I’ve had an annual maintenance contract with Air Comfort for many years. It has been a great decision. They contact me when it is time to do the cleaning and system check, so I don’t have to remember to schedule it myself. Overall I’ve been very happy with the service that I’ve gotten over the years.
Air Comfort of KY has been servicing our furnace and AC for a number of years and we have always had exceptional service. They are on time and the technicians are always courteous, knowledgeable and thorough. Great company!
Air comfort has been a reliable service provider for my HVAC needs for both personal and business for over 12 years. Always responsive, trustworthy, and efficient.
I had a really good experience with this company. Everyone was very courteous and the service was prompt. I would encourage others to use them.
Garr great work very until job is done
I have used Air Comfort for my AC and Heating (Boiler) for almost 20 years now. They are knowledgeable and honest. I highly recommend them and I never use anyone else.
Air comfort is a very professional and reliable company who has installed and serviced both my furnace and A/C units. Always on time and offer a great maintenance program. I highly recommend air comfort for all your heating and cooling needs!
Air Comfort has impressed me with their professional and honest service. They take care of my home and business HVAC.
My family’s furnace went out and Air Comfort of Kentucky was amazing. We were having trouble with our home warranty company and Air Comfort of KY did everything in their power to help us. Mindy was very helpful with my mom and Mark (who actually came to fix the furnace when he could) was incredible. Mark was very knowledgeable and experienced. He took his time and made sure everything was installed properly. A second tech was with Mark and he made sure the tech was also doing things properly and took the time to explain things to him as well. He took the time to show me what things were and how to fix and do small things myself in the future, without having to call them. This company is always on time and very professional. They do what they can and try to accommodate. Use this company and ask for Mark!
Terrific company with wonderful owners and technicians. They are honest and perform thorough work. They take the time to care about their customers. If one of their customers are not well, they will reach out to check on them! You will not get that level of care with most other companies.I highly recommend Air Comfort.
We had a mini ductless heat pump installed by Air Comfort. They arrived wenn they said they would! They were very professional and took great care installing our unit. And the price was very reasonable! Will definitely be calling for their services again. Thanks for the great job Air Comfort and team.
Outstanding service. Quick respond and really honest.We highly recommend it
Kevin came out on short notice to diagnose my broken AC. Not only was he incredibly professional, he diagnosed and fixed it the same day. The office staff who returned my phone calls and worked to squeeze me in were very pleasant as well. Highly recommend.
Air Comfort was assigned to do a second opinion of my furnace by my home warranty company. The first company that came out did not do a proper diagnosis and tried to deny my claim. When Air Comfort came out, they determined I had a cracked heat exchanger on my furnace making it unsafe. They replaced the furnace in a timely manner and made sure I had everything I needed. They are very friendly and professional. I would highly recommend them for any HVAC work you need done.
We are very pleased with our services from Air Comfort. My husband and I built a home 2 years ago and there has always been a temperature difference from one end of our home to the other by as much as 10 -15 degree difference. Mark and his team were able to diagnosis the problem quickly and come up with a resolution for us to distribute even heating and cooling. I would recommend Air Comfort to anyone that is looking for an experienced, honest company to work with for their heating and cooling needs!
I have been fully satisfied with their service, hence my staying with the same co. for several years.
Mark came promptly and gave an estimate on the Mr Slim ductless system, we liked him and ordered the unit, the technicians installed it today and were very friendly and professional. I would recommend this company.
I have been using Air Comfort of Ky for almost 10 years now. They replaced my furnace and air conditioning unit in my last house as well as my annual checkups to ensure my units were operating properly to maintain my warranty. When I moved I made sure to call them to perform my service at my next house as well. They have always been up-front, honest and very easy to work with. I definitely recommend Mark and the rest of the team at Air Comfort of Ky. Call Mindy and set up an appointment today, you wont be disappointed.
Outstanding small company serving HVAC needs. I interacted with Mark for this repair of our outside unit. He was efficient, professional, and kind in both the repair and the interaction throughout. He diagnosed the issue quickly, followed up with all information, got the part quickly, performed the repair, and ensured everything worked properly. Also, Mindy acting as coordinator was great to work with and got the information we needed promptly. The companys staff seemed like they cared which was very important. Highly recommend.
Ive used Air Comfort for to do work on home and my business. Mark and his staff have always done a great job! They are honest and look for alternatives solutions to save you money when something goes wrong.
We highly recommend AirComfort of KY for all your service needs. They are responsive, knowledgeable, and Mindy is the best!
Professional, knowledgeable, responsive, reasonable priced service. Would recommend Air Comfort of KY to anybody
Mark and the air comfort family have gone above and beyond for us . They Came out to our home for and inspection and cleaning . With the inspection they found some issues with our unit . Which we passed on the repairs at the time which we should of not done since those some parts ended up failing with in couple weeks . Thank you mark for taking care of what we should of the fist time and being honest and trust worthy !
Honest, ethical, trustworthy, and highly skilled. My go-to guys for HVAC.
Lee & Nick did an outstanding job installing our Mitsubishi mini-split. a very tight and clean looking install. Very happy with the installation and price provided by Air Comfort of Ky
Outstanding service. Their response time was very fast especially considering this is their busiest part of the year. Pricing was fair and was right in line with other companies. I highly recommend this company.
