Robert and his staff are very accommodating and personal in working with me and my needs.He and his staff have assisted me with everything from a car loan to getting insurance coverage for a new home, to assisting a granddaughter with affordable car insurance to options re retirement to helping me with needs after the death of my beloved husband and, of course, providing me with excellent and affordable car insurance.It’s so nice to know I can call about anything and I actually get a real live person who actually works in the office and they know who I am!I’ve been with State farm since I was 16 years old… I originally was under my parents plan for car insurance and then I diverted onto my own when I became an adult… I have never had any reason to leave State Farm or to do any other comparisons elsewhere as I have been very very happy with State FarmThanks Robert and your wonderful team for helping me with everything.Linda Keeling

Hands down the best insurance company we have ever used. They are all so helpful and knowledgeable. Would never use anyone else.

I recently spoke with Robert Garner regarding my 1 year anniversary with State Farm and it was such a pleasure speaking to him. He is very knowledgeable and helpful. He took the time to check in to see if I had any questions regarding my insurance policy and made sure I had everything that I needed and even gave me insight on other offers that I would potentially be interested in. I Love working with Robert!

By far the best rates around. They were by far the cheapest insurance for both our vehicles and home. Not only are they affordable, but their staff goes above and beyond to help whenever an issue might arise! I HIGHLY recommend this insurance agency!!

Carl has been awesome to deal with. He’s been responsive and informative about all my insurance options. Looking forward to a long relationship.

Becky was wonderful. She was able to get me amazing rates, and she explained what my policy covered. I am so glad I switched from geiko to state farm

You are correct I am no longer a client, but was.

Very knowledgeable and helped my family plan long term.

I recently moved and had to find a new agent, but I will miss this location! I worked with Steve Greer and he was always a great help! Steve is very friendly and will explain policies and procedures until you have a good understanding of them. I would receive a response from him within hours of reaching out for help or clarification. I highly recommend him!

Great experience! I worked with Steve Greer for auto insurance. He was extremely knowledgeable about all the policies State Farm has to offer and made the entire process very easy. I’ll be saving a lot of money!

Everyone here is very friendly and informative. Carl does a great job of communicating and helping figure out what works best for your situation. We saved money and now have better coverage in auto and home then we have ever had. Also, the Thank you for your business letter was a pleasant and appreciated surprise :)

Robert was very professional, yet friendly and super thorough in explaining the details of my insurance policy, I really appreciate it!

Robert and his team are always very pleasant to work with. I have used them for several different products over the years... auto and homeowners insurance, IRAs and heck, I even took out an auto loan from State Farm bank.They have always been there to either handle the work(paperwork) for me or they did an expert job at guiding me through the process.The only frustrations(which arent many) I have had over the years have been outside of Roberts control. He, and his team, always did whatever they could to rectify the situation and make me happy again.There are many other great things I can say about Robert and his team, but to keep it short...If you want a pressure free, knowledgable and friendly insurance agency... youve found it!

Robert is Extremely personable, professional and honest. Ive been dealing with Robert for past 5 years now. Not only does he take care of our Insurance needs but is our Financial Advisor as well. After retiring, I turned over my 401K to State Farm for Robert to manage and advise us. So far, thats gone well. He has kept us informed and continues to guide us. I would highly recommend Robert and State Farm. You will be pleased.

He has been our agent for years, we love them!

I worked with Steve Greer for auto and home insurance. He was extremely helpful, patient, and very knowledgeable about the whole process and answered any questions I had regarding each policy. He also took the time to show me life insurance policies and the possibility of refinancing my vehicle. He didn’t get frustrated or upset that I wanted to view different coverage options on my vehicle, and found me a monthly rate that what was almost half of what I was paying!! I would highly recommend Steve to anyone!

Great people to work with! They explain everything in detail and answer any questions you have. They truly are concerned with your well being and making sure you have the right coverage for your situation! I will always stick with State Farm.

This team is on it! Saw several areas of our life that could benefit from additional coverage, made recommendations and upgrades and helped us with some specific unique needs. Thanks Rob and team! WAY better to deal with than our last agent!

Robert Garner and his staff have been nothing but wonderful to my family and myself. They always try to get me the best deal and find any discounts available. I have no complaints at all. Highly recommended!

Steve Greer did a wonderful job in helping me find the policy that was right for me. He was very helpful and answered any questions that I had. Highly recommend!

I have been with Robert Garner State Farm for a little over a year now and am overly pleased with their business. Throughout the months they have reached out to make sure I am happy with their service and if they could do anything to make my experience better. When I first signed up with them I was explained each category in words I could understand and make sense of. I felt as if I was being helped rather than being sold a product. Their prices are very competitive and affordable for whatever your case may be. Highly recommend from beginning driver to highly experienced.

