team of Brian and John arrived. Very thorough in their service of the inside and outside unit and also the duct cleaning. Cleaned the coils in the home, gave us some prevention and cost saving tips tips to lower the electric bill. Very good service team and company, well equipped great job. THANK YOU
Awesome people and great to work with
Jesus our technician was professional and knowledgeable. He went above and beyond for our home. Thank you Jesus, we will be requesting you next time we need matinence.
Great company, very friendly, fast service. I highly recommend them.
Great staff, very professional from the office staff to the installers. They were able to get us a York AC system within a couple of days verses others that would have taken weeks. Aaron along with his team Brett and Neal showed up on time as scheduled to install both a new air handler and condenser. They were very knowledgeable and had the entire system installed within about 3 1/2 hours. Cool air again, what a relief...
Neil and Brian performed a routine maintenance call. They explained the system to me in nonHVAC terms so it was easy to understand. They were friendly and personable. I’m comfortable and confident that AireServ is the right choice.
John and Beth did and outstanding job! Prompt, polite and professional! John went above and beyond to explain everything to me from start to finish. Beth was exceptional at communicating and was pleasant to speak to. Both were knowledgeable about their products and services. A+
Everyone with the company is truly wonderful! I have used this company fir years. New A/C, new air handler, new ducts in my home and all maintenance and service! I would highly recommend them to anyone! There the best!
Jesus and a wonderful job on time courteous very professional very happy with this company
John my services tech was great. He took great pride in his work. He answered all my questions and covered in detail all the tests he ran on our system. I would highly recommend them to my family & friends.
Was highly impressed with their services right from the phone call to make the appointment, was sent a bio & picture of who would be coming to my house which I really appreciated. Have never had better service!
Grady was goodTook advantage program for my adjacent ptoperty
We were given a window of 11:00 am to 1:00 pm, and Brian arrived at 10:50. He was knowledgeable and efficient in checking our system. He took the time to explain everything he was doing, the ramifications of any poor readings or conditions he might find, and clearly articulated the conditions he found. We were pleased that he found our system to be in excellent condition, more like a one-year old than the ten-year old installation that it is. He was a pleasure to have in our home.
Very good company and service will use in future.
We chose Aire Serv to replace our A/C system and wow are we pleased. Great staff, good price, they go above and beyond. You cant go wrong with the company!
Wow, they were so polite. They were at my house within 3 hours and was actually ahead of the time the office told me to expect. John was great, polite, professional, explained what he was doing. The person I talked to in the office was incredibly nice and helpful. Really glad I found them.
We used Aire Serve twice in a year for full AC replacement at couple properties. Both times, we received an excellent service from first time contacting them till the full installation and follow ups. Neal, the technician worked at both of our properties and did an excellent work. He went above and beyond to answer all of our questions and taking care of everything at our expectations. He is also one of the nicest technician we worked with. We highly recommend Aire Serve!
John was our technician. He was very professional and informative. He went above and beyond and our AC is back working like it’s brand new again!!!! Thanks John we all appreciate your hard work!
Johnny showed up to my investment property very quickly after the AC unit stopped working. He was able to get it back on and gave me an honest recommendation on how to manage it moving forward. No gimmicks, they are most professional and trustworthy AC company in Brevard. We now use them for our primary home and investment property. Dont risk going anywhere else
The service provided was excellent! They came gave us a estimate and provided additional service for the maintenance of the service. When the scheduled day approached for the work, it was a nice personal touch sending an email or text of the little bio of each maintenance tech. They were quick fixing our duct on the a/c and it was a quick process and my husband and I are extremely satisfied with the work done. Highly recommend this company to anyone looking to get the A/c done.
John was ver professional. He is very knowledgeable. He knew exactly what was wrong with our ac. So there was no guess work which would have cost a fortune. They are also reasonable and I definitely will recommend Aire Serv of Melbourne to others.Thank you so much John
Excellent work and prices. Highly recommend their services.
Johnny H. was great. Fixed the A/C and gave us great pointers for some easy home owner maintenance. Thanks,
Excellent service! John W. was my technician as well as my installer. A long time pro and awesome from beginning to end! I use a home warranty company who uses Aire Serv of Melbourne as their service provider in this area. I lost my A/C Tuesday, 30 July 2019 around 4 PM. John was on site in less than an hour and had the issue diagnosed within about 30 minutes. Unfortunately, it was the compressor, which had to be ordered by my warranty company (Aire Serv could get it and have me up the next day, but my home warranty company could get the compressor cheaper, so I had to wait). The part arrived this morning at around 8:00 AM 5 August and Aire Serv called me immediately. John was literally at my house an hour after the part arrived with all the tools and equipment he needed to get the job done. With great professionalism, John worked as quickly as possible to get my A/C back online, and test the system thoroughly. He stuck around to do 2 or 3 temperature and pressure tests before leaving, making sure my house was cooling, and that everything was functioning at maximum performance. I cannot say enough about Aire Serv, and John W. I highly recommend the company, and John W.
