I’ve been using KJ Thomas Mechanical for about 8 years now. I know I can trust them to properly install, clean, diagnose, and repair our heating and cooling systems, at fair prices. I have used them for regular maintenance, repairs, and complete replacement of our furnace/humidifier/central air system and always happy with their work.
Ryan was prompt and efficient with the maintenance and repair of our A/C unit. He explained the process and completed the job with professionalism and friendly service. We look forward to our Fall furnace service in the coming season.
Ryan was friendly, efficient and courteous. He explained the importance of regular maintenance and the potential problem with the AC due to a worn-out part. Ive had excellent experiences with all of KJ Thomass technicians in the 5 years Ive used them.
KJ mechanical is amazing company. Every interaction was pleasant. He was quick to respond via emails I sent. Always communicated respectfully and cared so much about getting my heat working again. I will be forever grateful to this company. They are truly amazing. Im so blessed I found them.
This was my fourth time which I contacted KJ Mechanical, Three times for own house and once was for my daughters house air conditioning. Three time Karl did the job himself or with other team members, The very recent A team member (Brad) worked on my heater and got that running smoothly. Can not say enough how nice and courteous and knowledgeable Brad was. They all knowledgeable and have my highest recommendation. If I was not quite satisfied at first time, I would not have recommended to my daughter and called for the forth times. Thank you Guys for the job well done.
Brad was great with one exception. On Friday 2/29 after the service visit he said he would check to see if he had a needed part in his truck and then come back on Saturday. Saturday and Sunday we had no heat but Brad did not respond to many texts and a couple of phone calls. The office answering service was also not functional. Brad did contact us Sunday evening and got the heat working on Monday.
KJ Thomas installed a new Trane AC/HVAC unit about 2 years ago. They fixed and rebuilt the duct system in our sub basement. They did a great job, and we havent had any problems with our units. They come out every 6 months to clean and tune up our AC/HVAC. They are very thorough and friendly. I would highly recommend them!
Had furnace issues on a new furnace, with the initial installer. KJ Thomas were responsive, polite, professional and most of all were able to diagnose and resolve the issue which is a lot more than I can say for the initial installer. Would highly recommend, everyone I spoke with was a delight to talk to by comparison to others in the industry. A+
This is the 3rd time Ive used KJ Mechanical and once again, they performed above my expectations and beyond what was expected! Exceptional customer service coupled with experienced and professional crew who are meticulous, detailed, conscientious, and did a fantastic job at a fair price. This time, KJM relocated a large on-demand water heater. It was a difficult job and they kept me informed every step of the way. This company is A+.
Very responsive! Fixed an issue with my furnace that others couldn’t figure out. Great service
My windows had extreme amount of condensation, Brad (the technician) checked all possibilities and discovered the exhaust vent/chimney was totally blocked. He was very concerned for my safety. Figured out the best and most cost effective plan to fix the issue.
KJ Thomas Mechanicals maintenance plan is what any homeowner would want for their HVAC system upkeep (and safety) - timely and dependable - a service you can trust. Ryan, the maintenance staff who did this Springs service, was courteous, knowledgable, and communicated well (note: I teach professional communication skills in corporate and medical settings). HVAC maintenance may seem a simply matter, yet after working with others with different standards on a series of house projects, it was refreshing to work with Ryan.
Really refreshing experience. Great service both from the office staff and the service tech.
I was most impressed with the service representative Brad. He was very knowledgeable, communicated well, and most importantly, was very honest. I am now signing up for routine maintenance every year with them.
KJT was great. Our boiler kept failing to light and the house was getting cold. They came and repaired the issue quickly and efficiently. They are a trusted service for our home needs. Thank you KJT!
Brad was timely and did great work. Thanks Brad.
Ive used KJ Thomas for the past 2 years now for services, minor repairs and most recently a furnace replacement. Theyve always been reliable, professional and on time, and took their time to explain what they were doing and why. Im no HVAC expert but their work looks good quality as far as I can tell. I would recommend them.
Excellent service by this company. They repaired our furnace to our full satisfaction. Another company was not able to do this and only wanted to sell us a new device. So we switched to KJ Thomas Mechanical and are very happy about their highly professional and friendly service. Most importantly for us they have a sustainable approach which I guess many others will appreciate as well.
Really like the prepaid seasonal furnace and air conditioning maintenance plan. Furnace sounds really quiet and is greatly improved since last visit.
