I really like this nail salon and I have never had a bad experience until today. The individual who was doing my nails was not using enough dip to secure my nails from breaking, I understand dip is not the same as acrylic. I broke two nails within one day of each other, it was over 7 days so I knew I would have to pay for my repairs. I was a little upset because I have not had any issues except for this time, the repairs did not match my other nails (length and color). I tried to speak to the manager to just voice my concerns and it seemed like he didn’t really care, he just made excuses as to why it was my fault. He didn’t charge me for the 2nd repair but I was just hoping he would hear my concerns and have a little empathy.
Ellesa was amazingly nice and gracious. Made me feel very comfortable and had great conversation. Really awesome for my 1st time coming. Will definitely be back! Im from New Orleans and it was a great place to get away to!
Really disappointed in the work that was done. My daughter was about walk out with her nails looking like this picture. I understand everyone is not able to do different nail art I get it! But I felt a little upset the way they got frustrated because I told them even before and after I paid it was a mess. They even recognized that it was horrible and recommended I come later. I was trying not to make a scene. So finally the rude manager had someone change her nails and just polished them. I was given a gift card for 15.00.I work hard for my money just like they do. Respect and understanding is always good customer service pointer. Something they lack. The overall issue was Kevin was irritated and upset at me. I didn’t do the nails his employee. Me nice and understanding. Don’t make me feel like I’m bothering you. The eyes rolling and breathing hard responses is rude!!
New to the area and have been searching for affordable great work. Michael did NOT disappoint! I showed him a picture and he was spot on. I was in and out in no time and very pleased. Search is over, I will be back!
Had appointment with Ellesa, but she was still busy, and so I was offered services by Tracy. She was excellent—attentive and accommodating. She took her time to be precise and gentle. She let me relax and enjoy the services. I left relaxed, happy, and nicely groomed, and looking forward to the next time! Thanks, Tracy!
I normally schedule an appointment, but even when I don’t, I am usually serviced within ~15 mins of arrival, it seems. The service is always good. The technician, Michael, is very nice, and he does the BEST job on my nails. I highly recommend him. My husband and I get pedicures, and the service is always exceptional.
Ellesa DESTROYED my nails. I was so happy with how they looked when I left. Gave a good review but am now editing that review. A day later 3 had broken and several were peeling. I have think, long, natural nails normally. She was impatient for the soaking off process so she filed them instead. Even my nail beds are soft and caving in. Im FURIOUS. Never again will I set foot into any Villa Nail Salon. Ever.
I like this place a lot. Good atmosphere, good location, good drink selection. Strong margaritas. Some technicians I like better than others, but theyre all nice and it feels like a luxurious experience every time, and Ive been about 20 times. Its my go-to.
Ellesa did a great job with my pedicure and manicure. Great massage, not rushed and very sweet. Will be back again for her services.
Ellesa was an awesome nail tech! This was only my second visit to this salon and I am blown away. She took her time and made sure my nails were perfect! Thank you.
Vanessa took care of my nails and my waxing. She did a great job.. I especially appreciated her attention to detail and professionalism! I will be coming back to see her again!
Ellesa has an amazing personality, she was, inviting, and professional and showed actual interest in me. She did an AMAZING job on my pedicure and was very patient and did not rush me. I will definitely return to be serviced by her in the future
I called in an appointment yesterday early in the morning. I asked for a specific time, I was told I could come. I went after work and they just had me sitting for like 25 minutes. They gave me no explanation as to, why I was waiting everyone else was getting called but me. I hate when you call early, in the morning and still have to wait. That’s not the way it should go. So I just left since, no one had professionalism, to handle my situation. 🙄🤨🤬
Awesome time I can’t wait to go back, I was very relaxed! Kicking off early fall with the orangey color! Love it!
I love this location! They always very nice, polite ans do great nails. It’s a very relaxing spot that I share with all my friends!
