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Action Automotive
220 S Cleveland Ave, Loveland, CO 80537, United States
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Action Automotive

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Se
Review β„–1

Tami, Adrian and Mark did a great job working with me and the financial end of things with a Vocational rehabilitation Payment used for fixing a work truck so I can get back to work ASAP! They happily went the extra mile to make it happen with the extra paper work involved and they did a great job replacing an old distributor and doing a new pan gasket and rear main seal on the old Chevy work truck.They also did a great job mounting and balancing a full set of tires on freshly powder coated rims without a scratch and at the best price in town for doing it!Thank you again everyone down there atAction Auto service!!!! Awesome Auto n tire!Will definitely return in the future. πŸ‘πŸ‘πŸ‘

Ar
Review β„–2

This was by far the best service I’ve had with any mechanic shops. They were very friendly, informative and actually cared. They were busy but still managed to get me through as fast as they could with still upholding high quality service! Unfortunately I’m moving but I would make this my one and only mechanic in Loveland if I ever move back!!

Pe
Review β„–3

Traveling through town the nice people at action automotive went above and beyond to help me out. They fixed the problem (bad gas in the generator of our RV) and charged us a very fair price.

Je
Review β„–4

The do breathalyzer uploads only. Its also family owned, they do repairs on all vehicles, have spare tires & are willing to go the distance for their customers. They have handicapped parking. Their dog is cool too

Ha
Review β„–5

Very friendly and up front about everything. Went above and beyond my expectations and the service they provided and made sure everything was working properly. And I only went in to get new tires. Aj looked up half a dozen options to choose from and really hit the nail on the head on what I was looking for. Great place!! I highly recommend going here to anyone! Exceptional customer service!!!!

L7
Review β„–6

Great customer service, quick an consistent work.Been going here for years, wouldnt take my business anywhere else!

C.
Review β„–7

Why is a zero star rating not available? Scheduled a vehicle to vehicle transfer for an interlock device, and the guy who seemed like he had a few too many red bulls or something of the like, was extremely put off by everything, inconvenienced at every inquiry, ended up only completing half the job! I would have never agreed to pay for a job done so poorly, and frankly, I would be concerned if you, a business owner, gave the go-ahead for THAT to be the face of your business.Regardless, I needed the job to be completed to remain compliant, so I called and scheduled the second half of the job to be completed this morning,I arrived on time and waited for 15 minutes before lil Ms. Sunshine decided to mosey on over to do what he is actually getting paid a wage to do. He proceeded to ask me to fill out some paperwork, show proof of Insurance, registration, and proof of address, and after providing the info. (why wasnt this required when I was there the first time?) he, told me that they did not have me on the schedule and he couldnt help me. I asked him why he would have me fill out paperwork if he could not help me. Apparently that set him off, because he immediately raised his voice and started aggressively asking me if I was calling him a liar and started referring to me as bud. At that point, I was feeling a bit cornered, and began to walk out. He proceeded to yell obscenities at me, saying whats up then? whats up then? I got in my car and left, after trying to laugh it off.I called Smart Start, and by pure luck, I spoke with the same gal who scheduled the appointment, remembered my situation, who also thought it was odd that he split the appointment up into two separate days altogether (which, I believe is against policy) …. Anyhow, she confirmed what I knew to be true the whole time, that it was in fact scheduled, and it was their shop who failed to document properly.Not a huge inconvenience, as Smart Start is crediting my account, and I am going to be utilizing another location of theirs for the duration of my time with them, but I believe it needs to be known that his demeanor, lack of professionalism, and inability to take accountability - (I recognize that I am there for driving a vehicle while intoxicated - mind you, I am actively repaying my debt to society, taking accountability for my actions.) is concerning, as he should never talk to someone in a professional setting, in such an aggressive manner, and actually be allowed to continue with his job.Just because I am there for interlock, does not mean that I less than, or that I am not a contributing member of society, the local community, or that I dont have a voice.I will be sure to communicate this to all of those interested in doing business with this outfit, which, judging by the reviews, seems the word is already getting out, BUT heaven forbid, if a disagreement or miscommunication arises, ask yourself: is this who you really want working on your vehicle if they end up in the wrong, and need to make it right for you as a consumer? Would you put your life in the hands of someone who cannot function like a regular human being in public? I highly recommend you explore alternative options, as there are plenty of reputable outfits in Loveland, that arent run by those who are clearly unstable.