Professional, clean, organized, on time, and solved problem. Great job!
The technician, John Wood from AirServe came out for a service call on Father’s Day. I was at my wits end dealing with an inefficient insurance company and on the 4th day of 88 degrees in my house. He was informative prompt and so very helpful. I am so grateful for his service. He tried to leave me with air but there was no help due to a blown compressor. Even so he was kind considerate and did all he could to help. Great service!!! Thank you!
I would not recommend this company to anyone, ever. Horrible service, absolutely zero diagnostic ability and they will charge you for non-functional repairs resultant of their poor ability to diagnose anything.When we bought our home, we bought a home warranty and when our air conditioner stopped working in March, the warranty company sent airserve Melbourne to check it out. We were told that the air conditioner needed a new accumulator and a new circuit board. A huge chunk of these expenses were not covered by the home warranty and we paid out of pocket. After the repairs were completed, the air conditioner still was not working. We were harassed to pay for these non-functional repairs anyway and assured that they would make it right. The technician spent zero time on the repair, he literally cut a line and plugged in a part. he said that he is a “good guesser.” Which is not what you want to hear from a technician.A second technician came out because the unit still failed to work after these “repairs” and the unit was completely empty of Freon. He diagnosed a catastrophic issue with the condenser which would cost more to replace than a new system would be to buy. I’ve tried to resolve this with AirServ but they refuse to refund any of my money for the previous non-functional repairs on the circuit board and accumulator. I feel that they are extremely unprofessional and not trustworthy.
Thank you for taking care of the AC at my grandparents’ house. It’s nice to know there is a company that I can trust. I don’t live in state but I was able to call an schedule the appointment and Beth made felt completely comfortable. They fixed the problem and did it in the most efficient and affordable way possible!
I have now used Aire Serv 3 times and have been incredibly impressed with their service across the board. Their technician was very knowledgeable and had a great attitude. I would definitely recommend them to others.
Aire Serv is a wonderful company to work with. You always get someone on the phone when you call. They are prompt in getting back to you with any questions you may have. They send appointment reminders via email and text and their customer service is excellent. Everyone I have dealt with from this company has been great. I would happily recommend their services to anyone.
AireServ of Melbourne was assigned by my home warranty company. I called Choice Home last night around 6 or 7 and AireServ called me first thing this morning stating they were sending a tech out. John arrived shortly thereafter and did a great job. He was polite and courteous. He answered every question I had and explained all that he was doing. I dont lightly give high ratings, but they definitely deserve one. Do not hesitate to utilize this company.
Right On Time And Did An Excellent Job and i will recommend all my customers, family and friends to use this company.
In response to their response, this company is a complete sham. When we wrote a negative review, they threatened to “call the police on us and sue us.” They never fixed our system, when I complained that the air conditioner wasn’t working after the repair, that only one single room was cooling they tried to convince us that our entire duct system needed to be redone without any diagnostics whatsoever. We had other diagnostics done by a reputable company and they confirmed that there was nothing at all wrong with our ductwork and that the repairs done were faulty. We had to replace our entire air-conditioning system after their “repairs.” At best it was only cooling one room of our house and they knew that, they have harsssed us and threatened us. I was patient enough with them and I try to work it out with them but they assume no responsibility for their poor ability to diagnose. Our warranty company sent them out and it was an expensive nightmare dealing with them.
I have found a great company that I can trust very knowledgeable and professional Great job.
Best company out of seven estimates! Very knowledgeable and professional! Great job! Would highly recommend!
I absolutely love this company. Aire Serv knows haw to do business and their employees are amazing. I hired them for a second time to rplace my ducts & vents and put new insulation in my attic. Neil and James were absolutely wonderful! They are like family to me now and they have an open invite to family holidays! Aire Serv is the best customer-oriented company I have dealt with during my home remodeling. Every person I have had contact with was professional and kind. They should be the model for all businesses dealing with the public! Thank you for being you!
I have found a great company that I can trust and I will recommend them to my friends and family, thank you Anna for being a great human and trusting me thank you and John again
Called right back from a Sunday recording. Had a nice, friendly, knowledgeable technician here within 90 minutes. Can’t ask for better service.
My wife and I have used Air Serv a few times and have nothing but great things to say about this company. Beth and Judy have always been so pleasant and nice to speak with over the phone. They have always been so accommodating with the scheduling. Their technology allows you to see the technician coming out, along with time confirmation. We highly recommend them to our friends and family. Thanks for the great customer service!
Great customer service! Neal was a professional & also patient. Answered my questions. Thorough in his work. Explained his assessment on HVAC system, any issues, & recommendation with estimates.