Ellesa was fantastic so friendly and attentive. Highly recommend her
This was my first time coming to this spot and I had Ellesa do my pedicure and she was fantastic! I had a bad ingrown toenail and she got it without any pain, she has a really good technique, I will be coming back here to see her from now on. I highly recommend Ellesa. Go check her out
Just perfect! I had a fantastic pedicure, my husband got the best manicure ever, and our 8-year-old granddaughter had a great mani/pedi. The atmosphere is both fun and relaxing. What impressed me the most, other than the fact that it was just a great service, was that our granddaughter was treated with the same courtesy and attention that my husband and I were. But I think that’s just how they treat everyone. Could not be happier.
Very good experience! Ellesa is very professional and too excellent care of me. She was attentive and detailed. Will come back!
I love going here. From the minute I walk in I’m greeted by such professional and welcoming staff members. Kevin calls me by name and hand delivers me a drink after I arrive at my chair and I’m ready for my pedicure. Ellesa gives such a great pedicure. I walk out feeling relaxed and my nails look beautiful. I also get a manicure and they will even do it at my seat to save time. My buffed nails shine for weeks. I highly recommend villa nails for their cleanliness and safe environment. Ask for Ellesa unless I’m there then she will be giving me the best service ever. Say Hi to Kevin and ask him for a drink of choice. Best customer service ever.
Ellesa was amazing! She was very friendly, took her time with me and added a few extra special touches to make my visit even more incredible. I will definitely be back and will request her by name every time. She’s outstanding!
Ellesa was amazing and did a fantastic job on my nails, toes and wax. I will definitely be coming back for her. She was friendly and gave immaculate customer service. Her spa area was also very clean and I enjoyed that!
Ellesa was awesome! She took the time on my pedicure. The quality was superb!
I arrived at 5:46 p.m. on a Saturday needed a dip ma icure and regular pedicure. Pedicure by Jenny was great no issue there, however the manicire was horrible. Bumpy, deep dips in the nail and tech ruined the shape of my nails. I returned Sunday to get it fixed and the same nail tech (Mailynn poss.) was sent to fix the hack job she did the evening prior. After looking at my nails she blamed my previous acrylic tips for the bad job. I havent had acrylic or tips in over 8 years. I explained my nails are natural. Then the excuse was the shape of my fingers!? After eye rolls and sighs she had someone complete fixing them. I will not return and do not recommend
Just moved here from Michigan and visited Villa Nail Salon. Wonderful experience. Ellesia (pedicure)was amazing and sweet. Highly recommended!!
I have been going to the same name salon for 10 years. They’ve been doing a poor job lately so I looked forward a new place. I had my first pedicure here today and it was excellent. Ellesia was so nice and did a great job on my toes. I think I’ve found my new nail salon.
Ellesa is a very good nail tech and very nice. She takes her time, I would definitely recommend her.
This shop is great. It’s very nice and clean. Ellessa did my pedicure and did a fantastic job. She was very friendly, attentive and made me laugh the whole time. I highly recommend this shop and definitely recommend Ellessa!
Ellesa was wonderful! Very professional and provided top notch service! Highly recommend her!
Ask for Ellesa! She was amazing! Great eyebrows, great pedicures! My eyebrows have never looked so good. She was the nicest person I have met in the shop.
Ellessa is very attentive and detail oriented. She did an amazing job and I will definitely come back and ask for her!!
Ellessa was absolutely amazing! I have ingrown toenail on my big toe on both feet, and I felt absolutely no pain when she fixed this during my pedi. This always makes me cringe and it was a huge deal stressing me until she was done. I will be back!
Ellesa was amazing! I’m currently 7months Pregnant and suffer with ingrown nails and she did amazing cutting them with out the usual pain and bleeding! I highly recommend her not only is she sweet, professional, she gives great pedicures!!
I had a wonderful experience at Villa. Ellesa was my nail tech and she did an absolute wonderful job! She was personable, gentle, detailed and held a good conversation. I highly recommend!
Loved it i took my sister and we enjoyed our time Ms Lisa and Mr. Kenny took amazing care of us :)
This was my first time here and I got the raspberry pedicure. My technician was Illesa and she was amazing! Very friendly and did the best job removing my ingrowns. No pain at all! Will definitely be back!
