Greeted warmly and right away. They listened to my concerns. Checked out my vehicle much quicker than I expected they could get to it. Sent me all diagnostic info and prioritized what was more urgent/ what could wait awhile.when I returned to discuss repair plan,acknowledged right away. Up front, fair pricing and personable So glad I went.
Very professional and helpful!They took my call, listened to my concerns and was able to take my car in the same day. I would say a fast turnout then most other repair shops. Price was not bad, but overall I’m happy!
Great service. Fair pricing. Everyone was really nice, accommodating and I liked that they took pictures/ videos to show me what everything looked like. It took 3 hours to do a full inspection which was long but very thorough and no one else had ever done that! I was also given transportation home and back! That’s a great service. Very happy and will be going back. Thanks for fixing issues that other places didn’t!
Excellent experience. We had a lingering alignment problem from a hard bump that had flatten both right tires and dented the rims. Car steering would waiver going around curves. Christian Brothers recognized that the electronic steering was impacted. Realigned tires and re-programmed lane departure system. Works like new. Only their experience identified and fixed this problem. Others missed it. I highly recommend Christian Brothers. They know their stuff.
Thanks for getting me in quickly, being thorough and informative, valuing my time by being prompt with the work & communication. I appreciate your honesty about what issues are critical vs issues that can wait a bit. It was a great first experience at your shop and I plan to return.
Great staff and turnaround time. Stacey went above and beyond by giving me a special little gift based on our conversation… So refreshing especially in today’s world!!!
Christian Brothers is an outstanding business. It’s peace of mind to know I can drop off my car and have a timely call back, an honest evaluation, a explanation I can understand (without being talked down to) of repairs needed and happy to take time answer questions. From the moment someone answers the phone, I know everything is handled. I wish more businesses treated customers as they do. My car is always returned with issues resolved completely.
I had taken my car to approximately three other dealers before landing at Christian Brothers. I left all the others with the same maintenance issue persisting and no good experiences to pocket when it came to common courtesy or customer satisfaction. Finally, I called Christian Brothers and got in contact with Brad and he was kind, courteous, and got my car in right away. They weren’t able to finish the repair that day but gave me a rental to drive, free of charge, and had it done the very next day. The price was reasonable and we were treated with respect. We will definitely be returning customers for any future maintenance. These are people you can trust!
The mechanics at Christian Bros are always incredibly thorough every time I have to take my car in. I drive a 2009 Honda Civic so it’s old! But they fix her up every time and always explain to me what they’re going to do and help me to understand the biggest priorities for my vehicle. That way, I can decide what to have repaired when and feel confident that it’s going to continue to run well! Thank you for the good care that you take of me and my family, Christian Brothers!
A great place to bring your vehicle for repairs! Friendly, professional and thorough from diagnosing the issues with photos to show what needs to be done to finishing when promised. I’ve had numerous vehicles in for service and have always been pleased with the results! Highly recommend you give them a call!
I will always go here for future car repairs, they took such great care of my car and fixing it in a timely manner. I loved how straight forward they were. Highly recommend coming here!
The staff was very friendly and they were able to get it done basically the same day dropped it off Add 5 oclock the day before and was done almost by 2 oclock the next day. Price was good and was happy to find out that I only had to replace half of my brakes not the front and back. Definitely will be coming back to them for anything I need.The staff was very friendly and they were able to get it done basically the same day dropped it off Add 5 oclock the day before and was done almost by 2 oclock the next day. Price was good and was happy to find out that I only had to replace half of my brakes not the front and back. Definitely will be coming back to them for anything I need.
Making the decision to have Christian Brothers service my car was the right choice. From their exceptional Customer Service to their Craftsmanship, quality of work, reconfirms my decision. I highly recommend them.
Great prices and customer service on my alignment and brake flush. Will definitely come back if i ever have issues with my car.
Never disappointed with this garage. They always seem to be able to fit you into the schedule and honest upfront about work that needs completed.
They found a difficult electrical issue causing sporadic non-starting. They problem solved the battery, starter, alternator and electrical leakage and determine the battery had failed. The car is starting great now.
Loved the quick service. Staff was friendly & courteous. No pressure to get more service than needed. More time needed to judge quality of materials & labor. Price is comparable to other shops.
I took my car here after a massive engine problem, and despite being extremely busy, they treated me with respect. I truly think they did they best the could working with my warranty(which was difficult for them, I’m sure).I’d recommend them to anyone.