The best choice when looking for the right AC company! We researched a lot of companies in Brevard county and are glad we went with AireServ when having to replace our AC... the entire experience was seamless. From POS w/lot of options to perfect install Aaron & Neal did quietly while I hosted Zoom meetings.Thank you AireServ for all that you do!!!!
Team were honest and didnt try and sell me services I didnt need. They did a great job and explained everything they did very clearly.
Aire Serv is great. I love their prompt and fast problem solving. I would recommend Aire Serv to everyone because their service is great and their technicians are polite, patient, and very knowledgeable with Solving problems. Thank you Aire Serv for your service! It has been over a year my AC is working wonderful, and it still running great with no other problem.
They performed warranty work as well as replacing some necessary parts. Corey was knowledgeable, professional and helpful. I even requested him to do maintenance on another system that I own.
Had a great experience with Beth! They fixed my A/C quickly and without issues. I appreciate the great service I got from start with Beth to finish.
The service was the best I have ever seen! these guys know what they are doing
Very professional, knowledgeable, and got the job done, John Wood was great !
Excellent working with Johnny ..He was friendly, professional, and very well informed..We will be using your company in the future ..Thank you..Barbara Dalto
Aire Serv is great! Ive lived in Florida for four years. I have a Maintenance Agreement in which a Technician goes over my unit from head to toe. Its comforting to know that I have a company that I trust. I highly recommend them
I just recently signed up for their Advantage Plan which is a FANTASTIC value! A tech named John came out yesterday and showed/ told me everything he was doing and answered all my questions and provided me solutions when I asked him how to optimize my current system to get the best air quality and airflow!Im happy I found a great company to so business with! I value integrity and honest answers and from all the reviews and my experience I wont be needing to do business with any other HVAC company now that I found the perfect one!I cant wait to get the air purifier installed!!!
The technicians at Aire Serv are professional and polite. They are understanding and help to get the a/c fixed quickly. Steve in the office is amazing. He has taken on the headache of dealing with the home warranty company. Steve is resourceful and gets the process going quickly and smoothly.
I have to say these are a great company replaced my air conditioning unit in one day great staff very polite and on time I will use them for my service to and out of all the companies I called they had the best price. My home is so cool set at 78 all day everyday my summer bill the most it has been is 98 dollars a month compared to 200 a month before I had new one installed. Would highly rwcommend they did my cousins condo also in one day. Great company great staff will never use any other a/c company for service. They actually answer the telephone. More than i can say for the others. Thank you so much for your 5 star employees and 5 star company.S Patrick Palm Bay. 😜
Provided AC unit and size I requested. Very fair pricing. Fast and friendly install. Passed City of West Melbourne inspection. Will definitely use again if needed.
Very friendly and professional - from the technicians to the owner we’ve had a pleasant experience. Fast communication, quick scheduling and great service technicians.
I actually give this company way more than 5 stars! Cant say enough good things about the customer service, from Beth in the office, to all the wonderful technicians. I bought my house a couple of months ago, only to have several different issues with the AC unit. This company was always there for me, and resolved the issues. It has been a very difficult time for me as I had just lost my fiance to cancer andI had fallen very Ill myself. THANK YOU SO MUCH Aire Serv of Melbourne! You have shown me that you really care about your customers, and made me feel like family.🤗
They scheduled our service within 24 hours. The technician arrived on time and was polite. He identified our problem and had it corrected quickly. The service charge was very reasonable. We will definitely use them in the future
I have to say that I would highly recommend your company. Chris Correa was extremely helpful in explaining everything I needed to have done. Jason aka J arrived within the time scheduled. He was extremely polite and explained in detail what he was going to do. You are fortunate to have such helpful and polite employees. I have already recommended your company to two of my neighbors and will continue to do so.
We were buying a house and knew we needed to replace the air handler. We asked Aire Serv to come evaluate our ductwork and air conditioning system. The service man was very thorough and gave us excellent information - we found that not only did the air handler need to be replaced, but the outside system as well. The technician was very clear and explained and showed us the various problems. Excellent service!
They did a great job replacing my vents under my house. They were very polite and cleaned very good. I would definitely use them again if need be!
My technician Neal was awesome! Very professional and knowledgeable. Great guy and very easy to work with. He always explains everything to me and answers all my questions so I feel comfortable with the work being done. Thanks, Neal!
Sales person was very helpful in arranging payment program and installers were very through and respectful and answered my questions. Removal and installation was done in a reasonable time. I am very satisfied with all.
Our air conditioner went out during hurricane Dorian. Aire Serv was out to fix it right after hurricane conditions passed. Corey detected the problem immediately and was done in 20 minutes. I appreciated there promptness to get the job done quickly and efficiently. I would definitely recommend them.
