We were so happy with our experience! Bugg Tree Care is top notch quality. From the free quote, honest pricing and friendly, professional staff, everything was taken care of perfectly from start to finish. We had a big, beautiful, very dead ash tree - with branches over our yard and house. The tree made us nervous with how the branches were positioned. Bugg Tree Care is an insured company, and the guys were knowledgeable and incredibly skilled. We felt so well taken care of and everything went smoothly. 12/10 recommend if you’re looking for talented, personable, efficient care.
I had a full healthy dogwood tree in the front of my house in July 2020. I needed some tree work to be done including a tree removal. At the same time, I asked that some bushes be pruned. I was leery of asking to have the dogwood pruned because I had been warned about 10 years ago that pruning could be very harmful to the tree. I asked Bugg about that and they were not concerned. I agreed to have the dogwood pruned but very lightly. Since Bugg did the work, the tree has failed and has evidently died, falling down from the base which has rotted. I asked Bugg to come out to look at it, see if it could be saved, with only a single limb still standing, and to discuss why this healthy tree failed so catastrophically over one year and after the company did the limited pruning. I have called several times. The owner stopped by but didnt get out of his car and sent me an invoice saying it was storm damage and asking for $400. I called again to say this was not storm damage it was damage done by their work of a year ago. I have been assured twice more that the owner would come by again and call me. He has not. If the tree had shown signs of disease or otherwise, Bugg should have noted that and alerted me to that fact before it was pruned. There were no obvious signs of any problem with the tree. I dont know what happened but I do not think Bugg knows either. I will not trust their judgment again. Their failure to even acknowledge the possibility they did something wrong is also troubling.
They dont just do trimming and removal! I got my camera drone stuck in a tree and decided to give them a call on a whim since theyve done cat rescues in the past. Colin was nice enough to take time out of his day to help me out! Hes a super nice guy and obviously very passionate about what he does. Ill absolutely be recommending him and his teams services to anybody interested.
Removed two very large trees from between two homes. The work was tricky and could have been dangerous. The crew was on time, incredibly careful to protect the homes and the people involved. Also managed to remove everything with no damage to the yards even though the ground was wet. Friendly, on-time, safe, professional, efficient. Will absolutely use them next time we need work on our trees!
Excellent estimate & communication. We had three spruce trees removed. Their crew was a well-oiled machine. I was thoroughly impressed. Would absolutely do business with Bugg Tree Care again.
I am really impressed with the skill of this team. They know how to really take care of trees right, and they do it the way that is best. Instead of using big machinery (which can tear up your yard) and cutting arbitrary branches off, they use ropes to climb the trees and they carefully choose which branches are the right ones to cut. Theyre clearly passionate about the work they do. Its also amazing to watch!
From the initial site assessment, through estimate prep and scheduling, and final removal and clean-up, the work performed by Bugg Tree Care was simply exceptional. Our project involved a very large tree in a very tight spot next to and overhanging our home and that of our neighbors. Bugg Tree Care showed they were up to the challenge with the proper equipment and experienced, efficient crew. Not only was the problem tree removed, but the crew took great pains to ensure that the many surrounding trees and other plantings were left virtually untouched in the process! Everyone who worked on this project was friendly, courteous, thorough, and simply outstanding. We would definitely use Bugg Tree Service again and highly recommend them to anyone else.
We are so happy with the work Bugg Tree Care did. They removed 18 dead/dying trees from our property and did an exceptional job taking down the trees and cleaned up the mess perfectly. They were friendly, professional, highly skilled and courteous. They made safety a priority for the crew and also for our home and other trees near the ones they were taking down. The crew clearly loves what they do and they do it well! Bugg certainly exceeded our expectations!
Excellent experience all-around. Punctual, thorough, and efficient doing the work. Colin was terrific at taking the time to understand the project in advance and making sure it was implemented correctly. It was a small job but they made time to fit us in! The guys were professional, and very accommodating to my on the spot requests. You can feel 100% confident they will go above and beyond to meet your tree needs. I will hire them again and recommend them to my friends! Thank you Bugg Tree Care!!
Terrific service. I wanted a stump removed in a very tight spot. Within one week, an arborist from Bugg came to assess the site with just the right information and ability to get the job done! Made my day!!