Wi
Review β„–8

Staff is very knowledgeable, kind, patient.. With an over all freandly personality..

Ch
Review β„–9

Ive been to many shops but this one was my favorite

Ju
Review β„–10

AJ and his crew were great professional and took care of me and my truck they do awesome work for reasonable highly recommend

Ji
Review β„–11

Car broke down on our way home from camping and the gents at Action Auto got us in the same day and had us back on the road the next morning! They did a great job with our vehicle and were so helpful! Highly recommend using them for any automotive needs!

Ky
Review β„–12

Aj and Tammy are AMAZING, always so kind, helpful and knowledgeable! Very quick, reasonably priced honest vehicle repairs!!

Za
Review β„–13

Quick and reliable. Smart Start+

C
Review β„–14

Great team here. Brought my car in with a Screw in my tire and they helped me right away. I will be back when i am in the market for new tires. Superb Customer Service.

C
Review β„–15

AJ was great upfront about all costs, called me when there was the slightest change in the cost. Did really good work and even installed a front level kit at a great deal.

Mi
Review β„–16

This shop has always been very helpful and honest. The lady that usually works the counter is very kind and really knows her stuff. The guys in the shop are friendly and easy to talk to. They typically get me in and out in a reasonable amount of time. πŸ‘

eu
Review β„–17

Before I begin, let me tell you that the employees are very nice and are in no way responsible for the following review.My boyfriend and I took in his car two weeks ago for some new tires, because we know one of the employees personally and he said he could get us a discount. So all goes well and we get the car back within 2 hours of dropping it off. The tires looked nice and weren’t too bad of a price! But we had to take it back the next day because something was rattling around in the fire. Turns out it was just a tire sensor (which we have had many problems with in the past so no harm done) and the mechanics took it out free of charge.Here’s the kicker.We took the car back in again, this time because we were aware of some heavy damage to the inside parts of the rims. There were some chips and scratches on the black paint of the rims and we are heavily invested in the vehicle. As soon as we said something to one of the mechanics, he said he had to go get the owner.We waited inside until we realized that the owner was outside already looking at the car and it’s damage, which wasn’t an issue of course but we would have preferred to be out there to talk about it and point out some of the flaws we noticed that she may not. As soon as she came back inside to speak with us there was something of a dark look on her face, and that’s when she began to live up to the other reviews...She walked in and started to yell for the mechanic that helped us in the beginning, screaming about β€œneeding to see our file or our receipt”. So we said it’s in the car and we could go get it but then she snapped and said β€œit’s in your file, I don’t need it.” She then said they shouldn’t have even done our car because it’s a β€œlow profile rim”. Not only that, but then she started to complain that we got a deal and insisted on showing us how much it SHOULD HAVE been. She used those words exactly. Then she proceeded to tell us that we shouldn’t have paid with a credit card and that she doesn’t even accept them, because it costs her β€œ5%”. Overall, the owner, Tammy, refused to pay for the damages to our vehicle or even see if she could get them fixed, and then told us that our family friend has to pay for them, because she won’t.Don’t go here, the owner isn’t worth the headache.

Ti
Review β„–18

Honest assessment of my vehicles situation .. though i didnΒ΄t go further to repair ..

Br
Review β„–19

I was in town for my dad’s surgery. I needed my tire fixed. AJ and all his staff did amazing work. Got me back to the hospital to be with my dad. God bless you guys. Want amazing customer service go to these guys. (Angus the puppy was so cutie too)

Ca
Review β„–20

Ive been using these guys for 2 years for my interlock calibrations ...They are friendly and helpful.Tammy taught me how to use my interlock when I was panicking lol. Definitely recommend!

Jo
Review β„–21

Never any problems!

An
Review β„–22

Not to often do you find a place of business that will go beyond what they need to do! I have been taking my cars to Action for 8+ years now for major and minor works, even tires! I have always been treated with respect and appreciated their honesty. They have always been upfront about cost and potential problems that could arise; From parts arrival time delays to time delays caused by other automotive issues. Not once have I ever felt they did not care. The entire crew including Tami have always made me feel like family. I understand that opperating a business such as this can be difficult, as my father owned his own automotive repair business..... and growing up in it, I also know a lot about cars . I have never been told something was wrong, and it wasnt. As a woman, so many repair shops will take advantage of that. Thinking that you wont know. I have never felt like this with them.Thanks Action Tire and Automotive for being kind,caring,respectful & honest. I tell everybody to go to you!!!