Love this business! Nice really does make a difference. Came in for a tire rotation and oil change. Their waiting area is very comfortable and they make sure you’re taken care of, making sure you have a beverage and are okay while you wait- or they can shuttle you for free! They took enough time to do a thorough job but it was by no means too long. The inspection brought up a couple additional needs which they promptly took care of. Several members of my extended family go to them as well- and for good reason! These guys are thorough, trustworthy, knowledgable, and kind.
This was the 2nd time me bringing a car to them and they are fast and accurate. Very polite. I don’t want to take my car anywhere else! Love Christian Brothers!
They were very timely, polite and reasonably-priced. I will definitely be back!!
I’m a DIY mechanic and have been around the block many times Out of the dozens and diesels of shops I’ve used and seen this is by far the best. The work is AAA but so is their customer service. Daily updates via call and text messages. They even clean (degrease) the car after things like an oil change which is rare.I took my Camaro here after it had been to 3 other shops over about 3.5 months. They were able to fix it within a few day. Their expertise, professionalism, and experience is unmatched. I personally guarantee you won’t find a better shop.If anyone has a problem with a rate or a quote realize good talent costs money, if you take it to a shop with half of the rate you’ll get what you pay for.Brad in Loveland if you are reading this thanks so much for working with me.
I had a coupon for a full synthetic oil change, when it came time to pay I was handed a bill for an oil change with original motor oil. I told them I had came for a full synthetic oil change so they changed the price and told me I had received full synthetic. The sticker in my windshield says Im due for my next change in 3000 miles. I have a strong gut feeling I just paid synthetic prices for non synthetic oil.
Seemed a tad expensive, but overall was very confident in the service I received. I walked in and immediately felt like they were going to do a good job. They also shuttled me to the shop from work to pick up my car, which was very convenient.
Friendly staff, quality parts, reasonable prices and done on time. Can’t ask much more from a automotive service business.
The Christian Brothers garage on Branch Hill Guinea road has become our choice for our car maintenance and repair. Very honest, very transparent, and do not oversell work. In fact they have discussed with me that some work that is needed can be delayed until the problem became more pronounced. Also willing to drop you off at home or work after you leave your car or pick you up when you need to come to the garage when your car is finished.
Amazing service - were able to get me in last minute on a Friday afternoon b/c the issue I had was imminent & couldn’t wait until Monday to be fixed. Fair pricing, friendly staff. Would definitely recommend them!
My tire was leaking air and I was due to travel out of state driving 900 miles . I left my car overnight . They called the next day to say it held air in the tire and I should be all set . I picked upon the car . The next day I took off for my journey, 1 hour into the trip the tire once again lost tire pressure. Disappointed I stopped again to fill the tire, then had to stop every 30 minutes all the way home. It was a nightmare trip . Everyone at the location was extremely nice however as far as problem solving on this issue I was left very disappointed to say the least. Once I return home I took the car to my local place and the discovered I needed to replace the Valve. A simple fix that any experienced shop should be able to Diagnose especially when they were told the tire would not hold air .
I was able to get my car in and out on very little notice at the busiest time of the day. Service was prompt and accomodating, will be going back again next time I have a service issue.
We have used Christian Brothers exclusively since moving to Loveland a few years ago. Great, honest people who provide excellent quality work.
Thank you for the timely service. You were there when we needed you and did a fine job repairing our tire.
CBA was able to trouble-shoot the issue with my vehicle, it turned out to be the manifold, and corrected the issue quickly and effectively. Im a customer for life! Thanks CBA!
Was quoted $67 after my costco discount but was charged $114 because my car was foreign which was made clear during the quote when they asked the make & model of car. Otherwise they offered a good service and were friendly.
I had a really great experience with Christian Brothers! I really appreciate the hands on approach receiving several calls and text messages to keep me in the loop. The extra touch of driving my car up to me afterwards is nice! Also they have the best warranty on parts. I got the breaks and rotors replaced on my 2018 Kia Soul + and also an oil change. Super convenient!
Just had bought a car but was really busy at work to change the oil so I decided to call Christian Brothers and they got me in and out was no beating around the bush and did not try to sell me the entire store told me exactly what they are going to do to it . as soon it was pulled in the garage I got a text message stating they began to service my car even though its just for a basic oil change will definitely go back to see them guys again they were very professional from the time I walked into the door had multiple hellos and when I was leaving just about everybody office told me to have a good day great place great service and well definitely recommend all my friends and
Since finding Christian Brothers Automotive, we no longer have to worry about auto service and repairs. We trust their service 100% and if we have questions, they are there to help. Theres no high pressure to try and convince you of something you may not currently have in mind. They make the dealership look shabby in comparison.
