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Express Towing 24
4914 Poplar Level Rd, Louisville, KY 40219, United States
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Express Towing 24

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Ki
Review №1

Danny P was the nicest and helpful tow truck person Ive ever met. He was super sweet and helped me fix my battery connection and told me exactly what I needed to do to fix the problem. He is a very genuine and we had a good conversation when we road to drop my car off. Super down to earth and loves to help people. 10/10 recommend!

Ca
Review №2

Danny P was great from the time he called to make sure he had the right address until rolled away with my car. This guy has a wonderful personality. Need more people providing services like him. He represented this company well. Most definitely will use them again and refer this company. Thanks Danny and Express Towing 24

La
Review №3

Danny was an amazing guy. Right after I called for service, he was there in less than 15 minutes. Great sense of humor. Told me what could be wrong with my car and it was exactly what he said, the battery. I would recommend him to anyone, cause his customer service is awesome. Great guy!!!

Ma
Review №4

The tow driver arrived with no notice and refused to let me get anything out of my car. He called to say he was outside. I asked politely: please, can I just have two minutes to get a few things out of my car? I hadnt received ANY advance notification of his arrival. He refused. By the time I got outside, hed already started driving off with my car. (And, by the way, he didnt even have the key to the car, which the body shop would have needed.) I waved him down—hey, please, wait a second! He stopped the car on a side street. I asked him again: please, I need to get a few items out of my car, I had no notice! He refused, got angry and rude, and said he wasnt going to tow my car after all. He moved the car back to where it was, but didnt properly line it up in the parking spot lines, so now it was hanging out into the street. Ive never had such shockingly bad service in my life! When I asked him his name, he said, None of your business.

Ke
Review №5

I was blessed to have Danny to come out to help me, i was going to get my trucked towed, however after Danny took the time to look at it, he was able to fix it for me. I want to thank Danny again for his help and showing me how to fix it temp until i can get it fixed. Not to often that you are blessed to get help from a great worker and professional. Also, I want to send out prayers to Danny and his family, and my family and myself will be praying for his baby!

Jo
Review №6

Needed a tow and AAA gave me a three hour window. Next thing I know, I get a call from Danny P. of Express Towing 24, who gives me an estimated time of 15 minutes. Danny got there fast, got my car up quick and even dropped me off at my doorstep. Incredible service, extremely professional and on-time. Big thanks to Danny and Express Towing 24!

Ca
Review №7

Danny at Express 24 Towing was REMARKABLE! Called with estimated time of arrival, was there at that time, and went above and beyond your normal towing experience. Was very professional and personal-able, empathetic to the car situation as well as my frustration. Don’t Let Danny Go, GOOD Workers Are HARD To Find!!

Mi
Review №8

Had a problem with my 2021 Chevy Tahoe starting after I performed a software update last night. AAA sent someone out who couldn’t get it jumped and then sent a tow truck out who couldn’t get get it loaded on truck and eventually they sent another tow truck out. Danny P. Was able to jump it so I could drive it to dealership. He was very professional and kind. Even called to check on me to make sure I made it to dealership. He was awesome. Thank you Danny. My day started out horrible but got better when you came to help.Michelle Scholtz

K
Review №9

Danny P is the tow guy we got and as frustrating as the situation was he made us laugh and smile the entire way home. He was fast, very professional, personable, helpful and very kind! We felt like we had been knowing him for years by the end of the tow ride lol. Thanks so much Danny!

Ha
Review №10

Danny P was fast, efficient, and pulled us to safety when our truck and trailer broke down in the middle of 5 lane traffic in Louisville. 10/10 would recommend!

Be
Review №11

Great experience. Danny was there quick and got me taken care of. Put the car right where I needed it!

Je
Review №12

Danny is the best, they send a tow driver to start my bmw n he couldn’t get it done, Danny showed up n got it running U go Danny best in Louisville

Ca
Review №13

Danny pulled my car out of the ditch-- was very helpful. I would definitely recommend.

Jo
Review №14

Danny Pantoja had a new truck, cold air, and on such a long tow from Hillview to Brandenburg was quite personable and made the long haul a great road trip!Ill be requesting Danny P next time my ride wont roll.Jonathan

Be
Review №15

Danny P. was very nice and polite and once he arrived everything went smooth.

K
Review №16

I had Danny and he was amazing, he came to tow my car but was able to recognize my car issue in 5 mins!! Best tow guy I ever had!!!

Da
Review №17

I had Danny he was super fast and also was very knowledgeable about his job. I appreciate him taking the time to be nice in this frustrating situation! Kudos Daddy.

Tr
Review №18

Danny Danny p is one of the most friendliest people I have ever met, and professional at his job. I have never seen a guy handle a truck that size in places as small as mine..Will use him again for sure.

Tb
Review №19

Danny was awesome. His was a blessing!

J.
Review №20

Got me taken care of ..

As
Review №21

Danny was super quick and fast. Hes truck broke down and he was able fix it and still tow my car fast!

Q
Review №22

Danny P was great!

Sc
Review №23

The guys are always professional, provide fast safe service and have great rates too. I recommend to all of my customers. Thank you!

Vi
Review №24

He arrived sooo Fast and he was very nice.

Tr
Review №25

Sam is extremely nice and professional. His business model is customer service oriented and it shows. His driver got to me so fast that I thought he flew there. Lol. If you want top notch service in every way, call Express Towing. Thank you!