Ellesa. She was a wonderful person and took great care of me 😊
Alex and Emma were an AWESOME TEAM!!! They were personable, attentive and professional!! Ill be going back for sure!😊
My husband purchased a gift card for me to use at this nail salon. I expected a better overall experience. I had to guide the text doing my manicure and pedicure. Both tried to skip steps and the manicurist tried to leave my nails filed incorrectly. 4 days later and I already have chipped gel polish from the manicure. AWFUL WORK!This place is also dirty & unclean! They need to hire a cleaning company for a deep clean. I was there when they opened so there should be no excuse for unclean pedicure chairs. The chair I was assigned and 2 others nearby had dirty armrest. I requested the tech wipe the pedicure bowl before starting. I noticed someone finishing a pedicure and the technician did not clean the chair afterwards. Just removed the plastic and moved on to another customer. This can cause a major infection if chairs are not disinfected properly.DO NOT RECOMMEND!!
I had an amazing experience tonight with Ellesa! She is so friendly and great at what she does! She helped me relax after a long day! best pedicure ever!!
New to the area. Always nervous to try new places.Ask for Ellesa! She did a great job and was so friendly and cared about her work.
Had a nice pedicure the guy was polite and very quite. I got a daqari to try and it was pretty terrible. I also got my eyebrows waxed and while she did a pretty good job she got some was stuck in my hair which is unfortunate. They do have a sale going on now though to get a $5 gift card when you spend $35 or more.
Elisea was very quick and patient while working on my young daughters nails. She made sure my toes were perfect before I left.
Ellesa was great! Very professional! She offered to help me choose the correct the services for me and was able to set me up for my next appointment. Looking forward to working with Ellesa again.
Ellesa did an amazing job on my pedicure and getting my ingrown toenails out, I will return and ask for her Each time.
Took my mother and grandmother there for a Mother’s Day gift to both and it was a horrible experience they rushed us in and out and the whole entire time she were rushed didn’t enjoy or get to relax at at. We we’re rushed so much the lady messed up my nails and my mothers toes moving us out of the way so the next customer could get in. Horrible experience and will never go back. They took something that should have been relaxing and enjoyable for me and my family to a stressful no enjoyable time. So don’t waste your money and my mothers feet look like al they did was change her nail color there was no cuticle trim or even filing done on her feet. Definitely not with the $65 pedicure I was charged!
The owner Kevin is very rude and do not know how to treat customers. I’ve been visiting since it first opened and had a bad experience on yesterday with my nails. When I returned on today to show him how it nails were chipped and peeling. He never apologized but was very rude. He did see how bad my nails looked and had someone to do the job right. But still I want be returning because HE does not respect or value his customers. Please do business with people who respect and value customers!!!!!
Ellesa is very professional and great at what she does. She always maintain an eye contact when speaking with me. She gave me exactly what I came for. Relaxation, comfort and excellent service! Thank you Ellesa!
Ellesa Ellesa she’s amazing Very friendly talking with me ..she is always smiling to her customers! My feeling is as comfortable as a family and she do the best pedi&mani !!! Love her she’s so sweet,,, very professional and Very cleanIf you have ever wanted to know true professionalism this is the Villa Nails salonThe best Nails in Mansfield…My first time 4ever will come back ..Thanks again ELLESA see you soon.
Ellesa did a great job…my first time here and I will be back very professional!
Ellesa was excellent!! Great service. I will definitely be coming back.
I received a gift card from my husband for this place so I came here (not my normal place). I booked an appointment online but when I arrive it’s not in the system and I’m told I should’ve called instead. I sit for about five minutes where I then had to spend another 15-20 minutes explaining and showing what should be a simple dip with easy nail art and then having to repeatedly change it to an easier design as the tech (who never gave me her name), was clearly not able to do nail art. During removal of my previous dipped nails and tips, bleeding was caused in two spots. Tech did use sanitation that I saw. Nail tips cost extra, that’s normal. But then I had to pay extra to have them shaped as well, and they charge for that depending on length. I’ve NEVER had to do that. I’ve also never had to pay extra just to have my cuticles trimmed so I’m not having the new nails dig in to my nail beds. My ombré dip nails had visible lines and were not seamless and it was not a relaxing experience at all. I gave the entirety of the rest of the gift card as a tip simply because I will not be returning. I recommend Amaris on Matlock and Debbie by Sprouts, Selena and her team are wonderful.
