Circle Audi was my first experience in Audi vehicle ownership. The personnel at the dealership was only matched by the quality and craftsmanship of the vehicle I ended up purchasing. I was kept informed throughout the process of selecting, reserving, and taking delivery of the vehicle. The sales, finance, and service staff gave me every reason to come back and purchase another vehicle at Circle Audi of Long Beach in the future. It was my best car-buying experience ever.Thanks to Ken and Dan for making the process easy and respecting my time in the negotiation and delivery process.
I had no inconvenience due to COVID at this dealership. They are professionals. Gabino was very helpful with my situation. I wasnt sure what I could get but he guided me through the whole process and he was fully understanding of it. He worked with me through all the steps that other dealerships wouldnt so I want to say Thank you! to him. Also, Thank you to Gaby and Sergio for all their help! To Audi I want to say I appreciate all the hospitality, reassurance, support, warranties and final deal I signed. The negotiation was reasonable where both sides win. I cant say enough great things about this place. If youre looking to buy, lease or even test drive an Audi, I highly recommend Circle Audi.
Robert was awesome, he was able to go through all the numbers via text so once we got to the dealership everything was sorted out and super quick. He was very straight forward and honest like a true professional, yet friendly and courteous. Would highly recommend.
Regarding Kas & her service teamQuick check-in, video of service from technician, and no unnecessary money-grab services were pushed on me. Final price was reflective of the initial estimate. I live in Norcal, but would definitely service here again while visiting family instead of any other dealers up here.
We came from San Francisco and went to Palo Alto Audi and Burlingame Audi where we were not treated very well because we looked like “non-buyers” to them. Truth was we were in search of a specific car and they kept trying to sell us cars they had in stock on the lot then try to attend to what we really wanted. On a family vacation we stopped by Circle Audi and so glad we did! Ken (Kenny) greeted us instantly and adhered to our every need, he was the best! Super friendly and understanding. Cannot express the amazing customer service we received! David made it happen and got the car we wanted by bringing it in from San Diego! If that doesn’t say customer service I don’t know what will! Cicle Audi made us feel like family and never pressured us into anything. Their customer service and kindness was what really drove us to make the final purchase. Thank you Circle Audi!
I had a wonderful salesman Mauricio. He took his time with me and made sure my questions were answered in a timely manner. The process was easy and pretty quick.
I had been researching Q7s for over 6 months and I finally pulled the trigger and leased one at Circle Audi. I contacted at least 8 dealers and the one that was willing to help from the start was Robert at Circle Audi. As soon as I entered my info into truecar.com, I got a call minutes later. I told him all the details I was looking for and he went to work for me. Pete the manager stepped in and sealed the deal with the numbers. They worked with my credit which isnt perfect. I thought for sure it wouldnt be a deal, but it worked out. Robert & Pete were quick, responsive and honest. When we got to the dealer, Robert brought us straight to my new Q7 and it was gorgeous. He showed us all the details of the car and how it works and answered all our questions. When it came down to signing the paper work with Sergio, that went great as well. He is very personable and thorough. I realized later that night there was a small issue with the door light (factory issue) and contacted Robert. He was on it first thing in the morning and the service guy called me later the same day. Everyone in the dealership that we had contact with was very professional. I highly recommend them.
Get me a driver to take me home and pick me up when done,wash my car before delivery...Perfect
Robbert was a pleasure to work with and very knowledgeable about the vehicles. I just leased an Audi Q5e and he made the whole process quick and easy. I highly recommend working with him and this dealership! :)
Just finished the process of leasing our 2020 A3 Quattro with Robbert and couldnt be happier! We shopped around for the best deal and not only did he provide us with an unbeatable offer, he gave us excellent service. I wanted this experience to be with someone that we could trust and who is genuinely a nice person. We are excited for the next 3 years with our first luxury car, and hopefully have the opportunity to work with him in the future!
Kas was our attendant that handled everything with having our Q3 serviced, and I can’t thank you enough for how amazing her customer service, professionalism, and time management meant to us. You don’t see this a lot. Thank you circle Audi, and THANK YOU KAS!
Thank you Gabino for showing me the vehicle and getting me to the right person to get it all done. David the GSM was great and the GM treated us amazing too. We will be back for a SUV. Now I just need to tint my windows.
Used the car charger for my etron. Comfortable and friendly
Picked out new lease SQ5. Great service, very accommodating. Gabino Haro located just what we wanted and helped us configure it to our needs.
