These are my favorite car washes around. Last time I stopped in I was given the best treatment Ive ever received there. The lady who was hand drying the vehicles on their way out of the tunnel stopped me and told me there were too many bugs left on my truck, and walked all the way back around to scrub them off herself and send me back through again free of charge. My truck looks amazing I really appreciate extra attention to detail they provided. That little gal needs a raise.
Do not expect a thorough wash. Always dirty streaks left and bugs. Knocks dust off, about it.
I think the best carwash in town. They still towel dry and will send your vehicle back through if its not clean enough when it comes out. Awesome crew.
Wash was great. Vacuum station had very weak suction. Air hose was broken, could not air up tires
Quick!My Tahoe was pretty dirty with a ton of bugs from a 15 hour road trip. I still have a few on my windshield, but I think theyll need a good hand scrub.
Broke my antenna twice with scrub brushes, never ever offer to fold my mirrors, and rarely do a good job drying. On the plus side, they do a good interior cleaning. For exterior, I recommend Mighty Wash #7 instead.
It was easy but some of the equipment failed and had to go through twice, but the manager handled it right away and refunded my first wash so even with the issue 5 stars because of the staff
Every time I go my truck gets cleaned and washed pretty good They do a tremendous job in cleaning your vehicles I thank you all for great job keep up the good work God bless each and everyone of you And please stay safe.
Was really good experience the mgr. Was very courteous and helpful.will be happy to return again.
I like this establishment but have gotten scratches after my car went through their wash. I like the vacuumes and the ability to clean out my car. I go there pretty regularly.
Alan does one hell of a job. Always goes the extra mile to make sure our vehicles are free of bugs and water spots. Thanks Alan!
I remember this place was good. Not so much anymore. Vacuums arent great and guys drying off vehicle are supposed to dry the vehicle. Yeah, Ill find somewhere else
They did a good job.
Took my car through the wash and it got damaged. My passenger mirror got scratched and scratches towards the passenger back side and the rubber on top of the car was pulled off. But theyre claiming that those damages were already there and theyre not at fault. Wont be using their service anymore
Best car wash for the $. Their program of providing towels for $3.00 for life is great. I never have to worry about having a clean towel. Just turn in your dirty towel for a clean one each time you get your car washed. 😁😁
My experience at mighty wash was excellent great people good standards & great work ethics .
Have a fast pass, works great. Just pull up gate opens drive right in pass other is line
Love mighty wash as a whole. Wish that the vacuums up her actually sucked... They are terrible.please fix the vacuums here
Great crew of guys u got highly recommend
The place was full, long line of vehicles for a wash. Then in the middle of my car wash, it stopped! The chain broke! We were all stuck in line. I believe this isnt the 1st time. It was closed the other day. ☹
Need s better job on the wheels had to go 2 times not to good for the price
Cant beat the price - 20 minutes for $4. Gives you plenty of time for a great wash, even a full size pickup truck. Im from out of town but always come here to wash my vehicle when in Lubbock.
Vacuums were kind of weak but I think its because a lot of people were using them.
Didnt get all the mud off underneath. They let us go back through and it is clean. Truck was very dirty from all the recent rains and this is the one we take to the landfill. So very dirty.
Very nice customer service today. We paid for a car wash and wheel and tire shine. We then detailed our SUV with the self service vacuums and planned on our own interior cleaners which we did. We never felt rushed or hurried along in our cleaning process by Mighty Wash. The shop was not overly busy but they had a steady flow of cars coming in and out. Thank You Mighty Wash.
Great place cleans cars great
Line went pretty quick.
Filthy car! We drove to a car wash
Very quick, and good clean
Awesome service. I will visit again on wonder Wednesday.