We used Bugg Tree Care to remove a dead ash tree from our back yard. The two men who showed up were very prompt and very efficient. They were able to do the entire job with out heavy machinery which was great. We were really impressed with the entire process and the fact that they were able to do the work with hand saws, chain saws and just by climbing the tree. The price to remove the tree was super reasonable and we would not hesitate to recommend Bugg Tree Care to our friends and neighbors.
Bugg Tree Care took down a huge old tree that was leaning into our house and making it creak when the wind came up. Scary! They were fantastic: careful, quick, professional. And their rates were really fair for such a big job. The tree was in a tight space -- they managed to get it down without damage to the house, the yard, or the other nearby trees and plantings. Amazing, really.Unexpected bonus? Getting to watch Colin and his team work up in the canopy, carefully engineer the angles of cuts, the tension ropes and traction needed to make pieces fall just right. Very very cool. Much of the neighborhood enjoyed the show, and several people asked for referrals. Cant recommend highly enough.
You have found the tree care service youre looking for right here. Colin Bugg and his team deliver a safe professional service. Communication is so important, they will insure the job is done properly and to your satisfaction. Colin is an expert with excellent experience, he is also a competition tree climber and highly skilled as with his team. Quite impressive!
These guys are the ones to hire! They can climb difficult trees without incident, are timely, quick to respond, tidy and respectful of the yard being worked in as well as being very competitively priced. I have had nothing but a good experience with Bugg Tree Care and would recommend them to anyone needing an arborist.
First time home owner learning the ropes of home maintenance. Tree care had not been on my radar, which can be a bit of a shock when those quotes start rolling in. Bugg Tree care came back with a good quote. The crew is professional, efficient, and left our yard looking great. I will be calling them again when our tree needs another trim.PS if you have kiddos mine (1 and 4 y.o.) were enthralled for 2+ hours which I consider priceless.
We are very happy with the services you and everyone in your company provided. The work is timely, professional, and thorough. The gentleman who came to grind our stump took note of water, gas, and electrical lines, while quickly and cleaning finishing the work. Thank you so much for your attentive care of our trees and property.
Colin Bugg and his team are extremely professional. We were impressed by their excellent work, cheerful demeanors, and conscientiousness. They did a great job of cleaning up the tree debris. Very reasonably priced too.
I am writing from the perspective of an observer... I watched the Bugg Crew take down a neighbors 10,000 pound very tall Cottonwood tree. They had to work dangerously close to a live electric service line and navigate through a wooded backyard to remove huge pieces of trunk plus all the branches from the crown. The crew were kind and polite to talk with us, next door, before they began the work, which put us at ease and gave us confidence in their skill and ability. Clean up was very thorough. Job well done!
We had a great experience using Bugg Tree Care. Colin and his crew demonstrated their vast knowledge of tree care while providing reasonable rates for the service. They were efficient, tidy, and personable. We plan to use them for all our tree needs in the future.
Colin and his team were professional, knowledgeable, and provided superior customer service. Weve used other tree removal services in the Madison area and Bugg Tree Care has been the best. They took great care to minimize damage to the lawn and garden.
Bugg Tree Care recently pruned my oak trees. Coordinating the appointment was a breeze, and the two guys who did the job were friendly, efficient, and very knowledgeable about each type of tree on my property. I was really impressed with their pruning methods, utilizing ropes and climbing the trees without major equipment. In my opinion this limited the damage to my trees during this trimming process. The owner also pointed out dying branches that needed to go, which I was really happy with because it saved me from having make another appointment later this year. I couldnt be happier with their work. Very reasonably priced as well.
I had a great experience with Bugg Tree Care. They were professional, fast, and fair priced. Ive hired other tree care services in the Madison area; Bugg has been the best. I would definitely recommend them and Im planning on working with them again the next time I need tree care service.
Colin climbed a really tall oak tree to rescue our cat who had spent two days and nights in the tree and kept climbing higher. He came within hours of my call inquiring about cat rescue. He came equipped with cat rescue equipment. I am really grateful, and will definitely call Colin when we need tree work.
My neighbors and I used Bugg Tree service on the recommendation from a landscape contractor we rely on. Colin and his team were extremely professional, knowledgeable in all of the trees on our property and left our property looking pristine after taking down or trimming several large trees. They operated in a very safe manner taking great care with the surrounding homes and ensuring all of the crew were well rigged for safety. We will rely upon them in the future for our tree services.
They know their shtuff!! Dependable, knowledgeable and professional.
Just fabulous! Professional, efficient, safe and affordable.
Friendly, affordable, and professional prompt service. Will use again.