Carl was so awesome and helpful when I was shopping around for car insurance - he gave me a great quote and when I wasn’t ready yet to make a decision there was no pressure. He would just send me a text stating he’s there to help and when I was ready to just text or give him a call. I am glad I went with him and State Farm! They saved me around $300 and I look forward to many years with them!!

It was a great experience. They walked me through everything I needed to know. And helped me learn what I need to know to set me up for my future. I will continue to be a loyal customer.

Robert Garner insurance in Massillon has such compassion for their customers. All of Robert Gardners associates who work for him are always on the ball one step ahead of you. They know just what to say, know their job inside and out, and they take great care of their customers. When I called in, 5 minutes later our new car was insured with the best rates possible, and before you can ask they already emailed you proof of insurance and your temporary card. 😊😊 STATEFARM FOR LIFE😊

Steve Greer did a wonderful job helping me bundle my auto and home insurance. I appreciated his honesty and understanding of our needs.

Very helpful with explaining the options and what policies would work best for me.

Awesome staff here. They are so helpful and will make sure all your questions and concerns are taken care of.

Steve has always been upfront and honest with me about pricing and policies. Always friendly and work with you to get the best pricing for the best policy within your budget.

I recently gave a review; but I named the wrong person on accident! Mr. Cramer gave me great service when my grandfather and I came in to get insurance. Amazing customer service 10/10. Not only that but extremely quick at his job. This man should be recommended for a promotion in my opinion. Sorry for the mix up 😂

Very pleased with my visit to State Farm! I ended up switching to them in the same day! It was a great experience and I was very pleased with how helpful they were with me in getting the best policy for me!

Robert is excellent! I was signed up for insurance with no money on it to start ..this came at a very good time.i had been fighting for disability for the last 5 years ...had nothing to my name, getting insurance allowed me to get on the road and get jobs that I could manage ...am doing ok now, thanks Robert ...

Always a great atmosphere with honesty. Willing to go the extra mile to help.

Went in to pick up my temperary ID card and a little meet and greet. Steve was great very informative and personable about all the policies that he can provide for me.

Excellent job working with our entire family. We feel much safer having gotten insurance through Mr. Garner.

Ive been with Robert Garner for quite a few years now and have always been very satisfied. They are always looking for ways to save their clients money and everyone in the office is very friendly and professional.

Robert and his team are always thorough and consultative in the services they provide.

Everyone is friendly. No matter what time you go in, who you speak with, how much you owe, or how much you talk. These guys deserve 100 stars. They make sure Im saving money even when Im not concerned with saving.

Very polite and helpful.Saved me alot of money on all my insurance needs.Glad to be with Mr. Garner

We are always greeted promptly and have received great, professional service. All the employees are very knowledgeable and helpful with any insurance and investment questions.

Always responsive. Always supportive. Always there when I need something.

Carl K. was great to work with. He came in on a Saturday to get me set up.

I met Carl today and he was very accomdating. He helped me get a new deal on my Auto Insurance! I am going to love State Farm!

They were easy to talk to and met my needs.

I highly recommend Robert...extremely professional, explains everything clearly, and cares about his customers.

Robert Garner State Farm Insurance is my full service insurance company! They handle my auto, rv, life insurance, and Medicare supplemental health insurance! Great service!

The Robert Garner State farm insurance company is a quality insurance agency. Great prices..I was previously with Yoder insurance (Erie) for over 40 years and we saved a bundle switching over.

Robert really takes his time to listen and care about our lives and needs

Its a pleasant thing to go pay your bill and be able to get a flower. My daughters really appreciate that they love going there.

I use state farm for all my insurance needs. Carl is the guy to get you insured he gives you advice on the best way to get covered and Ill continue using state farm

When my previous agent took 2 days to call me back, Carl helped me in 5 min and saved me money! Good ridence Safe Auto!

I have been a customer of Roberts for a few years. He and his staff have always went above and beyond for me and my family. This THE State Farm agent to go to in Western Stark County.

State farm saves me so much money. And the service is outstanding

Great Service!

Thanks for everything!

Super friendly and helpful! We saved over $600 from our last company and did not give up quality, value or professionalism!

Can’t go wrong with State Farm! This is one of the few insurance agencies that actually do care about your needs and always try to give you the best value

Alexa at Robert Garner’s office is so easy to work with and always has a smile on her face. Highly recommend this office if you are looking for new insurance.

Kelsey was very helpful and professional

Becky and Alexa are the best!! They took care of me!! Making sure I was happy! Very personal....I am so glad I made the change! I will NEVER go anywhere else. It is lifetime for me!