Mighty Wash - Nice amenities but poor integrity. The facilitys and services are what make Mighty Wash a step above the rest. The management, not so much.To preface why Im upset Id like to state that I have given business to Mighty Wash since I bought my Kia Optima in February 2015. I was referred to them by Gene Messer Kia and had always enjoyed the services and their customer promise (which is where they fall short.). I have had countless washes done at all of the facilities in Lubbock, TX (82nd - 19th st. and their newest location on the south loop). I have had services from glass chip repair (twice), bought from their vending machine despensers with cleaning amenities, paid for details, ect. Im unsure of total cost but Id guess close to $400-$500 give or take.So on to the issue. - I had a piece of my car decal come off during a wash. Its a chrome accent above the window. Initially I wasnt concerned considering they have it stated that they will cover car damages up to 10 years old. Following the incident I was curious about the cost of the part and went to the dealership. Its $70 with Gene Messer Kia and they even stood by Mighty Wash stating that Mighty Wash has bought the same decal chrome piece from them for other customers regarding the same problem. So no big deal, right? Wrong.I had put in a claim with an associate immediately after exiting the wind tunnel noticing that the decal had come off. I was informed by the associate helping me that I would receive a call next day - nothing. I waited until the following day, called the main office and was informed by the receptionist that Id be contacted next day. Same thing, nothing. I then waited another 2 days and called the main office for a second time and received no follow up yet again.Since that was leading no where I decided to follow up with my claim at the car wash on 19th St. location to be informed by non-management that my claim had been denied. On the notes of the claim paper it is stated in the comments that they see where the damage had happened to my car on the camera while in the wind tunnel. Following this information I wanted more details in regards on why my claim had been denied. The associate that was helping me gave me Spencers contact; Spencer is a local site manager. I call him and left a voicemail with no follow up. Two days pass and I decided to call Spencer again and left another voice mail. I finally received a call back from Spence later that day, August 14th. It was the FIRST time I had been able to talk to a person with pull since my incident on July 31st.Spencer told me that my claim was denied because they do not cover decal. Fine, I understand policy. But maybe hed make an acception to the rule and take care of me for my loyal business. When conversating with Spencer I asked if hed reconsider the verdict considering I have given them a fair amount of business (I told him the information listed above) and referred family and friends to them as well. He said hed review the cameras again and call me the next day.So here I am more than 2 and a half weeks past the incident on July 31st. 6 days from my last talk with Spencer/manager on August 14th and what a shocker, no follow up. I am now left with my damaged car, $70 I have to pay to fix it and lost time - which is fine. Ill just find a new place to wash my car; Im sure they will appreciate my money.My closing thoughts are to be weary of using services at mighty wash because your loyalty will more than likely fall on deaf ear.
They made a nice white scratch on my brand new car with the rod from the brush they use at the beginning.This car wash has been amazing since i started using them and the employees are top notch. I showed up there Saturday morning and got right in. While they were scrubbing the bugs and stuff of my car, I noticed this one guy make a face at the other guy. I then got out when the wash was over and noticed a white scratch on my brand new car.The issue is that people work hard for their stuff and the employees need to take that into consideration.
Thorough and Professional.Malachi; is a asset to your company.Compensate them well.Hydrate, Hydrate, Hydrate ...
Fast and easy to get you car washed. Free car was after you tenth wah,n
The best place for a wash
Great place to get a car or truck washed! Many options for washing your vehicle and a great way to support the local community.
Great service. Putting a pride in my ride. With a sparkle
Always friendly & professional. They do a nice job.
The staff was very polite and helpful. The machinery inside the wash bay was in terrible condition and the overall condition of the facility was very poor.Again, the employees were first class.
Went in to get truck detailed. Guys were super awesome and did a really great job. They have a $60, $125, and +$200 detail tree. I did the $60 one and it was great. Will go back again when truck needs to be detailed.
Didn’t have vacuums but failed to let me know before I paid for the wash. Now I have to pay extra to vacuum my car somewhere else. I will not be going here again!
They never quite get it completely clean.
At first I was Happy. But, when I drove back to Hotel and seen all the Tire shine all over the sides of my Truck not much anymore. Dont do the Tire shine, it ruins the wash job. $18 for the most part down the drain.😡 I would add pictures if I knew how.
