We used Unique Stone and Tile for our pool deck renovation. We worked with Al and chose a beautiful travertine stone and was introduced to Scott as the installer. Working as a team, they did a fabulous job. Al with his knowledge of the stone and Scott with his excellent workmanship. They listened to our concerns and answered all our questions and even gave us an opportunity to visit a former customer to see what a finished product would look like. We could not be more pleased, and the compliments we get from our friends bear this out. We would highly recommend Al and Scott and look forward to our next project.
We could not be happier with our full bathroom remodel through Unique Stone and Tile! Al is an expert in the area of design and remodeling. He worked with us one on one to give us so many great ideas to transform our old outdated bathroom into something more than we could have imagined. The quality of their products and personal one on one service is top notch- not something you find in other big box stores. We also went through them for our new master bedroom flooring and we love it! We are so happy with the outcome and would highly recommend them for your next remodel project.
Total remodel of 2 bathrooms. Al and his crew were amazing. I have remodeled a kitchen and found out bathrooms are very complicated. I found Al very knowledgeable and the installer he recommended were able to overcome every obstacle. My house is 40 years old and have new bathrooms that update it to the future. I am very pleased.
Although the showroom may appear small they have a wide selection of quality material. Al’s experience in the business and his help with choosing all the components was very helpful. Scott who did the installation is not just a jack of all trades but a king of all trades. His skills are amazing and it was nice to have one person who is so reliable to do everything. We would certainly work with Al and Scott again.
We have used Unique Stone and Tile for our bathroom remodels, flooring and fireplace upgrades and are now back for the kitchen! We couldnt be happier with all of our projects. Al has provided us with quality materials and excellent resources for installation services. Our projects have spanned many years, and Al at Unique Stone continues to be our go to for all of our home remodeling projects!
I used Unique Tile & Stone to install a backsplash in our kitchen a few years ago and find ourselves needing their expertise again. I only trust our tiling /stone needs to Al and his team of installers; they are professional; courteous and arrive on time for their scheduled appointments! Unique Tile and stone is only the second company I can say that about in the central Florida area. I Strongly recommend them.
My wife and I wasted so much time combing through the box stores and tile outlets looking for tile that you wouldn’t see in every other home. Al helped us find something we loved immediately and was able to answer any question we had. Was a breath of fresh air to NOT have to push a “customer needs assistance” button only to get assistance from somebody in another department that can’t answer any questions. We’ll be back!!!
Beautiful store with excellent customer service! Albert was extremely helpful in helping me to choose wood plank tiles that would compliment my home. The stone we selected for our new travertine stairs is gorgeous. Scott installed the new floors and stairs to perfection! From selecting tiles, measuring and installation they handled it all beautifully. The prices are competitive with other stores but the customer service exceeds everyone else. Look no further than Unique Stone and Tile for your flooring needs!
I loved shopping for tiles here. Albert was so knowledgeable and he took his time to help us find what we were looking for. Absolutely, great and professional service and so very personal. I definitely recommend this store to anyone who is looking to buy new tiles. You wont regret it!
I got my kitchen and my bathroom remodeled through Unique Stone & Tile. It was a 100% all-around great experience from beginning to end. Al (owner) was there making sure everything went as planned all the way through it.I had a lot of questions, but Al made sure that I was 100% comfortable with the process and personally ensure that everything went as planned all the way to the end.I love my new kitchen and bathroom. I can’t say enough about the great recommendations Al made on which products were best to use. Unique Stone & Tile is conveniently located and has everything you need to get the job done right there in the store, with products that you cannot just find anywhere. . Great experience
If you have a project and you want a level of service and attention you will never get at a big box retailer I highly recommend Unique Stone and TileWe had a vision and found the products we needed to bring it to reality. Like all projects there we glitches. Al stuck with us and ushered our project to a fantastic conclusion. I enjoyed dealing with an owner of a business that was as interested in our satisfaction as he was our moneyTrust your project to Al at Unique Stone and Tile. You’ll be glad you did.