KJ Thomas Mechanical installed both a replacement furnace and a replacement AC set up for me. They were very responsive throughout the entire process. When issues came up that needed addressing they walked through the available alternatives and applied no pressure in choosing what particular method should be chosen. They were also very quick to respond to and resolve a minor oversight that was discovered later in the week. I would recommend them for being honest, professional, and quite concerned about taking care of their customers.
Working with KJ Thomas Mechanical was stress free. Service was performed with professional, honest and expedited service. I got multiple quotes and noting could match on service received and price for work. KJ Thomas Mechanical answered the phone, diagnosed the issue with HVAC and completed the work for a very reasonable price. I knew from the first phone call, but continued to get other quotes which quickly proved their value and professionalism. Service Tech was amazing and clean. KJ Thomas Mechanical cares and looks to keep you as a customer for life!
They came out & fixed my furnace within a couple hours even though I said my house was cool but it wasnt an emergency. They fixed my 22 year old furnace instead of trying to sell me a new one. I will definitely use them again.
A switch needed to be replaced in our heating system, and was done efficiently. The service person sought info about our system to see if the warranty was still in effect, it wasnt. However, the fact that they checked was thoughtful.
Our water heater broke and KJ Thomas was able to replace the next morning. The same water heater was not available so we ended up getting an upgrade at the same price they originally quoted. We will continue to use them for all of our heating and air (and hot water tank replacement) needs. Honest, fair, family-run business with great service.
Rapid response to a failed A/C. A new one was installed in 4 days in a highly professional manner. Highly recommend KJ Thomas Mechanical.
They were able to install a new furnace the next day after being called. Installation was the day before Thanksgiving, and they stayed until past 7 pm until the system was fully working. Their estimate was competitive with other HVAC firms. They do excellent work, and care about the results.
Our technician showed us a potential trouble spot that our previous HVAC company overlooked (repeatedly). Thank you KJTM and see you in the spring.
Very professional and prompt service. Would definitely recommend them to anyone needing HVAC services.
Love this company. They schedule an actual appointment time, not just a 4-hour window, and they show up! Karl and techs get the job done efficiently and courteously.
Our AC went out during the hottest week in July. KJ came out in one day, made a good offer and installed a new unit two days later. They were prompt and did a great job with the installation. Office staff also very helpful. Will sign up for annual service for both AC and furnace with them.
Air conditioner working great. Logan and Ann both were great to work with. Thanks to both of you!Guys were great checking furnace. Checked outside at gas meter for possible gas leak. That was much appreciated.
Logan did a great job repairing and tuning up my furnace. Thanks again for responding quickly to our no-heat call on a cold day. I highly recommend KJ Thomas and Logan.
Karl and his team do a great job every time. They are friendly and knowledgeable. They always give a straight forward answer and explain what needs to be done. I have used them for years and been very happy.
I highly recommend KJ Thomas Mechanical for your A/C and furnace needs. Karl and his team are very professional, on time, keep to their schedule and leave your home the way they found it. Karl takes the time to answer all your questions before and after the installation and provides the best service I have ever received! They truly earn their 5 STARS!!!
Professional, timely, courteous - what more can we say? From beginning to end our experience has been so easy. We needed a repair recently on an installation KJ Thomas did a few years ago and they were literally here the next day! So happy!!!!
Logan is the best. Smart and capable. Ann always tries to make things happen quickly. This is a great company!
These guys were by far the most reasonably priced and accommodating. They installed a new central air system in my home and made it easy and convenient. They did not take the easy way although they could have. They did what was best for me. Definitely call them.
Karl and his team were very responsive with the replacement of my furnace during the cold spell this past week. Karls knowledge is second to none regardless of the age or type of heating source you have. I have been referring this company for many years and after my personal replacement experience will continue to.
Excellent service all the way from the original quote on thru installation of the new AC unit. Everything went as scheduled and planned. All good! Definitely recommend!
I would recommend Karl and his team to anyone. Theyve replaced 2 furnaces and a swamp cooler for me, and have worked alongside me on a handful of other projects. They are always prompt, friendly, and professional. They produce good work at reasonable rates. I plan to have them back this fall to replace my boiler.