I love my new Q5 Plug in Hybrid. Robert made the purchasing experience semless. He is very knowledgeable and a pleasure to work with,. I liked that there was no pressure. Once we agreed on a deal over the phone he personnaly delivered the car that afternoon. Since we live nearby he even came back to go over the details of the car another day. He is very responsive and has been availalbe to answer questions since I have had the car. Everyone at the dealer is very friendly and customer oriented. If you are in the market for an Audi I definitely recommend Circle Audi.
I recently purchased a very rare, certified pre-owned, six-speed manual 2016 S5 from this dealership, and my experience has been nothing but positive from almost everyone I have dealt with here. I had originally visited here to purchase a similar but different vehicle, and I expressed my initial dissatisfaction on being unable to find my preferred vehicle. However, somehow, I walked out purchasing the CPO vehicle that almost exactly matched my requirements and preferences.The Audi brand specialist who worked with me was Jeff Peck, and I was truly impressed by his sales approach. From the very first email, I could feel the transparency and honesty in his communication. Since the vehicle I was looking to purchase was very rare and in-demand, he immediately suggested to come take a look at it before its too late, and I complied. After having driven over 6 hours from my place of residence to reach the dealership, I was treated with utmost respect, and my time was valued. His communication was always prompt, and his respectful sales approach never changed, even after the sale was final and delivery was made. I felt no sales pressure from him, ever. I have to mention that he has the most unique test drive route, that I enjoyed thoroughly while test driving the vehicles.The next person I would like to mention was the used car sales manager at the time, Matt Goodwin. Upon establishing clearly my preferences of the type of vehicle I wanted to purchase, he realized that I wouldnt be truly content with the vehicle that I had initially came to test drive. Somehow, he managed to find a vehicle that had almost all of the options I was looking for, and although having recently been turned in from lease, he prepped the car in a timely manner to have it ready to be test driven before I left the dealership. And needless to say, this is the vehicle I ended up purchasing. Although the vehicle needed some maintenance and cosmetic items that needed to be addressed before final sale, he wrote all of my requests on a signed and approved due bill sheet, and personally made sure that they were addressed before the vehicle was finally delivered.Finally, the last person I would like to make a noteworthy mention of, is the general manger, Chris Prodromides. Upon Matt Goodwins departure from the dealership, Chris was the person who addressed all of my concerns and requests in a very timely manner. From pricing the vehicle fairly, to completing all of my additional service requests, to rescheduling the delivery of the vehicle to my doorstep, Chris made sure everything went by as smoothly as possible. Thanks a lot for the great experience, Circle Audi! Keep up the professional and great work youre doing.
I have to say this has been the most wonderful car buying i have had yet. I have purchased 4 cars this is now 5th. This has been hands down the nicest and most professional dealerships i have dealt with. Robert L. was such a great help. I am a buyer from San Diego and Robert drove the car down and took the vehicle i sold back up. We did everything over the phone and was such a streamline process. Thank you so much Circle Audi and Robert L. for the new vehicle. I would recommend and will be referring friends! I love my new 2018 Audi A5!!
Funny story, I live blocks from this place. Pass it every day on my way to work. Since Ive lived here, Ive walked in the showroom at least 6 times and have never had one salesman say hello. Ive purchased 2 Audis at other dealerships in that time and was looking at another the other day. Same thing... not a dope said hello and this is my car I drove in with ready to tradeI did call and speak with the GM who was extremely professional and listened. Hopefully her staff get the message before we lose another local business!!!
I had a great experience buying a 2017 Toyota Rav4 at Circle Audi. Keith Lewis was very kind, patient, and sincere. When we got time to talk pricing, he didnt push me, though I did need a few days to think more about my decision. I eventually came back and Im so glad I did! I love my new car.Sergio from finance was also very pleasant.If there is a car you like here, dont hesitate to come in and check it out.
Robert L. did such a great job helping me with getting the exact car I wanted. He made it really quick and easy for me. I couldnt have been happier with the service he provided!
This review is in regards to the Service Team at Circle Audi. Michael and his team have been top notch in taking care of our car. I was in a jam a couple weeks ago with the car and he went above my expectations to help me out. I just returned from my first service appointment at this dealership and it was great. Thank you Michael, Gabby and the Service Team!
