I came in tonight last minute with a bug splattered car. I drove home from Dallas last night. I apologized to the young man for the state of my car. He replied, ‘we got this!’ With a thumbs up! I thought I would have to drive through for a couple of days to get everything off! Great job! My car looks great!!! You have some good dependable kids working for you!
Horrible car wash so unprofessional. Isabel the rude young lady that’s supposed to be professional is sleeping with a married guy that works there. Ernesto Contreras to be exact He goes over to her place every chance they get during work hours and flirt and make it so obvious when they are together at a car wash
Great wash, best my car has looked in a long time. Better than other places Ive taken my car to.
Have tried Milwaukee, 19th, Slide locations and it seems that without fail, at least one of the spinning mechanisms is failed and not washing vehicles. Today I had a free card, because I had complained about this in my previous visit to the 19th Street location. And at the Milwaukee location, midway through, the brush on the left just stood there. The guy who hand dried the car was extremely friendly though.
Awesome experiencevery clean, very nice employeestheyve got sodas, water, and coffeeDidnt have to waitprices are great too
Ludicrously long wait. Pay kiosk was not working for me or the car in front of me. There was an employee standing by, so I assumed everything was covered. I waited to pay for twenty minutes before calling the business and telling them to send someone out, and then had to wait another ten minutes. When in the car wash itself, their pulley system pulled my car off the track, and the entire wash had to be shut down to put me back on the track. My car didnt even come out clean; few, if any, of the cleaners even came in contact with my car. I would understand if I had a low-rider or tiny compact, but I have a regular-size sedan. Dont waste your time or money.
Very nice, and quickly, nice guy helped me out with how to select which wash I wanted, & the vacuum was alot better!! Id definitely recommend anyone to go there!!
This is the only place I will get my truck washed. Never have I had any damage to my vehicles like the places with the wet noodles.
In and out very quick pick-up very clean really satisfied.
My card wouldnt work so my wash was free. It was the 2nd to best wash and didnt get any of the bugs off the windshield or bumper.
It’s fine, bare minimum service to be considered “good”
Always a great place to get a wash for 4 bucks on Wednesday.
We always stop here to wash my car because they do the best and the employees are fast and efficient..
Best car wash in town, I just wish they still had a dedicated lane for subscription holders.
Really like the job they do keeping my vehicle clean. Price is great too
Im very pleased with how clean my son car came out.i want to thank all of the employees for a wonder full experience. Always smiling.
Paid for my new car to be washed and dried. The people who were supposed to dry it spent about 30 seconds pretending to dry my car. I pulled up next to a box of towels and began drying it myself. An employee walked up to me and asked if he could help me. I continued to dry my car. He just stood there the entire 5 minutes just watching me. I told him I paid for my car to be dried. He didnt say a word. Ill not be using this place again.
Great place to wash your vehicle! Great vacuums also. Highly recommend.
Did a excellent job washing, fair for a quick dry. Wednesdays are Wonder Wash days. $4. Great deal.
Wash was ok. Paid extra for complete hand dry. Worker missed so much including entire back window. Avoid this location.
They always leave dirty spots.
Awesome car wash and fast!
Best car wash in town!
One of the greatest place to go wash your vehicle $4 on Wednesdays and all the other days depending on your desire have a fun blessed day
The car wash sucked.
Four out of five for me if they could keep the vacuums clean I give them 5 stars but theyre always clogged,other than that good service.