Ni
Review β„–23

AJ not only takes pride in his work, but goes above and beyond to make his clients happy. He is incredibly knowledgeable, and will never steer you in the wrong direction. Thank you for being an amazing reliable business owner.

Ka
Review β„–24

I didnt have a chance to have anything done to my car because the woman that works here is NUCKING FUTS!!! She is EXTREMELY aggressive, hostile and violent!!! All over communications issues that I excessively attempted to deal with. She will not listen to a whole sentence before attacking and accusing. I do not how this person hasnt been arrested for a violent crime yet, seriously. Please dont give this place business based on the fact that shes a HORRIBLE PERSON. She was screaming at me from the moment I was in the front office with her. I honestly dont know why I put up with it for so many minutes before walking out. She actually puffed up her chest, like she was about to come at me. Thats when I fled to my car, with her coming after me and screaming profanities at me from across a parking lot. She should not be ALLOWED to deal with the public in any capacity!!

Re
Review β„–25

Car was done when they said it would be and so far so good no issues.

Ro
Review β„–26

New tires for reasonable price. Tammy was very friendly, she knows her stuff!

Be
Review β„–27

Great people and reasonablely priced

Co
Review β„–28

In Loveland shooting YouTube videos. I had new tires put on and my air conditioning fixed. I kind of became one of the crew hanging out with everybody very friendly. Extremely honest great place

Jo
Review β„–29

Always honest and reliable service, great technicians. I always take my car here knowing the work will be completed correctly and in a timely fashion.

Li
Review β„–30

Our last mechanic diagnosed a problem, however it was something they had previously repaired and didnt need repair again. A. J. and Tami and their staff repair things correctly with the most economical repair. So far weve found no reason not to trust them

Ed
Review β„–31

Thank you Tammi and AJ for all the help getting my cracked rim problem resolved, and of course thank you for the great price on tires. Ive been getting my tires from you for many years and I have always been very pleased with the service and the prices. Thank you for being great to work with!

Jb
Review β„–32

Went in for a simple plug, was told the wait would be 15 minutes. That turned into an hour and a half while i watched nearly every employee enjoy a nice cigarette or three. Horrible, absolutely horrible.

An
Review β„–33

I havent had to deal with such unprofessional rude people in a very long time. Tammy is very combative and rude no matter how kind and calm you are with her. I hope she can find some happiness in her life so she doesnt have to pass on her unhappiness to others.

Wa
Review β„–34

Went there with my daughter’s truck, and then asked for a very specific estimate. Much later, and in the absence of the owner, I got called by someone unknown to even the shop workers who ignored my request and proposed $$$$.$$ worth of work??? Turns out he was an oil worker who was β€œhelping” her. Upon her return I complained and restated my very specific request for an estimate. More time passes, and without providing the estimate, she called claiming the specific work had been performed and wanted over $700 dollars which became over $300. In the end I paid nothing, and the truck was taken to a transmission specialist who said that none of the work they claimed, had been done. In fact, the pan bolts we’re covered and it was clear a socket had never been on any of them. The pan was never even pulled........

Re
Review β„–35

Dont get your interlock installed here! Horrible customer service and they hardly trained me on the device costing me money in the long run among other problems.On the day of the installation (which I had made an appointment for) they said it would take 2-3 hours to do and had me sign all the paperwork before they did anything, which I thought was weird. Fours and a half hours went by and we had not received a phone call so we went to check on the progress. When we got there no progress had been made so we went to talk with them. They blamed the interlock company saying they were supposed to tell us it would take all day, which they didnt, regardless he was the one who said 2-3 hours.An hour and a half later they had it done, I paid and they trained us how to blow in the machine, which took some practice, and sent us on our way.A week or so later we had a problem with the machine and called Smart Start (the interlock manufacturers) to find out what was wrong. In telling them what happened they asked if I was shown a video in training and I said no and they said I should take it back to the mechanic and not pay because they are supposed to show us an informational video in training so as to avoid lockouts and other problems.When we arrived and told them we need a service they immediately asked cash or credit and I said neither. She immediately got huffy puffy and I explained that we were not properly trained so we were not going to pay. She started yelling at this point saying they train everyone properly and showing me my file, said that I even signed that I was trained and watched a video as if to imply that my signature is proof that it is true. Yeah, I stupidly signed everything before they did anything trusting that they would follow through, but that does not mean they did everything on the list, infact they hardly did anything. She ended up calling me a liar saying she thought I was just trying to get something for free, mind you yelling the whole time. I have never been so horribly mistreated by a business and reading another review on here about their 5 week wait for nothing, the behavior sounds very similar, blaming, no accountability and a waste of time and money. Dont do it, there are other better places I now have the pleasure of giving my business to.