Excellent, fast, & expert service. I recommend AIRSERV to anyone in the Cocoa-Melbourne, Florida area. They had me up & running within 2-3 hours of calling them. I was pleasantly surprised since I didn’t even call until after 3:00 pm. Many thanks goes out to Neal Gugenheim, my A/C Service Tech
The gentleman that came and serviced our air ducts was awesome. Very attentive to my wifes allergies and very reassuring. After having the ductwork cleaned my wife no longer had allergy issues. And we send him move from the apartment and we are now into a house so as soon as we get squared away we will definitely have you back to do the duct cleaning in here
This company sent ahead picture via text of the technician expected. All was fixed promptly . The technician, John, took the time to explain the process.
This company went above and beyond to make the customer happy and satisified. We returned home after a short vacation to a hot house. They fit us in at the end of the day, with a smile. The text feature they have that sends you their picture and a short bio of the tech is amazing it makes the customer feel safe. I just love neighborly companies, they all truly are a customer service company that just happens to do their trade. Will tell everyone how amazing they are!
Very professional, knowledgeable, honest, and trustworthy staff. Our air conditioning system is very old and they are very good about fixing the issue and helping us make it last a little longer until we buy a new system. When we do buy a new system, it will be with Air Serv.
The serviceman was the most knowledgeable and personable guy I have every seen when having my AC worked on! I have owned a dozen homes over the past 20 years. HIGHLY RECOMMEND
I have used Aire Serv twice and found them to be very capable. The technician was well trained and thorough. He was fast and completed the job getting the system in operation again. I was impressed with his troubleshooting capability. I would recommend Aire Serv for any A/C work.
Terrible company (I wish I can give them NEGATIVE). After working with the owner Grady since June on getting a model that I can qualify for rebate on with my company and after we made a deal, signed a contract, he took my deposit, and was supposed to start today this is what happened. He showed up with the unit on his truck with two nice gentlemen: Roger and Neil. He said I looked at the price I gave you (*the one we signed the contract on), he said we can do it for that price but any [underline] future modifications, Ill have to charge you more. I said we shouldnt have any modifications because we reviewed the changes and agreed on it. Then his techs went up in the attic and determined that they cant just replace my duct supply from 14 to 18 inches because there was no room. Remember: The transition from 14 to 18 was agreed on and in the contract!! He said, well that will cost you. We discussed for an hour and a half with the techs on the options to get the 18 inch supply in which would match my 18 inch return. We found a solution that is reasonable: Basically, the plenum box will shift 12 inches!!! no need to rebuild it, just enough to clear room to put in the 18 inch duct. He then stood for a good 15 mins making calls and left me waiting. I said are we ready? He said well with the changes this will cost you $9K, our contract was for $6649! I said what changes are you talking about. He said, look I screwed up the estimate and no one will do it for cheaper and will give you your check back. I said this is not right: we signed a contract, I have went ways and ways to get a model to get the rebate, took off from work, and have been without AC in Florida for the past 10 days, with a 2.5 years daughter with Asthma for you to come and leave??? This is not right. He said Ill send you your check in the mail.This is not a way to treat customers. I believe that most of the reviews on this company online are directed to their service men (Roger and Neil) but if you are looking to buy a new unit or work with Grady think twice as they are not in it to serve.Cant say enough about how frustrating this is. If you have similar issues, please speak up, report to consumer affairs, and take any actions to protect your selves against scammers and companies that think they own homeowners and can do whatever they want!
I had my a/c blowing hot air over the weekend. I called aireserv company. Their professionals arrived in half an hour and were able to fix a problem in no time! I’m very happy I chose to call them, these guys are well-trained and fast working.The customer service was also very polite and attentive to my problem, they were absolutely dedicated to resolve the situation in best possible way!Five stars!
I just had my service call. This wonderful company installed my new AC system just before Hurricane Irma and returned now to service the unit and clear out the ducts. Great friendly courteous service from start to finish.
We were very satisfied with the service we got from Aire Service of Melbourne. We purchased a new A/C heating unit - installation crew were polite and experienced. The work was excellent. We recommended this company to many of our friends and we know of at least 3 hourseholds who bought A/C units from ASM. Thank you
The replacement of our entire duct work system was done professionally and quickly. The gentleman who came just recently to clean the duct work and check the system, under contract, was very personable, pleasant and efficient. He took pictures of the parts that were worn and gave us the option, with no pressure, to repair or not. We chose to repair and the job was completed quickly. We are very pleased with Aireserves commitment to quality in both their work and their staff.
Air Serv has been extremely quick at coming out and fixing our problems with our a/c. Always in a timely manner very professional informative and honest. Very good prices!Love them!
Im very happy with the experience I had from AirServQuick, honest, kept me informed and I would highly recommend them to family and friends.Great job, hats off to Neil and James...