Best service ever! Ive been going to Circle Audi for the past 4 years, never got disappointed. Keep it up guys :)
Wow! Where do I begin? We went to the Circle Audi dealership on Saturday. “Kool” Keith Lewis came out promptly and greeted us. I’ve had great customer service before so I’m familiar with how it goes. Keith provided my husband and I the “Audi experience”! I’ve never had car buying that was so professional and hassle free. He thoroughly explained the features, answered all of our questions and even made himself available after the sale! I’m not an easy win but I received “knock your socks off” service. This dealership has scored a valuable asset with Keith! I’ll never forget this moment.
Had a great experience with Mike. Hes honest, not pushy, cool, and overall just treats you the way you want to be treated. The rest of the staff was just as welcoming as I walked around waiting for my finance stuff to go through. Very different than other dealerships Ive spent time at.I am 100% going to recommend Mike and Circle Audi to my friends and family in the area.Thank you!
Robbert Lozano and Zoe went above and beyond helping me with my A4 purchase. This was by far the best experience Ive ever had at a dealership They took excellent care of me and promptly answered all my questions. Ive never experienced this level of customer care at a dealership. I was actually happy leaving and Robert actually spent a giant chunk of time walking me through the features after everything was said and done. He was extremely informative and very kind. Helped me over the phone with some questions on features as well once I got home. Above and beyond as previously stated with customer care. Id like to also mention Bryan for helping my dad and I with the purchase agreement and some great recommendations on the car. He had us in and out of the dealership within 30 minutes and was genuinely excited for me getting a new car. 10/10 would buy a car here again and highly recommend them.
Pete and Antwon were very helpful, honest, and attentive without being overbearing.In my recent 2 month search for a car, this was the first dealership and team that made the process enjoyable.Looking forward to working with Circle Audi and the team through my lease and hopefully in the future!
Best customer service in the industry.
Thank you Larry in parts for helping me find a old receipt that I needed for my files. He had nothing to gain for assisting me, and people that go above and beyond like that definitely deserve a shout out! Thank you Larry for helping turn my day around.
I would like to give a Big shout out to RAINER & JOSH for helping me out. Rainer for letting me test drive the vehicle and informing about the vehicle i purchased with Circle Audi. i also want to thank Josh for helping with the paperwork and getting my car detailed and ready to hit the road. i would also like to thank the finance Lady i believe Christine. (sorry if i misspelled your name) thank you for explaining every document thoroughly. the staff and environment is great. will definitely recommend Rainer and Josh to my friends, family or anybody interested in buying an Audi.
Bought my first Audi e-tron at Circle from Antwon Guy. It was a great experience from beginning to end. Antwon was very knowledge. He really took his time to explain everything about the car. I never felt pressured or uneasy about my decision. He was such a pleasure to work with. I would highly recommend him if you are looking to buy an Audi. We also dealt a lot with his manager Peter and he was also great. He was very helpful and made us feel very comfortable. Buying a car can be stressful, but they both took the stress out of it. Easiest car buy at a dealer so far. Great Service and Pricing. Walked away very happy.
Robbert 1A good looking out my boy
Recently lease an s5 from CA. Unfortunately, it was damaged upon delivery due to an object hitting the car in transit. LZ had an A7 loaner brought to me quickly and my s5 was repaired within a few days and brought back to me in the same week they took it. LZ delivered on his word. The initial sales transaction was a breeze and they were easy to work with.
Recently leased an s5 from CA. Unfortunately, it was damaged upon delivery due to an object hitting the car in transit. LZ had an A7 loaner brought to me quickly and my s5 was repaired within a few days and brought back to me in the same week they took it. LZ delivered on his word. The initial sales transaction was a breeze and they were easy to work with.
Great and fast sevice
I didnt really purchase a car here, but I had to drop off my leased S5, but with COVID-19 happening, dealers around me, including the one I leased from, decided to all close for the month, and I somehow found this dealership that was still open and was willing to help with my lease return. Keith Lewis was prompt to return to my request I submitted online, quickly followed up on a phone call, set up the appointment, and when I arrived at the dealership, he took care of very quickly and professionally. The entire staff I encountered through the process was courteous and friendly, and they strictly followed the distance rules, making the experience feel really safe.
Love Circle Audi of Long Beach. Definitely the Audi dealer of my choice from sales to service awesome every time
Hassle free experience. Was given a good price upfront. Accommodating to requests. Visited or contacted other Audi dealerships in my area, non came close in accommodating my needs. I highly recommend asking for Lisandro Cornejo. Professional and responsive. Often our correspondence was late in the evening. Thank you Circle Audi
Second to none as far as service. Circle Audi professionals are work behind the scenes providing the best of quality car for your vehicle.