Our heater went out the week of Thanksgiving. My wife was absolutely freaked because she hates the cold and we were also hosting guests that week. These guys gave us a great estimate, were able to come and install the Friday after Thanksgiving! They sent a crew of three and were finished in around three hours, by lunchtime. Couldnt be happier with these guys, and KJ saved us a lot by replacing our AC motor years ago.
Needless to say... when a company goes beyond helping one facing a time crunch to repair furnace and gas line leakage... they deserve a five star rating! And to our amazement their service provider completed his assignment even after seriously injuring his hand! A job well done by all that were involved! Thank you so much!
Wow! I am so impressed. My AC central unit stopped working over the weekend I called at 7:30 AM on a Monday morning and he had someone out here by 8:45 AM! I understand my unit is old it’s about 17 years old and probably on it’s last leg LOL however, they were able to fix it for under $200 I am so impressed and thankful! Next year when I most likely need a new unit I will be calling KJ Thomas! Thank you so much and I am so thankful I didn’t have to have a heat stroke today ha ha
The fan on our furnace wouldnt kick out and was running constantly. We called and they came out the same day. The furnace had been installed in 1965 and unfortunately after 50+ years no parts were available. They came out the next day and installed a new furnace. Took the time to show me how to program the thermostat. Came back the day after to check the gas pressure and make sure it was running smoothly. I cant say enough good things about this company.
Karl and his team have always treated my family, our house and our HVAC systems extremely well and performed terrific, professional service. Karl seems much more like a friend than a service provider!
Ken, the installer and Karl the proprietor were helpful in informing me of the myriad of choices. Ken was very professional and worked in my house mindfully.
Karl and Logan were on top of our job and got there in short notice. They did great work as always!
Fast, professional service with reasonable pricing.
We have used KJT for around 20 years. They installed new heating and air conditioning in our home. Excellent service knowledgeable technicians. Honest, ethical and trustworthy. KJT came out last week and serviced our system. First rate. Trane is a great brand. Its quiet and inexpensive to run. Our heating bills have gone way down. They are the best.
Karl, Logan, and the whole team are skilled, reliable, kind, and fun. They are always my first choice for heating, air-conditioning, and fireplace service (and anything else they can do that I dont know about yet!)
Showed up! Then, Karl showed me what needed to be fixed. When I asked to flush our tank less hot water heater he did that too. Thank you, Brian
Very good service again. Highly recommended.
Great service . I will only call them from now on.
Fast response; capable; expert; go the extra mile; friendly
Called Karl on a Friday at 4:30. Even though he was off work he still talked us through getting our furnace running again. Karl went way above and beyond expectations.
Ken and Tate were a dynamic duo...good at problem solving and thinking outside the box to get the ultimate setup going for me.
Weve been using KJ Thomas for over 6 years for all our HVAC and Tankless WH needs. He and Ken are always super friendly, professional, and will ensure that any job is done right. I cannot recommend them highly enough.
Top of the line equipment expertly installed with great attention to every detail, for an amazingly reasonable price! I recommend KJ Thomas without reservation!
I received 2 other bids from other companies and both turned out to be over 5 times more expensive and actually incorrect as to the diagnosis of the problem. KJ Thomas diagnosed the problem correctly and was considerably less expensive.
Excellent service and a great install crew. Would do business with this company again.
Prompt and thorough service, skilled technicians, excellent products well-priced for quality.
Great company to work with as they are very professional, arrive on time and efficient.
Quick to respond for an estimate; quick to deliver service.
They always respond quickly and do a great job!
I have been using KJ Thomas Mechanical for years - always pleased with the service provided by Karl and team. Thanks Logan for helping today!
I have always had great service from KJThomas. They installed our Trane furnace, which has been very reliable. Today I had an emergency call—woke up to no heat in a blizzard. Ann in the office did a good job of redirecting their employer Logan to the rescue. Embarrassingly for me, it was only the battery in the thermostat. I did not even know it ran on batteries. But Logan suggested rewiring the thermostat directly to the furnace, so this turned out to be an expensive AAA battery replacement, but the company fixed the current problem and eliminated future ones. What more could I ask? Except me being smarter to begin with...
Great job, prompt and friendly!
Technician corrected a humidifier installation which had previously not been connected correctly, at no charge.
Showed up on time. Polite. Work could completed to my satisfaction.
Furnace was not providing enough heat, and Logan investigated until he found the issue, which had been caused by roof installers changing the angle of the flue on the roof.