Excellent job. On time, beautiful work. Cant say enough good things about Al and this company.
This is the worst people to deal and do business with. A BETTER BUSINESS BUREAU COMPLAINT AND STILL NOT WILLING TO RESOLVE THE ISSUE WITH MY FLOOR! MR. GUILLEMETTE JUST SAID THAT HE WILL DO IT TO CLOSE THE CASE, BUT LATER JUST DONT DO IT. Mr. Guillemette just do not want to repair the problem even when he said that he will!. Is a shame I cant give 0 stars. Beware of this company. It does not honor their word and commitment. I am still waiting for my floor be repair. He had said in numerous times that it will be done and is being more than a year now. They promise a date and just do not come. They just ignore you. I bought porcelain floor in this store and included the installation. First, I paid in 2/10/18. The product came about a month later. Although the tile was the one I ordered, I was not quoted material needed to complete the work as it suppose to be. I ended up paying for material not quoted but needed a lot more than expected. Second: apparently the quality of the tile was not the best one for the price. At the end of the job my floor is uneven because more than half of them where bent, not straight and the edges are not together. The floor is so uneven that I have to cover it with a rug. I cant slide the furniture, it has to be lift it in order to move it. You cannot walk barefoot in my floor; it hurt in your feet. After several calls to Al for him to visit my house (since he did not came or contacted me during the installation) he came with the tiles company representative and the representative left my residence saying that is wasnt his problem and that if the tiles were bent they shouldnt be installed. Al told me that he will correct will deal with the situation and that he will order some spare tiles (because I was left without any spare tile at the end of the installation). At today, I still have an uneven floor, a floor that I am not happy with. The floor is not up to par, not according as one can expect for the amount of money that I paid and the promise of quality gave to me. I got just three boxes of tiles, but I dont think that it will resolve my floor situation.and they were not installed anyway.I have seen hundreds of porcelain floor and this is the first time I see one with the edges sticking out, not even and hurtful to walk in. I feel cheated. Not the quality that was promised.
Unique Stone and Tile has a top quality product and Al is easy to work with and very knowledge. A year ago We had wood look porcelain flooring installed throughout the house. It is beautiful. Couldn’t be happier. Thank You Al for your help.
After selecting Unique Tile because of the rave reviews I certainly want to agree & thank reviewers for posting! New to Orlando in a new spec home--I began looking for a kitchen backsplash to bring warmth & sparkle to a plain space. I chose Unique & couldnt be happier or more pleased with the process! Al is very professional, knowledgeable, (patient with me who liked everything in his store!), and timely. Walter did a masterful job installing the tile. So polite, hardworking & meticulous! Lots of cutting around a glass vent hood & some of these tiles are metal. I will certainly use Unique Tile & Walter again for my next project!
As a designer, I found everything I needed at Unique Stone and Tile. The owner Al Guillemette was professional and creative. I was just elated with the final results of my kitchen. From the granite counter top to the back splash and cabinets - every thing was perfect. I just cant say enough positives things about this job. His staff was equally as professional and knew just how to put things together. I had the most difficult kitchen to work with. The cabinet installer was one of the best and I have worked with many.
This place is awesome! I just finished doing a bathroom remodel myself. Al was so unbelievably helpful. His product quality is unsurpassed with very reasonable pricing. Im 100% satisfied. Im doing a kitchen remodel next and will give them my business again for sure.
Your search is over! If you want perfection and excellent workmanship, this is your place! Al has taken me to granite yards, special ordered samples for me, and spent hours on design details with me! Everything here is top notch, including the service, materials, and quality of installation! Scott meticulously plans and prepares before installing, and his work is nothing short of perfection! Al and Barb are genuinely passionate and excited about design and will make you feel like you are their best and most important client!!
Excellent service, outstanding product selection, very helpful design advice, and very professional installation - a step above the rest. Have used Unique for a master bath remodel and again for a kitchen remodel. Absolutely satisfied every step of the way.