For the amount of $$$ we paid for a car wash here - we didnt get the results we were hoping for. We paid extra for the tire rims to be cleaned. They looked the same when we came out of the wash as when we went in. Also we paid extra for our car to be hand dried and only the windows were hand dried. Will not be back to this car wash in Lubbock 🥺
So far the best car wash Ive been to. Ive tried the others and am still looking for one to for my trucks big tires but this one was the best price for the wash given for my #2 car
Always does a fine job of cleaning but the guide into the rails was not paying enough attention to guiding us in
Cheaper than racers wash basics wash still 8.00 racer 10.00
Mighty Wash - Nice amenities but poor integrity. The facilitys and services are what make Mighty Wash a step above the rest. The management, not so much.To preface why Im upset Id like to state that I have given business to Mighty Wash since I bought my Kia Optima in February 2015. I was referred to them by Gene Messer Kia and had always enjoyed the services and their customer promise (which is where they fall short.). I have had countless washes done at all of the facilities in Lubbock, TX (82nd - 19th st. and their newest location on the south loop). I have had services from glass chip repair (twice), bought from their vending machine despensers with cleaning amenities, paid for details, ect. Im unsure of total cost but Id guess close to $400-$500 give or take.So on to the issue. - I had a piece of my car decal come off during a wash. Its a chrome accent above the window. Initially I wasnt concerned considering they have it stated that they will cover car damages up to 10 years old. Following the incident I was curious about the cost of the part and went to the dealership. Its $70 with Gene Messer Kia and they even stood by Mighty Wash stating that Mighty Wash has bought the same decal chrome piece from them for other customers regarding the same problem. So no big deal, right? Wrong.I had put in a claim with an associate immediately after exiting the wind tunnel noticing that the decal had come off. I was informed by the associate helping me that I would receive a call next day - nothing. I waited until the following day, called the main office and was informed by the receptionist that Id be contacted next day. Same thing, nothing. I then waited another 2 days and called the main office for a second time and received no follow up yet again.Since that was leading no where I decided to follow up with my claim at the car wash on 19th St. location to be informed by non-management that my claim had been denied. On the notes of the claim paper it is stated in the comments that they see where the damage had happened to my car on the camera while in the wind tunnel. Following this information I wanted more details in regards on why my claim had been denied. The associate that was helping me gave me Spencers contact; Spencer is a local site manager. I call him and left a voicemail with no follow up. Two days pass and I decided to call Spencer again and left another voice mail. I finally received a call back from Spence later that day, August 14th. It was the FIRST time I had been able to talk to a person with pull since my incident on July 31st.Spencer told me that my claim was denied because they do not cover decal. Fine, I understand policy. But maybe hed make an acception to the rule and take care of me for my loyal business. When conversating with Spencer I asked if hed reconsider the verdict considering I have given them a fair amount of business (I told him the information listed above) and referred family and friends to them as well. He said hed review the cameras again and call me the next day.So here I am more than 2 and a half weeks past the incident on July 31st. 6 days from my last talk with Spencer/manager on August 14th and what a shocker, no follow up. I am now left with my damaged car, $70 I have to pay to fix it and lost time - which is fine. Ill just find a new place to wash my car; Im sure they will appreciate my money.My closing thoughts are to be weary of using services at mighty wash because your loyalty will more than likely fall on deaf ear.
Purchased the Mighty Wash received the Mighty Tired Wash. Only one employee at the hand dry station so only half the car got hand dried.
The Mighty Wash chain is great! The management team and staff at each location always exceed expectations on delivering great service. I have the monthly plan and I love it! Thanks Mighty Wash!!!
It was Wonderful Wash Wed. !!!Fantastic, Fabulous & Friendly !!!
Fast friendly service and my truck come out looking great!
Nice staff
This is my favorite wash in the city. The team doesnt rush your car through and take those extra few seconds to do the job right. If you have not tried them go for it.
My car did not get clean and I paid for the best car wash they acted like they didnt care. The wash mat station was a joke, it wasnt big enough for full size mats.
I had a car detailed at the 19th Street location and I could not have been more pleased. The attention to detail was evident in every area and the price was fair. What more could one ask? I highly recommend them for all car cleaning needs!
You know I have never been sent through a carwash a second time, on the carwashs dime because they didnt feel like my car came out clean enough before. Thoroughly impressed
$4 Wednesdays are great!
Service is inconsistent. Customer should not have to tell staff that they paid for wheel and tire service. Should not have to tell them to dry back window of pick up. You should have a process in place and quality control. The cost of my wash was $19.00. I don’t think it is unreasonable to expect a much better experience.