Da
Review β„–36

Horrible customer service. Absolutely unprofessional on multiple occasions. Dont go here if you have a choice. Plan on 3 hours anytime you go. I must have watched the salty door lady smoke a pack of cigarettes in an hour. You have been warned friends...

Ky
Review β„–37

AJ is an awesome guy and he knows his stuff. I would recommend the shop to anyone just based on AJs knowledge and demeanor. These guys always have an answer to your questions even if they have to look into them they always get back to you. Ill be back every year for service.

Jo
Review β„–38

Thanks tammy ur rock came just to put tires on my car day after Thanksgiving above and beyond for your customers

Te
Review β„–39

Got refered by Tonys Automotive,Tammy your kick-ass.got brakes,got in right away,ok so I needed new rotors instead of paying 88 apiece these were alot less.everybody was honest,price is great, totally good experience.i would recommend this shop 100%.thankyou so much, Tedd Pierce...2007 Chevy HHR!!!

Sl
Review β„–40

Did a replacement radiator on my e150 super fast and effectively. Good service and reasonable prices.

Li
Review β„–41

They do excellent work, and guarantee it.

Ab
Review β„–42

If I could give 0 stars I would! First off they made us pay upfront which initially I didnt mind because we support local, small business especially since I work for a small business. I was surprised though that they couldnt cover their own overhead. After 3 weeks and no word as to what was going on, we called to see how much longer until we were back on the road as their mechanic put it when he was guaranteeing the speediness of their work. Turns out they hadnt even looked at it yet and it was still sitting there untouched. A week later when we called they said their mechanic had a personal and very sad event happen and so he hadnt been at work which we were very sympathetic about. The problem arouse when the following week they called to say that it was not the transmission as was originally reported as the problem but rather the transfer case. They told us they had finally had a chance to look at it and it was not the transmission which is what they originally told us it was. They quoted us the same price to fix the t-case as they would the transmission. I found this rather steep and after asking around it was about $1,200 more than other shops charge. We finally came to an agreement for a more reasonable price and they agreed to refund the remaining balance and promised the truck would be fixed the following Friday. I called on Tuesday to make sure things were going ok since their communication had notoriously been bad through the whole 5 (yes 5 weeks!!!!!) our truck had been in the shop and was told that everything was fine. Thursday rolls around, the day before they promised that the truck would be fixed, and we get a call saying that they could not fix it because they could not get the part. I was upset but by now really ready to move on. We went and had a tow truck pick up our vehicle and then asked for our money back. They could not cut us a check at that time but promised the money in full the next day. Later that evening we get a call saying the money they were refunding was $400 less than what we gave them. When I asked questions about why they deserved the $400 they quoted a diagnosis fee (which is totally fair) and a fee because they had to return the transmission. When I asked how the transmission being ordered was our fault they said it was because that is what we told them the problem was when we dropped the truck off. I explained that neither of us were mechanics and so was not sure why they just believed us and why the truck was not looked at before the part was ordered. They once again tried to blame us for it. I work in the medical field and let me tell you....I do not start chemo just because a patient reports that they googled what was wrong and think they have cancer. The owner of the shop tried to justify this by telling me that it was their recommendation that both the t-case and the transmission be fixed and yet I have text messages from the mechanic saying that it would run ok for a year or so with just a new t-case so that was not the position of their shop. After the owner yelled for some time and refused to tell me anymore of her reasoning she hung up on me. We will never be back there and I advise no one else to go there either! Go to a shop that can cover their overhead. Those businesses are normally more reputable.

Ov
Review β„–43

Would go back again did great work and reasonable prices

Yo
Review β„–44

Trustworthy service and more than fair prices.