I had an incredible experience at Circle Audi! Gavino Haro helped me into my dream car, an A7. He was very professional and helped me find the exact car I was looking for with all the right equipment. I got a great deal and I am very happy with myoverall experience at Circle Audi. I would highly recommend buying a car at Circle Audi and make sure to ask for Gavino Haro for the best experience!
I am struggling to choose either A3 or S3, Mike Burns take me for a ride on S3 as well as go through the technology and functions on S3 (other brand like Lxxxx, Bxx, Axxx Rxxxx and Ixxxxxx I have visited didnt offer me the same thing), I even tried to play the MP3 from my Sony. It is such a wonderful experience in Circle Audi.
Greay service with a smile at this facility.
The service team is excellent and in particular Kasarin. She is very polite and helpful with the service experience their,look forward to our next visit.
My husband and I want to buy an electric car. Rainer was so helpful! He explained the ins and outs of the Audi E tron. Wow...so much great information and such an amazing car. We have been to other dealerships looking at their fully electric vehicles and are trying to determine which is the best fit for us, but I have to say our experience at Circle has been the most pleasant and valuable. I am sure that we will return as soon as our current lease is up and trade up to a great Audi electric vehicle.
Happy customer from Bay Area. I shopped all around LA to get a good deal, Mike was extremely helpful and straightforward from the beginning. We nailed down the details within a short time and I dropped in the dealership on a trip to LA, no time wasted. The transaction was completed amazingly fast and I got a car to show around silicon valley.Communication wise, Mike is very responsive and clear. It is a great pleasure to work with dealerships that possess such competence.Clay helped setup the car which is my first Audi, he was quite knowledgeable about Audi Sport and took the time to explain everything around the car and even small details. Overall, the experience is great.
Just got my first car at Circle Audi. Johnathan H. answered our initial call and helped us through out the entire process from start to finish. Even after the power went out, Johnathan was there to help out, texting us promptly when the power came back so we could finish the process and get our car today. So happy to have worked with this dealership!
Mike Burns is absolutely the reason I purchased my car with Circle Audi. He took the time to learn how i liked to shop to make sure he created the experience that worked best for me. He did a ton of work even before i got there to make sure the process was expedited for me. I never felt pressured. I got exactly what I wanted and would highly recommend him to anyone. It was a car buying experience done right!
My experience at Circle Audi in Long Beach, was the best car buying experience I have ever had and I believe my Sales person Jeff Peck was the biggest part of it. Jeff took his time We me and was more than willing to answer all of my questions, and I can always call him to answer any questions I may come up with even the smallest ones I have. If you want a truly great experience call and make and appointment with Jeff Peck, you will not regret it, I had gone to another dealership and they were not interested in what I wanted, they were just trying to make a big commission off of me. If you are looking for a great car with helpful, friendly service you need to go to Circle Audi in Long Beach . Thank you Circle Audi of Long Beach. A truly satisfied customer. Ronda Silva
I owned an Audi A3 for 13 years, which I had serviced at Circle AUDI for the most part. I really loved the service department here, really nice responsive and professional people! I recently had to retire my A3. I will really miss this service team! If I could afford it, I would have bought another Audi. They are a joy to drive.
I went to Circle Audi to make arrangements to refinance my Audi Q5. Antwon helped me and was very cordial and professional. He helped me to understand all of my options. The process was efficient and stress-free.
This is our second Audi and they are both from Circle Audi. This time we worked with Pete Smith and the process was just as good as the first time. I was specific with features that I wanted on our new Q5 and Pete took the time to understand them and then located the car for us. The entire process was stress free, which in todays world is very rare.Our other reason for coming back to Circle Audi is their service team. Lalo is fantastic!Roger and Lewis
I had an absolutely wonderful experience at Circle Audi. During my first visit I was greeted by Danny, a highly knowledgeable sales agent. He walked me around the dealership explaining details of the two vehicles I was interested in. However they did not have the vehicle I wanted on the lot that current day. Lucky for me Danny called me the very next day and told me that he had my vehicle. Danny then teamed up with Sam another great gentleman and they were able to walk me through the deal seamlessly and get me in the car that I was hoping to get with no issues. I would definitely recommend asking for Danny or Sam as soon as you walk in the door! They will make your car buying experience a heck of a lot better!
Armando Guiterez, in Parts Department, is an exceptional employee of Circle Audi. Armando went over and beyond to make sure I received the right parts for my car. Armando is very patient and helpful, even though he had many other customers to attend to. Thanks, Armando; you helped me make handling car-related issues, a pleasant experience.