The staff is top notch ASE master techs and the front desk staff really worked with me and got my baby back on the road thanks so much guys
Needed most everything replaced on truck brakes, 220,000 miles and still going strong ! Very quick turn-around. Brad & Wes are really easy to deal with, lots of bays so they can usually get you in quick. Fair pricing, and they always look over entire vehicle to let you you what else may need attention soon. Loaner car &/or transportation back home or to your workplace makes it really easy to have your car in the shopThanks Doug, Brad, and all!!
Christian Brothers Automotive repaired my sons car in two days during the holiday week.We are new to the area and my sons Rav 4 had an oil leak from an unknown source on Dec.28. He needed to leave town on Dec 30.Christian Brothers repaired his car and had him on his way on the morning of Dec.30.Thank you Wes. Courteous, Professional,Thorough Service!
They truly reflect the values in their name. Exceeded my expectations. Very trustworthy and professional, kind and courteous. Very fair prices. They were able to get my car in quickly. I have an older BMW and they even had the expertise to fix it instead of me having to take it to a specialist.
Some of the nicest people around. Amazing service quick. I will be coming back.
Wonderful place to get my 🚗 car ✔..I love the shuttle service..its great wish more car companies would offer this kind of service..
Christian Brothers Automotive is a very respectable and high quality auto repair company. The owner Doug is a very genuine person who reached out to me personally when a situation occurred. Also, Stacey was one of the nicest office managers Ive ever met, she even gave me a ride back to work after dropping my car off. Highly recommend!
Very happy with the overall service. Very pleasant when dropping vehicle off. It was done early, and no surprises in my bill. Also I felt prices were very much aligned with typical market pricing. Will be back!
I had my car towed in for a new alternator and belt. They tried to charge me $90 for a diagnostic test to see if in fact the alternator was bad. I know the alternator is bad so I asked would that diagnose any other issues. I was told the test would only tell me if it was the alternator or batter that was bad. I passed on the test. I was quoted $980 to fix the alternator and the Belt. The belt is only $40 and alternator is $80. So I was being charged $860 for labor. This place is not reasonable at all and unless you have money to give away don’t go!!!! I got my car towed to a new shop that charged me $580 for the work and my cars running great.
Work was completed quickly and communication was great.
Thanks, Christian Brothers! They diagnosed a transmission sensor problem, kept me abreast of progress and, now, our vehicle performing much better.
Brought two cars to them, both have had work completed successful and in AN EXTREMELY timely manner. The price may be a little higher than other shops but with next day or two day turn around time its been more than worth it. Theyll be doing my third car here shortly.
Great place to get your car or truck or SUV fixed at they are very Honest about what your car needs they have done a lot of work on my cars and I like how I can listen to Christian music While my car is getting fixed Brad and Wes are very Good What they do. I trust them then any other Garage
This is the First time ive brought my car to Christian Brothers Automotive. The faculty was very clean and well kept. The technician had sent over a detailed inspection and was very helpful in explaining it. Very professional and prompt service. I will definitely be bring my vehicles back in the future.
Always go there, reccomend to family and friends. Clean facilities, shop & waiting room. Very knowledgeable and friendly.
This was my first time to Christian Brothers and would return!! Love the shuttle! I would only suggest the car be cleaned up in the interior as other car dealers and service repairs shops do. Office was impeccably clean and staff was very professional. Wore masks too!
Christian Brothers Automotive is a fair and honest repair garage that is hard to find these days. They have earned our trust from our first use of the facility over two years ago. First impressions are lasting impressions and the overall cleanliness, order and everyone in uniforms was important.I was offered something to drink and a courtesy ride if needed, and that is the standard each time.Our most recent use involved rough idling of the engine which they traced back to an air conditioning system repair they had done previously and reaccomplished the work charging it to warranty! It’s still idling rough but I have faith that they will get to the bottom of it.
I was referred here by my mom and has a positive experience! The staff were super friendly and they called me with updates which is always much appreciated. Ended up being a simple seal job on a deflating tire. Quick and easy and fairly priced. :) happy customer!
