Our AC was blowing air but it wasnt cold. Scott came out (on time!) and diagnosed the issue and gave me several options. He was personable, honest, and professional. I didnt feel like he was trying to upsell me at all. In the end we decided on a specific solution and he finished it quickly. All in all a very good experience.

Matt was extremely professional and personable. He explained everything that needed to be done and why. I would highly recommended Highland Heating & Air.

Service technician was great. Good communicator and fast. So far so good with new humidifier.”

Thanks you fixed the AC where others said it needed be replaced entirely. Appreciate you taking the extra steps..

Matt was prompt, thorough, courteous, & very efficient. I highly recommend Highland Heating and Air.

Excellent and prompt service. Very knowledgeable staff

I live in an older building that has older model air units (fan coil units) in each of the condos. My fan coil unit started leaking water out onto my hardwood floors so I needed to get someone out as soon as possible to stop the leak. I contacted multiple companies in the area (some did not respond, others said they did not service fan coil units or were booked up). I called Highland and within 5 minutes had a same day appointment scheduled for a tech to come out.The tech Matt who came out was super friendly and knowledgeable (and followed COVID safety precautions). He knew immediately what the issue was, fixed it and took the time to explain the problem to me and give me some tips to help prevent it from happening in the future.I would highly recommend Highland Heating and Air for their professionalism, responsiveness and their knowledgeable and friendly staff!! Five stars!!

Our AC unit wasn’t working, so we had called another company out first who quoted a lot of money to fix the issue. We decided to get a 2nd opinion and called Highland Heating & Air. Scott came out and was professional fixed the issue (for less money). They don’t try to up sell you on anything. We appreciated the quick response and honesty. We will be using and recommending Highland moving forward!

I highly recommend Highland Heating and Air. They have installed and maintained a mini split AC for me as well as a conventional unit. They were responsive and solved a problem with the leveling of the unit as soon as I called them about it. .

Our experience with highland heating and air was great. Polite prompt and efficient technicians and great scheduling in the office. We had them replace furnaces and air-conditioners in three different properties and all were good. Thanks!”

These guys are amazing, polite, prompt, and highly professional.I will absolutely refer friends and colleagues in the future. 10/10!

Very through inspection, cleaning, and maintenance. This system hasnt run this well since it was installed 13 years ago. Thank you, Matt!

Excellence all the way around. Everyone was extremely professional -- knowledgeable, helpful, knew what they were doing, bid it accurately, did what they said when they said they would and charged what they estimated. We had an old boiler replaced in a home in Boulder and the inspector said is was a first rate job with absolutely no issues. This is my second experience with Jack and his crew and Im very pleased to know I can count on them.

Highland heating is great to work with

The technician was completely knowledgeable and honest about what was going on with my system. He offered some suggestions to make my system be more efficient and I have done that.

The inspection (fall) for our heating system was very thorough. The techs know their job. Highly recommend this firm. I have been using them for four years. Very pleased

I have had multiple great experiences with Highlands. They installed 2 rooftop AC units for me and did a fantastic job for a reasonable price. I would highly recommend calling them if you need any heating or cooling services.

Our mini-combo space and hot water heater went out over memorial day, so we called the first name that came up (not Highland) and the guy that came out didnt know what he was talking about and tried to tell us that we needed a new heater and would cost up to $10,000. We then had a friend whom suggested Highland Heating and Air, and called them right away. Scott came out and not only delivered wonderful service, but he was also very honest, knowledgeable, and did his job excellently. We highly recommend this place!!! I wish that there was a way to give bonus stars as this business and Scott deserve a 10. Spread the word!!!

I recently had these guys come out and give me an estimate to install AC in my house. Being that my house is older with no duct work on the top floor, my options were limited. They took the time to discuss my options, listen to my concerns, and tried to come up with the most cost effective plan.I got the quote back very quick, and the quote was very reasonable for the amount of work and the amount of equipment they had to install.The morning they showed up, they sent out 2 guys who were extremely friendly and flat out got it done! I was impressed with how quick and thorough they were.Id definitely recommend them, and use them again in a heartbeat. Thanks guys!

Great group of people. Always on time and always honest. They will not try to sell you something you do not need. This is unlike all the other heating and air companies in the area.

Professional all the way through. Showed up on time (both times) and fixed the problem with a complete explanation, which is nice. I will use them for both locations with no hesitation and recommend them to anyone looking for a job done right.

I own the West End Salon in Boulder and you do my annual maintenance on our roof top unit.You show up twice a year, maintain, service and clean our unit without me having to call. Our service has been very good. Thank you, Rich Trevino

Excellent service, use them at my business and at my home. Would recommend to anyone. Honest, reliable and very easy to work with!

Punctual, courteous, knowledgable, reliable.The tech was familiar with the furnace and knew exactly what to do to get it running again. Above words best describe his attitude.Thanks!

Very professional. Speedy service when I was without air during the hottest of summer! Thank you!

Quick response time when I was without heat. Highland Heating and Air was extremely honest with great workmanship and customer service. Their pricing was also extremely reasonable. I am a Realtor and have added my experience to our office referral book and will refer our clients to them!

Thank you so much Matt. So friendly, professional, and timely. I cant tell you how much I appreciate you guys. Will refer you to clients going forward. Thank you!!

On time, professional, clean-up was great!! Highly recommend this company.

Prompt, courteous and reasonable. Thats all you want in a repair company. Highland is the best there is in my area.Larry W

“No problems easy to deal with would recommend.”

Highland has been our long term HVAC company who we use for our residential and commercial properties. They are excellent!

I wish all service providers who come to our house were as friendly and considerate as Highland.

Service Rep.was efficient and new exactly what he was doing. Great diagnostics !”

I feel confident about the service you provide.

I used these folks to trouble shoot mechanical issues at my business in Nederland CO. Excellent service. HIGHLY recommended!

I just looked it up (Nov 2020), and I have been using HIghland Heating and Air since 2009. Over the years Ive had furnaces serviced and replaced, and significantly the addition of a whole-house heat-exchanging ventilator. It has been a splendid experience. Heres an example: The techs know their stuff, but I have watched Matt nevertheless check against factory specs on such seeming arcania as current draw, post-regulator natural gas pressure delivered to the burner tubes, and other items that make this author/engineer pleased to watch. I think I am in for a comfortable worry-free warm winter! And next spring, Ill have em check the A/C.I learned from Matt a while back that the roll-out flame sensor is on the opposite end of the burner array from the ignitor, to be sure that the whole array actually lit up. And that it operates by detecting the conductivity of an ionization path induced by the flame itself. Did you know that?When I thump a service provider I give details -- refutable, should the provider choose to respond. I looked at other reviews by the writer of the single one-star review that anyone has given HH&A. He provided no details to substantiate his low review for HH&A. Out of his 9 reviews, only one was not one-star. He seems to have uniformly poor experience with purveyors of service providers. I wonder why that might be?

Prompt response to the issue. Easy solution.

Prompt and professional