We recently bought an Audi Q5 at Circle Audi. Who knew that buying a vehicle could actually be a positive experience? Our salesperson, Danny Anlabli was knowledgeable and personable. He provided information and support throughout the full process and we never felt pushed or rushed. The manager was also very reasonable and down to earth. He provided clear information and treated us well. We love the vehicle and will recommend this dealership to anyone interested in purchasing an Audi.
Love this dealerships service department. Lalo is simply an amazing human. They always do a great job and are very nice team. Only Audi dealership service department I let touch my car.
From the moment we were in the parking lot Danny greeted us and made it so welcoming with 0 pressure as you sometimes feel at other dealerships. Everyone was so friendly and professional and Danny took the time to get to know us and what we were looking for in a car. Him and his manager were extremely patient with us and did everything they can to get us our new car. We are extremely happy with our new Audi Q7 and will recommend this specific dealer any day. Make sure to ask for Danny, youll be in great hands. 🙂
My wife and I recently stopped in at Circle to check out their selection of used cars. Even though we didnt purchase a vehicle, we are in the market for a very specific car, I felt I had to leave a review about the service at Circle. I was very impressed with Rainer. He was very helpful. He was very knowledgeable about Audis and will keep an eye out for our car of choice and call us when it comes in.
Great experience overall. Five stars!Jeff Peck was a pleasure to deal with in terms of being transparent about what was included in the car, as well as payments and accommodations (we flew in from out of town to pick up the car and Jeff even offered to pick us up from the airport).The process of payment was painless. We spent no more than two hours at the dealership, with the majority of the time spent on test driving and playing with the new functions of the vehicle.Would definitely go back if I were to choose Audi for my next car. Highly recommended 👍
If anyone is trying to get an Audi, I safety and comfortably recommend this place for you
Excellent customer service!! Thanks for helping me out with my Q5. 👍🏼 I misplaced the card of the advisor that assisted me. I will add the name as soon as I find it. 😊
My wife and I had looked at a few cars and visited another dealer. Circle Audi had been recommended by a friend. It was a little bit of a drive for us, but well worth it. We found the Q5 we wanted and Mike Burns and his team were awesome. They gave us a great deal and we are very happy with the car. I highly recommend Mike and the Circle Audi group.
I had a great deal offered from Ricky six years ago, and I have my car maintained by Charles since the time I purchased. Ricky is very nice and try his best to match what you need. Charles always gives me great suggestions for maintenance and never claim any unnecessary repairs or replacements. I always get noticed by Charles for a great deal of maintenance package and incentives for repairs and parts. Loaner car is always available every time my car get serviced. Strongly recommended if you need a honest dealer.
My wife and I had a great experience purchasing a used car at Circle Audi. We did a lot of research and test drives prior to deciding, and communicated with Danny Antabil (the salesman) quite a bit before deciding on the car from Circle Audi. Danny was informative and persistent without being pushy.When we arrived to test drive and evaluate, Danny was prepared and friendly. He answered questions and was not overbearing. When we returned again, he was again prepared and professional. Once we confirmed our decision to purchase, Lisa (Finance) did the paperwork quickly and without drama and we were out in an hour with the car.All in all, a great experience. I will be back the next time I need to get a car, and would recommend Circle Audi wholeheartedly.
Mike was extremely helpful and answered all of my questions. The overall process was very pleasant. He gave me the best deal around town. I had shopped around and knew this was the best car for me!
Excellent service.We have purchased from Rainer Stiller at Circle Porsche Audi twice now. We have recommended close friends who are also very happy customers.He is very knowledgeable regarding the different models and features and keeps in close contact with informative emails and of course by phone.The service at Circle Audi is great and we are looking forward to upgrading in the next couple of years.My daughter who drives a BMW will be changing to Audi for her next car.
I recently purchased the perfect SUV of my dreams from Circle Audi. Yes, after looking and comparing cars and dealers for 4 months, I finally decided on Circle Audi and the Audi Q7 SUV Premium Plus. I was NOT disappointed. From the moment I met my Sales Person (Fleet Manager) Mike Burns, I had a feeling that things would go well. And, things did go very well. That said, please note that I am a difficult person to please when it comes to options on any car. I changed my mind several times, and finally decided on the car I wanted. Mike was patient and offered great information to help me make a decision on the wide array of options to choose from on the Q7 SUV. To my joy, he found the exact car that I wanted. My wife and I went down to Circle Audi on Monday and met Mike Burns. He had the car ready. It was an awesome experience all the way through. Earlier, Mike requested that I send information to him via E-mail and via secure website to save time. This worked!! We were in and out of the dealership with our new car in 90 minutes. Everyone at Circle Audi was 100% awesome, straight up, no BS, and finished the deal with the Out the Door cost that they had promised 2 days prior. Fabulous experience, and fabulous Sales person, Mike Burns. I highly recommend Circle Audi and Mike Burns 100%. Also, I would be remiss if I didnt mention the Finance Manager, Lisa Lee, who was so well organized and made things simple and smooth. What a great team at Circle Audi. I am so thrilled I found them, and I am certainly thrilled with the car.