Great wash, friendly staff 10/10 recommend
The vacuums do not work. No suction, could not even pick up a small leaf
Good customer service
There our state that interior detail can be done between 10 AM and 6 PM I showed up at 10:15 this morning and no one was available.For over 15 minutes waiting for anyone to come help. I pressed the button twice and still no one came out to assist. Took my money elsewhere.
A very average job washing my car. It turned out better than it was, but not nearly as good as it should have been!
I asked for the $10 dollar was and got charged $18.00. And their vacuums dont work very good either.
The best kept secret, when do you actually do interiors. I am out of town during the week and used to get my interior done on weekends. The last several times I’ve been they weren’t doing them. So before driving across town I call. The typical answer is, “we aren’t doing them today.” So my question is when do you actually do them. This company is deteriorating on customer service. I was one of the first wash pass customers when there was only one location. Currently have 3 vehicles on plans. Getting harder and harder to stay. The hand dry that I pay for is useless because of quality. The half effort to dry your car at the end of the tunnel is a joke. You need to get your quality back to where it was when you opened. I cringe when your 4 new locations open as far as service.
Really like Mighty Wash. They do a great job cleaning my SUV. Being a Grime Fighter allows me to get a discount with each wash without being tied to a subscription fee.
Did I get a detail? Wow! They did a great job both inside and outside of my vehicle and everybody was friendly and courteous. Yes, I paid a bit more than I usually do but it was well worth it. I highly recommend this Mighty Wash and I definitely will be returning. Thank you MW!
Its the best carwash Ive found so far
Stopped in for what I thought was going to be a quick clean. They fully cleaned the inside and outside of my car. All of the kid mess that once was is now perfect. Definitely recommend!
Got what I needed done. I paid the $18 wash and used the free vacuums. I usually wait until my car is fairly dirty before cleaning it and I feel that my car is now pretty clean. My only issue is the need to purchase towels to wipe the interior. I opted to not pay $3 on something that should be free.Otherwise I think this place is great.
I just went here for the first time. Its not my usual place but it was close to my next appointment. Price was good but the extra I paid for a hand dry was a joke. Additionally, you have to pay for the wipe for the inside and the self vacuuming left a lot to be desired. I wont be back.
Very friendly and fast
One of the best car washes in lubbock! My cars come out looking like the day they drove off the lot! Highly recommend this to everyone.
Still doing a wonderful job. The only little problem is the excessive tire shine. Seems to end up on vehicle. Other than that good job.
Don’t take your car to get detailed here. Took a vehicle to get “detailed” and it came out looking worse than the best wash you can buy. Told the guys about how the vehicle looked dirty still and apparently it had “excessive mud “ which was completely false considering the fact that we haven’t even gotten enough rain and this vehicle hasn’t been on any dirt roads. They finally took care of the problem after I was questioned with “what’s wrong with it ...it looks good to me “ by staff and the manager working. If you wanna get your car detailed the right way I suggest going elsewhere. Seems like these cowards like to talk to women who are by themselves how ever they like with attitude and the worst customer service ever. Y’all got away with it that day Mr Manager and staff you guys were blessed that I wasn’t around when this happened especially after the way you guys handled the situation very unprofessional. If you want excuses and bad customer service then this is the place for you. 19th St location!!
Quick and clean! Management is always helpful.
Great service
Great staff
They used to be better. Employees rude. Just going through the motions. Left the car dirty & unwiped. Glad new carwashes being built nearby. They have to be better!
Left my vehicle to get cleaned and they forgot about it. They made it right by comping the wash and giving me another free wash. They did a great job.
They seem to keep the machines clean and does a pretty decent job, as good or better than any other. Unlimited self-serve strong vacuums, PLUS uniquely they have air nozzles so you can blow out water from trim and dirt from dash, etc.. Their prices tend to beat competition too....
Second time that I have been here. Was very pleased with the car wash.
There is never anyone there to sign me up for the grime fighter. The tire shine usually only does 1 tire.