My experience was pretty good. Lyna did my nails, she was really patient with me because I was super indecisive. She was great. My pedicure was okay, one of the guys did my pedicure and it wasn’t that great as far as the massage. However previously when I came Lynn did my pedicure and it was great!! I’ll book her next time. Other than that, Great experience.
Ellesa was amazing!!! Kind, personable!! Complete professional! Highly recommend!!
My first time in the Villa nails I like it very cleanI came across this salon and let me tell you if I could give them a million star I would!! ELLESA very professional give me the best massage ever and she very amazing, friendly. She take care me more than I never see !!! She work in her heart..very take time the customer and never rush .. she know how to communicate, good job Ellesa .. This shop is so lucky to have her.. I Will definitely come back and see her Thank you Ellesa I love my pedi and mani!!!!!The VILLA NAILS THE BEST NAILS SALON IN MANSFIELD highly recommend !!!!!!!!!
Ive had pedicures here, and never been impressed but I tried out getting dip nails. My experience was not great. Basically was made to feel guilty for getting the color I asked for. End result looks only ok. Will not be back. Gave 3 stars only because they did EVENTUALLY try to give me asolution for the issue.
Terrible service! They charged $5 to file my nails. Doesnt make sense when I didnt ask for a special service. When you have a manicure that is a normal service. I also asked for them to work on my heels more closely. Again they charged $5.00. Everytime Ive gone in they up charge. When I spoke to the manager he didnt care.
Went with my 2 daughters for quick pedi and nail color. Fast, great service. Very efficient and kind. Will definitely go back.
Ellesa was wonderful. Very relaxing and amazing service.
Anna was great at pedi but apparently she no longer works there a what a shame! Tried MICHAEL today on my nails NEVER AGAIN!! Acted like a FEMALE with a TERRIBLE ATTITUDE PMS I asked TWO questions about my application on my nails because he was doing them(my nails) like I’ve NEVER seen ANY nail tech apply nails SMH he got a attitude and refused to continue to service probably the BIGGEST favor I WILL NEVER RETURN ANGEL NAILS ON GREEN OAKS IN ARLINGTON IS A GREAT ALTERNATIVE
Great customer service …… thank you Ellesa
Ellesa was great! She took her time and gave great service!!
Ellesa Love her very professional and good work
Ellesa did an amazing job 5 ⭐️
Service was absolutely amazing. Sophia did my nails shes talented, professional and has a great sense of humor. This was the best nail salon experience Ive had in at least 20 years. The staff was equally professional and very nice. See you guys in 2 weeks!
Nice nails but lady dropped nail color on my shoes and didn’t even say sorry or apologize just went away .couldn’t take it off only took off 15% of nails total tried to over charge for design and shape.
Its a lovely atmosphere. My person was a little timid and I didnt feel like he worked on my cuticles at all or under the front edge of the toe nail. He did amazing with the massage and paint so I left happy.
Lyna did my nails and she was fantastic. She checked to make sure I was happy with the color, length, shape.. And my nails look SO good! Someone else did my pedicure and it wasn’t a great experience. I don’t know her name. She was a little rough with the cuticle cutter. It hurt during the pedicure. I thought maybe I was being sensitive but now I can see that I have cuts all over my toes by my toenail bed. I also have polish all over my skin. My pedicure came with a hot stone massage and she barely used them. She rubbed them on my feet and that was it. She didn’t speak to me the entire pedicure to ask if I needed anything or if everything was alright. Overall, my pedicure was not worth the nearly $50 I paid.
They started off strong but definitely not the same. $60 Charcoal Pedicures could use some improvements.
I had called earlier in the day to make an appointment for 6PM which was confirmed. Later to arrive to my appointment to a sign stating their last appointment would be at 4:30. Very poor communication and business practice on their part. Especially if you know you’re having a holiday party. Also if you don’t take appointment why take them over the phone.
It was very clean friendly and nice
Nice work on my daughters nails
This is the cleanest salon I have ever been to!. Mary T. is wonderful. I have been using her almost exclusively since moving to Mansfield two years ago. I stick with someone who consistently does a great job. I am an older client with some specific needs and Mary always stays aware of my comfort and issues. She is a great asset to this salon.