Great place. Great price
Vacumms had really low suction and wash bent my license plate all up
Had car washed this morning got home noticed dirt down one side and brush marks.called and was told they dont do rewashes.very dissapointed.
Great place i use very often...Vacuums always work good.
Can wash was excellent and vacuums were in great condition. The compressed air blower was great for dusting hard-to-reach places.
Its always nice to be greeted and helped with your transaction. Never pushy or impolite. Love Mighty Wash.
I have tried all of the locations. My favorite is the one on the south loop just west of Quaker. The brushes are softer and I can get hand drying.
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Was not happy at all
Best wash in town!!Glad I got the rainx application cuz the storm I drove through the other day didnt slow me down.other vehicles where pulling over due to heavy rain.Mighty WASHYoure my Hero
I gave it 3 stars only because I went and used the vacuum and not one but 2 different ones did not work. So went to a 3rd one and it worked but, the hose attachment was broken 🤔😑 but, I still like the car wash and will continue to go back because it really does wash my car good!
A good car wash. I arrived an hour before closing and the staff couldnt have made it seem like more of a burden that I wanted to use the vacuums after buying a wash. Good facility. Unfortunately rude staff.
Love love love the new car washes. Staff is fantastic and I love their attention to detail
I have no complaints about this place. I keep getting free coupons from a competitor, but I would rather pay here and get a great wash every time!
I come to this car wash all the time. They do a great job at cleaning and drying off my car. Also the tire shine is well worth it!
You cant contact anyone in management. Nobody answers emails or calls. I say this because Ive taken my car in a few times and they cant get it clean. Dont waste your money here. Stay away.
My car was very dirty and it came out super clean. I wouldnt go any where else for a car wash. Highly recommend..
Took my new car for its first wash yesterday. When I got home the entire rear of my car, and parts of the front were dripping with bright blue soap. Ended up having to detail it at home, the whole thing I was trying to avoid by going to a car wash. That was a fun waste of 20 minutes and $14.Update, I apparently missed a tiny bit of blue soap in a deal on the trunk. The stuff dries as dark blue gritty stuff you have to use your fingernail to get off. Just what you want to be doing to a brand new car/paint job.
Nice place. Nate and his co-workers very helpful. My car looked great.
Fast, easy and for a reasonable $.
In and out quick clean and looking good.
Best car wash money can buy!
They have great customer service and I think they will do anything to get you taken care of if you ask for help. They do a great job. You can tip and they dont mind if you dont, but they really do a great job. They do have a lot of extra add ons, but if you ask they will tell you what you need.
Friendly staff, okay wash. First time here, it was a typical drive through that did an okay job, my car was not completely clean and windows were smeared. The more you pay the more options you get but I am not sure you actually get them. I paid the top price and noticed the girl sprayed all the wheels on the car behind me but not mine???? Not sure I could recommend to others.
I commute from Dallas every week. I went in to the Mighty Wash Lube on 82nd St. I told my technician Chris that I was experiencing lower than normal MPG. I asked him to check out the air filter. They cleaned my car and checked the air pressure in my tires. Chris cleaned my air filter, but said he felt it was not time to change it yet. He mentioned he heard a knock coming from the engine (to which I agreed), and recommended a injector cleaning solution. There were immediate results to the service. Then they gave me my free car wash coupon. Thank you Mighty Wash for being honest and not trying to oversell me! Chris and Robert are the best.
Great place to wash your car quick
Best car wash and helpful people ...😎😎
Nice
Nice and quick. Sorry we didnt pay for the rain insurance
Great Carwash
Can get busy, but seems well organized & line moved quickly. Got the cheapest option, car came out clean. Free vacuums.
Very friendly and Detailed work!