Christian Brothers excels at customer service. If any of my friends or family members needs an automotive repair Christian Brothers is the first company I think of.
The teams at Loveland and West Chester treat me like family, they are professional, courteous, straightforward and honest. I highly recommend for all your automotive needs.
Wonderful. Nolan was such a help and they did an incredible job.
Highly recommend Christians Brothers. They are honest, respectful and so helpful! Every time I have needed help they go beyond service to being an actual blessing! From Mr Doug to anyone who assists you on the phone to the mechanics! Support this business. Very rare these days. May our Lord bless them all!
I reached out to CBA from reviews of their business since my mechanic retired and closed his business. I am so glad I did. My niece is a single Mom and was having some issues with her car. I spoke with Wess and he assured me they would check the car out that day and he was true to his word. The diagnostics revealed several issues with her car but he helped me by identifying the most urgent repairs first which helped since she and I are on fixed incomes. They are very professional, friendly and caring and I am so thankful I found their business and I will definitely refer others to them which I already have. If I could give them 10 plus stars I would.
Great costumer service and very transparent in what they were doing.
Great place for serving cars. Polite bunch of people.
Electrical system in our van had confusing symptoms. They were able to solve the problem. I feel confident about Brads advice for service.
Great friendly and efficient service!
Kept me informed all the way through the process. Inspection report and estimate were easy to read and understand. When I declined some of the items, there was no argument or coercion. The job was completed as promised. All interactions and communications were very professional. Very satisfied with the experience.
Quick work, courteous shuttle, pleasant staff - is whyI always go here for service
Recommended from a friend for good reason. Saved 300$ off a quote from bob summerel with much better quality of service and personal care. Employees were easy to talk to and willing to help me through my situation. Primo shop with honest prices.
I had such a positive experience with Christian Brothers. I called in advance to get their opinion and pricing on a few things, and they were extremely informative, helpful, and transparent. This great customer care continued when I took my vehicle in for service. They were very kind and they got the work done in a timely manner for (what I feel like was) a fair cost. Definitely will be taking my vehicle(s) back to Christian Brothers for maintenance and repairs in the future.
Great experience. Fair price, clean courteous and engaging! Just need a few more parking spaces. Will certainly do business again.
I have used Christian Brothers since they opened in Loveland. With a family of triplet High School drivers and my wife and I, we trust no one like Christian Brothers with all of our cars. They give us the most personalized service, with quick response and top tier automotive expertise. They go above and beyond to ensure our cars are completely safe and up to date with service, while keeping the work at very competitive costs. Brad, Stacy and the whole team have made our trust in their abilities unquestionably positive. I would recommend no one else but Christian Brothers. Thank you for all your help over the years.
Clean shop and nice employees. But very expensive and they kept our vehicle much longer than originally promised and failed to update us as to progress (I had to call them). They use scare tactics and shame to coerce you into buying the most expensive parts. I appreciate the cleanliness and friendliness, however I’d prefer to use a shop that is more mindful of a customer’s budget, especially considering how much folks are struggling right now. I don’t mind seeing some grease stains around an auto shop.
They really care for their customers and always tell the truth about whats wrong with your vehicle when you go there tell Wes or Brad you saw my review and I sent you to them God bless you all
This company is very professional and kind. They work quickly and were very honest about what was needed. Highly recommend!
It was a great experience! The timely and informative text messages were great! The payment was easy and price was good! Plan to send my other cars here!
This is the only shop I will take my cars to.The staff is friendly, respectful, and most importantly honest. I recommend them to everyone, all shops should look at this business model and copy it.
Be warned. I brought my truck in for a slight ABS issue and it ended with the brake system failing and I had to sell the truck. I paid $2400 to have the brakes repaired by this shop. It was going to cost $2700 to fix their repair. The owner hides behind the Bible and his faith but is a master of manipulation and lies. If he is the measureof a Christian, Id be ashamed to call myself one. I wouldnt trust this shop with a valve stem cap change. Beware and please take your vehicle elsewhere.
Very pleasant to work with. Never felt like I was being mislead. With my budget, they did everything they possibly could and then some.
The crew at Christian Brothers was wonderful. They kept me informed every step of the way and made sure that my car was back to prime condition. They even provided a loaner car for the day, while parts were being gathered and repairs were being completed. It was wonderful dealing with everyone on their team.
Great service, and very polite staff.First time there I will come back again.