Ah
Review №26

Good people always on timeAnd good serviceThank you very much1st class used tires and more

Ed
Review №27

The operator didnt seem to know what he was doing

me
Review №28

I’m not a review type of girl, but when I tell that Sam did his thing he did his thing !!! He was super efficient and was able to get the spare out of the trunk (issue the other emergency roadside couldn’t do) and on with no issue. He made it clear he doesn’t leave his customers stranded and make sure they are good ! Way to go !

th
Review №29

Danny was amazing and professional with a great personality, after having a rough couple of days he managed to make us smile and laugh! Thanks again Danny for towing our Chrysler to the repair shop

Br
Review №30

I had a bad accident a couple weeks ago, and (because Im stupid) had to have my car towed. They showed quickly and were extremely professional about it.

Ge
Review №31

Very fast, friendly and amazing!!! RECOMMEND!!!!

Pr
Review №32

We call sam for all of your towing needs they take care of all of our towing needs, cheapest in town and very fast service, the only towing company I will ever use.

ja
Review №33

Cant tell if the driver was clean because he just got to work or because he didnt want to work, pretty much told me he couldnt tow my truck with his flatbed. Called AAA they sent out another from a different company and the job got done without getting told lies such as my winch wont reach I will never use this company again

Ka
Review №34

My car was pile driven into the side of my garage by a car that veered off the road; it was going to be a delicate tow job. My car had to come off of the garage without doing more damage to the car. Express Towing did an excellent job. They were fast, friendly and did a remarkable job!! Highly recomment

Je
Review №35

Outstanding business in the community! They had towed my sons wrecked car and stored it inside until the insurance company came to pick it up. They allowed me to come and get all his items out of the car before it was taken away. I even noticed on the following day that I had forgotten a GPS device and lots of gift cards in the car. They took both items out and stored them personally until I could get there to get them. Very personable, professional and honest owners!!

da
Review №36

At first it is a little hard to find the Google maps needs to be updated

ja
Review №37

Great experience with Express Towing. Fast friendly and professional. Mo (goes by Hummer) was a great driver and very helpful.

Do
Review №38

While getting on I-64 E from the Watterson Expressway, the driver of the flatbed came speeding up from behind and rode my butt. He then whipped over in the left lane and sped away. Upon going a little further up the lane he did the same thing. A truck that big should NOT be whipping in and out of traffic and speeding that fast. VERY UNPROFFESIONAL AND PUT A LOT OF PEOPLES LIFE AT RISK!!!!

ri
Review №39

Great guys they took wonderful care of me I would choose them over Suburban Towing any day

Ab
Review №40

We were driving down the road and the driver of one of their trucks almost hit us twice. He was trying to get in our lane. Did not use a turn signal at all. We had to stop before he hit us. This happened a second time and then the driver did the exact thing to another car.

Fa
Review №41

Awesome service very helpful and friendly i would recommended for anyone looking for the best towing

Di
Review №42

Best towing company in the state of Kentucky, the driver was very carful and fragile with my panamera not to mention they have unbeatable rates they will be the only people allowed to tow any of my cars from now on!!!!!

Ro
Review №43

**BEWARE~SHEISTY, HORRIBLE SERVICE** Owner and driver were extremely rude!!! Driver confirmed one price at pick-up, then quoted different price at drop-off. I have roadside assistance/towing coverage through my insurance. I had my local agent call the owner to verify pricing, etc., the owner of this company told my agent to go F_ _ _ _ himself. I DO NOT RECOMMEND THIS COMPANY AND PLAN TO TELL EVERYONE I KNOW NOT TO PATRONIZE THIS COMPANY. THE ONLY REASON I GAVE 1 STAR WAS SO I COULD POST THIS REVIEW. THEY DONT DESERVE ANY STARS OR YOUR BUSINESS!!!

Ky
Review №44

I had great service and the price was good to

Sh
Review №45

Very rude! He was very hard on my car. Very unprofessional. Also got rude with me when i asked to get my house key off my keychain. Do not use these people.

Co
Review №46

Very nice gentleman, vey helpfull. Only snag was the hour wait but that is so just about everywhere you go

Vi
Review №47

Refhal was very polite and prompt.

Do
Review №48

Drivers took my belongings from my car beware....😡😡😡my car beware

Su
Review №49

Terrible experience - When Driver showed up He didnt even roll down his window to acknowledge us.He then smoked a cigarette while talking to his girlfriend via face time - we could see this through his window. He finished his smoke-opened his door and through his still lit cigarette on the street. Without warning threw his truck in reverse and almost hit my Wifes Car! Had to lay on the horn or he would have crashed into us. He then pulled out of the court where my vehicle/service van was- turned around and backed back into the court and then the dispatcher for AAA called at same time to say he unable to haul van- was too heavily loaded amazing feat of observation being is he never got out of this truck to look inside my van!!! Smaller truck than his towed it the night before when it first broke down- told him this and he just spoke rudely that he unable to haul it - I then told him a few unpleasant things I was thinking about Him!! What a Jerk Hey AAA What the...

Ha
Review №50

Balls

Hy
Review №51

Rude don’t do busy with company!

Information
42 Photos
51 Comments
3.8 Rating
  • Address:4914 Poplar Level Rd, Louisville, KY 40219, United States
  • Phone:+1 502-442-6333
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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