I had the $50 Monthly Plan with $10 hand drying paying $60 a month I had a new 2015 mustang just got last year and I must have taken it in every week for a couple of months last year but this year this location ruined my hood so bad after weeks of getting the run around they paid to repaint my hood but would not repaint my trunk or roof only sand it down and at that they had me go to one of the managers brothers workshops where they probably get work done for dirt cheap. During this entire fiasco not once did they offer a refund or a free detail or nothing while I got stuck with scratches you could still see even with them sanded down. This has got to be one of the most unprofessional and uncaring car wash joints out there I dont recommend either location as it took the other location 1 month to put the same scratches on the hood. I honestly liked the location and the service for the 1st few months but after they damage your car good luck that service goes out the window.! Avoid this place if you care about car washes damaging your car.
Fast and friendly. Cant comment on the price because my company pays for it, but I do like them. Recommend.
Staff is amazing but the tires were not clean still had bugs on my grill after the wash was done then the vacuums didnt have very good suction
Did a wonderful job on our Yukon.
Few minutes wait. Great car wash
Good service
They did ok they didnt get all the bugs off the front of vehicle but other than that they did ok
Good service car clean
The car wash always does a great job.
Love the hairy peanut mascot 🤷
Took my brand new car in to sign up for unlimited washes after having been a loyal customer for a long time with my last car. Went through and got a very sub par wash job, still dirt left all over my car.Went in to ask the guy for the sticker for unlimited washes and was informed they had to watch me put it on, that I couldnt take it with me. Understandable, I suppose, but my car doesnt have a registration sticker yet, and I dont want a random sticker just stuck somewhere on my windshield.Called some guy named spencer, very rude, not helpful at all, he directed me to a corporate number where no one answered the phone.Ultimately they decided theyd rather loose a long time customer than to allow me to put my sticker on my car on my own terms.Horrible customer service skills from everyone I dealt with at the 82nd st location.
I went it today to get my pickup cleaned. It didnt completely do that. I paid for the mid grade wash with the hand dry. The wheels were still dirty, and I had several spots on the sides that were not cleaned at all. They were EXTREMELY busy, bumper to bumper, so I can only wonder if I even got the wash I paid for.I would have given a poorer rating but the guy that was drying did a good job.I may not be back if this is the quality of wash you get for that price. Ill do it myself and keep the cash.
Fast and clean service!
Usually very adequate wash and dry although hand drying costs $3
Its one price.They do a good job..They are always nice and helpful..Good Job
Excellent service they go beyond the normal cash 2ash
Great Wash
My husband had two free car washes from here. He went and the codes wouldnt work and no one helped him figure it out. He ended up paying for a carwash and paid EXTRA for a hand dry. When he went to get it hand dried, the guy said, I dont know what you want me to do, man, its already dried on there. When my husband responded that he had just pulled in from washing the vehicle the guy said it was dried from the heat of the day and there was nothing he could do. Also, it is now raining and apparently you have to pay $2 EXTRA for rain insurance. We will just go to Racer from now on where you dont have to pay extra for stuff like that and instead of saying theres nothing they can do, they will, at the minimum, let you go through the carwash again! Not coming back here ever.
When I went the service was very slow and the vacuums didnt work good it wouldnt suck
Excellent service, very professional, east to do business with. I would recommend everyone I know to go to Mighty Wash!
My car came out amazing and the vaccums are great!
I have always had a GOOD experience at the car wash. Im on a monthly pay plan for unlimited washes and dries. This past month I totalled my car, therefor making me unable to use the car washes for the month of June (which is tomorrow) Ive been unable to go by car wash because of injuries. Ive tried calling them NUMEROUS times and the call never goes through. NOW they will charge my card again if I cant find someone to go by there for me and cancel because their PHONE doesnt work!! Very poor service if you are UNreachable by telephone! This is the first review Ive ever done for anything. Im frustrated to say the least. :(
Fast Pass is where it’s at!!!! So fast and near my house, I wash my car almost daily.
I originally wenrt here because of my beloved Dr.Rice. But they hand polished my truck like no other. Now i did pay $20...but that $20 lasted 2wks and was well worth it. Now here i am about to get it washed again and polished ...BY HAND!!!!!! WONDERFULLLLLL
Truck was coated with bugs, they got most of them. Better than other places.