Always very honest, I will say the pricing is towards the premium side but the service is no doubt premium. I highly recommend taking cars here for new car inspections they have a very thorough bumper to bumper inspection.
Very happy with the work and price. I will be back in the future.
Great place get your car fixed at
Christian Brothers were honest, friendly, prompt, and professional in repairing my 14 year old vehicle. Wes was our contact and could not have been any more helpful. I will return here for my automotive needs and recommend them.—John B.
Fantastic- every one from the top down is kind, caring, polite, professional and experts in their job.I’m very blessed to have such a car and more importantly to have the team that fixes it.I couldn’t do it with out you.A special thanks to Gus who goes above and beyond the call of duty. Brad who works his magic in getting the jobs done.And to all of you - A Big Thank you!
I moved recently and where I used to get my oil changed was no longer convenient. CBA is right down the road from my new home, so I went online to book an appointment. Booking an appointment was SUPER easy and they responded right away. I requested an oil change and tire rotation. When I got there everyone was incredibly nice and took care of me right away. When my car was done they called me to the counter and told me my tires didnt need rotated! Saved me $20 bucks! I dont think a lot of places would be this honest. The price was incredibly fair and actually about $20 dollars less than where I was taking it before. Theyve got my business from now on! Thanks guys!
Brad provides outstanding customer service. He always ensures that my 1999 Suburban receives the best care within a limited budget. When I need a ride home, he cheerfully drives me. Once, he and Wes even brought my vehicle back to the house so that I wouldnt have to disrupt our toddler grandsons routine. Doing business with clean-cut and honest Christians is a blessing.
I always get my oil changed here. Great service, friendly people, for a good price.
This was my first visit to Christian Brothers for auto work. They were very honest and helpful explaining to my the options for my repairs. Im a happy customer.The only reason I gave four rather than five stars was that my car took a little longer than expected. But I will be using them again when I need further auto work. And I would recommend them to anyone.
A little more than the cheap places but the parts are better and the service is unbeatable. Ask about the guarantee, you wont be disappointed at all.
Christian Brothers in Loveland was very accommodating. Wes was absolutely great to work with. Initial quote was a little on the high side compared to local competitors, but I was encouraged by the positive reviews online, and we found a workable solution. So far, Im quite satisfied with the workmanship and customer service. I highly recommend Christian Brothers in Loveland!
Friendly and very trustworthy, just a little on the pricey side.
Great, personal service. Reasonable prices. Nice waiting room.
I have used Christian Brothers several times in the last 2 years. They are very easy to work with and I have found they spend the time to answer your questions. There work is as good as or better than any dealer and are easy to work with. They dont rush you out to get to the next person.
My wifes break caliper fell off driving because a bolt was missed on the mounting bracket. Terrible.
Service was great. All interaction with the employees was awesome as well. This was our second time having them service our vehicle. We traveled over 30 minutes to get to their location. We will definitely have our vehicle serviced at this location again when we need maintenance performed. I would recommend Christian Brothers Automotive to everyone.
Christian Brothers Automotive came highly recommended. Although this Loveland location is at least 26 miles from my job and like distance from my home, the service is well worth the travel time and distance. I would recommend Christian Brothers Automotive to my family and friends. I appreciate the text messages informing me of where my car is in the repair process. Very considerate, courteous, thorough, and trustworthy. They took the time to thoroughly explain things and also gave me an estimate for the next repair job. Now I am back for more of their good service that I can depend on. Thanks!
Brad was professional and helpful. I have to go there multiple times for the same problem but hopefully it is done for now. They did some work under warranty. I’ll go there again. Thanks Sanjay
We have used Christian Brothers a few times. I trust that Im being given a fair price and that they will produce quality work. The team is friendly, helpful and courteous. After mentioning that we may need to rent a car while getting ours serviced, they offered a loaner for the entire day. Amazing customer service! Absolutely recommend using Christian Brothers for any auto service you need complete!
I was working on a budget. Nolan and the team were super nice and helped me get my car fixed within it. Very professional. Than you for everything.
Had an excellent experience at Christian Brothers Automotive. They were very prompt, respectful, and kept me updated every hour or so. Way better than the shops who act like you don’t matter or try to sell you stuff you don’t need.
I discovered Christian Brothers through the Costco Automotive Program. My vehicle needed an alignment after purchasing tires from Costco. Christian Brothers is one of the choices I received through the program. I couldn’t be happier with the work and professionalism of the Loveland, OH location! I will definitely be a returning customer!!