Jeff Peck was a pleasure to work with in closing our new Q5. We initially started discussions over email and he was responsive, detail-oriented and professional. We ultimately got a very good deal on the car. When we finally made it to the dealership, he was personable and extremely helpful. He was meticulous in the test drive and patient in explaining the details of the car to my wife and me. Overall a extremely smooth process working with Jeff and Circle Audi. Great customer service!
I had the BEST experience purchasing my vehicle from Circle Audi! It was the fastest and most painless car buying experience Ive ever had! No haggling, no nonsense, just a great team that wants to help you get into the car of your dreams! Mike Burns made this all a reality for me! I will never go to another dealership! Circle Audi family for life!!!
Circle Audi was one of the best experiences Ive had buying a new Audi. The personnel from Len, Peter to finance were straight shooters with no extra pressure to grind you on pricing to accessories. Sure, you can find a dealer to sell under invoice, but at what expense! This is a family owned dealer, one of the last remaining, so it was an awesome surprise to see personnel providing a level of quality service I would expect in my own business. Circle Audi has earned my business & I have complete confidence recommending them to others.
Jonathan Huynh helped me out on a brand new Audi A4! Got a great deal ! 2 days with the car and is really awesome I’m really in love with it ! Much appreciated for the guys in Audi did the best for me to get the car!Thank you so much Jhonatan I’ll see you guys soon !
This is the second time I leased an Audi A4 from Circle Audi. Although there are Audi dealers closer to home, nobody beats the professional, clear and straight-forward way this dealership does business. Highly recommend dealing with Rainer Stiller. Gives great advice - like why would I need a costly navigation system when the Audi Multi Media System now supports having the navigation from your phone showing on your Audi Media Screen. Explains all the set-up clearly and is there for you to answer any questions after the sale/ lease. Ill be back there in another 3 years. Highly recommend!
While car shopping for a new Audi, I had the pleasant surprise of having Mike Burns from Circle Audi assist me. We set up a mutual time to meet at the dealership, and it wasnt long for me to realize I was in good hands. He knew what he was taking about, we drove the vehicle I was interested in and he explained the different features and options available. There was zero sales pressure, which I appreciated. We reviewed the figures and I bought a new Q5. I highly recommend you check out Circle Audi and ask for Mike, you wont regret it.
My experience at Circle Audi was nothing short than wonderful and quick. I met with Len Williams test drove the vehicle I was interested in and we immediately clicked! He was from the beginning of my car buying experience extremely curteous, friendly, and a pleasant gem to work with. Everything he said he would help me with along the way he did that and more. I couldnt be more pleased and satisfied. The customer service I received was superb. I appreciate everyone who worked with me. Awesome place!
The service department was very welcoming, nice environment and the technician Lalo was very knowledgeable. He took care of my Audi Connect issue with a reset, explained the fix and installed my new Q5 mats. It is wonderful to be associated with a smaller dealership where they focus on their customers and it shows. I love my new Q5 thank you Circle Audi! Danny your the best and I appreciate checking in to see how Im doing with my new Audi.
Peter Smith was super patient. He never pushed me to make a deal or forced me to sign anything. On the contrary, gave me plenty of time to make a decision. At the end, he gave me a great deal. Thank you so much. I have a brand new Audi at an amazing price
I had a wonderful experience here at Circle Audi. Rachel Hellyer was quick, super friendly and helped me get the exact color combination I was looking for. I couldnt be more happy with my new car! I highly recommend coming to Circle Audi...and ask for Rachael if you want exceptional service and a smooth car buying experience. Thank you Rachael!
