Thought there would be nothing fun in this trip to Wisconsin but man I was wrong. Came in here with my co-worker as we have a free afternoon and thought going to the place as its pretty close to where we stay would not be a bad idea. We had a great time, this is a decent place I have to tell you. Pretty much nothing to complain about. The place is very organized and clean with pretty nice interior. Staff is very nice and friendly. The lady who did my nails was very gentle and easy to communicate with. She took her time to make sure every tiny detail was taken care of and still got the job done in a timely manner. Good quality products and beautiful colors to choose. Very reasonable price. The place lighten up our trip a lot! Highly recommended !!

I went to Pro Nails II for the first time, choosing it because of its Google rating (4.3/5.0) and location. Im happy to say I liked it very much. Although you cant expect this every day, I was able to make a same day appointment, so convenient. The shop has a neighborhood vibe with several customers greeted at the door by their first names. During my pedicure, I told Johnny (owner?, manager?) that one of my big toenails had a large split in it. He got some gel and repaired it without even being asked. My pedicure was great. Johnnys boys were playing in the shop, further adding to the informal, friendly atmosphere. I felt very comfortable and will be back again.

This is really the best salon I have been to! The salon itself is very clean I love the large, bright and sweet space with such a great modern experiment in the salon. Such great and comfortable time since I was their. I really enjoyed the  staff. I Highly recommend anyone to come here. They have friendly, professional, and enthusiastic staff.

I am in love with this place! The owner and staff are so warm and friendly. Gel manis are absolutely flawless. It could last 3 weeks without chipping or peeling. Make sure to make an appointment before coming!

They are so nice there. My daughter and I went for the first time today. Will definitely go back!

Very good! And the employees dont talk constantly in their own language like another neil- spa places. I dont mind another language, but its overwhelming after a while.

I tried several places when I moved here...All were disapointings except this place. Theyre professional, have a great choice of colors, very easy to talk to and very friendly. Jimmy is absolutely fantastic and very helpful with advices and color choices, his work last long time and I always get compliments about my nails. I absolutely love it!!!!

Worst manicure Ive ever had complete waste of money. Some woman who had no idea what she was doing did my nails. While Im all about learning, my nails are streaky, the color is NOT opaque. She took so long yet the lighter color required 3 coats and she did not do them. It was clear she had no clue what she was doing. Also, while giving the hand massage at the end, got lotion ALL over my shirt (my sleeves were pulled up plenty far) she just rubbed the lotion on top of my shirt?! Very disappointed, regret going here, and will NOT be back. There are plenty of better places in Madison.

The technicians here really blew me away with their services very affordable and friendly! Not only they made my nails look Flawless one of those shaped and perfectly designed!

Best nail shop in Madison. If you opt for getting fake nails they will last weeks compared to getting them done at other shops. If you have never been here I suggest you give this place a try!!

Love this place with charming people. Reasonably priced and very clean. Thumbs up!

This was my first time going here. Never again! First it took 10 minutes for us to even be greeted. I got a full set acrylic. Literally the next morning the the nail polish was peeling and turning brown. I call them to inform that of what was going on and they said they needed to see them in person. Mind you by this time 3 days after getting them done one of the nails popped off. I go in on my only day off and when the man there looks at my nails he said it was my fault! He said it looks like its from my lotion or a spray tan. I havent had a spray tan in months and I use unscented lotion. Ive been getting my nails done for years and have never had this issue! He said he would re paint over the nails but not replace the one that popped off for free. Never go there. The customer service is awful and the nail job is the worst Ive seen.Update:I was told to pay before you guys even painted my nails. I cannot predict the future and know that your cheap nail polish is going to peel and turn brown the next day. The reason businesses continue to grow and thrive is based of refferals and word of mouth. When I got there you guys were empty and that makes sense why! You didnt greet us for 10 minutes I saw the woman working there on her phone and the rest of you guys talking to each other and blantenly ignoring us. Its been a week now since I got my nails done there and ALL my nails have popped off. I repeat all of them. Never have I had such bad customer service and such a bad nail job done. Then on top of it you blame the customer for a horrible job you have done! And talk down to them. Believe me I have told all my friends and co workers about your establishment and the terrible job and customer service I received and they will tell their friends. Thats how word of mouth works. I suggest you humble yourself and listen to the customers who pay you to do a job and fix the issue not blame them

Do not go to this shop and spend your hard earned money. The customer service is nonexistent! I have worked in my field dealing with customers for over 19 years and never have I welcomed a new client as these individuals did my daughter and myself. The minute I walk into the nearly empty one customer salon, I was greeted with an attitude. I dont have to pay where I am not greeted kindly. One of the individual nail techs looks directly at me and I say we have an appointment and she states with an attitude Pick a color. There was no Hi, Hello, How can I help you, Welcome, no nothing. Lol yeah you wont be getting my money. But you can have this here free.99 review. Next time you should properly greet business patrons instead of running them away because it doesnt help put money in the cash register or your paycheck.UPDATE after business left comment:This is the right location and you dont know how to service your new clients. I will not remove my review and I should have listened to the other reviewer about how you treat certain clientele. She was absolutely right! Next time you should think about how you treat others instead of being rude even if you do have long time patrons. Anyone in business knows business grows with NEW & returning clients. Obviously theres a lack of business ethics and knowledge on your part but thats neither my concern or lost. Its absolutely yours. And your Yelp reviews are 1.5 out of 5. I shouldve went on there instead of google to research your location.

Amazing pedicure. Awesome massage chairs. Takes time to make sure everything is right. Such a good massage !

The people are so friendly and they wanna talk with you. The atmosphere is amazing and calm and serene. Definitely reccomend

Great pedicure, enjoyed the long massage!

Favorite place to get my nails done! very friendly employees and they do a great job

Avoid it unless your idea of relaxation is to hear kids crying in the background. Its both a salon and a day care center, I saw three kids, one of whom was a toddler who was crying for his mom really hard when I was there - turns out the lady who was doing my nails was his mom. I felt so guilty - I wanted to get out as soon as I could so she could comfort him. She rushed me out anyway - since she was distracted. Not at all a good experience!! And oh - The massage chairs were so uncomfortable. I cannot understand how this place got 4 stars - I am pretty sure they post fake reviews.

My friend and I were looking for a new salon and decided to try this one due to review! It did not disappoint at all!

Wonderful service and a very kind staff my nails look great

I had to go back again!!! Yup. Nail polish chipped. Same nasty, rude, down right abusive miserable woman! I’m not about to spend 50$ on my nails and have this happen. She told me the tips on my nails were old, that’s why they chipped. Hmmm... I don’t have tips. I will NEVER go in there again. I have told everyone I know about this horrid experience. A few I have spoken with, IE: my bank, my staff, other salons... have only added to the stories. Honestly.. I can’t believe they are in business. SPEND YOUR HARD EARNED MONEY ELSEWHERE!

I went into the shop to get my eyebrows arched an the Chinese lady gave me a look that could kill cause I asked her to arch my brows and she cut me off in the middle of my question an said no we dont do!!!! Wow what nailshop dont arch eyebrows!!!! Very very prejudice cause the shop was full of white women!!!

The best nail salon in the Madison area.

Awesome place Jimmy is fantastic