The front desk ladies are very professional and all smiles! I always go to Ann, she’s passionate about her work and wants to please her customers. It’s hard to find a nail lady like that. The salon is very beautiful, clean, good music and good choice of TV channels. Prices are great for their service and experience too.
I love this nail salon! Chole does my nails and they always look amazing!!
The facility was clean and the staff was friendly. They were over crowded, very busy, left my nails bumpy and with jagged edges. I didn’t notice until after I left or I would have had them fix them. Overpriced for the service received.
Mary is exceptional! She takes great care of my feet with fabulous pedicures. She also provides the best French dip for my nails that never lift. Villa Spa is very clean and relaxing. Villa Spa is great and with Mary it is even better. Thank you Villa Spa and Mary for the great customer service.
I usually never leave a review however my experience at Villa Nail Salon has exceeded my expectations! First of all, they are located right in my neighborhood. Second, Karen was exceptional! Her level of customer service was over the top. The atmosphere was very calming and most of all clean and professional. I must admit that I have now found my new Nail Salon. I am so not the one for change but this salon demands my loyalty. Thank you Karen, thank you Villa Nail Salon for being amazing!♥️
Great service!
In all the years I’ve had my nails done, today was by far the greatest experience!!! Aidan was the BEST!!! I had my “normal” dip and a polish change on my toes. I always thought I had to match my own colors, and they never end up looking the same. Aidan brought me out this fabulous book that does this for you!!! What?!?! He was meticulous...a perfectionist!! And, my nails have never looked so amazing!! Definitely going back!!! Thanks, Villa Nail Salon!!
Erica has been doing my nails for many years and she is absolutely the best! Im happy she chose to offer her experience and professionalism here. The nail salon is new to the area and I like it a lot. Once people find out it exists in the corner of the shopping center, Im confident, it will be the place to go. The facility is very spacious, neat and clean and the customer service is outstanding. Welcome to Mansfield!
I love this salon! I had come here a couple of times when I wasn’t able to get an appt with my regular tech. My nail tech posted to let her customers know that she was taking a yr off. I’m a creature of habit and once I find someone I like I stay with that person! so I decided to come back here. Jay has done my nails and I absolutely love her and her work! She’s so kind! She does a great job and takes her time! Totally recommend this salon!
Love this place! From the moment you walk in you are greeted with a smile. They have someone who comes by periodically to check on your experience throughout the time you are there. They offer a variety of complimentary drinks. The atmosphere is very pleasant, I highly recommend this place. They have one of the best nail techs there, Erica.
Went to get my nails done with my mom today. We both got dip and picked different shades of pink. The lady went to receive our colors and got them mixed up, so me and my mom ended up with the wrong color on our nails. When the lady found out her mistake instead of apologizing she proceeded to argue with the other nail tech and didn’t own up to her mistake. I also paid $5 extra for coffin shape which is fine, that’s normally what I pay for the shape, but when I walked out of the store, I had full on square nails. I had to file them more when I got back to my house. Probably will not return.
Lisa has been doing my nails for years and she is the very best! Wouldnt have anyone else do them. She is so professional, kind and always does a great job. The salon is relaxing and I highly recommend it and Lisa!!!
Very nice place, and I recommend Kenny for nails he is awesome 👌
I am very picky about my nails! Jay does an amazing job. She has done my nails the last 4 times I’ve been there and every time they look awesome! I highly recommend her.
My wife has been going here for the past several months and always loves her nails. Recommend making an appointment due to its popularity.
Lisa is amazing up there! I’ve followed her to 3 places now and she is worth it! She is always friendly, very caring in a genuine way and she speaks very good English. She does the most amazing dip nails and does a great job with clean up! Go see Lisa!!!!
Oh my goodness I absolutely love villa nail salon!! I had an insane nail request that took a lot of time and they didn’t even blink an eye. Hands down my favorite and only place that I will go to get my nails done. Thank you Tess and Tina for doing my nails today and for doing an AWESOME job!!! 😃😃😃
Very nice, relaxing, friendly salon. Fast service.Lisa is the best! She does excellent work. I always get tons of compliments on my nails.
Kenny is the best!!