Came to Circle Audi to purchase some all weather mats for my new Q5, I presented a coupon THEY sent me for 20% off Audi accessories and 15% off Audi Collections. The fine print states must present at time of write up. The service guy told me its 20% off only if I bring it in for service and the write up apply at service but will give me 15%off though. Thats BS! I told him it does not state must bring in for service but at time of write up, which to my understanding is the writing up of the bill of sale for the purchase.I refuse for them to mislead me and cheat me out of a promotion they sent me in order for them to gain a few bucks in sales! Buyers be aware of this and the service departments trying to cheat you. I will make sure they honor my coupons if not, then do not send me the promotions. That is falsifying and misleading with advertisement to bring in customers to gain in sales! Horrible service!
My wife and I were in the market for a new car but dreaded the buying experience. We made an on line appointment to buy an Audi e-tron. We pleasantly surprised with how well the purchase was handled. Our appreciation goes especially to our sales person, Jeff Peck. He always understanding of our concerns . He show exceptional patience during the buying process and made sure we happy with our new car. He took to the service department so we would feel comfortable when ever we needed to bring the car in. For me, his hands on explanation of the cars features and follow up 2 weeks later proved to be invaluable. Finally, Jeff assured us, he would there to answer any questions or concerns as long as we owned the car.I can not recommend this dealer enough, everyone was helpful, friendly and professional. When I buy another car, Circle Audi will be my first choice.
Danny was a well informed and honest salesperson to work with. Was able to negotiate a price $1500 under a Car Gurus average price on a used Q5.Danny took the time to answer all our questions all with no pressure.Will visit Circle Audi again due to Danny, the rest of the staff was very pleasant and helpful too.
Had a very positive experience with my sales associate Joseph Hunter. He did a great job of following up with me quickly from my online inquiry, he found out the answers to every question that I had, and even sent me photos of the vehicle before they were posted. We had a smooth negotiation process and he took care of me every step of the way. After everything was done we found out about an extra set of keys for my vehicle that he promptly sent in the mail. Good work and I would go with Joseph and Circle Audi for my car buying experience again if given the opportunity.
We dropped in to look at Q-3 & Q-5. We opened all 5 doors of Q-3 in show room and found less side and rear visibility than Subaru Forester or Outback. We left after no sales person showed up to help us.
Circle Audi is great. Len and Cesar were especially helpful in making the whole process smooth and seamless. We agreed on the price, I flew in, inspected the car, signed and drove off.They made sure the car was detailed and gased ready to go.I would consider working with them again on next next purchase.
Circle Audi went out of its way to make a deal possible. Salesperson Rachael Hellyer and Manager Eric Witt were Outstanding in terms of help, accommodation, effort and graciousness in Assistance. They made the buying experience extremely easy. Because of them it was a very positive way to purchase an Audi.Kudos all around to Circle Audi!
I would like to thank all personnels of Circle Audi for the level of professional help, technical knowledge about the products, and welcoming attitude they showed while I was buying my new car. I felt valued, all my questions and concerns have been addressed, and the most importantly, there was no pressure to make a decision right away. I would definitely recognize Peter Smith, the sales manager I worked with, and thank him for being so patient, diligent and knowledgeable.
Excellent service. Love this place. Impeccable service center and staff.
Pricey but worth it. Free loaner car always available. Friendly staff. Recently remodeled. Large waiting area with tv, soda, gourmet coffee, fresh baked cookies.
Went to Circle Audi to trade in my A6 and after test driving the Q5 and much contemplation, ended up with another A6! Mike Burns was great, he had the cars I was interested in all ready when we arrived. He gave us good info on both models during our test drive and was patient as I deliberated on which car and then what color I wanted. When it came time to negotiate and crunch numbers, Mike did a great job making it an efficient process and we ended up with a competitive deal! Aside from the wait to get into Finance (it was crowded on that Saturday afternoon) the while experience with Mike and Circle Audi was very good; I would definitely recommend 👍🏼
Had a great experience buying an Audi here. Along with the great price we received excellent service. Sala went out of his way to make sure we were completely satisfied with our purchase. No pushy sales or add-on we didn’t need. Will come back when ready to upgrade.
I can not sing the praises of Jeff Peck and Circle Audi of Long Beach, CA. enough!We arrived at the dealership interested in the Q7. As we walked up and were admiring a couple of the cars on the lot. Jeff was leaving for the evening with his ice chest in hand.He asked if he could answer any questions and before you knew it he placed his thing back inside brought out keys and we went for a test drive.Jeff was beyond knowledgeable.We had such and amazing experience!It’s sales people like you that make buying a car painless!Thank you again Jeff Peck for all your time, knowledge and patience!