Great service. They have always responded quickly and resolve the problem.
I wanted to say a few words about Mark. I just received 9 quotes for replacing our central AC/furnace, and Mark was one of the people who provided a quote. Mark was absolutely wonderful in spending the time (that only one other vendor matched) to walk through all the options, estimate load capacity, answer detailed questions, and generally giving me the sense that he really cared about the installation and the relationship he was building with his potential customer. Ultimately, we ended up choosing a different system and vendor based entirely on factors that were out of Marks control (warranty details on promotion). When I informed him of this he was both courteous and professional, wished us well and offered his assistance in any future time. I would not hesitate to recommend him, he was great.
Mark and the Air Comfort team are truly masters in their field. There is no other heating/air company I would trust with my home. If you want honest and excellent work, call Air Comfort of KY.
The Air Comfort team has always been there when I needed anything. They are fast and just great people to be around. I will always use Air Comfort for all of my HVAC needs. Thanks again Mark
We had an emergency due to potential carbon monoxide leak. We were referred to Air Comfort who came out immediately and fixed the problem promptly and professionally. Also, the cost for the service was very reasonable. I would use them again in a heartbeat. Thank you!
Air Comfort has been to my business multiple times to work on AC units and duct work. I appreciate the straight-forward and honest assessment. I have recommended Mark for other business owners with heating/air problems.
I highly recommend Air Comfort. Quality ownership with quality employees. They will not try and upsell you on equipment or upgrades. Honest, trustworthy, and very knowledgeable about the industry.
Last weekend our air conditioner stopped working. We called a company we had used in the past to assess the problem. After paying the after hours fee, we were delivered the news that we would either need to spend a lot of money for diagnostics and repair or would need to replace the entire unit.We called our neighbors, recalling that they had reported a positive experience with the company that they used last year when replacing their air conditioner. They told us to call Air Comfort of KY. They were one of two companies that we called for quotes. When the other company came out, they didnt even look at the unit. They laid out the new unit options and were briskly out the door. When the Air Comfort sales representative, Cynthia, came out to discuss new units, she repeatedly suggested that we have a service technician come out to determine whether we could repair our current unit instead. Mark, the general manager and service technician, came out about an hour later and investigated the problem thoroughly. He found the problem within minutes and provided us with a solution that saved us thousands of dollars. We were able to fix our existing unit instead of having to purchase a new one. In addition, Mark worked us into the schedule the next morning for repairs. The service technician, Keith, performed the repairs and even made a special trip to pick up a load of special order filters to fit our furnace.We highly recommend Air Comfort of Kentucky for all of your HVAC needs. They provide excellent service with integrity and dependability. We will definitely use them in the future and will encourage everyone we know to do so as well.
When installing a new part for my heat pump, through a home warranty claim, they greatly overcharged for anything that the warranty did not cover. The worst example of which was their duct modification charge of 185 dollars, this amounted to installing an L-bracket. If you have a home warranty claim they know you cant shop around and will gouge you for everything they can.
2nd home & 2nd time using Air Comfort of KY. Once again quick response time to check out problem & fair price for service. We had to replace an existing heat pump that was installed 5yrs ago thru another company. We were not able to use full 10yr warranty due to it not being registered within the first 30days! Air Comfort of KY registers the equipment they install so I will not have this happen again! Keith did an exceptional job. He is very professional & thorough. He even took extra time to correct a few things aesthetically that the previous company did not. Thank you again Air Comfort of KY!
They came in and installed a furnace the technician did a good job the only problem was while installing the furnace the technician brokevthe light that was in the closet and then denied it . I called in the office the manager didnt fix the problem. So with that beign sai d . I had planned to get a new air conditioner unit in jus but i will be taking my buisness somewhere else at this point
Go with one of the Big companies. All these positive reviews seem nice but when something they did, is called into question a few months or years down the road, Mark is going to tell you in a round about way, it’s not his problem. (He can be quite rude)Called to have HVAC serviced and when the HVAC company pull the cover off my 4 year old, $7,000 system, it had water in it and the drain was full.I, like most people, do not have my system checked every single year, especially when this new. The drain was clogged. Turns out AirComfort did not connect the safety float switch properly when they installed it. Now I have soaking wet insulation in my crawl space.When the cover was removed, the wires leading to the float switch were just laying there not connected to anything. Mark admits it “may have not been installed correctly” but was “dumbfounded” and basically scolded me for not having it checked every year. (We all know that would have made ZERO difference).He refused to even come check the crawl space to see what damage may have been caused by the switch not turning off the system, due to water backing up.At the very least I asked him to reimburse me the 73 dollars that the other company charged, to connect wires that his crew should have connected 4 years ago. Of course he’s not going to do that either and conveniently said “you should have called us”. (After it’s been fixed).I understand to some extent, not wanting to commit to possibly hundreds, if not over a thousand dollars in repairs because his guys didn’t pay attention to the work they do. BUT AT THE VERY LEAST, why would he not AT A MINIMUM, simply reimburse me the repair cost. I would have still been disappointed but would not left a bad review.Go with one of the big companies for your HVAC needs. This company will use ANY excuse to pass the fault to you.
Honest and give you the right advice for your situation. Quality company!
Air Comfort of KY