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JDs Prompt Plumbing Heating & Air Conditioning
7302 82nd St Suite 10, Lubbock, TX 79424, United States
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JDs Prompt Plumbing Heating & Air Conditioning

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Sa
Review №1

We had an AC emergency yesterday evening, and JDs responded promptly this morning. Lee changed all of the filters, diagnosed our AC problem and fixed it within minutes with a temporary part. He came back later today and installed the new part. He was a total professional with an easy-going, customer-friendly attitude. We appreciate Lee and JDs for their prompt, professional, expert service. We are now on their Customer Comfort and Filter Change programs. Thanks!

Ra
Review №2

George came out on a humid Sunday afternoon to unclog our main line. I called 4 other places and no one else could make it to Levelland. He was professional and efficient. He was also so patient with my 7 year old asking questions and watching all his cool machines. Great service!

Sa
Review №3

I would not recommend this company to anyone. It all starts with their office Manager Cathy. I spoke with her on the phone in regards to an invoice and she was very short and unprofessional. I have also had email correspondence with her, and her email correspondence is also unprofessional. This company should look into addressing their management. The highest plumbing prices Ive encountered. They charge excessively for minimal work. I would recommend JDs as an absolute last resort.

Bi
Review №4

George got the subterranean sump pump perfect! Thank you.

jo
Review №5

Highly recommend these guys!! Prompt,professional and very courteous.They arrived 20 minutes earlier than the appt. time and 4 hours later we had a new AC system,turn key, that works like a champ!! Super nice crew that knows their way around any HVAC problem or issue. Again, I highly recommend JDs Plumbing Heating & Air Conditioning...I will definitely use JDs in the future for any plumbing, heating or AC events!!

Ro
Review №6

I called on a Saturday morning about a leak in my alley. A technician was there within a couple hours. He diagnosed the problem as a leak in an irrigation valve. He said that he couldn’t fix it because only an irrigation guy can do that. I asked him to cap it and he said he couldn’t do that either. He said his work van wasn’t properly outfitted and he didn’t have the necessary parts. Maybe he was telling the truth about not being able to do anything, but based on his attitude about the whole thing, I don’t think he tried very hard. Would not call them again, too many other plumbers in town.

le
Review №7

Very prompt and courteous service--Technician arrived in 30-40 minutes after my calling. Had my AC going in no time (20 minutes) as he actually lived nearby. Replaced the Capacitor and was on his way after paying with my Visa CC. This was about 5:30 PM on a very hot summer day.

Wa
Review №8

Make sure you get a quote first as their prices are above market rate.You mat want to look under LLano Properties.

Be
Review №9

We called JDs because we were having difficulty with programming our thermostats and keeping the church cool. They told us about Wifi thermostats and how they could help with our energy bill and the frustration of having the church cooled/heated during various events that came up without someone physically going to the church and adjusting the thermostats. JDs installed the Wifi thermostats the next day. They were very prompt, professional and answered all of our questions. We will definitely call JDs in the future.

Mi
Review №10

Lee and Bubby were very respectful and did a great job replacing our HVAC unit.

Va
Review №11

Great job! Service was taken care of in a timely manner and very professional.

Ca
Review №12

JD came.out and repaired our ancient AC system and had it up and running in a few minutes. Great service for the 2nd time.

Je
Review №13

Prompt professional service. Had a pipe bust by my water heater and only recourse was shutting down main to the house. I literally called about 5 or 6 different plumbers before coming across JDs. The best any of the rest of them could do was get someone to my house in a day or more, which obviously an issue when you are completely without water. They had someone to my house in about 3 hours and fixed the problem in about 20 minutes. Im not sure how the price compared but honestly didnt matter given the situation. My only regret is that I dont remember the plumbers name who came out as he was a stand up professional!

Ta
Review №14

JD and his crew went above and beyond to fix our AC! They were kind, courteous, knowledgeable, and very efficient! The job was completed in a very short time even though it was a major problem! We are extremely pleased with their work, and highly recommend this company!

Ro
Review №15

Lee was great. Thanks again so much.

AU
Review №16

Technician (Lee) was 1.5 hours late, replaced burned wires on outside unit. When we asked him why they were burned and if anything else needed to be checked he said he didn’t know. We called the office and received no help from JD who was also extremely rude. They advertise that if they are late they don’t charge but didn’t stand behind their promise. Tried to say it was because their shop was so far away from our house.....its 33 miles.Do not use this company! Will not take my business there again!