Recently, I just purchased a new Audi A4 from Circle Audi and it could not have been a more exceptional visit.Chris, was the salesman that approached/helped me first and was incredibly helpful in helping me choose the car that I wanted most. His knowledge of every model of Audi is unmatched and every question I had, he was able to answer to an exceptional level. He is one of those people that really win you over by having a great understanding of the product they are selling and earned my respect due to his passion and knowledge of the product. We tested every model that I was interested in and there was never any pressure or frustration from Chris, he was more than willing to spend hours helping me pick out the car I want rather than just getting me on my way.Finally, I decided on the car that I wanted and he was incredibly nice and patient throughout the whole process. Chris and Circle Audi provided me such a great experience that I feel they earned a lifetime customer. I hope they keep up the high quality of customer service and great customer experience because it is dealer that I will continue to come back to for the rest of my life.Thank you Chris and Circle Audi! You made my first car buying experience a memorable one and I look forward to more future business with you!
Had a great experience at Circle Audi! Mike Burns spent a lot of time with my boyfriend and me, helping us find the perfect car! He was very patient with us but also very efficient. He made sure we were satisfied and ultimately found the perfect car for me...the 2017 A4 with everything that I wanted. Would definitely recommend Circle Audi :)
James at Circle Audi is the best. Give him a call!
I have been working with Rachael Hellyer all week long to help me lease a new Audi A3. Honestly she is one of the best i have ever worked with. She went above and beyond to listen & help me get the car i wanted for the price I wanted. Personally I never write reviews about anyone, but Rachel is definitely the exception to that, her handwork and dedication must be acknowledged. I live in San Diego, but Rachel made everything possible through text/email. A definite breakthrough in the Automotive purchase industry. She put behind that old fashioned style of doing everything in person and streamlined the whole car purchase process. If you are looking to get into an Audi Rachel is definitely the person to help you!!! Audi Circle should be honored and proud to have such a hard and dedicated employee like Rachel. My words dont do her justice.
Danny A. is the person to see if you are interested in an Audi! He gave us great customer service, didn’t try to rip us off or pressure us and found us the right family car. We will definitely return to Danny and refer all of our family and friends. Five star service!
I highly recommend working with Mike Burns at Circle Audi if you are looking to buy a new car.I was in the market for a new Audi Q5 and a mutual friend referred me to Mike telling me how great he is to work with. He was absolutely right! I have been avoiding buying a new car for several years now out of not wanting to go through the anticipated sales process but Mike and his team at Circle made it super easy. There was no pressure during the sales process.I worked primarily with Mike and Pete as I was shopping and selecting my car and they made it as pleasant as possible. Lizandro in the finance department explained the options available in buying the car and was very easy to work with as well. I would highly recommend Mike and the rest of the Circle Audi team if you are in the market for an Audi. I will definitely be going back to make any future purchases there!
Rachael and Lisa were such a pleasure to work with today at Circle Audi. Rachael helped tremendously to pull some strings in order for me to get the right car + deal, and Lisa made the purchase process a piece of cake with honest opinions and advice. Would highly recommend to anyone seeking an Audi along with great customer service to visit Circle Audi in Long Beach. Thanks again guys!
Circle Audi Long Beach is very on top customer service. Danny Antabli knew so much about the car that I wanted to buy and was able to answer all questions as well make a great deal. They were very efficient and made my car buying experience from start to end very easy.
Start to finish, a seamless experience!! Steve Lavinsky, my Audi Specialist, took amazing care to find the perfect vehicle for me. I needed to add roof racks to my new Q3, and the Parts and Service Departments got me back on the road quickly. Steve continues to facilitate my Audi experience. I cannot say enough about the service i have received here. Highly recommend Circle Audi!!!
I came in here to look at A4 Quattros and the dealers were very nice and not super pushy. They also knew a lot about the cars and were able to answer my specific questions because I’m an engineering student being overly curious. They also offered me a loyalty discount because a family member has had tons of Audis
The smoothest transition I have ever experienced in getting a new car. I personally thank Rainer for his honesty and kindness in getting me set up for my new lease without any stress or issues. This facility is worlds apart from the original facility I leased my first Audi at. The service department, particularly Charles, took very good care of my first S3. I definitely plan to stick with Audi and this Circle Audi. Very happy.
Ive been a customer of Circle Audi for 8 years now and Ive never had a bad experience. I have an amazing service consultant Lalo Nunez and when Lalo is not there Charles is always willing to jump in to assist. Trent has been my sales manager for 3 of my car purchases and has never let me down. I highly recommend Circle Audi for their customer service and loyalty to their customers.