My hairdresser was incredibly open and made me feel very comfortable. I had just tried to go to two other salons to get a haircut and each said they were too busy and were closing soon (at 3 pm on a Saturday with one or two people waiting, cmon now). So I called RE and I was put in right away and dealt with like an old friend. The hairdresser worked with me on what I wanted and made sure to ask me questions about the kind of look I was hoping to achieve the entire time he was cutting my hair. I highly recommend this place as the service is A+