Excellent customer service! Al was such a help with remodeling our master bath. With so many beautiful choices in his showroom, he guided us to finding the materials that were just right for us. He stayed in contact with us every step of the way until the project was complete. We are so happy with how our beautiful master bath turned out. Would definitely work with him again in the future.
I stopped in the store and was greeted by Venessa. She was very helpful and knowledgeable in guiding me to the perfect material for my kitchen and bathrooms. She gave me great advice on how to correctly install the travertine tile and how to make sure I accounted for waste and cuts. I would recommend this company to my friends and family as I believe they are looking out for your best interest.
We were doing a complete kitchen renovation, cabinets/countertop/backsplash which included relocating a wall with plumbing & electrical. Al was there every step of the way, checking and double checking with great customer service. Our master bath is next and we will definitely be calling Unique Stone and Tile
Warehouse stores pale in comparison to the selection and service at Unique Stone & Tiles. We walked in without any clue regarding our master bathroom renovation, and Al and Barbara patiently walked us through the process. They were able to point out places where we could save a little money, and suggest design elements that will transform our drab en suite into a custom looking HGTV bathroom. There is no way that a warehouse store or website can compete with the personal service and knowledge of true professionals. Instead of dreading this renovation, we cant wait to start!
No signNo one in the showroomNo tel number workingClosed business
Looking for high quality tile or stone that the Big Box Stores dont have... this is the tile store to visit. Friendly staff with great customer service! Al can help you find what you are looking for.
The best. Wasted two weeks at other tile shops. Could not get design pulled together, poor advice, limited customer service. Visited Al at Unique Stone and Tile, and had everything resolved in 2-1/2 hours: tiles, bull nose, sills, shelves, sealer, design for walls and floor, design for niches, etc., along with drawing of entire room showing all design features. This was a very small bathroom project, yet Al spent much extra time helping - gave advice on some installation issue, hand delivered fragile pieces that would not fit in my car. Go here first. Don’t go anywhere else.
Very unique high end products. Have the best selection and quality I have seen. Phenominal customer service!
The guy working there knows everything there is to know. Made sure I spent my money wisely. If it were up to me I would have bought cheaper stuff from Home Depot not knowing the difference in quality. I would have regretted it years from now. Everywhere else was trying to sell me the same thing for less and when I was educated I could tell the difference.Before you drop any money on home renovations make a stop here and learn a thing or 2 before making a decision. I would have wasted my money if I didnt. Ive been to many of places in my life and nobody has ever bothered to help me make a good decision, they just wanted to sell me what they had available or in stock.
I always find exactly what I am looking for. They carry a wide variety of patterns that the big box stores do not carry. I can always count on Al to help me find just what I need for every project.
Al is great to work with and recommend him for all phases of my jobs
Did an amazing job on our kitchen and bathroom!! Beautiful quality products with great customer service!! Would definitely recommend!
My wife and I have always admired authentic Spanish architecture in Florida and recently searched all over Central Florida for Saltillo and deco tiles to remodel our kitchen, Florida Room, stairs, and bar. All the tile stores we visited including big-box stores and even specialty shops, told us that no one still made these terra-cotta tiles, which are a classic exemplar of Spanish design. These stores directed us to ceramic tiles and other perfectly square, perfectly thick, perfectly cut, perfectly boring tiles so popular today.Well, we have to tell you after much searching and almost giving up, we were so happy that we found Unique Stone & Tile in Longwood Florida. They ordered Saltillo and deco tiles from Mexico for us and helped design our room layouts.They also helped educate us on where these tiles come from, how they are made and proper installation methods. The service from start to finish was...superb.
Made a purchase in October 2017, Wife got into a car accident shortly after the purchase so I needed the money for medical. I never picked up the Order. I have been attempting to get a refund on the order for over a year. Still no refund, keep getting well look into it whenever I call and speak to someone.