Sketchy at best. I would have spent thousands and most likely broken down in the near future had i let them do what they wanted. Took my 2000 Lincoln town car in for a trip check. They gave my whole car a clean bill of health( this will be important later) except for a “coolant leak”. They said they needed to pressure test and dye my system and see where the leak was coming from to the tune of 150$. NEVER PAY FOR A PRESSURE TEST!! auto zone will rent you a pressure test system FREE OF CHARGE. So I went and got an autozone test kit and pressure tested the system. No leaks!! It was my ac compressor that was leaking a bunch of PAG oil. The leak had nothing to do with my coolant at all. A day later my ac compressor completely broke down so that’s when I went ahead and replaced my compressor and dryer my self which cost me about 250$, but it can be an extensive job, a shop will charge you well over 600$ for it. If I had been someone who wasn’t car savvy and just let them pressure test it to find no leak then charge for ac compressor replacement I’d be out a lot of money. The “ professional technicians” should have seen that it was clearly leaking from the compressor, the coolant was not low even a little. Either they were trying to take advantage of me and charge me for a service they know I didn’t need and rip me off or they were too incompetent to see that liquid clearly dripping from my ac compressor wasn’t coolant. Not sure which is worse. Steer clear.
Best Service Ever! They got my new truck serviced exceptionally fast! Bill and John are the best. Ill be bringing all my vehicles to Quicklane for service from now on
The company I work for occasionally has our trucks serviced there.. in the past it took extremely long for a basic oil change.. we havent used quick lane regularly for months but when I had to go back for oil change recently (because our regular mechanic was booked up) when the oil change was done the mileage on my truck was different than when I had dropped it off.. by about 10,000 miles.. this was a continuing problem when we regularly used quick lane before.. not sure what you guys are doing but its making tracking the mileage on the truck very difficult.. I havent had the same problem elsewhere
I am particular when it comes to automotive maintenance and value attention to detail. I took in a lifted 2012 F-150 to this location for an oil change, and rear brakes. The staff was extremely professional, honest, and timely. Carlos, John, and the service technician who worked on the truck do great work.
Rarely have I been as impressed with service of any kind like I have been with Battlefield Ford Quicklane. This is why I am writing my first google review.They just do it right. All of it. Professional, courteous, skilled, fair and they really do appreciate customers who thank them for a job well done.This is the way its supposed to be. Thanks. :)
Quick professional been 6 times never a problem!
Carlos was efficient, communicative, and knowledgeable. The guys in the back got it done in good time. Im rarely every satisfied with car work, but this was actually impressive.
I have been dealing with Quick Lane in Manassas since I owned my first modern Mustang, 17 years ago. The staff is always friendly, fair, and competent. Ive never had any issues with them and they always do good work.
Dan and Carlos in the Quick lane are awesome. They always do a great job and are very good at what they do. I always pull up drop keys off and 20mins later its done. Love these guys. The Main shop is where i get the headaches at. Dont know if they need to spend a day in the quick lane to see how to treat people. I also bet there losing you guys tons of business. Ill continue to use the quick lane for all my vehicles. Thankyou again for all the hard work and friendly atmosphere. Thanks again Dan the man and Carlos.
Messed up the lug lock to my tires and over tighten the left rear where Im having to buy a new lug kit and they aint cheap! Wouldnt tell the truth if it punched them in the face.Put 6 quarts of oil in car but the car takes 7 when confronted, they lied!I only found out when I became semi-stranded in Front Royal.
Friendly c Hollyfield ean and quick
The service here is good and they have always been quick to complete service. There was one time when I had an issue, but it was resolved.
Regarding Anthony Swan, Manager of Quick Lane Battlefield Ford Tire and Auto Center. If you want an honest, fair auto repair shop, then this is the place to go. I’ve been a car owner for thirty years, and this past week I’ve had the best experience of my life dealing with an auto repair shop. I accidentally put unleaded gas in my VW turbo diesel. A dummy, I know, but I love this car, and after reviewing online procedures for fixing it, I was distraught that I had destroyed the fuel system and was facing up to $6000 in repairs and a void on any warranties. I have little doubt this is what would’ve happened had I taken it to the dealership. I just happen to be talking with Lauren Topper at Brown’s Kia, and she referred me to Anthony Swan, saying he was an expert on diesel engines. When I spoke with him, Mr. Swan assured me that he could fix this problem. Two days later, I picked up the car, and it was running perfectly, like nothing ever happened. He even fixed one of my brake lights. When he quoted the price for the repairs, I was stunned at how low were the charges. (How many times has THAT ever happened to you?) Probably all of us know that nagging doubt about whether or not our mechanic is telling us the truth. I’m just so thankful that I was referred to Mr. Swan and Quick Lane Battlefield Ford Automotive. Lieutenant Colonel David Thomas
After buying my car from battlefield ford I took it to the main dealer shop and did not have a good experience at all. I decided to give the company a second chance and took my focus to their quicklane location and could not be happier. Anthony was very friendly and up front with what my car needed and whathe could wait until I have more money. Service was done quickly and Anthony kept me updated with the status of my car. Very professional service and I will most definitely be bringing my car back
Good service
Battlefield Quicklane is simply one of the best places to get your car serviced in Manassas. The staff is friendly, customer sensitive and will work hard to make sure your vehicle is properly repaired and get you the best value for your money.
Worse Customer Service seen in a long while. They do not complete the job on time nor do they honor their commitments our coupons/deals. When they break something within the vehicle when repairing, they attempt to make the customer feel bad about bringing it up to them. No apologies for breaking it nor the extra hours you spend bringing the vehicle back to the dealership.
Love the team at quicklane, very professional and fast! They did a great job taking care of me and I will definitely be bring all my vehicles there for service.
I usually take my car to the dealership for oil changes...but was in a pinch..had to travel to Raleigh..had about 200 miles to go before my oil change and the dealership couldnt get me in before I had to go...so I decided to go here...I noticed after a couple weeks..that there was a couple small puddles of oil under my car..so I checked to see what was going on..my drain plug was about to fall out...Im assuming they didnt tighten it...only by hand..and it took that long before almost falling out...I drive from Front Royal to Manassas every day..thank God it didnt fall out and drain all the oil while I was driving...now I know why I stopped going to shade tree places like that...what a joke..by the way my car is a 2018..
Quick service and friendly employees.
Like the place. GREAT SERVICE
Been going there for 10 years and 4 cars
Best staff in Manassas