Je
Review №17

These people sent a repair man to check out our unit who could only try to pressure us to replace our unit because it was too small for our house. I explained to him it had been working fine and that something was amiss. he then threw us his hands and said he could do nothing for us. He charged us 165 dollars which I paid in cash and got a receipt for only later to be billed for a second time because the repairman had pocketed the money.I know...I know...never pay in cash.On top of all this the wife and I fixed the unit by cleaning the coil in the air handler.

LE
Review №18

Showed up earlier than expected, which was good. Fixed my AC unit outside in a little more than an hour. So far so good.Honest people not trying to stick it to you with the cost to repair.The Technician wasa excellent problem solver.

Wh
Review №19

Service was fast and efficient. They were up front about repairs and possible costs but arranged for an actual quote. Only reason I didn’t give five stars today when I have in past is because the appt was in the morning but they didn’t get here til after lunch.

Ki
Review №20

Lee is an awesome Technician. Very knowledgable and trust worthy! Highly recommend him as your technician.

Bo
Review №21

Had a leak around my water meter which they did fix. My mistake for not confirming hourly rates first. THEY CHARGED ME $125 AN HOUR to do the repair. Be sure to get a quote first, I didn’t which was dumb on my part.

Ch
Review №22

Called jds to take a look at my ac. I have used them for 15 years. Had a guy come look and tell me the filter that I was using was to thick and was a pound low on coolant ok so he changed it and pot more coolant in. This didnt fix the problem at all called them back out the next day to find out the coils were dirty and they want to charge me 1200 on top of the 300 I already spent for them to fix the problem. Called around and everyone else charges from 6 to 750 on the same problem and they never even tried to make it right with the money I already paid them to fix the problem. CALL AROUND GET QUOTES FONT USE JDS THEY WILL SCREW YOU IF THEY GET THE CHANCE.

Do
Review №23

Rick and Roach were very professional... Good at keeping me posted on a day and time. Arrived as planned. Pricing was in the ballpark of what I expected. Will call them first and drove to came to Spur where so many (10 Yes 10) contractors said no or a mileage fee that was ridiculous.

Mi
Review №24

Called the night before and said they would be here in the morning. Jonthon was great and did an awesome job. Would definiately recommend to anyone. Fast, friendly and got the job done!!

Ch
Review №25

Great service our service guy was quick took no longer than 20 minutes to fix the issue. I would definitely recommend this company to Any & Everybody!!!

Co
Review №26

Very pleased. William was very professional and knowledgeable. We will use JDs again!!

Tw
Review №27

The plumber was courteous and very well knowledgeable. I would highly recommend the company!

Na
Review №28

The work was done well and I am very satisfied with the quality of the work. It did seem a little pricey to me for less than 2 hours work to be $270 264 whatever it was

Na
Review №29

Quoted me for thousands to fix my air conditioning after very little investigation. I got a 2nd opinion who tightened a nut where the freon was leaking and added $20 in freon. Air conditioner is fixed.

Li
Review №30

J.D.plumbing always do a great job and service .Steven was at my home Tuesday promt, courteous, and professional. Highly recommend this company .

An
Review №31

Do NOT use this company horrible service. They lie to you so they can charge you for unessesary work. They did a crappy job, had to get another company to fix the AC correctly.

KO
Review №32

I own BRICK + BOULDER HOMES and use JDs for all the Plumbing and HVAC on my new homes. JDs employs a seasoned workforce that has many years of on-the-job experience, which is invaluable to resolve the issues that arise during construction. Just like the name says, JDs is always prompt and timely in attending to their work and they always complete my jobs in a superior manner. I would highly recommend JDs for all your Plumbing & HVAC needs.

Ja
Review №33

I had a guy come out who was so rude, I would not recommend this place!

Vi
Review №34

All around great service! Will use them again!

An
Review №35

This is a company with integrity, knowledge, and experience.

Ro
Review №36

2 hours late. No call . Will never call again Poor service.

sh
Review №37

They came out the next day and looked at my issue

Jo
Review №38

I’ve never used their services. I pulled into a gas station right behind one of their company vehicles, and I wasn’t able to park because the van pulled into the parking spot sideways and took up two spaces. He then got out of the van and proceddd to talk to a guy in the parking lot got 15 minutes with the vehicle running and the door open.

G
Review №39

Good work

ER
Review №40

Very professional

Information
21 Photos
40 Comments
4.4 Rating
  • Address:7302 82nd St Suite 10, Lubbock, TX 79424, United States
  • Site:http://jdspromptplumbing.com/
  • Phone:+1 806-792-2503
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • Plumber
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–6pm
  • Thursday:1am–6pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online estimates:No
Highlights
  • Women-led:Yes
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