Didn’t clean the roof of my car well and the wheels and lower half of my car looked untouched
Washes your car real good but the vacuums need some help
Good place for a wash. Dont waste your money on a hand dry! They do a poor job!
They did a fantastic job on my car! Very fast and quality service.
Best one in town! The only one I hope too
Terrible. If you have a nice car, spare yourself. Do not come here. I purchased the $13 wash today and it was the same as the $8, none of the extra options came on during the wash. And when I roll out theres still soap all over my car, its not even washed.. So many dirt spots leftover that I had to go clean myself. The machines also chipped a piece of my front bumper. Not coming here anymore.
Awesome bubbles soapy washing and they wipes down vehicle
Its my favorite place to wash my car. Its close to my house and easy to get to. Never had any problems with service. Like the vacuums.
Nice minor detailing for low price, and good wash...high quality free vacuums
I barely bought a car. Due to employees lack the careless for other cars. Mines was damaged. I still dud not here from corporate on this issue
The wash was not the best and half of vacuum where not working
They do a pretty good job have a two-car monthly plan so go pretty often
Very busy this Saturday morning!
Not close to our location
Overpriced car wash for a decent job, most places come with the rain wash guarantee. You have to pay extra for that here. Spare yourself the frustration and go somewhere else.
The car wash is descent. It doesnt wash everything in one wash but the brushes doesnt damage the clear coat as much as most places the detail shop is a total joke. That is why I give it a 2 instead of a 4. DO NOT USE THE DETAIL SHOP. THEY WILL DAMAGE YOUR VEHICLE! And the detail isnt that great. The details employees claim to have their own detail shop and try to get you to go to theirs for half the price. What a mess!
In a hurry and it was right on my way. Great wash.
Don’t come here for a car wash. It’s overpriced for the experience, which involves the employees expecting you to follow instructions that aren’t posted anywhere and yelling at you when you don’t immediately do what they expect you to, which as I mentioned is a bit hard to inherently know your first time going in. I guess they expect all the customers to be psychic considering no one briefs you on what you’re supposed to do, and there are no instructions posted anywhere. You’re essentially paying for a subpar car wash and to get yelled at. Fortunately it will also be my last time going to any Mighty Wash location. Save your money and go somewhere else.
I would recommend getting the unlimited washing package if you wash your car once a week.
Nice wash and guys wipe windows afterwards too!
Great
Thank yiu
I have been there twice and the first time was extremely confusing as to what you do when you pay for a full service and get a crappy wash, the second time it has not gotten better, I called the manager on site and he told me that the hand dry cost extra, and that is what they do, called corperate and explained in Texas English that why would I pay for a wash and get spotted windows at the end of it? Well the car was on 4th st not named mighty wash gives the full service without the confusion, doing the right thing, I tip the people there well and do not mind, and guess what I do not pay extra for something that should be free at car wash, mighty wash may as well pay one guy that can hold a water hose and spray you down as you pass by and call that good. I would not let them wash my dog and I can promise you mighty wash you will not get a third chance to screw up my vehicle.. Good luck with an underachieving bunch.
Nice wash, but the vacuums could use some work.
They fixed a crack on our windshild, and they did a great job!!!
Good quick wash, dont have to leave your car.
Ive been there a couple of times and Ive had very good service.
The car wash was decent for the price.
Need attention to detail. I paid for hand dry and had streaks when I left.
Love this place hardly ever a line and they do a great job
This morning, on this day of wed October 25th I went through this wash and something in there scratched my paint in long horizontal steaks on both sides of my car. Even worse, my car did not even get clean! When I brought this to the managers attention he looked at my car and told me since there are other scraches on the vehicle he cant do anything about it, but if they were alone he could. These sctraches are disinctly different from the normal wear and tear scratches. They just happened and they were long streaks. Since the car was not cleaned the first time, he tells me that he will let me go back through. ARE YOU F***ING KIDDING ME, the man had the nerve to try to make me go back through the machine that scratched up my car in the first place. Noo. If you want a horrible wash and a damaged vehicle, by all means, visit this place!