Ha
Review β„–45

I’d like to start this review by saying that I started using Action Automotive & Tire about 10 years ago. I originally went to them for tires as they had always given me the best deal and service. In the past year or so I started using them for automotive repair and I cannot say enough about their service. I drive a 2007 Lexus IS250- I started hearing noise in my engine and took my car to Action to have it diagnosed and repaired. AJ and the team at Action were VERY timely on their diagnosis and determined that my water pump was about to go out. My repair only took a day and they were very professional and reasonable on cost. About a month later, I had an airbag recall on my car from Lexus. I took my car into the dealership (Stevinson Lexus of Frederick), where they called me about half way through the day and told me that I needed a water pump along with a laundry list of other repairs. I told them that I had just had it replaced and that couldn’t be right, so I called Action and asked them about it. AJ called Lexus and asked them if they had pressure tested my water pump (which they had not) and asked why they thought I needed a water pump. Lexus called me back about an hour later apologizing and saying that I no longer needed the pump. Lexus wanted $1200 to repair my water pump that I didn’t need. Action did it for much less than that. I am beyond appreciative that they stood up for me and also saved me money. Action Tire and Automotive is an honest and reliable shop. They are a family owned business that truly cares about the integrity of their customers vehicles. If you want a shop that will be honest and treat you and your vehicle with respect, then I would highly recommend Action.

Cl
Review β„–46

Awesome people!

La
Review β„–47

Nicest guys who know what their doing and they dont screw you over. Great workmanship and pricing!

Mi
Review β„–48

Tami and team are always great to work with and I know it is going to be done right. We have been going to Action since we moved here 7 years ago.

Ry
Review β„–49

AJ helped me out big time with my radiator repairs. Most of all he had my car fixed on schedule with no hassel. Will definety come here again. 10/10 would recomend

Ro
Review β„–50

Aj was awesome, joe is a wiz with cars and Charles doing great best shop around

Du
Review β„–51

Great service and great people!

di
Review β„–52

Lady was rude and combative from the start. I dont know how you can possibly be that disgusting of a human being. All she could day was I just work here over and over. Didnt even give this place a chance left within 5 minutes after speaking to the rude vile lady at the front desk.

De
Review β„–53

Never had real work done here but purchased tires and smartstart calibrations with Tammy - always a good experience.

Br
Review β„–54

Great service . Talked to owners son A.J. He knows his stuff and hooked me up with the best tires for the money !

Za
Review β„–55

Great place! Great service and honest work!

la
Review β„–56

They did what I asked

Br
Review β„–57

The emissions place in loveland didnt pass my car and said it was a problem with a fuse... i called action tires and they told me to bring my car in and they will look at it. About 10 minutes in into diagnosing it they told me nothing was wrong and recommended i went to fort collins for my emmisions. They didnt charge me so thats very convenient.

Ho
Review β„–58

Thanks for all the help through out the years Tami & Aj

La
Review β„–59

Recommended by my stepdad. Best ever.

Al
Review β„–60

Great service and Tami and aj are awesome hands down best shop in loveland.

Gr
Review β„–61

Pretty good mechanics from my experience.

Ta
Review β„–62

Very good customer service, and got my car in very quickly! Will be coming back when needed!

Ra
Review β„–63

Good mechanics, reasonable charges!

JR
Review β„–64

Tammy and her crew have always treated me well. I wouldnt go anywhere else.

An
Review β„–65

Everything about this place is absolutely terrible.

Mi
Review β„–66

Would not recommend for the amount of time it takes to repair then to not have it repaired at all. They are extremely disorganized, unprofessional and rude to boot. Save your time and money!

Ke
Review β„–67

Fast friendly service

Du
Review β„–68

Charlie needs to hurry up and swap the geo

Jo
Review β„–69

Avoid this place at all costs.

N
Review β„–70

Worst experience of my life, fed lies about the rims I was sold brought to get balanced they were bent the lug nuts weren’t long enough destroyed all my lug nuts wasted my time and money on multiple shops looking at the issue and at this point I want my money back and to be done with a unprofessional business

Yu
Review β„–71

Charlie needs to hurry and swap the geo

Information
5 Photos
71 Comments
4.1 Rating
  • Address:220 S Cleveland Ave, Loveland, CO 80537, United States
  • Site:http://actionautomotiveloveland.com/
  • Phone:+1 970-663-5901
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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